Manage Aftershoot

How to cancel aftershoot in the philippines and avoid surprise charges

What aftershoot is and why photographers use it

Aftershoot is an AI-powered photo editing and culling platform built specifically for photographers who want to speed up their post-production workflow. The service uses artificial intelligence to help you sort through hundreds of images quickly, removing duplicates and poor shots automatically, then apply intelligent editing adjustments without manual tweaking.

If you work in photography-wedding, real estate, portrait, or event photography-you may have signed up for Aftershoot's free 30-day trial to test whether the AI's culling decisions matched your standards. For many photographers in the Philippines, the tool delivers real value. For others, the AI doesn't align with their editing style, or the monthly cost of ₱1,500 to ₱7,200 simply doesn't justify keeping the subscription active.

How aftershoot's subscription model works

Aftershoot operates on a straightforward subscription model: you choose a plan, enjoy a 30-day free trial, and the service charges your payment method automatically when the trial ends unless you cancel beforehand. There is no long-term contract, no cancellation penalty, and no minimum commitment. That sounds fair on paper, but the real issue is that many users forget about the trial expiration date and wake up to a charge they didn't expect.

The company is based in Lewes, Delaware, United States, and does not maintain a local Philippines office or local support number. However, you can contact support 24/7 through live chat on their website or by emailing hello@aftershoot.com. This matters when you need written confirmation that you cancelled on a specific date-email creates a traceable record that protects you.

The cost of aftershoot plans in philippine pesos

These prices convert directly from USD, and your actual charge depends on your chosen billing interval and your payment method. If you subscribed via the Apple App Store or Google Play Store, your billing goes through those platforms, which affects how you cancel (more on that below).

Your consumer rights when cancelling aftershoot in the philippines

The Philippines Consumer Act of 1992 (Republic Act No. 7394) protects your rights as a consumer, even when dealing with foreign companies like Aftershoot. Understanding these rights empowers you to cancel with confidence.

What the consumer act of the philippines says about subscriptions

Under Republic Act No. 7394, you have the right to:

• Cancel any subscription or service contract at any time without penalty, provided the company has disclosed all terms clearly upfront
• Request a refund for services not yet rendered or delivered
• Receive clear, written information about cancellation procedures, billing dates, and refund policies
• Escalate complaints to the Department of Trade and Industry (DTI) if the company refuses to honour these rights

Aftershoot's terms state that paid monthly and annual subscriptions are non-refundable once charged. However, the law still protects you if you can demonstrate that you cancelled before the billing date or that the company failed to process your cancellation request promptly. Stopee has helped thousands of consumers invoke these protections when dealing with stubborn billing departments.

When to escalate a cancellation dispute

If Aftershoot charges your account after you submitted a cancellation request, or if you cannot cancel through normal channels, you can file a complaint with the Department of Trade and Industry (DTI) National Capital Region office or your local DTI office. The DTI investigates unfair business practices and can order refunds or service credits. Having screenshots, emails, and transaction records makes your case much stronger, so Stopee recommends documenting everything before you contact the DTI.

When you should cancel aftershoot

Cancelling is the right move if any of these apply to your situation.

Signs that aftershoot is not for you

• The AI culling removes photos you want to keep - if Aftershoot's algorithm consistently flags keepers as rejects, you are fighting the software, not partnering with it
• You have switched to another editing tool - Adobe Lightroom, Capture One, or another platform may fit your workflow better
• The cost no longer justifies the time saved - if you spend more time correcting Aftershoot's edits than editing manually, the subscription is not delivering value
• Your photography workload has dropped - if you are shooting fewer jobs, a lower-tier plan or free alternatives make more sense
• You forgot about the trial and want your money back - this is a common reason, and Stopee advises acting quickly within 14 days of the charge (more on refunds below)

The financial impact of keeping aftershoot active

A yearly Aftershoot subscription costs between ₱15,000 and ₱72,000 depending on the plan. For a freelance photographer in the Philippines managing tight margins, that is a meaningful expense. If the service is not actively speeding up your workflow or improving your final images, cancelling frees up cash that you can invest in your business elsewhere.

How to cancel aftershoot step by step

Your cancellation path depends on where you subscribed: the Aftershoot website directly, the Apple App Store, or Google Play Store. Follow the correct path to ensure the cancellation processes without delay.

Cancel through the aftershoot website (web account)

This is the most direct and reliable cancellation method, and it leaves a clear digital trail in your email.

1. Visit the Aftershoot website and log into your account with your email and password
   • If you have forgotten your password, use the "Forgot password" link to reset it
2. Navigate to Account Settings or Subscription Management (usually found in the top-right menu under your profile)
   • Look for a section labeled "Billing", "Subscription", or "Plan"
3. Click the button to view your current plan details
   • You will see your plan name (Starter, Professional, or Advanced) and your next billing date
4. Select "Cancel subscription" or "Manage subscription" and follow the prompts
   • Aftershoot may ask why you are cancelling; answer honestly so they understand user feedback
   • You may see a discount offer-only accept it if you genuinely want to stay
5. Confirm the cancellation
   • You will receive a confirmation email from Aftershoot within minutes
   • Screenshot this email and save it to your records
6. Verify that your account status shows "Cancelled" or "Active until [end date]"
   • This confirms the request was processed

Pro tip: Cancel at least 48 hours before your next billing date. Time zones can cause delays, and processing may take up to 24 hours. If you are on a trial ending today, cancel immediately-do not wait until tomorrow morning.

Cancel via the apple app store (iOS)

If you subscribed to Aftershoot through the Apple App Store on your iPhone or iPad, you must cancel through Apple, not through the Aftershoot website.

1. Open the Apple App Store app on your iPhone or iPad
   • Do not use a web browser; the App Store app shows your subscriptions
2. Tap your profile icon in the top-right corner
   • This usually shows your photo or initials
3. Select "Subscriptions"
   • You will see a list of all active subscriptions on your Apple account
4. Find "Aftershoot" in the list and tap it
   • If you do not see Aftershoot, you may have cancelled it already or subscribed on a different platform
5. Tap "Cancel subscription" or "Cancel free trial"
   • Apple will ask you to confirm; select "Confirm" when prompted
6. Check that the status now shows "Expires on [date]"
   • You keep access until that date; then the subscription ends automatically

Warning: Apple charges in Philippine pesos only if your Apple ID is set to Philippines as your region. If you are using a different country's Apple ID, the charge may be in USD. Stopee recommends checking your Apple account country before disputing any unexpected charges.

Cancel via google play store (Android)

If you subscribed through Google Play Store on an Android device, cancellation also happens within Google Play, not on Aftershoot's website.

1. Open the Google Play Store app on your Android phone or tablet
   • Tap the profile icon in the top-right corner
2. Select "Payments and subscriptions"
   • You may need to tap "Manage subscriptions" if the option appears
3. Tap "Subscriptions"
   • This shows all active subscriptions linked to your Google account
4. Find and tap "Aftershoot"
   • Look carefully-the app may be listed under a slightly different name
5. Tap "Cancel subscription"
   • Google Play may offer you a discount; ignore it unless you want to stay
6. Confirm the cancellation
   • The status should change to "Cancelled" or show an expiration date

Pro tip: Google Play processes cancellations instantly, but your access remains active until the end of your billing period. You will not be charged again after the cancellation date.

Cancel by contacting aftershoot support directly

If you run into trouble cancelling through your account, or if you need a cancellation record for a refund dispute, contact Aftershoot support directly.

1. Email hello@aftershoot.com with the subject "Cancellation request"
   • Include your full name, email address on the Aftershoot account, and the date you want the cancellation to take effect
   • Example: "Please cancel my Aftershoot subscription (professional plan) effective today. I no longer use the service."
2. Use the 24/7 live chat on Aftershoot's website if you need an immediate response
   • Screenshot the chat transcript before closing the conversation
   • Follow up with an email to create a written record
3. Wait for a confirmation email
   • Support should respond within 24 hours
   • Save this email-it serves as proof of your cancellation request

Refunds and what to expect after cancellation

Understanding Aftershoot's refund policy prevents frustration and helps you act quickly if you are eligible for a refund.

Whether you can get your money back

Aftershoot's standard policy states that subscriptions are non-refundable once charged. However, you may qualify for a refund or credit under specific circumstances:

• You cancelled before the billing date - no refund is owed, but you avoid the charge entirely
• You cancelled within 14 days of an unexpected charge - contact support immediately; they may issue a courtesy refund or service credit
• You charged a trial that was supposed to be free but was debited immediately - this is a billing error, and you have grounds for a refund under Philippine consumer law
• You never authorised the charge - you can dispute it with your credit card or payment provider

Stopee strongly advises requesting a refund within 14 days of the unwanted charge. Most SaaS companies, including Aftershoot, are more likely to grant refunds if you act fast and communicate professionally.

What happens to your photos after cancellation

When your subscription ends, access to Aftershoot ceases immediately. Your uploaded photos and projects become inaccessible. Before you cancel, download or export any images, edited files, or projects you need to keep. Aftershoot's terms state that uploaded content is subject to their data retention and privacy policies, so do not assume your photos will remain available after your account closes.

Your access timeline after cancellation

Common mistakes when cancelling aftershoot

Cancellation is usually painless, but these mistakes trip up many users-and they can cost you real money. Learning what to avoid protects you.

The mistakes that cost photographers money

Forgetting about the trial end date - The 30-day free trial is Aftershoot's way of onboarding you; it ends on a specific date. Many users see the trial as open-ended and wake up to a charge days or weeks later. Mark your calendar on day one and set a phone reminder for day 28.

Cancelling in the wrong place - If you subscribed via the App Store but tried to cancel on the Aftershoot website, the cancellation does not go through. Your account shows active, and you get charged anyway. Always cancel where you subscribed-App Store users cancel in the App Store, Google Play users cancel in Google Play, and website users cancel on the website.

Not saving your cancellation confirmation - If you cancel through live chat but do not screenshot the conversation or follow up with email, you have no proof. When a dispute arises, Aftershoot's records may show a different timeline. Always request written confirmation by email and save everything.

Assuming your refund is automatic - Aftershoot does not auto-refund accidental charges. You must contact support, explain your situation, and request the refund. Waiting passively guarantees you lose the money. Stopee advises contacting support within 7 days of the charge.

Not checking your bank or card statements - Many users cancel successfully but then forget to monitor whether the next charge still appears. Check your statement 5 days after your cancellation to confirm Aftershoot did not charge you again. If it did, dispute the charge immediately with your bank or card issuer.

Ignoring the reason-for-cancellation survey - Aftershoot may ask why you are leaving. Some users skip this step, but answering gives support valuable context and sometimes triggers a retention offer-or a refund if the AI quality was genuinely poor on your projects.

Checklist before and after you cancel aftershoot

Use this checklist to make sure you do not miss a step.

Why stopee helps photographers cancel smarter

Cancelling a subscription is simple in theory but riddled with timing traps, platform confusion, and refund disputes in practice. Stopee exists to guide you through these traps and empower you to cancel without losing money or wasting hours on hold.

At Stopee, we have helped thousands of consumers in the Philippines cancel subscriptions like Aftershoot, recover unexpected charges, and understand their rights under Philippine consumer law. Our guides, step-by-step instructions, and escalation advice keep you in control of your billing. Whether you are cancelling because the AI does not match your editing style, the cost no longer fits your budget, or you simply forgot about the trial, Stopee has the practical playbook you need.

Next steps with stopee

Visit Stopee (stopee.com) to access guides for hundreds of other subscriptions, learn your consumer rights, and get expert advice on billing disputes. If Aftershoot refuses to honour your cancellation or refund request, Stopee's escalation templates help you file a formal complaint with the Department of Trade and Industry. You do not have to fight billing issues alone-Stopee is built for consumers like you.

Contact information for aftershoot

Keep these details handy if you need to escalate a billing issue or follow up after cancellation.

Aftershoot operates from a US address with no Philippines-based support office, but 24/7 live chat and email ensure you can always reach someone. Document all contact with Aftershoot, especially cancellation requests and refund disputes. Having timestamps and email records strengthens your case if you later need to escalate to the DTI.

Cancelling Aftershoot does not have to be stressful. By following the steps above, saving your confirmation, and acting before your next billing date, you protect yourself from surprise charges and reclaim control of your subscription spend. If billing problems arise, remember that Philippine consumer law backs your right to cancel without penalty and to dispute unauthorized charges. Stopee has helped thousands of consumers navigate exactly this situation-and we are here to help you too. Visit stopee.com for more guides, templates, and support.