Manage Myresume

How to cancel myresume and stop recurring charges in the philippines

What myresume is and why you might want to cancel

Myresume is a subscription-based resume and cover letter builder designed to help job seekers create polished CVs quickly. You access the service through myresume.com or the mobile app listed on the Philippine App Store as "MyResume: Intelligent CV Maker." Many users in the Philippines sign up to build a single resume, then discover the service operates on automatic renewal billing-meaning charges keep coming unless you actively cancel.

How myresume charges work in the philippines

Myresume displays pricing directly in Philippine pesos, which removes guesswork about conversion rates. Your card statement will show charges in PHP, making it easier to track. The paid plans unlock premium templates, advanced editing tools, and cover letter features beyond the free version. Understanding your billing cycle is critical before you cancel, because one wrong move can leave you charged for another renewal period.

Why cancellation matters to you

If you signed up for a short-term plan-like the one-week option at ₱165.00-renewal dates arrive quickly. Users in the Philippines frequently report difficulty locating the cancellation button, delayed support responses, and unexpected charges appearing after they believed they had cancelled. At Stopee, we understand this frustration and want you to cancel confidently without wasting time or money.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) protects you when dealing with subscription services and automatic billing. You have the right to clear, truthful information about renewal terms before you subscribe. You also have the right to cancel without unreasonable barriers or unnecessary delays.

What the consumer act of the philippines says about subscriptions

Under RA 7394, companies must disclose all material terms-including the renewal date, cost, and cancellation method-in plain language before you pay. If Myresume makes cancellation deliberately difficult or hides the process, that violates your consumer rights. You are entitled to request a refund if the company fails to honour its cancellation policy or continues billing after you cancel.

Who to contact if myresume refuses to stop charging you

If you cancel but Myresume continues charging your card, contact the Department of Trade and Industry (DTI) Consumer Protection Group. The DTI investigates complaints about unfair billing, hidden charges, and non-compliance with cancellation requests. Stopee recommends documenting every cancellation step you take-screenshots, support emails, card statements-because this evidence strengthens your DTI complaint if needed. You can also file a dispute with your bank or credit card company to reverse unauthorized charges.

Myresume pricing in the philippines

Myresume offers four main subscription tiers with different renewal periods. Knowing your exact plan helps you cancel at the right time and avoid unnecessary extensions.

The weekly plan renews most frequently, making it easy to forget the next charge date. If you chose this option, cancellation becomes more urgent because you are billed every 7 days. At Stopee, we see many cancellations stem from users who meant to cancel after one week but missed the narrow window.

How to cancel myresume step by step

Cancellation works differently depending on where you subscribed-directly on the website, through the App Store, or Google Play. Always start with the method you used to sign up.

Cancel through the myresume website

If you subscribed directly at myresume.com, your account dashboard is your fastest cancellation route. Follow these steps carefully to avoid hitting a discount trap page and accidentally extending your subscription.

1. Open myresume.com and log in with your email and password
   • If you forgot your password, reset it before proceeding
2. Navigate to your account settings
   • Look for Account, Profile, Settings, or Subscription in the top menu or dropdown
   • Some sites hide this under a gear icon or user avatar in the top right corner
3. Find the Billing or Subscription section
   • You should see your current plan, next billing date, and payment method
   • Pro tip: Take a screenshot of this page showing your plan and next bill date before proceeding
4. Look for a "Cancel subscription," "Manage plan," or "Unsubscribe" button
   • Click this button-do not click any "downgrade," "pause," or "switch plan" options
   • Warning: Some companies show a discount offer at this stage (e.g., "Save 50% if you stay for 3 more months"). Ignore this and continue toward cancellation
5. Confirm your cancellation when prompted
   • The site may ask why you are cancelling-select the reason but do not let it loop you back to a discount page
   • You want a final confirmation message stating: "Your subscription has been cancelled" or "Auto-renewal has been turned off"
6. Check your email for a cancellation confirmation
   • Myresume should send you an email within 15 minutes confirming the cancellation
   • If you do not receive this email, log back into your account and verify the cancellation went through

Cancel through the apple app store (iPhone and iPad)

If you subscribed through the App Store on an Apple device, you must cancel through your Apple account, not through the Myresume app itself. App Store subscriptions do not cancel from within the app.

1. Open the Settings app on your iPhone or iPad
   • Do not open the Myresume app
2. Scroll down and tap Apple ID (or your name at the top)
   • This opens your Apple account menu
3. Tap Subscriptions
   • You see a list of all active app subscriptions linked to your Apple ID
4. Find and tap MyResume: Intelligent CV Maker
   • If you see multiple Myresume listings, check the renewal date to identify the correct one
5. Tap Cancel Subscription
   • Apple may ask if you want to downgrade or switch plans-select Cancel Subscription only
   • Pro tip: Screenshot this confirmation screen showing the cancellation date
6. Confirm your cancellation when prompted
   • Apple will show your last day of access-usually today or tomorrow
   • You can still use Myresume until that date, but the subscription will not renew

Cancel through google play (Android devices)

If you subscribed through Google Play on an Android phone or tablet, you cancel directly through your Google account. This process is similar to Apple but uses Google's system instead.

1. Open the Google Play Store app on your Android device
   • Do not open Myresume itself
2. Tap your profile icon in the top right corner
   • A menu appears with your Google account options
3. Tap Payments and subscriptions
   • This shows all active subscriptions on your Google account
4. Tap Subscriptions
   • You see a full list organized by active and cancelled subscriptions
5. Tap MyResume: Intelligent CV Maker or Myresume
   • Google Play shows your subscription plan and renewal date
6. Tap Cancel subscription
   • Google Play asks for a cancellation reason-select one but proceed to the cancellation
   • You may see a retention offer promising a discount; decline this and complete the cancellation
7. Confirm your choice
   • Google Play shows your final access date
   • Screenshot this to prove you cancelled

Cancel by contacting myresume support directly

If you cannot find the cancellation button in your account or on the app platform, or if the online cancellation fails, email Myresume support. This creates a paper trail and ensures your request is documented.

1. Send an email to support@myperfectresume.com with the subject line: "Subscription cancellation request for [your email]"
   • Include the email address tied to your Myresume account
   • Include your next billing date and the amount you were charged
   • State clearly: "I request immediate cancellation of my Myresume subscription, effective today"
2. Ask for written confirmation
   • Request that support reply with an email confirming the cancellation date and that auto-renewal is disabled
3. Save the confirmation email
   • Keep this email and the original support request for at least 6 months
   • Pro tip: Forward both emails to yourself as a backup
4. Monitor your bank account or credit card
   • Check your statement 5-7 days after your next scheduled renewal to confirm no charge appeared
   • If Myresume charges you after this cancellation email, you have written proof they violated your request

Note on support hours: Myresume support operates Monday to Friday, 8am to 12 midnight EST. For users in the Philippines, this means replies often arrive in the evening or early morning your time. Allow 1-2 business days for a response.

What happens after you cancel myresume

Cancellation does not happen instantly for many users, and confusion about what comes next often leads to panic. Understanding your final days of access and checking your billing removes that worry.

Your access after cancellation

When you cancel, Myresume usually lets you keep access until the end of your current billing period. If your renewal date was next Tuesday and you cancel today, you can use the service until Tuesday at no extra cost. After that date, the app locks premium features-you retain your account but cannot use paid tools.

Download and save all your resumes and cover letters before the final date. Do not assume you can access them later. Many cancellation issues arise because users wait until after their access expires and then cannot retrieve their files.

Verify the cancellation took effect

Five to seven days after your original cancellation, check your bank or credit card statement. If no charge appears on your renewal date, the cancellation worked. Log back into your Myresume account and confirm that the subscription no longer shows as active or that it displays a "Cancelled" or "Inactive" status.

If a charge does appear, contact your bank immediately to dispute it. At Stopee, we recommend documenting the exact charge amount, date, and your original cancellation confirmation before calling your bank. This speeds up the dispute process.

Refunds and what you can claim

The Philippines Consumer Act gives you the right to a refund if Myresume continues charging you after you cancel or if the company fails to honour its cancellation policy. Your options depend on how much time has passed.

Requesting a refund from myresume

If you were charged after cancellation, email support again-this time asking for a refund. State the charge date, amount, and your original cancellation date. Most companies refund unauthorized post-cancellation charges within 5-10 business days if they verify your cancellation request.

If Myresume refuses a refund or does not respond within 7 days, escalate to the Department of Trade and Industry (DTI) Consumer Protection Group. The DTI investigates billing disputes and can compel companies to issue refunds. Include your cancellation confirmation, the charge receipt, and all support emails when you file.

Disputing charges through your bank

If Myresume does not refund you within 10 days, contact your bank or credit card company directly. Request a chargeback or dispute for the unauthorized post-cancellation charge. Provide your bank with:

• The original cancellation confirmation (email or screenshot)
• The disputed charge date and amount
• Proof that you asked Myresume to cancel
• Documentation that Myresume either refused or failed to honour the cancellation

Most banks can reverse the charge and credit your account within 10-30 business days. This is faster than waiting for DTI action, though you can pursue both options in parallel.

Common mistakes that trap you into continued billing

We see the same cancellation errors repeatedly, and recognizing them now prevents weeks of frustration. You deserve a clean cancellation, and these missteps often sabotage that goal.

Mistake 1: clicking "pause" or "switch plan" instead of "cancel"

Many cancellation pages offer a pause option or a cheaper plan before showing the full cancellation button. Pausing temporarily stops charges but re-enables them automatically at a future date. Switching plans leaves you subscribed at a lower tier, not cancelled entirely. Always look for the final "Cancel subscription" or "Unsubscribe" option, even if you see softer alternatives first.

Mistake 2: cancelling through the app instead of the account website or platform

The Myresume app does not let you cancel-it only lets you manage your plan. Cancelling through the website works for direct subscriptions, but if you signed up through Apple or Google, you must cancel through those platforms. Trying to cancel in the app often loops you back to upgrade pages, wasting your time.

Mistake 3: not taking screenshots of your cancellation confirmation

If Myresume continues charging you and support claims you never cancelled, a screenshot of the confirmation page is your proof. Without it, you have no documented evidence, and your refund dispute weakens. Take screenshots of every step: your plan details before cancellation, the confirmation screen, and any confirmation email.

Mistake 4: assuming a "downgrade" is the same as cancellation

Downgrading to a free plan keeps your subscription active-Myresume still owns your relationship and can push you to upgrade again. If you truly want to cancel, select the cancellation option explicitly, not just a free plan.

Preparing to cancel: your pre-cancellation checklist

Before you click cancel, prepare your account and gather key information. This checklist takes 5 minutes and saves hours of frustration later.

• Download all your resume and cover letter files from Myresume
  • Export as PDF, Word document, or plain text-do not rely on Myresume to store them after cancellation
• Note your current subscription plan and next renewal date
  • Write this down or take a screenshot
• Identify where you subscribed: website, App Store, or Google Play
  • This determines which cancellation method you use
• Record your payment method (credit card last four digits, debit card, or PayPal)
  • Support will ask for this when verifying your account
• Save your Myresume login email address
  • This is critical if you cancel by email and support needs to confirm your identity
• Have your recent charge receipts or bank statements visible
  • You may need the exact charge amount and date to request a refund

Comparing myresume to other resume builders

If Myresume is not meeting your needs, Stopee wants you to know your alternatives. Before cancelling, you might explore whether another service fits your job search better, or whether cancelling entirely is the right move.

Many Filipino job seekers find that free tools like Google Docs or Indeed resume builders meet their needs without ongoing costs. If you cancelled Myresume because of unexpected charges or confusing renewal dates, Stopee recommends exploring free alternatives to avoid this frustration in the future.

Stopping hidden charges: your post-cancellation protection

After your cancellation takes effect, vigilance protects you from surprise recharges. Myresume operates in an industry where accidental or intentional re-billing happens, and you deserve peace of mind.

Monitor your statements for 90 days

Set a phone reminder to check your bank or credit card statement every 7 days for the next 90 days. Look specifically for any charge from Myresume or its parent company. Most unauthorized recharges surface within the first month, but some companies wait longer hoping you forget. At Stopee, we advise treating this as a non-negotiable habit for any subscription you cancel.

Keep your cancellation proof organised

Create a folder in your email or a document file containing:

• Your cancellation confirmation email from Myresume
• Screenshots of the cancellation confirmation screen
• Your original subscription receipt
• Bank statements showing the final charge and no subsequent charges

If you need to file a DTI complaint or dispute a charge with your bank, this folder is your evidence. Organized documentation makes your case stronger and faster to resolve.

Report continued charges to your bank immediately

If you find a charge from Myresume 8 or more days after your cancellation confirmation date, call your bank's dispute department today. Do not wait for multiple charges to appear. The longer you delay, the harder it is to prove you cancelled and did not authorize the new charge.

Contact information and escalation paths

If Myresume support does not respond to your cancellation request or refund claim within 7 business days, you have clear escalation options under Philippine consumer law.

Myresume support contact details

Email: support@myperfectresume.com

Phone: 1-855-213-0348 (EST time zone; allow for time difference)

Support hours: Monday to Friday, 8am to 12 midnight EST

Department of trade and industry (DTI) consumer protection group

If Myresume refuses to cancel, continues charging, or fails to refund unauthorized post-cancellation charges, file a complaint with the DTI. The DTI investigates unfair billing practices and can compel companies to refund you under RA 7394.

Contact: DTI Consumer Protection Group, Ground Floor, Trade and Industry Building, 385 Sen. Gil Puyat Ave, Makati City, or call 1-651-7600. You can also file online at www.dti.gov.ph.

National privacy commission (for data removal)

If you want Myresume to delete your personal data after cancellation, request this in writing. Under the Data Privacy Act of 2012, you have the right to request deletion of your personal information 30 days after cancellation. Contact the National Privacy Commission if Myresume refuses.

Final summary: how stopee empowers your cancellation

Cancelling Myresume should be straightforward, yet many users in the Philippines encounter delays, continued charges, and poor support. Stopee exists to change that reality. Whether you subscribed on the website, App Store, or Google Play, this guide walks you through every step without sales pressure or retention traps.

Remember: download your files first, choose the correct cancellation method for your platform, take screenshots of every confirmation, and monitor your bank statement for 90 days. If Myresume charges you after cancellation, your bank and the DTI are ready to help you recover that money.

Stopee has helped thousands of consumers cancel unfair subscriptions and reclaim their time and money. Your cancellation matters. We are here to make sure it sticks. If you encounter any barriers while cancelling Myresume, return to this guide, gather your documentation, and escalate to the DTI with confidence. You have consumer rights, and Stopee is here to remind you of them.