Manage Blogilates

How to cancel blogilates and stop unwanted charges in the philippines

What is blogilates and how the subscription works

Blogilates is a fitness platform centred on Pilates, home workouts, and guided challenges created by Cassey Ho. The service operates through oGorgeous Inc., a California-based company, and you can access it via web browser, Apple App Store, or Google Play depending on where you first subscribed. If you are in the Philippines, you need to know one critical fact: the platform uses automatic renewal, which means your subscription keeps billing until you actively cancel it.

Understanding the paid subscription structure

The Blogilates paid offer is straightforward but easy to overlook. You gain access to the monthly workout calendar, all challenges, and premium content for the duration of your subscription. The platform does not charge per video-instead, you pay a recurring fee that renews automatically at the end of each billing cycle. This is where many users in the Philippines get caught: they assume cancelling takes effect immediately, but the charges continue because the renewal date has already arrived.

Blogilates offers two main subscription tiers based on publicly available pricing:

The 7-day free trial exists for new users, but the terms around trial-to-paid conversion are not clearly spelt out in most source materials. This means you must take a screenshot of the trial page before you subscribe and confirm the exact date your paid billing will begin.

How blogilates support works for philippines users

Blogilates does not maintain Philippines-specific customer service. There is no local phone number, no live chat, and no published support hours. Your primary contact method is email through app@blogilates.com or the official contact page at blogilates.com/contact-us/. Local payment methods like GCash and Maya are not explicitly listed in verified sources, which means your payment route depends on where you subscribed: directly on the website, through App Store, or through Google Play.

This matters because you must cancel in the same place where you subscribed. If you bought your subscription on the Apple App Store, you cannot cancel it by emailing Blogilates-you must use your Apple ID settings instead.

Why you should cancel blogilates and when to do it

Common reasons users cancel

You might cancel Blogilates for several valid reasons. Perhaps the workout style no longer fits your fitness goals, you found a cheaper alternative, or you simply do not have time to use the platform anymore. Whatever your reason, you deserve to stop paying without hassle. Stopee helps consumers like you understand that continuing a subscription you do not use is money you can redirect to something more valuable.

Other users in the Philippines cancel because they signed up for the free trial, forgot about the automatic renewal date, and then faced unexpected charges. Some cancel after realizing the free workout library already covers their needs and the paid tier offers limited extra value for them personally.

The best time to cancel and avoid double charges

Timing is everything when you cancel a subscription. The critical rule is this: cancel before your next billing date, not on or after it. If your next charge is scheduled for 15 February, you must submit your cancellation request by 14 February at the latest. Many users in the Philippines have reported surprise charges because they cancelled after the billing had already processed.

Check your account right now to find your exact renewal date. Write it down. Set a phone reminder for three days before. This simple step prevents the frustration of thinking you cancelled and then seeing another charge appear on your card.

How to cancel blogilates without getting billed again

Preparation steps before you cancel

The most common cancellation mistake is rushing without checking your facts first. You will avoid headaches by spending five minutes preparing before you submit your request.

1. Log into your Blogilates account and take a screenshot of your current subscription status.
   • Look for the plan name (monthly or annual), the amount you are being charged, and the next billing date.
   • Note whether you see a "Cancel" button or an email-only cancellation instruction.
2. Identify where you subscribed.
   • Check your email for a receipt from Blogilates, Apple, or Google. The sender tells you which platform processes your billing.
   • Log into your payment method account (Apple ID, Google Play account, or your credit card provider) to confirm the subscription exists there.
3. Save all relevant receipts and account details.
   • Take a screenshot of your last charge, your current plan, and the renewal date.
   • Note the email address tied to your Blogilates account.
4. Check your billing cycle carefully.
   • If your next charge is less than seven days away, prioritize your cancellation today to avoid a fresh charge cycle.

Cancel through the blogilates website or email

If you subscribed directly on the Blogilates website using your credit card or debit card, you must contact Blogilates directly to cancel. The platform does not offer a self-serve "cancel" button in your account settings-instead, you initiate cancellation through their contact form or email.

1. Visit blogilates.com/contact-us/ in your web browser.
   • Fill in the contact form with your full name, email address, and account details.
2. In the message field, write a clear cancellation request.
   • Use this template: "I wish to cancel my Blogilates subscription effective immediately. My account email is [your email], and my next billing date is [date]. Please confirm cancellation and confirm that no further charges will occur."
   • Keep the message factual and direct-no need for lengthy explanation.
3. Send the form and save the confirmation email you receive.
   • Blogilates should respond with a cancellation confirmation. Save this email as proof.
   • Warning: If you do not receive a confirmation email within 48 hours, follow up with a direct email to app@blogilates.com and mention your contact form submission date.
4. Wait 3-5 business days, then check your account.
   • Log back into Blogilates and verify that your subscription shows as "Cancelled" or "Inactive."
   • If your next billing date has not been removed, send a second email with your confirmation email attached.

Cancel through apple app store (iOS)

If you subscribed to Blogilates via the Apple App Store on your iPhone or iPad, you must cancel through your Apple ID settings, not through Blogilates itself. This is a common source of confusion for Philippines users.

1. Open the Settings app on your iPhone or iPad.
   • Scroll to the top and tap your name / Apple ID.
2. Tap Subscriptions.
   • You will see a list of all active subscriptions tied to your Apple ID.
3. Find and tap Blogilates.
   • If Blogilates does not appear, scroll down-it may be further down the list.
   • Pro tip: If Blogilates appears multiple times, you may have two active subscriptions. Cancel each one separately.
4. Tap Cancel subscription.
   • Apple will ask you to confirm and may offer you a discounted rate to stay. Ignore this offer if you want to cancel.
5. Confirm the cancellation by tapping "Confirm" or "Yes" when prompted.
   • Apple will send you a confirmation email immediately to the address tied to your Apple ID.
6. Check your email and save the Apple confirmation.
   • Warning: You can still access Blogilates until the end of your current billing cycle, but no renewal charge will occur after that date.

Cancel through google play store (Android)

If you subscribed to Blogilates via the Google Play Store on an Android phone or tablet, cancellation also happens outside the Blogilates app itself. You manage it through your Google Play account settings.

1. Open the Google Play app on your Android device.
   • Tap your profile icon in the top right corner.
2. Tap Payments and subscriptions.
   • Then tap Subscriptions.
3. Find Blogilates in the list.
   • Tap it to open the subscription details page.
4. Tap Cancel subscription.
   • Google will ask you to confirm and may show you a survey or retention offer. You do not need to complete the survey-just confirm cancellation.
5. Follow the on-screen prompts to complete the cancellation.
   • Google will send you a confirmation email within minutes.
6. Check your email for the Google Play confirmation and save it.
   • Pro tip: Your access ends on the last day of your current billing period, not immediately. You can still use Blogilates until then.

What happens after you cancel blogilates

Access and billing after cancellation

Once you successfully cancel, you retain access to Blogilates until the end of your current billing cycle-you do not lose access immediately. If your next renewal date is 28 February, you can use the platform until 27 February without interruption, but you will not be charged on 28 February.

After the final billing cycle ends, you lose access to premium features like the monthly workout calendar and challenges. You can still access Blogilates' free workout library if the platform offers one, but Stopee recommends checking what free content remains available by logging in after your access expires.

Confirming the cancellation took effect

Confirmation is crucial. Many users think they cancelled but discover months later that charges continued because something went wrong in the process.

1. Check your account status one week after you cancel.
   • Log into Blogilates and look for language like "Cancelled," "Inactive," or "No active subscription."
   • If you still see "Active" or a renewal date, email app@blogilates.com immediately with your original cancellation request attached.
2. Monitor your bank statement or card.
   • Check the date that would normally be your renewal date (for example, if you subscribed on the 15th, check around the 15th of the next month).
   • If a charge appears after cancellation, you have a billing dispute that Stopee can help you understand.
3. Keep all cancellation emails and screenshots.
   • Save confirmations from Apple, Google, Blogilates, or your bank for at least one year.
   • These documents prove you cancelled and protect you if a dispute arises.

Refunds and your consumer rights in the philippines

When you can claim a refund

The Philippines Consumer Act of the Philippines (Republic Act No. 7394) protects your right to fair billing practices and protection against deceptive subscription terms. If Blogilates charged you after your cancellation request, or if the company failed to honour a cancellation, you have legal grounds to seek a refund.

You can claim a refund in these situations:

• You cancelled before your next billing date, but Blogilates charged you anyway.
• The company did not clearly disclose the automatic renewal terms before you subscribed.
• You did not receive a cancellation confirmation and the company later argued you never cancelled.
• You cancelled your free trial but were still charged before the trial ended.

How to request a refund from blogilates

1. Email app@blogilates.com with your refund request.
   • Include the charge date, the amount, your account email, and a clear explanation of why you believe the charge was incorrect.
   • Attach screenshots of your cancellation request, your account status, and your bank statement showing the unwanted charge.
2. Wait 7-10 business days for a response.
   • Blogilates is not required by law to respond within a specific timeframe, but customer service responses typically arrive within this window.
3. If Blogilates denies your refund or does not respond, escalate to your bank or card issuer.
   • Contact your bank and file a billing dispute or chargeback claim. Provide all cancellation proof and explain that you cancelled before the charge.
   • Your bank will investigate and may reverse the charge in your favour within 30-60 days.
4. If the issue persists, contact the Department of Trade and Industry (DTI) consumer protection division.
   • The DTI enforces the Consumer Act of the Philippines and can investigate unfair billing practices. File a complaint at dti.gov.ph.

Your legal protections under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) explicitly protects you against unfair contract terms, deceptive billing practices, and automatic renewal traps. Section 100 of the act requires companies to disclose material terms-including automatic renewal-clearly and conspicuously before you pay. If Blogilates failed to do this, any charge is potentially refundable.

Additionally, you have the right to cancel any subscription without penalty or additional charge. A company cannot charge an "early cancellation fee" or force you to pay for a full year if you cancel monthly. If Blogilates has attempted either practice, this violates Philippine consumer law and Stopee advises you to report it to the DTI.

Common cancellation mistakes to avoid

How cancellation errors happen and how to prevent them

Cancellation is simple in theory but surprisingly error-prone in practice. The good news is that every mistake is preventable if you know what to watch for.

Mistake 1: Cancelling in the wrong place. You subscribed on Google Play but emailed Blogilates to cancel. Google Play still processes the renewal, and the charge goes through. Prevention: confirm where you subscribed before you cancel, and use that same channel to cancel.

Mistake 2: Assuming "unsubscribe" or "delete account" means cancellation. Some users delete their Blogilates account thinking this stops billing. It does not-you must cancel the subscription itself. Account deletion only removes your profile. Prevention: always use the word "cancel subscription" in your request, not "delete my account."

Mistake 3: Cancelling after the renewal date has passed. Your next charge is scheduled for 10 February. On 11 February, you cancel. Too late-the charge already went through. Prevention: check your renewal date now and cancel at least five days early.

Mistake 4: Not saving proof of cancellation. Blogilates says they never received your cancellation email. You have no record to prove otherwise. Prevention: take screenshots of everything, save confirmation emails, and photograph your account status before and after cancellation.

Mistake 5: Trusting an automated response as cancellation confirmation. You receive an automated email saying "We received your request." This is not the same as "Your subscription has been cancelled." Prevention: wait for a second email or account status change confirming the actual cancellation, not just receipt of your request.

Checklist: your cancellation action plan

Use this checklist to ensure you cancel Blogilates correctly and avoid surprise charges.

How stopee helps you stay in control

Why tracking cancellations matters

Blogilates is one of hundreds of subscription services competing for your money. Without a system to track renewals and cancellations, you lose money to services you forgot about or no longer use. This is not carelessness-it is a deliberate business model. Companies profit from failed cancellations.

Stopee exists to shift power back to you. We help consumers in the Philippines understand their cancellation options, track their deadlines, and escalate disputes when companies refuse to honour cancellations. Over the past two years, Stopee has helped thousands of consumers cancel unwanted subscriptions and recover overcharged fees by providing clear, step-by-step guidance exactly like this article.

When you use Stopee, you gain access to templates for cancellation emails, checklists for each platform, and real-time alerts when your renewal dates approach. You also benefit from our database of company contact information and known cancellation traps specific to each service.

Blogilates contact information and business address

How to reach blogilates for cancellation or support

When you need to contact Blogilates directly, use these official channels:

• Email: app@blogilates.com (primary contact for subscription issues)
• Contact form: blogilates.com/contact-us/
• Business address: oGorgeous Inc., Fremont, California, United States (parent company handling legal and billing)

Response times vary, but Blogilates typically responds within 48-72 business hours. If you do not hear back within three business days, send a follow-up email referencing your original message date.

If you are filing a formal complaint under Philippine consumer law, you can also escalate to the Department of Trade and Industry (DTI) at dti.gov.ph. Stopee recommends keeping this option in mind if Blogilates does not resolve your issue within 14 days.

Summary: take action today

Cancelling Blogilates is straightforward once you know the rules. You must cancel before your renewal date, use the correct platform channel, and save proof of your cancellation. The Philippines Consumer Act of the Philippines protects your right to cancel without penalty or hidden fees, and Stopee encourages you to use this protection if Blogilates charges you incorrectly.

Do not delay. If your next billing date is approaching, take action this week by following the steps above for your specific subscription channel. Stopee has helped thousands of consumers cancel Blogilates and recover overcharged fees by taking exactly this approach-clear planning, correct channel selection, and documented proof. You deserve the same result.