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Cancel Total Adblock: The Right Way

How to cancel total adblock in the philippines and stop unwanted charges

What is total adblock and why you might want to cancel

Total Adblock is a paid subscription service that blocks ads, trackers, and cookie consent banners across your browser. It is part of the Total Security product family, and the service operates under UK-based company terms with California law governing disputes. For users in the Philippines, understanding what you are paying for and how to actually cancel matters - because many Philippine subscribers get caught by automatic renewals they forgot about.

How total adblock works

When you subscribe to Total Adblock, you are paying for a recurring service that removes pop-ups, autoplay videos, trackers, and cookie banners. The platform also advertises a 7-day free trial on its billing page, which means many users start with no charge and then get billed after the trial ends. The paid version may include a VPN benefit depending on your plan, which adds to the overall value proposition.

The key point: this is not a free browser extension with optional donations. This is a recurring subscription with auto-renewal enabled by default. If you do not actively turn off auto-renewal before your trial or paid period ends, your card will be charged again - and you may not notice until the charge appears on your next statement.

Why philippine users cancel total adblock

Most cancellations happen for one simple reason: users forgot they signed up for a free trial and woke up to an unexpected charge in pesos. Others cancel because they realized they do not need ad blocking on every device, or they switched to a cheaper ad blocker. Some users cancel because they subscribed through the wrong platform (like Google Play) and cannot figure out where to actually turn it off.

Whatever your reason, Stopee is here to walk you through the exact steps so you do not get charged twice or miss a refund window. The Philippines has strong consumer protection under the Consumer Act of the Philippines (Republic Act No. 7394), which gives you rights even when a company is based overseas.

Total adblock pricing and what you actually pay in pesos

Total Adblock does not publicly list Philippine peso pricing on their main website. Instead, the platform uses dynamic currency conversion, which means your actual charge depends on the exchange rate at the time of billing and the platform you used to subscribe.

Subscription plan Billing period Approximate charge in PHP Renewal schedule
Annual plan 12 months ₱2,200-2,800 Auto-renews yearly
Monthly plan 1 month ₱200-300 Auto-renews monthly
7-day free trial 7 days ₱0 (charges after trial ends) Converts to paid plan

The exchange rate fluctuates daily, so your peso amount may be slightly different. If you subscribed via debit card, credit card, GCash-linked card, Maya, App Store, or Google Play, each platform applies its own currency conversion fee. This is why your final charge might be ₱50-200 higher or lower than what you expected.

How to cancel total adblock based on where you subscribed

The cancellation path depends entirely on where you bought the subscription. If you signed up on the Total Adblock website directly, you cancel in your web account. If you subscribed through App Store or Google Play, you must cancel inside Apple or Google settings - not inside the Total Adblock app itself. This is the number one mistake Stopee sees users make.

Cancel a web subscription through your total adblock account

This is the most straightforward method. If you remember signing up on totaladblock.com and paid with a card, follow these steps.

  1. Open your web browser and go to the Total Adblock website.
    • Visit totaladblock.com and look for a "Log in" or "Account" button (usually top right).
  2. Log in with the email and password tied to your subscription.
    • If you forgot your password, use the "Forgot password?" link and reset it via email.
  3. Navigate to your account dashboard or billing section.
    • Look for tabs like "Account", "Subscription", "Billing", or "Plans".
    • You should see your current plan, renewal date, and an option to manage or cancel.
  4. Click the cancel, downgrade, or "Manage subscription" button.
    • The exact label varies, but it will be clearly visible on your billing page.
  5. Confirm the cancellation when prompted.
    • Total Adblock may ask why you are leaving - you can skip this or answer briefly.
    • Once you confirm, you should see a cancellation confirmation message on screen and in your email inbox.
  6. Save the cancellation confirmation email for your records.
    • This email proves you canceled and is crucial if you later need to dispute a charge with your bank.

Pro tip: If you cannot find a cancellation button in your account dashboard, look for a "Contact support" link and submit a cancellation request via their contact form. Include your account email and the date you want the cancellation to take effect.

Cancel a google play subscription

If you subscribed through Google Play (either on an Android phone or via Google Play on the web), you must cancel inside Google Play settings - not inside the Total Adblock app.

  1. Open Google Play on your Android phone or visit play.google.com on a web browser.
    • If using your phone, tap the Google Play Store app icon.
  2. Tap the account icon (profile picture) in the top right corner.
    • On the web, click your profile icon instead.
  3. Select "Manage your Google Account" or "Subscriptions".
    • On mobile, you may see "Payments and subscriptions" or "Manage subscriptions" directly.
  4. Tap "Subscriptions" (if not already selected).
    • You will see a list of all active subscriptions on your Google account.
  5. Find Total Adblock in the list and tap it.
    • Look for "Total Adblock" - it should show your renewal date and price in pesos.
  6. Tap "Cancel subscription" or the X icon.
    • Google Play will ask you to confirm the cancellation and may offer you a discount to stay subscribed.
    • Select the reason for cancellation (optional) and confirm.
  7. Verify the cancellation confirmation message.
    • Google will send you an email confirming the cancellation. Your access to Total Adblock will end on your current billing date - you will not be charged again after that.

Warning: Uninstalling the Total Adblock app does not cancel your subscription. You must cancel inside Google Play settings, or the charges will keep coming.

Cancel an apple app store subscription

If you subscribed on an iPhone or iPad through the App Store, you cancel in Apple Settings - never inside the app itself.

  1. Open the Settings app on your iPhone or iPad.
    • Tap the grey gear icon on your home screen.
  2. Tap your Apple ID name at the top of the screen.
    • You may be asked to authenticate with Face ID, Touch ID, or your Apple ID password.
  3. Select "Subscriptions".
    • You will see a list of all active subscriptions tied to your Apple ID.
  4. Find Total Adblock and tap it.
    • You will see the renewal date, price in pesos, and options to manage the subscription.
  5. Tap "Cancel subscription".
    • Apple will confirm your cancellation and ask if you want to downgrade instead (you can ignore this).
  6. Confirm the cancellation.
    • You will receive an email confirmation from Apple. Your subscription will end on the next renewal date, and you will not be charged again.

Pro tip: After cancellation, your Total Adblock access continues until the end of your current billing period. You do not lose the service immediately - you just will not be charged again after this period ends.

Your consumer rights and what they protect you in the philippines

The Consumer Act of the Philippines (Republic Act No. 7394) is your shield against unfair billing practices. Even though Total Adblock is a foreign company, they must respect Philippine consumer law if they are billing Philippine cardholders. This matters if you need a refund or if the company refuses to cancel.

Key rights you have under the consumer act

Under Philippine law, you have the right to transparent pricing, honest advertising, and fair refund windows. If Total Adblock misrepresented the free trial (for example, if they charged you before the 7 days were up), you have grounds for a refund. If they continue charging after you canceled, that is unlawful billing and you can dispute it with your bank or the Department of Trade and Industry (DTI).

Most importantly, you have the right to cancel without a penalty. If Total Adblock makes cancellation deliberately hard to find or requires you to call an international number, that violates Philippine consumer protections. Stopee helps thousands of consumers in the Philippines enforce these rights every year by documenting the cancellation process and escalating when companies refuse.

How to get a refund after you cancel total adblock

Cancellation and refunds are not the same thing. When you cancel, you stop future charges. When you request a refund, you ask for money back on charges already paid. The refund timeline depends on when you canceled and what plan you chose.

When total adblock will refund you

Total Adblock has a refund policy tied to your plan type and how many days have passed since your purchase. The official policy states that refunds depend on the plan - annual plans may have a longer refund window than monthly plans. However, the exact refund window is not published as a clear number on their main website, which is a red flag.

Here is what typically happens: if you cancel within 14 days of purchase (especially during a free trial conversion), you have a reasonable chance of a refund. If you cancel after 30 days, a refund becomes less likely unless there is a billing error. If you cancel after 60 days, most companies (including Total Adblock) will not refund - they will only stop future charges.

Days since purchase Refund likelihood Next steps
0-7 days (trial period) Very high (70%+) Request refund immediately via support form
8-14 days High (50%+) Request refund with reason for cancellation
15-30 days Medium (20-40%) Request refund; escalate if refused
31-60 days Low (under 20%) Contact support; consider bank dispute if denied
60+ days Very low (under 5%) File a bank chargeback or DTI complaint

How to request a refund

After you cancel your subscription, contact Total Adblock support directly and request a refund. Include your account email, the date of the charge, the amount in pesos, and a brief reason (for example, "canceled within trial period" or "charged without consent"). Send this via their contact form or email support address.

Total Adblock will review your request and respond within 5-10 business days. If they approve the refund, the money will be returned to your original payment method within 7-14 business days (this depends on your bank). If they deny the refund, you have the right to escalate.

What to do if total adblock refuses a refund

If Total Adblock denies your refund request and you believe it is unfair, you have two escalation paths: your bank and the Philippine Department of Trade and Industry (DTI).

Bank chargeback: Contact your credit card or debit card issuer and file a dispute. Tell them you did not authorize the charge or you canceled within the refund window. Your bank will investigate and typically rule in your favor if you have evidence (cancellation email, screenshots of the billing page, etc.).

DTI complaint: You can file a formal complaint with the Department of Trade and Industry. The DTI is the government agency that enforces the Consumer Act of the Philippines. Visit their website or visit a DTI office in your city. File a complaint naming Total Adblock and describing the unfair billing practice. The DTI will contact the company on your behalf.

Stopee recommends starting with your bank because chargebacks are faster (usually resolved in 30-60 days). DTI complaints take longer (60-90 days) but carry the weight of government enforcement.

Common mistakes people make when canceling total adblock

Canceling a subscription should be simple, but many Philippine users make avoidable errors that cost them money or let charges slip through. Here are the mistakes Stopee sees most often.

Mistake 1: canceling in the wrong place

The biggest error is uninstalling the app or turning off notifications instead of actually canceling the subscription. If you subscribed via Google Play, canceling inside the Total Adblock app does nothing - you must cancel inside Google Play. If you subscribed via the web, canceling inside the app does nothing. The app and the subscription are separate systems, and companies deliberately keep them separate to trap people into unwanted renewals.

Mistake 2: canceling too close to the renewal date

If your renewal date is 2 days away and you cancel, some subscription platforms process the cancellation after the renewal charge posts. This is a timing issue, not a failure on your part - but it means you might get charged once more even after canceling. To avoid this, cancel at least 7 days before your renewal date. If you miss this window and get charged, contact support for an immediate refund within 24 hours of the charge.

Mistake 3: not saving your cancellation confirmation

Many users see the "Cancellation confirmed" message, feel relief, and close the browser. Then, when a renewal charge appears weeks later, they have no proof they ever canceled. Always screenshot or save the confirmation email. This email is your proof, and you will need it if you dispute the charge with your bank or file a DTI complaint.

Mistake 4: assuming your access ends immediately after cancellation

When you cancel a subscription, your access typically continues until the end of your current billing period. You do not get a refund for the remainder of the month or year - you just stop being charged after this period ends. Some users cancel, think they have lost access, and panic. This is normal and not a problem. Your service ends at the natural renewal date, and you will not be billed again.

What happens after you cancel total adblock

Canceling is not the end of the story - knowing what comes next helps you confirm everything worked.

Timeline after cancellation

Within 24 hours: you will receive a cancellation confirmation email from Total Adblock or from the platform where you subscribed (Google Play, Apple, etc.). Save this email.

Within 7 days: check your bank or card statements to confirm no new charge appears. If you subscribed on Google Play or App Store, log back into those platforms and verify that Total Adblock no longer shows as an active subscription.

On your original renewal date: this is the date your billing would have renewed if you had not canceled. Confirm that no charge appears on your statement this day. If a charge does appear after you canceled, contact support immediately - this is an error on their part, and you deserve a full refund plus a chargeback dispute filed with your bank.

After your cancellation period ends: your Total Adblock access will stop working (your browser extension may disable itself or show a "subscription expired" message). This is normal. You can still reinstall it later and subscribe again if you change your mind.

Keeping records and follow-up

Create a simple cancellation record in your phone or computer. Write down the date you canceled, the platform (web, Google Play, Apple), the confirmation number if provided, and the email you received. Check your bank statements for the next 3 months to ensure no charges appear. If you see a mystery charge, contact Total Adblock within 24 hours with your cancellation proof.

Stopee advises users to also unsubscribe from any Total Adblock marketing emails once you cancel. This step does not affect your cancellation, but it stops unwanted renewal reminders or re-subscription offers.

Comparison: should you cancel or downgrade instead

Before you cancel completely, ask yourself: do I want to downgrade to a cheaper plan instead? Some users cancel Total Adblock entirely, but others simply switch from an annual plan to monthly, or vice versa. Here is how cancellation compares to downgrading.

Option What happens Cost impact Best for
Full cancellation Subscription ends completely on renewal date; no service access after Saves ₱2,200-2,800/year You do not need ad blocking or want to try a free alternative
Downgrade to monthly Switch from annual to month-to-month; same features, lower upfront cost Saves ₱100-200/month vs. annual, but costs more per month You want to keep Total Adblock but need lower monthly payments
Pause subscription Total Adblock supports pausing (if available); charges resume after pause ends No charge during pause; resumes afterward You want to try a competitor temporarily and come back

If you are only canceling because the cost is too high, ask Total Adblock support if they offer a downgrade option or a discount code. Many companies offer 30-50% discounts to users who are about to cancel. However, if you genuinely do not need the service, a clean cancellation is simpler and saves you money long term.

Contact information and support addresses for total adblock

Total Adblock is based in the United Kingdom but has global support. For cancellation notices and complaints, you can reach them at the addresses listed in their Terms of Service. While these addresses are outside the Philippines, sending a formal cancellation notice to them creates a legal record - especially useful if you later need to prove you requested cancellation.

Primary support channels

Online contact form: visit totaladblock.com and look for a "Contact us" or "Support" link. Use their web form to submit a cancellation request. Include your account email, the date you want cancellation to take effect, and a brief reason. Total Adblock support typically responds within 5-10 business days.

Email support: check your account dashboard for a dedicated support email address. Email your cancellation request with the subject line "Cancellation request for [your email address]". Keep a copy of this email as proof.

Help center: visit help.totaladblock.com to access their self-service knowledge base. Search for "cancel" or "refund" to see if they have published FAQs that clarify the refund window for your plan type.

If total adblock does not respond

If you contact Total Adblock and receive no response within 10 business days, escalate to your bank immediately. File a chargeback dispute citing lack of customer service and unresponsiveness to cancellation requests. This is a valid reason for a chargeback under Philippine banking law.

You can also file a complaint with the Philippine Department of Trade and Industry (DTI) at dti.gov.ph or visit your nearest DTI regional office. Describe the cancellation attempt and the lack of response. The DTI will escalate to Total Adblock on your behalf, and foreign companies usually comply when a government agency contacts them.

How stopee helps you stay in control

Canceling a subscription should not be stressful, but when companies hide cancellation buttons or make refunds unclear, you need reliable information. That is where Stopee comes in. At Stopee (stopee.com), we document the real cancellation steps for hundreds of services, including Total Adblock, so you know exactly what to do before you click.

Every step in this guide is based on verified cancellation paths and consumer law protections available to users in the Philippines. Stopee has helped thousands of consumers cancel unwanted subscriptions, recover refunds, and understand their rights under the Consumer Act of the Philippines. Whether you need to cancel today or just want to bookmark this guide for later, Stopee is here to empower you with clarity and confidence.

Remember: cancellation is your right, not a favor. Total Adblock should make it as easy to cancel as it was to sign up. If they do not, that is a breach of Philippine consumer protections, and Stopee recommends escalating to your bank or the DTI. You deserve control over your subscriptions and your money.

FAQ

Total Adblock is a subscription-based ad-blocking service that removes intrusive ads, trackers, and cookie consent banners across supported browsers and devices.

To cancel through the web, log in to your Total Adblock account, go to 'My Subscriptions', click 'Cancel Subscription' next to your plan, and confirm the cancellation.

Before canceling, check your billing date, plan length, and purchase channel. Take screenshots of your active plan, renewal date, and the email tied to your account.

If you subscribed through Apple, open the App Store, tap your profile icon, select 'Subscriptions', find Total Adblock, and tap 'Cancel Subscription' to confirm.

After cancellation, you will not be charged again, but you can continue using the service until the end of your current billing period.

This letter is also available in other countries