Manage Cheat Happens

How to cancel cheat happens and stop unwanted charges

What cheat happens is and why you might want to cancel

Cheat Happens is a PC gaming cheat and trainer platform owned by Dingo WebWorks, LLC, a US-based company registered in Texarkana, Arkansas. The service sells access to trainers, cheats, and message board features through recurring subscription memberships and one-time lifetime purchases.

If you've signed up for a Premium membership and now want to stop the charges, you're not alone. Many Philippine users cancel because they finished playing their games, discovered the trainers didn't work as expected, or simply want to control their monthly spending. The good news is that Cheat Happens allows cancellation, but you need to know exactly where to go and what to watch for. Stopee is here to walk you through every step.

How the subscription pricing works

Cheat Happens charges in US dollars, not Philippine pesos, which means your credit card or PayPal account converts the amount at the current exchange rate. This can make your actual peso charge slightly different each month.

Pro tip: Only recurring memberships (monthly and yearly) require active cancellation. If you bought a Lifetime plan, no cancellation is needed because you paid once and there are no future charges.

Why philippine users often struggle with this cancellation

Cheat Happens does not sell subscriptions through the Apple App Store or Google Play in the Philippines. Instead, most users sign up directly through the website using PayPal, credit card, or debit card. This means you cannot cancel through your phone's app settings-you must go to PayPal or contact support directly.

Additionally, Cheat Happens does not publish local support hours for the Philippines, which can delay responses if you need urgent help. Many users also miss the fact that cancelling the website subscription does not automatically cancel PayPal automatic payments. You must do both steps separately. Stopee has helped thousands of consumers avoid this exact trap.

Your consumer rights when cancelling cheat happens

What the consumer act of the philippines says about subscriptions

The Consumer Act of the Philippines (Republic Act No. 7394) protects you when you cancel a subscription. The law requires that companies honor cancellation requests promptly and stop charging you immediately after you cancel.

Under the Consumer Act, you have the right to receive a clear confirmation of your cancellation. If Cheat Happens continues to charge you after you have cancelled, you can file a complaint with the Department of Trade and Industry (DTI) or your credit card issuer. The DTI's Consumer Assistance and Advocacy Division handles disputes over unauthorized charges.

What you can do if cheat happens refuses to cancel

If Cheat Happens does not respond to your cancellation request within 10 business days, document everything-your cancellation email, the date you sent it, and the payment records showing continued charges. Take screenshots of all communication.

You can then file a complaint with the DTI at www.dti.gov.ph or contact your bank or payment provider directly to dispute the charge. Most credit card companies in the Philippines allow chargebacks for unauthorized recurring charges, and PayPal has its own dispute resolution process. Stopee recommends keeping records for at least 60 days after cancellation to prove the service continued charging you.

How to cancel cheat happens step by step

Method 1: cancel through PayPal (fastest option)

If you set up your Cheat Happens membership through PayPal, this is usually the quickest way to stop charges. PayPal handles the cancellation on their end, and Cheat Happens receives notification automatically.

1. Log in to your PayPal account on www.paypal.com
   • If you use GCash or Maya linked to PayPal, log in with your PayPal email and password
   • If you cannot remember your password, use the "Forgot Password" link
2. Click on Settings (gear icon in the top right)
   • On mobile, this may appear as a menu icon (three horizontal lines)
3. Select Payments from the left menu
4. Click on Manage automatic payments or Subscriptions and payments
   • The exact label depends on your PayPal account region
5. Find Cheat Happens Monthly Membership in the list
   • If you have multiple subscriptions, scroll down to locate it
   • If you cannot find it, search using the search box
6. Click on the subscription and select Cancel
   • PayPal may ask you why you're cancelling-this is optional to answer
   • Confirm the cancellation by clicking Cancel subscription again
7. Take a screenshot of the confirmation page that shows the status as Cancelled or Inactive

Warning: Cancelling the PayPal automatic payment does not automatically notify Cheat Happens. You should also send a cancellation email to support (see Method 2 below) to confirm they have stopped your account. This creates a paper trail and ensures there are no gaps in communication.

Method 2: cancel by contacting cheat happens support

If you did not use PayPal, or if you want additional confirmation that your account is cancelled, contact Cheat Happens support directly. You can do this through their website or by email.

1. Visit cheathappens.com and look for the support or contact link
   • Usually found in the footer or under "Help" in the main menu
2. Open a support ticket or send an email to support@cheathappens.zendesk.com
   • Use your account email address as the sender
   • Write a clear subject line: "Cancel Premium Membership-Account: [your username]"
3. In the email, include:
   • Your full username or account email
   • Your current subscription plan (monthly or yearly Premium)
   • The last payment amount and date (e.g., $9.95 on 15 December 2024)
   • A clear statement: "I request immediate cancellation of my Premium membership effective today"
   • Your preferred contact email (may differ from account email)
4. Send the email and wait for a response
   • Support typically replies within 24 to 48 hours during US business hours
   • Philippine time is 12 to 13 hours ahead of US Central Time
   • If it's a Philippine weekend or holiday, expect longer delays
5. Once you receive confirmation from support, reply to confirm you have received it and ask for a final confirmation email
6. Save all emails permanently in a separate folder labeled "Cheat Happens Cancellation"

Pro tip: Do not rely on a verbal confirmation or a chat response. Always ask for written confirmation via email. This protects you if a second charge appears and you need to dispute it with your bank or the DTI.

Method 3: if you paid by credit or debit card directly

If you entered your card details directly on the Cheat Happens website (not through PayPal), you cannot cancel the payment method through the service. You must contact support and ask them to remove your card and stop billing.

1. Send a support email (as described in Method 2) requesting cancellation of your membership
2. In the same email, ask support to confirm that your card on file has been deleted from their system
   • This prevents accidental re-billing if your card is still stored
3. Wait for written confirmation
4. As a safety measure, monitor your card statement for 30 days after cancellation
   • If a charge appears, contact your bank immediately to dispute it

If Cheat Happens ignores your cancellation request and charges you again, contact your bank or card issuer directly and file a chargeback or dispute. Most Philippine banks (BDO, BPI, Metrobank, Security Bank, etc.) allow you to dispute charges within 60 days of the transaction. Stopee recommends keeping your cancellation email and bank statements as evidence.

What happens after you cancel

When your access stops

After you cancel, your access to trainers and the message board will continue until the end of your current billing period. For example, if you pay monthly and your next charge date is 15 January 2025, you keep access until 14 January. You do not get a refund for the unused portion of the month, but you also are not charged on 15 January.

If you cancel a yearly plan, you keep access for the remainder of the year. No refund is issued for early cancellation. This is standard practice for gaming subscription services and is clearly stated in Cheat Happens' Terms of Service.

Checking that your cancellation worked

Log in to your Cheat Happens account and check your account status. It should now display "No active membership" or a message indicating your membership has expired. If it still shows "Premium-Active," contact support again and ask for clarification.

Check your PayPal or payment provider's automatic payment list 5 to 7 days after cancellation. The Cheat Happens billing agreement should no longer appear or should show as "Cancelled." If it still shows as active, the cancellation did not go through on PayPal's end, and you must repeat the PayPal cancellation steps.

Refunds and what you're entitled to

Does cheat happens issue refunds for cancellation

Cheat Happens does not offer refunds for cancelled subscriptions if you cancel mid-billing cycle. You keep access until your billing period ends, but you do not receive money back for the unused days or weeks.

However, if you request a refund within 30 days of a charge that you dispute or did not authorize, you may have grounds under the Consumer Act of the Philippines. Contact your bank or PayPal to request a chargeback or dispute if the charge was unauthorized or if the service did not deliver what was advertised.

Refund exceptions

The only scenario in which you might qualify for a refund is if Cheat Happens violates your consumer rights-for example, if they continue charging you after you cancelled and refuse to stop. In that case, document all unauthorized charges and file a complaint with the DTI or your bank. You can request a full refund of all charges made after your cancellation date.

Stopee advises keeping all cancellation confirmations and bank statements for at least 90 days. If you spot an unauthorized charge, report it immediately to your bank rather than waiting.

Common mistakes that lead to failed cancellations

Cancellation confusion is stressful, and small mistakes often result in continued charges. Here's what not to do.

Mistake 1: cancelling only on PayPal without emailing support

You cancel the PayPal automatic payment but assume Cheat Happens knows. They don't. PayPal sends them a notification, but in rare cases, system delays mean the notification is missed or arrives late. Always contact support via email as well.

Mistake 2: assuming your membership ends immediately

Cancellation does not stop your access on the day you request it. You keep access until the end of your current billing cycle. If you cancel on 20 December but your next charge date is 31 December, you still have access until 30 December. Plan accordingly if you're cancelling to save money.

Mistake 3: not keeping proof of cancellation

You email support and get a response, but then you delete the email. Six months later, another charge appears and you cannot remember the cancellation details. Keep all emails in a separate folder forever. Screenshots of PayPal cancellation confirmations are equally important.

Mistake 4: not checking your payment provider after cancellation

You cancel Cheat Happens but never check your PayPal automatic payments list again. A duplicate charge appears three weeks later and you miss it because you weren't monitoring. Check your payment settings 7 days after cancellation to confirm the subscription is truly gone.

Mistake 5: confusing a one-time lifetime purchase with a recurring membership

You bought "Lifetime Premium" (one-time payment of $99.95) and now think you need to cancel it. You don't. There is no recurring charge, so no cancellation is required. If you want to stop using the service, simply stop logging in. No action needed.

Checklist: ensure your cheat happens cancellation is complete

How stopee can help you stay in control of your subscriptions

Cancelling Cheat Happens is straightforward once you know the right steps. But managing multiple subscriptions across different payment platforms is harder. That's where Stopee comes in.

Stopee is a consumer advocacy platform that helps you track, understand, and cancel subscriptions before unexpected charges hit your account. Whether you're cancelling gaming services, streaming platforms, or software memberships, Stopee walks you through each cancellation with the same level of detail you've seen here.

Thousands of Philippine consumers use Stopee to take back control of their subscriptions and avoid duplicate charges, expired trial period surprises, and confusing auto-renewals. Stopee has helped users recover money from unauthorized charges and document their cancellations properly so disputes are resolved faster.

Visit stopee.com today to see if any of your active subscriptions are ready to cancel, and let Stopee guide you through the process step by step.

Contact information and final notes

Where to send your cancellation

Send all cancellation requests to:

Email: support@cheathappens.zendesk.com
Subject: Cancel Premium Membership-Account: [your username]
Response time: 24-48 hours (US business hours)

For PayPal cancellations, visit your automatic payments settings at www.paypal.com under Payments > Manage automatic payments.

If your cancellation is refused

File a complaint with the Department of Trade and Industry (DTI) at www.dti.gov.ph or contact your bank to dispute the charge. Keep all cancellation emails and payment records as evidence.

Final word

Cheat Happens allows you to cancel whenever you choose, but the service does not make it obvious. Now you know exactly what to do: cancel PayPal first, then email support, then monitor your account for 30 days. Stopee is here to make sure you never lose track of a subscription again.