Manage Monthly Tee Club

How to cancel monthly tee club in the philippines and protect your wallet

What monthly tee club is and why you might want to cancel

Monthly Tee Club is a subscription service that delivers exclusive t-shirts to your door each month for ₱1,099.90. The service operates from Manchester, England, through Monthly Tee Club Limited, and it charges your payment method automatically every 30 days unless you cancel. If you signed up through a promo or simply changed your mind about the commitment, you are not alone-many Filipino subscribers reach out to Stopee seeking clear, step-by-step cancellation guidance because Monthly Tee Club does not always make the process obvious.

How the subscription works

When you join Monthly Tee Club, you agree to a monthly recurring charge of ₱1,099.90 with free shipping included. Each month you receive one exclusive t-shirt, and the payment automatically renews unless you actively cancel. The company's official terms are published at their website, but many users report that the cancellation terms are buried or hard to find-a common dark pattern that keeps subscriptions running longer than intended.

Why filipino subscribers struggle to cancel

Based on verified user reviews, the top cancellation complaints fall into three buckets: charges continuing after supposed cancellation, slow or no response from support, and unclear cancellation buttons on the website. Monthly Tee Club offers email support only at support@monthlyteeclub.com, with no live chat or Philippine-based phone line. This means your reply could take days, and if a charge appears after you cancel, proving you acted in good faith becomes harder without written confirmation. That is exactly why Stopee emphasises documenting every step-and we will walk you through it.

Your consumer rights under philippine law

Your cancellation right is backed by the Consumer Act of the Philippines (Republic Act No. 7394), which protects you against unfair billing and requires companies to honour cancellation requests promptly. If Monthly Tee Club continues to charge you after you cancel, or fails to respond to cancellation requests, you have legal grounds to dispute the charges and escalate to the Department of Trade and Industry (DTI).

What the consumer act of the philippines says

Republic Act No. 7394 requires that subscription companies must clearly disclose all material terms before billing, must honour cancellation requests within a reasonable timeframe, and cannot charge your account once you have formally cancelled. If a charge appears after your cancellation date, you can file a complaint with the DTI Consumer Protection Group, which can compel Monthly Tee Club to refund unauthorised charges and pay penalties.

Escalation path if monthly tee club ignores you

If you cancel in writing (email screenshot proof) and Monthly Tee Club continues charging you, document every charge and contact the DTI Consumer Complaint Center at consumer.dti@dti.gov.ph or call 1-385-5-DTI. Include copies of your cancellation email, your bank or card statements showing unwanted charges, and any response (or silence) from Monthly Tee Club support. The DTI has authority to force refunds and impose fines on repeat violators. Stopee recommends keeping all proof in one folder so your escalation is airtight if you need it.

Pricing and billing cycle breakdown

Understanding exactly what you pay and when helps you spot whether a charge was legitimate or a mistake.

When your charge hits your account

Monthly Tee Club charges your payment method (credit card, debit card, GCash-linked card, or Maya) on the same day each month as your signup date. If you signed up on the 15th, you will be charged on the 15th of every month until you cancel. The charge appears as "MONTHLY TEE CLUB" or similar on your statement. Many users miss the cancellation window and discover a charge they did not expect-Stopee helps you avoid this by showing you how to set cancellation reminders and check your renewal date before anything posts.

Step-by-step cancellation through your monthly tee club account

The fastest and safest way to cancel is through your own account dashboard, where you can see your exact renewal date and get instant confirmation.

Before you cancel: gather your proof

First, take screenshots of everything. Open your account on both your phone and desktop browser, and capture these four things: your active subscription plan name, your next billing date, your latest payment receipt or invoice, and the date you are cancelling. If you subscribed through Apple App Store or Google Play, note that separately-you may need to cancel there instead. Stopee sees this mistake happen constantly: users cancel on the website but forget to cancel in the app, and the subscription stays active.

1. Log in to your Monthly Tee Club account at monthlyteeclub.com
   • Use the email address and password you registered with
   • If you forgot your password, reset it immediately
2. Click your account menu (usually top right, your name or icon)
   • Look for "Account," "Profile," "Subscriptions," or "Manage subscription"
   • On mobile, this may be a menu icon (three horizontal lines)
3. Find your active Monthly Tee Club subscription
   • You should see "Monthly Subscription - Active" or similar
   • Note the renewal date displayed
4. Take a full screenshot of your subscription details page
   • This is your proof that the subscription was active and your cancellation request is genuine
5. Look for a "Cancel subscription," "Manage subscription," or "Pause" button
   • Warning: some companies hide cancel buttons or label them "Pause" to discourage users. Read every button label carefully.
   • If you see "Pause," ask yourself: does pausing stop the charges? Read the terms. If it does not explicitly say charges stop, cancel instead.
6. Click the cancel button and answer any survey questions
   • Monthly Tee Club may ask "Why are you cancelling?" You do not have to give a reason, but if you do, keep it factual: "I no longer want the subscription" is enough.
   • Do not feel pressured to accept a discount or pause offer if you want to cancel-you are in control.
7. Confirm your cancellation
   • The page should show "Your subscription has been cancelled" or "Cancellation confirmed"
   • Screenshot this confirmation page immediately
8. Check for a confirmation email within 1 hour
   • Open the inbox for the email address linked to your Monthly Tee Club account
   • Look for a subject line like "Cancellation confirmed," "Subscription cancelled," or "Your order update"
   • Save this email as a PDF or screenshot it

What if you subscribed through an app?

If you joined Monthly Tee Club through the Apple App Store or Google Play, you must cancel through the app billing section, not the website.

1. iPhone/iPad users: Open Settings, tap your Apple ID at the top, select "Subscriptions," find "Monthly Tee Club," and tap "Cancel Subscription"
   • Apple shows you the cancellation date and whether you will lose access to the service
   • Screenshot the confirmation
2. Android users: Open Google Play, tap your profile icon, go to "Payments and subscriptions," select "Subscriptions," tap "Monthly Tee Club," and tap "Cancel subscription"
   • Google displays the same information as Apple
   • Save proof the same way

Pro tip: If you joined through both the website and an app, you have two separate subscriptions and must cancel both. Stopee advises checking all three places: the website account, Apple Subscriptions (if you use iPhone), and Google Play Subscriptions (if you use Android).

How long refunds take and what you can expect

Cancellation and refunds are two separate processes, and understanding the difference protects you from confusion later.

Refunds for charges after your cancellation date

If a charge appears on your statement after you cancelled, you can request a refund. The Consumer Act of the Philippines requires that companies refund unauthorised charges within 30 days. Open your Monthly Tee Club account, find the charge, and contact support at support@monthlyteeclub.com with the subject line "Refund request for unauthorised charge" and include your order number, the charge date, and the amount. Attach your cancellation confirmation email as proof. If Monthly Tee Club does not respond within 7 days, escalate to your bank or card issuer-they have their own dispute resolution process and can reverse the charge on your behalf.

Unused subscription balance (mid-month cancellations)

Most subscription services do not refund unused days if you cancel mid-month. For example, if you were charged on the 1st and cancelled on the 15th, you typically forfeit the remaining 16 days. The Monthly Tee Club terms page does not clearly state a pro-rata refund policy, so contact support before you cancel if you want clarification: "If I cancel on [date], am I entitled to a refund for unused days?" Document their response. If they say no but you believe it is unfair under the Consumer Act, you can dispute it with the DTI.

After you cancel: your next steps and monitoring checklist

Cancellation is not the end-your work is just beginning, and staying vigilant is how you protect yourself.

Immediate actions after cancellation confirmation

1. Create a cancellation folder on your phone or computer with every screenshot and email
   • Name it "Monthly Tee Club Cancellation - [your name] - [date]"
   • Include: cancellation confirmation page, confirmation email, bank statement showing the last charge, and today's date
2. Set a phone reminder for 5 days after your next would-be billing date
   • Open your banking app and check your statement
   • If you see a charge from Monthly Tee Club, that is a breach of your cancellation, and you have proof to dispute it
3. Monitor your email for unexpected shipping notifications
   • If Monthly Tee Club emails you a tracking number after your cancellation date, the subscription is still active
   • Forward that email to support immediately with the subject: "I cancelled my subscription on [date]-why did I receive this shipment?"
4. Check your payment method on file was actually removed
   • Log back into Monthly Tee Club and verify your credit card or account is no longer stored
   • If it still shows as saved, contact support again

What to do if a charge appears after cancellation

If you see a charge from Monthly Tee Club after your cancellation confirmation date, do not panic-you have clear legal options and Stopee is here to guide you through them.

1. Email support@monthlyteeclub.com immediately with your cancellation confirmation email attached
   • Subject line: "Unauthorised charge on [date] - I cancelled my subscription on [cancellation date]"
   • Body: "I cancelled my Monthly Tee Club subscription on [date]. I received confirmation. However, [amount] was charged to my [card type] on [charge date]. Please issue a full refund immediately."
   • Do not be rude, but be direct and factual
2. Wait 7 calendar days for a response
   • If you get a refund confirmation, thank them and save the email
   • If you get silence or a refusal, move to step 3
3. Contact your bank or card issuer and file a dispute
   • Call the number on the back of your card or open your banking app
   • Say: "I cancelled my subscription to Monthly Tee Club and received cancellation confirmation. They charged me anyway. I want to dispute this charge as unauthorised."
   • Provide your cancellation email as evidence
   • Your bank will typically reverse the charge within 10-30 days
4. If the bank dispute fails, file a complaint with the DTI Consumer Protection Group
   • Email: consumer.dti@dti.gov.ph
   • Include: your cancellation proof, the disputed charge, your bank statement, and proof the company ignored you
   • The DTI can order Monthly Tee Club to refund you and impose fines

Pro tip: Banks reverse disputed charges faster if you can prove you asked the company to cancel and they ignored you. That is why Stopee always tells you to email support-it creates a paper trail that works in your favour.

Common mistakes that keep your subscription alive

Cancellation fails are frustrating, especially when you did everything right and still got charged. Here are the traps people fall into, and how to sidestep them.

Mistake 1: cancelling on mobile but not desktop (or vice versa)

Monthly Tee Club's website and app use different billing systems. If you cancel on the app but your subscription was set up on the website, the website subscription stays active. Always cancel on every platform where you have an active subscription. Check the app, check the website account, and check Apple/Google billing. Stopee recommends taking screenshots of all three "inactive" states so you have proof you were thorough.

Mistake 2: confusing "pause" with "cancel"

If Monthly Tee Club offers a pause button, read the fine print. Pause usually means "skip this month but keep billing" or "billing resumes in 3 months." That is not cancellation. You want the button that says "cancel subscription," "delete account," or "end membership." If the company only offers pause and you want to cancel, email support explicitly: "I want to permanently cancel, not pause. Please confirm in writing that no future charges will occur."

Mistake 3: believing you are cancelled because you did not see a charge this month

Just because you were not charged in month one does not mean the subscription is dead. Many companies delay the next charge by 30-45 days as a courtesy or by accident. Keep monitoring your account and your statement for at least two billing cycles after cancellation. One missed charge does not mean you are safe. Stopee sees users relax too early and get blindsided by a charge three months later.

Mistake 4: not saving your cancellation confirmation

If Monthly Tee Club support says "Your subscription is cancelled" in an email, save that email in triplicate: your inbox, a backup folder, and a cloud storage service like Google Drive. When a charge appears months later and you contact your bank, that email is your shield. Companies bet on users who delete emails or forget where they saved them. Do not be that person.

Alternative t-shirt subscription services you can switch to

If you want to stay in the t-shirt subscription space but with better cancellation policies or pricing, Stopee has vetted these options for Filipino subscribers.

Your cancellation checklist: complete before you hit cancel

Use this checklist on the day you cancel to make sure you do not miss any step that could leave you vulnerable to a surprise charge later.

1. [ ] Take a screenshot of your active subscription plan and renewal date
2. [ ] Take a screenshot of your last invoice or payment receipt
3. [ ] Log in on desktop and note the exact cancellation button location
4. [ ] Log in on mobile and note the cancellation button location (might be different)
5. [ ] Check if you subscribed through the website, Apple App Store, or Google Play (cancel in all three if needed)
6. [ ] Click cancel and complete the full process to see "Cancellation confirmed"
7. [ ] Screenshot the confirmation page immediately
8. [ ] Wait for the confirmation email and save it as a PDF
9. [ ] Create a cancellation folder with all screenshots and emails together
10. [ ] Set a reminder on your phone for 5 days after your next would-be billing date
11. [ ] On reminder day, check your bank statement for any unexpected charge
12. [ ] If you see a charge, open your cancellation email and follow the dispute steps above

Contact information for monthly tee club

If you need to reach Monthly Tee Club or file an escalation, here is the official contact information.

Direct contact

Email: support@monthlyteeclub.com

Registered address: Brulimar House, Jubilee Street, Middleton, Manchester, M24 2LX, England

Website: monthlyteeclub.com

Philippine consumer protection escalation

DTI Consumer Complaint Center: consumer.dti@dti.gov.ph or call 1-385-5-DTI

File a complaint if Monthly Tee Club ignores your cancellation or continues to charge after you have cancelled with proof. The DTI has authority to order refunds and impose penalties on companies that breach the Consumer Act of the Philippines.

Final thoughts: stay empowered and protected

Cancelling Monthly Tee Club is simple if you follow these steps and keep proof every time. The reason Stopee exists is to help you take control of your subscriptions-to cancel cleanly, to understand your rights, and to push back when a company ignores your cancellation request. Subscriptions are convenient, but they should never be a trap. Document your cancellation, monitor your account, and do not hesitate to escalate to your bank or the DTI if a charge appears after you have cancelled. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover money from unauthorised charges. You deserve the same protection, and now you have the exact steps to claim it.