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Cancel Myperfectcoverletter: The Right Way
How to cancel MyPerfectCoverLetter and reclaim your money in new zealand
What is MyPerfectCoverLetter
MyPerfectCoverLetter is an online platform that generates professional cover letters and job application documents using templates and AI-assisted tools. The service simplifies the process of creating tailored application materials when you're applying for roles across New Zealand and internationally.
How the service works
You sign up, access the web interface or mobile app, and use guided templates to build customised cover letters. Most users subscribe to unlock downloads and ongoing access to premium features. The service is designed to save you time during job searches, though many subscribers eventually decide the cost no longer justifies the value they're receiving.
Why people cancel
Common reasons for cancellation include finding a new job, switching to free alternatives, unexpected billing charges, or simply no longer needing the service after completing applications. If you've already landed that role or discovered cheaper tools, cancelling promptly stops unnecessary charges to your account.
Understanding your consumer rights in new zealand
New Zealand consumer law gives you powerful protections when dealing with digital services like MyPerfectCoverLetter. Knowing your rights strengthens your position if the company resists your cancellation or refuses a refund.
Consumer guarantees act protections
Under the Consumer Guarantees Act 1993, digital services must be of acceptable quality and fit for purpose. If MyPerfectCoverLetter fails to deliver what was promised, or if the service is faulty, you're entitled to remedies including repair, replacement, or refund.
The law also protects you against misleading claims about billing, auto-renewal terms, or service features. If you were not clearly told that your trial would convert to a paid subscription, or if charges appeared without proper notice, the company breaches these guarantees.
Fair trading act and cancellation rights
The Fair Trading Act 1986 requires MyPerfectCoverLetter to display cancellation terms transparently before you pay. If the cancellation process is deliberately hidden or made unreasonably difficult, that may breach fair trading obligations.
You also have the right to cancel distance contracts (online services) within a reasonable timeframe. If MyPerfectCoverLetter makes cancellation intentionally complicated, document this and report it to the Commerce Commission.
Methods to cancel MyPerfectCoverLetter
You have multiple routes to end your subscription, and Stopee recommends trying the simplest method first, then escalating if the company doesn't respond.
Online account cancellation
The fastest way to cancel is through your MyPerfectCoverLetter account settings. This method gives you immediate confirmation and avoids delays from email support.
- Sign in to your MyPerfectCoverLetter account on the website or app.
- Navigate to Account Settings or Billing Settings (typically found in your profile menu).
- Look for a Subscription or Manage Subscription section.
- Select Cancel Subscription and follow the on-screen prompts.
- You should receive a confirmation email with a cancellation number or reference code.
- Save this email and the cancellation number for your records.
Pro tip: Take a screenshot of the confirmation page before leaving the site, in case the confirmation email goes to spam.
Cancellation through customer support
If the online method doesn't work or you can't locate the cancellation button, contact customer support directly. This creates a paper trail of your cancellation request, which protects you if charges continue.
- Log into your account and find the Help, Contact Us, or Support section.
- Select the option to email support or submit a help form.
- Write: "I request immediate cancellation of my MyPerfectCoverLetter subscription effective immediately."
- Include your full name, email address, and account ID.
- Ask explicitly for a cancellation number or confirmation code in the response.
- Wait for a response (typically 2-3 business days).
- Save all correspondence, including the support ticket number.
Warning: Do not rely on verbal phone cancellations if you can avoid them. Always follow up with a written email so you have proof of your request.
App store or google play cancellation
If you subscribed through the Apple App Store or Google Play, you must cancel through those platforms, not through MyPerfectCoverLetter's website. Cancelling only on the website may not stop app store billing.
- Apple App Store (iOS): Open Settings, tap your name, select Subscriptions, find MyPerfectCoverLetter, and tap Cancel Subscription.
- Google Play (Android): Open the Google Play app, go to Account, select Subscriptions, choose MyPerfectCoverLetter, and tap Cancel Subscription.
Pro tip: Stopee recommends checking both your account settings and your app store immediately after cancelling online, as a backup confirmation.
Step-by-step cancellation walkthrough
This detailed guide walks you through the most reliable cancellation path and flags common obstacles you may encounter.
The cancellation process from start to finish
- Before you cancel, export or download any content you created (cover letters, templates, or drafts).
- Sign into your MyPerfectCoverLetter account.
- Locate the Subscription or Billing area in account settings.
- Click or tap Cancel Subscription.
- You may see a retention offer or a survey asking why you're leaving - answer if you wish, but do not re-engage with the service unless you genuinely want to stay.
- Confirm the cancellation when prompted.
- Wait for the confirmation email with your cancellation number.
- If no email arrives within 24 hours, contact support with your account details and ask them to confirm cancellation in writing.
- Check your calendar - your subscription will stop renewing at the end of your current billing period.
- On the renewal date, verify that no new charge appears on your bank or card statement.
Warning: Cancelling your account does not guarantee a refund. Cancellation stops future charges, but refunds for past charges depend on timing and eligibility (see the Refunds section below).
Timeline expectations
You should see a confirmation within 24 hours of cancelling online. If you contact support, expect a response within 2-3 business days. Once confirmed, your subscription stops at the end of your current billing cycle. If you cancel after the 14-day trial period, no refund is due unless the company made an error or breaches consumer law.
What happens after you cancel
Cancellation doesn't mean instant loss of access or immediate relief. Understanding the timeline helps you prepare and avoid surprises.
Access to features after cancellation
In most cases, you retain access to MyPerfectCoverLetter until the end of your current billing period. If you cancel on the 10th of a month and your billing date is the 25th, you can usually still use the service until the 25th.
Before this date expires, download or export any cover letters, templates, or documents you've created. Once your access ends, retrieving these materials may become difficult or impossible.
What to do with your data
Request a data export from MyPerfectCoverLetter customer support if you need a copy of everything associated with your account. Under the Privacy Act 2020, you have the right to request your personal data. Keep confirmation of this request in case you need it later.
Do not assume your account will be deleted. Some services retain inactive accounts indefinitely. If you want data deletion, ask explicitly and get written confirmation.
Refunds and getting your money back
Refund eligibility depends on when you cancel and whether the company breached its obligations. Stopee helps consumers understand exactly when they have a legal claim to their money.
Trial period refunds
If MyPerfectCoverLetter offered you a 14-day trial, you can request a refund if you cancel before the trial ends. Do not wait until the paid subscription activates.
- Check your confirmation email for the exact trial end date.
- If you're still within the trial period, contact customer support and request a full refund.
- Reference the Consumer Guarantees Act if the service didn't work as promised during the trial.
- Expect a response within 5-7 business days.
- Refunds typically arrive within 7-10 business days after approval.
Post-trial refunds and exceptions
Once your trial period ends and you've been charged for a full month, the company is not obliged to refund unless:
- You cancelled in error and request reversal within a reasonable timeframe (1-3 days).
- The company failed to honour its cancellation policy or made cancellation deliberately difficult.
- The service was faulty, unavailable, or failed to deliver as promised under the Consumer Guarantees Act.
- You were charged without your authorisation or after successfully cancelling.
Pro tip: If you believe you qualify for a refund under consumer law, provide MyPerfectCoverLetter with a written request that cites the Consumer Guarantees Act. This signals you understand your rights and increases the likelihood of a goodwill refund or settlement.
Chargeback option if the company refuses
If MyPerfectCoverLetter refuses to process a legitimate refund, contact your bank and request a chargeback or reversal. Most New Zealand banks will investigate disputes where the service failed to deliver, was cancelled properly but billing continued, or charged without authorisation.
Provide your bank with cancellation confirmation, refund request emails, and evidence of the problem. The bank will contact MyPerfectCoverLetter and typically resolve the dispute within 30 days.
Pricing and subscription plans
Understanding what you're paying for helps you decide whether cancellation is your best option or if a pause might suit you better.
Current pricing for new zealand
Specific New Zealand dollar (NZD) pricing for MyPerfectCoverLetter was not consistently available in current sources for 2025. Pricing varies by platform, region, and promotional offers.
For exact NZD pricing, check the New Zealand section of the MyPerfectCoverLetter website, or see the pricing shown in your Apple App Store or Google Play subscription settings. Contact customer support if you're unsure what plan you're on.
Plan comparison table
| Plan | Billing cycle | Renewal | Trial |
|---|---|---|---|
| Monthly subscription | Monthly (recurring) | Auto-renewal | 14-day trial (typically) |
| Annual subscription | Annual (recurring) | Auto-renewal | May vary by offer |
| One-off purchase | Single charge | No renewal | Rarely offered |
Most users are enrolled in monthly auto-renewal subscriptions, which means charges recur until you cancel. Few alternatives offer one-off pricing, so cancellation is often the only way to stop recurring charges.
Common mistakes when cancelling
Cancellations often go wrong not because the process is complicated, but because people miss small but critical steps. Avoiding these errors protects you and speeds up your cancellation.
Mistake 1: cancelling only through email without checking account settings
Sending a cancellation email to support is slower than cancelling online yourself. Support teams can take 3-5 days to respond, and in that time your next billing cycle may trigger.
What to do instead: Always try to cancel via your account settings first. Email support only if the online option fails or is unavailable.
Mistake 2: assuming that unsubscribing from emails stops billing
Unsubscribing from MyPerfectCoverLetter's marketing emails does not cancel your subscription. The two functions are completely separate.
What to do instead: Navigate to Subscription or Billing settings specifically. Look for language like Cancel Subscription or Manage My Subscription, not Unsubscribe.
Mistake 3: failing to follow up after no confirmation arrives
Confirmation emails sometimes go to spam, or support simply doesn't respond. Assuming silence means your cancellation worked is risky - you may be charged again.
What to do instead: Wait 24 hours for a confirmation email. If it doesn't arrive, contact support immediately and ask them to confirm cancellation in writing. Keep the ticket number.
Mistake 4: forgetting to check app store subscriptions if you signed up via an app
If you subscribed through Apple App Store or Google Play, cancelling only on the MyPerfectCoverLetter website leaves your app store subscription active. The app store will continue charging you.
What to do instead: After cancelling through the website, manually cancel your subscription in both your app store account and your MyPerfectCoverLetter account. Verify both are cancelled.
Mistake 5: not saving proof of cancellation
If a dispute arises, you need evidence. Without saved confirmation emails, screenshots, or support ticket numbers, you have little leverage if the company claims you never cancelled.
What to do instead: Screenshot every confirmation page, save every email, and note cancellation dates and confirmation numbers in a document. Create a simple cancellation record you can refer to later.
Escalation: what to do if MyPerfectCoverLetter refuses to cancel
In rare cases, a company ignores cancellation requests or claims they cannot process them. Stopee supports consumers who face this obstruction with clear escalation steps grounded in law.
Step 1: document everything
Save all emails, support tickets, screenshots, and dates. Note the exact dates you requested cancellation and any responses (or lack thereof).
Step 2: escalate within the company
Reply to the support team's last email and request escalation to a manager or supervisor. State clearly: "I formally request cancellation of my subscription. If this request is not honoured within 3 business days, I will escalate to the Commerce Commission and initiate a chargeback."
Step 3: report to the commerce commission
If MyPerfectCoverLetter continues to refuse cancellation or charges you after you've requested it, lodge a complaint with the Commerce Commission (comcom.govt.nz). Provide all documentation of your cancellation requests and the company's refusal.
The Commerce Commission investigates Fair Trading Act breaches and can compel the company to honour your cancellation and refund any unlawful charges.
Step 4: initiate a chargeback with your bank
Contact your bank and report that you cancelled MyPerfectCoverLetter but continued to be charged. Your bank will investigate and typically reverse unauthorised charges within 30 days.
Pro tip: Stopee recommends providing your bank with the Commerce Commission complaint reference number. This strengthens your chargeback case.
Cancellation checklist
Use this checklist to ensure you've completed every step and protected yourself throughout the process.
- Download or export all personal content (cover letters, templates) before cancelling.
- Log into your MyPerfectCoverLetter account and navigate to Subscription or Billing settings.
- Click Cancel Subscription and follow all on-screen prompts.
- Take a screenshot of the confirmation page.
- Wait for a confirmation email with a cancellation number or reference.
- Save the confirmation email in a folder labelled "Cancellations" or similar.
- If you subscribed via an app store, cancel your subscription in that app store as well.
- Check your bank or card statement on your next expected billing date to confirm no new charge appears.
- If a charge does appear after cancellation, contact your bank and request a refund or chargeback.
- Keep all cancellation documentation for at least 12 months in case a dispute arises.
Reviews and real-world experiences
Feedback from New Zealand users and broader consumer reports highlight common patterns when cancelling MyPerfectCoverLetter.
Positive cancellation experiences
Most users who cancel online report a smooth process. Confirmation arrives within 24 hours, and no further charges appear. Several users noted that customer support responded promptly when asked to confirm cancellation, and goodwill refunds were granted for billing errors.
Problematic experiences
Some users reported that cancellation confirmation emails went to spam, leading them to believe they had cancelled when they had not. Others discovered they were still being charged months after submitting cancellation requests through support email.
One reported case involved a user in New Zealand who was charged despite attempting cancellation; when they contacted the company, MyPerfectCoverLetter acknowledged the issue, confirmed the cancellation, and ensured no further charges were applied.
Lessons for your cancellation
The strongest pattern: cancellations processed online are faster and more reliable than those sent via email. Users who saved confirmation emails and monitored their next billing date caught and corrected problems quickly. Those who did not follow up on missing confirmation emails discovered problems weeks later, when multiple additional charges had accumulated.
Contact address and escalation information
If you need to escalate your cancellation or refund request beyond customer support, use the following channels.
MyPerfectCoverLetter customer support
MyPerfectCoverLetter does not provide a dedicated New Zealand postal address for cancellations. Cancellation requests are handled through:
- Your account settings (online cancellation)
- The Help or Contact Us form on their website or app
- Email support (response time: 2-3 business days typical)
New zealand regulatory contacts
If MyPerfectCoverLetter refuses to honour your cancellation or refund request, escalate to:
- Commerce Commission: comcom.govt.nz - lodge complaints for Fair Trading Act or Consumer Guarantees Act breaches.
- Your bank or card issuer: Request a chargeback or reversal for unauthorised or disputed charges.
- Stopee (stopee.com): Document your cancellation issue with Stopee, which has helped thousands of New Zealand consumers cancel unwanted subscriptions, dispute unauthorised charges, and recover refunds through proper escalation.
Summary: take control of your subscription today
Cancelling MyPerfectCoverLetter is straightforward when you follow the steps in order and keep documentation as you go. Most cancellations succeed on the first try if you use the online method and verify the confirmation within 24 hours.
Remember: you have legal rights under New Zealand's Consumer Guarantees Act and Fair Trading Act. If MyPerfectCoverLetter makes cancellation difficult, refuses to process it, or continues charging you after cancellation, those laws give you grounds to escalate to the Commerce Commission or initiate a chargeback.
Do not delay cancellation because you fear the process. The faster you act, the fewer unwanted charges you'll incur. Download your content, submit your cancellation request, and save your confirmation number. Stopee has helped thousands of consumers cancel unwanted subscriptions, dispute charges, and recover refunds through systematic, confident action. You have the knowledge, the tools, and the law on your side. Cancel today and reclaim control of your spending.