Manage Final Round Ai

How to cancel final round ai and stop unwanted charges in the philippines

What final round ai is and why you might want to cancel

Final Round Ai is an AI-powered job interview preparation platform that helps job seekers practice mock interviews, receive real-time feedback, and access higher-tier AI models like GPT-4o and Claude Opus. The company operates from San Francisco and bills you automatically on a recurring schedule until you cancel. Many users in the Philippines discover too late that their subscription renews without warning, leading to unexpected charges on their payment method.

How the service works and what you're paying for

When you sign up, Final Round Ai offers free access to limited features, including 5-minute trial sessions for Interview Copilot and a 10-minute trial for other tools. Once you upgrade to a paid plan, you get live interview sessions with trained coaches, access to premium AI models, and more personalised feedback. The platform charges you monthly, quarterly, or yearly, and your subscription continues to renew automatically until you take action to cancel it.

According to the company's Terms of Use on finalroundai.com/terms-of-use, your subscription "will continue and renew automatically until terminated." That means if you forget to cancel before your next billing date, your saved payment method gets charged again. For Philippine users, this typically appears as a USD charge on your card, which your bank converts to Philippine pesos at their exchange rate.

Why cancellation matters for philippine users

Support for Final Round Ai is US-centred, with office hours running 9 am to 6 pm EST on weekdays. In Philippine Standard Time (PST), that translates to late evening or early morning, making it hard to get quick responses. The service does not appear to offer Filipino language support, GCash checkout, or Maya-native billing, so navigating cancellation and refunds can feel unnecessarily complex. If you stop using the platform but forget to cancel, you risk losing ₱4,500 to ₱15,000 per month without warning.

Final round ai pricing and plan breakdown

Understanding what each plan costs helps you decide whether cancellation makes sense or if you should downgrade instead.

If you signed up for a trial and then paid for your first month or quarter, you may have refund rights depending on how much of the service you actually used. Keep reading to understand your consumer protections.

Your consumer rights under philippine law

The Philippines Consumer Act (Republic Act No. 7394) protects you when companies engage in unfair or deceptive practices, including auto-renewal traps and unclear cancellation terms.

What the consumer act says about subscriptions

Under the Consumer Act, companies must provide you with clear, accessible information about subscription terms before you pay. That includes the total cost, the renewal date, and how to cancel. If Final Round Ai's cancellation process is buried, unclear, or intentionally hard to find, the company may be violating your consumer rights. Additionally, if you cancel in writing but are still charged, you have the right to dispute the charge and request a refund from the company and your card issuer.

When to escalate a cancellation dispute

If Final Round Ai refuses to honour your cancellation request or continues charging you after you cancel, you can file a complaint with the Department of Trade and Industry (DTI) in the Philippines. The DTI handles consumer protection cases and can pressure companies to refund unauthorised charges. You can also file a chargeback with your credit card issuer or bank if the company ignores your cancellation demand. Stopee has helped thousands of consumers in the Philippines navigate these disputes by documenting every step and escalating when necessary.

How to cancel final round ai from your account

The fastest and safest way to cancel is through the website using your account dashboard. Follow these steps carefully to ensure your cancellation takes effect before the next billing date.

Step-by-step cancellation on the website

1. Log in to your Final Round Ai account at finalroundai.com with your email and password.
2. Click on your profile icon or account menu, usually in the top-right corner of the screen.
3. Select "Settings" or "Account Settings" from the dropdown menu.
4. Look for a "Billing," "Subscription," or "Plans" section.
   • If you see a "Manage Subscription" or "Cancel Subscription" button, click it directly.
   • If the button is not visible, scroll down or look for a link that says "View or change your plan."
5. Click "Cancel Subscription" or "Downgrade Plan" (if you want to switch to the free tier instead of cancelling completely).
6. Follow the on-screen prompts. The system may ask why you are cancelling or offer a discount to keep you subscribed. You are not obligated to explain, and you can ignore discount offers if you have decided to cancel.
   • Warning: Do not click "Pause" if you see that option. Pausing delays cancellation and your subscription may still renew.
7. Confirm your cancellation. You should see a message saying "Your subscription has been cancelled" or "You will not be charged on [date]."
8. Take a screenshot of the confirmation message and save it to your files.
9. Check your email immediately for a confirmation email from Final Round Ai. If you do not receive one within 5 minutes, log back in and verify the cancellation went through.
   • Pro tip: Add this email to a folder labeled "Cancellations" so you have proof if a dispute arises later.

Cancellation by email if the website method fails

If you cannot cancel through your account dashboard, you can request cancellation by email. This method creates a written record, which is powerful if you later need to dispute a charge.

1. Send an email to support@finalroundai.com with the subject line "Cancellation Request: [Your Account Email]."
2. In the body, include:
   • Your full name and the email address linked to your account.
   • Your account billing address.
   • The date you want the cancellation to take effect (ideally before your next renewal date).
   • A clear statement: "I request that my Final Round Ai subscription be cancelled and that no further charges be applied to my payment method."
3. Request a written confirmation of your cancellation in the same email.
4. Send the email from the same email address registered to your account, as this strengthens your proof of ownership.
5. Wait for a response. Final Round Ai support typically replies within 24 to 48 hours, though delays are common outside US business hours.
   • Warning: If you do not hear back within 3 business days, send a follow-up email and note the date and time of your original request.
6. When you receive confirmation, save the email and any attachments. If the company cannot provide written confirmation, take a screenshot of your account showing the cancellation status.

What happens after you cancel

Cancelling your subscription does not happen instantly, and understanding the timeline protects you from unexpected charges.

Your access after cancellation

Once you cancel, you usually retain access to your Final Round Ai account and free features until the end of your current billing cycle. For example, if you pay monthly on the 15th and cancel on the 20th, you remain a paid user until the 15th of the next month. After that date, your account automatically reverts to the free tier. You will not be charged again, and your payment method will be released from the subscription.

Do not assume you lose access immediately. Check your account settings to confirm the exact end date of your paid access, and plan your final mock interviews or session bookings before that date arrives.

Requesting a refund after cancellation

Final Round Ai's refund policy is not explicit in publicly available materials, but most SaaS platforms offer refunds within 14 to 30 days of your first purchase if you have used the service minimally. If you are within that window and believe you do not owe payment, send a refund request to support@finalroundai.com with:

• Your account email and the date of purchase.
• The amount you were charged and the reason you believe a refund applies.
• A copy of your invoice or receipt.
• A clear request: "I am requesting a full refund for my [plan name] subscription purchased on [date]."

Pro tip: If Final Round Ai rejects your refund request and you used your credit card, you have the right to dispute the charge with your bank. Contact your bank's customer service and request a chargeback, providing your cancellation email and the company's refusal to refund as evidence. Stopee recommends documenting every communication with the company before escalating to your bank.

Common mistakes that leave you paying longer than you should

Many users cancel but continue getting charged because they make small but costly errors. Learning what to avoid saves you money and frustration.

Mistake 1: cancelling on the wrong account page

Some users navigate to a "Plan" or "Upgrade" page but accidentally click "Renew" or "Stay Subscribed" instead of "Cancel." Always read the button text twice before clicking. If you are unsure, take a screenshot first and compare it to the official cancellation guide on Stopee or Final Round Ai's help centre.

Mistake 2: pausing instead of cancelling

If Final Round Ai offers a "Pause Subscription" option, do not use it unless you intend to return later. Pausing delays the cancellation process and your subscription may still renew at full price. Cancel only if you do not plan to return.

Mistake 3: not confirming the cancellation date

The system should tell you the exact date your access ends and your last charge occurs. If you do not see a date, log out and log back in to verify. If the dashboard does not show a cancellation status, assume the cancellation did not go through and contact support immediately.

Mistake 4: relying solely on the confirmation page

Take a screenshot, save the email confirmation, and log back in after 24 hours to double-check that your subscription status changed to "Cancelled" or "Free." Screenshots alone can be edited, but a combination of screenshots and email confirmations is much harder to dispute.

Mistake 5: ignoring small charges after cancellation

If you see even a small charge (such as ₱100 or ₱500) after your cancellation date, do not ignore it. Contact your bank or credit card issuer immediately and file a dispute. Stopee has seen users lose thousands because they assumed a small post-cancellation charge was a mistake by their bank and did not escalate.

How to prove your cancellation if the company keeps billing you

If Final Round Ai continues to charge you after you cancel, you need solid evidence to win a dispute with the company or your bank.

Build a cancellation file now

Create a folder on your computer or phone and save the following as soon as you cancel:

• Screenshots of your account dashboard showing "Subscription: Cancelled" or "Status: Free."
• The email confirmation from Final Round Ai (if you received one).
• The email you sent requesting cancellation (if you used the email method).
• Screenshots of your billing page showing your last charge date.
• Copies of your bank statements or credit card statements for the month you cancelled and the following months.
• Any follow-up emails you sent to Final Round Ai's support team.

Name the folder with the date: "Final Round Ai Cancellation Proof 2025-02-15" or similar. If a dispute arises, you can upload these files to your bank or share them with the DTI.

What to do if you are charged after cancellation

1. Log into your Final Round Ai account and check the billing page. Confirm that your subscription status shows "Cancelled" or "Free."
2. Send an immediate email to support@finalroundai.com with the subject "Unauthorised Charge After Cancellation."
3. In the email, state:
   • The date you cancelled.
   • The charge that appeared after that date, including the amount and date.
   • That you did not authorise this charge and request an immediate refund.
   • A deadline: "Please refund this charge within 5 business days, or I will file a dispute with my bank."
4. Keep a record of when you sent this email. Set a reminder for 5 days later.
5. If Final Round Ai does not refund you within 5 days, contact your bank or credit card issuer.
   • Go to your bank's website or app and look for "Dispute a Transaction" or "Report Fraud."
   • Provide the dates, amounts, and your cancellation proof.
   • Your bank will initiate a chargeback investigation.
6. If you need further assistance, file a complaint with the Department of Trade and Industry (DTI) at www.dti.gov.ph or visit your nearest DTI office with your cancellation proof and bank statements.

Final round ai contact information and escalation paths

Use these addresses and contact methods when you need to reach Final Round Ai or escalate a dispute.

Final round ai official address

Final Round AI Inc., 188 King St, Unit 402, San Francisco, CA 94107, United States.

You can also reach the company at:

• Email: support@finalroundai.com
• Support hours: Monday to Friday, 9 am to 6 pm EST (approximately 10 pm to 7 am Philippine time on weekdays, 1 am to 8 am on weekends).
• In-app chat: Available through the Help section in your account dashboard.

Philippine consumer protection contacts

If Final Round Ai ignores your cancellation or refund request:

• Department of Trade and Industry (DTI): File a complaint at www.dti.gov.ph or visit the nearest DTI office. The DTI can investigate unfair business practices and pressure companies to refund unauthorised charges.
• Your bank or credit card issuer: Call the number on the back of your card or log into your account to file a chargeback. Your bank protects you from unauthorised recurring charges.
• Bangko Sentral ng Pilipinas (BSP): If your bank does not help, file a complaint with the BSP Consumer Protection Group at complaints@bsp.gov.ph.

Summary and next steps

Cancelling Final Round Ai takes just a few minutes if you act before your renewal date. Log into your account, navigate to Settings, and click "Cancel Subscription." Take a screenshot of the confirmation, save the email, and verify the cancellation 24 hours later. If you are owed a refund and the company refuses, escalate to your bank via chargeback.

The Philippines Consumer Act protects you from auto-renewal traps and unfair billing practices. Do not let a company keep charging you for a service you no longer use. Stopee has helped thousands of consumers in the Philippines cancel subscriptions, recover unauthorised charges, and stand up to companies that ignore cancellation requests. If you encounter problems with Final Round Ai, document everything and escalate to the DTI or your bank. Stopee's cancellation guides and consumer advocacy tools are here to make the process easier, faster, and legally airtight. Start your cancellation today and take back control of your subscription.