Manage Flosports

How to cancel flosports: your complete guide to ending your subscription in singapore

What is flosports and who uses it

Flosports is a subscription-based streaming service that delivers live and on-demand sports coverage to viewers worldwide, including those in Singapore. The platform specialises in niche and mainstream sports events, offering dedicated channels for wrestling, rugby, cycling, track and field, and many other athletic disciplines.

You can stream Flosports content across web browsers, mobile applications (iOS and Android), and various streaming devices like Roku. However, the way you cancel your subscription depends entirely on which platform you used to purchase it, which is why many subscribers find the process confusing.

If you're here because you've decided Flosports isn't right for you anymore, Stopee is here to guide you through every step. Whether you signed up directly on the Flosports website, through Apple's App Store, Google Play, or Roku, we'll show you exactly how to cancel without unnecessary delays or hidden charges.

Why cancellation methods differ by platform

This is the critical detail most subscribers miss: Flosports doesn't control all cancellations. When you purchase through Apple, Google, or Roku, those platforms become your billing provider. This means you cannot cancel inside the Flosports app itself; you must cancel through the platform where you subscribed.

Understanding this upfront saves you hours of frustration and prevents accidental renewals.

Your consumer rights under singapore law

Singapore's Consumer Protection (Fair Trading) Act gives you important protections when buying digital subscriptions, and knowing these rights strengthens your position if Flosports refuses to cooperate during cancellation.

Distance selling and cooling-off periods

Digital subscriptions purchased online fall under distance selling rules in Singapore. However, the cooling-off period for digital content is typically limited once you've accessed the service. This means you cannot automatically demand a refund simply because you changed your mind after a few days.

That said, if Flosports misrepresented the service, failed to deliver promised features, or applied charges without your informed consent, you have grounds to escalate your complaint to the Consumers Association of Singapore (CASE) or the Competition and Consumer Commission of Singapore (CCCS).

Your right to cancel without penalty

You have the absolute right to cancel a subscription at any time. Flosports cannot legally prevent you from ending your service, and they must not add cancellation fees, penalties, or require you to contact them via phone if they offer online cancellation.

Stopee recommends taking screenshots of your cancellation confirmation and keeping the confirmation email. These documents protect you if Flosports ever claims your subscription was never cancelled and tries to bill you again.

How to cancel flosports on the web

If you signed up directly through the Flosports website (not through Apple, Google, or Roku), this is your cancellation route. The process takes approximately three to five minutes.

Step-by-step cancellation via the flosports website

1. Visit flosports.tv and log into your account using your email address and password.
   • If you've forgotten your password, use the "Forgot Password" link before proceeding.
2. Navigate to your account menu, typically found in the top-right corner of the screen.
   • Look for "Account," "Settings," or a profile icon.
3. Select "Subscription" or "Manage Subscription" from the dropdown menu.
   • This section shows your current plan, billing date, and renewal amount.
4. Click "Cancel Subscription" or "Manage" and then "Cancel."
   • Flosports may present you with a retention offer (a discount to stay). This is optional; you can decline and continue cancelling.
5. Follow the on-screen prompts and confirm your cancellation.
   • You will be asked why you're cancelling; this is optional feedback.
6. Check your email inbox immediately for a confirmation message from Flosports.
   • Warning: If you do not receive a confirmation email within five minutes, your cancellation may not have processed. Return to step one and verify that your subscription status shows "Cancelled."

Pro tip: Cancellation via the web is final and immediate. Your streaming access will continue until the end of your current billing period, after which your account will be locked and you won't be charged again.

If the web cancellation button is missing

Some subscribers report that the cancellation option disappears or is hidden in their account dashboard. This often happens if your subscription is managed through a third-party platform (Apple, Google, or Roku) even though you're logging into Flosports directly.

If you cannot find a cancellation button on the web, your subscription was likely purchased through another platform. Skip ahead to the relevant section below (iOS, Android, or Roku) to complete your cancellation there instead.

How to cancel flosports on iOS (Apple)

If you subscribed to Flosports through the Apple App Store on your iPhone or iPad, Apple is your billing provider, and you must cancel through Apple's systems, not within the Flosports app.

Cancelling via apple settings on your device

1. Open the Settings app on your iPhone or iPad.
   • This is the grey gear icon on your home screen.
2. Scroll down and tap "App Store."
   • Do not open the App Store app itself; use Settings.
3. Tap your Apple ID profile icon at the top of the screen.
   • You may be asked to authenticate with Face ID or your password.
4. Select "Subscriptions."
   • This screen shows all active subscriptions linked to your Apple ID.
5. Find "Flosports" or the specific sport channel you subscribed to (e.g., FloRugby, FloTrack).
   • If you have multiple Flosports subscriptions, you'll see them listed separately.
6. Tap the subscription and select "Cancel Subscription."
   • Apple will ask you to confirm; tap "Confirm Cancellation."
7. Verify that the status changes to "Expires on [date]."
   • Take a screenshot of this confirmation for your records.

Pro tip: Apple often sends you to a survey after you cancel, asking why you ended the subscription. This doesn't reactivate your subscription; it's just feedback collection. You can skip it safely.

Cancelling via the apple website

If you prefer to cancel on a computer rather than your iPhone, you can do so through your Apple ID account online.

1. Visit appleid.apple.com and sign in with your Apple ID credentials.
   • Use the email address and password associated with your Apple account.
2. Click "Subscriptions" in the left menu.
   • You'll see all active and expired subscriptions here.
3. Find Flosports and click "Manage."
   • If Flosports does not appear, your subscription may already be cancelled.
4. Click "Cancel Subscription" and confirm your cancellation.
   • You'll receive an email confirmation from Apple within a few minutes.

Warning: Do not delete the Flosports app from your device thinking this cancels your subscription. Deleting the app does not stop Apple from charging you. You must cancel through Apple Settings or the Apple website as shown above.

How to cancel flosports on android (Google play)

If you downloaded Flosports from Google Play, Google is your billing provider. You cannot cancel the subscription inside the Flosports app; you must manage it through Google Play instead.

Cancelling via google play on your android device

1. Open the Google Play Store app on your Android phone or tablet.
   • Look for the colourful Play Store icon on your home screen.
2. Tap your profile icon in the top-right corner.
   • This usually shows your initials or profile picture.
3. Select "Manage your subscriptions."
   • This screen displays all active subscriptions associated with your Google account.
4. Tap "Flosports" from the list.
   • You may have multiple Flosports sport-specific subscriptions; cancel each one individually if needed.
5. Tap "Cancel subscription" at the bottom of the page.
   • Google may show you a retention offer or ask why you're cancelling.
6. Confirm your cancellation by tapping "Cancel" again.
   • Your subscription will end on the renewal date shown; you won't be charged after that date.

Pro tip: Google sends a cancellation confirmation email to the email address associated with your Google Play account. Check your inbox and mark this email as important so you have proof of cancellation later.

Cancelling via the google play website

You can also cancel your Flosports subscription on a computer through your Google Play account.

1. Go to play.google.com and sign into your Google account.
   • Use the same email and password you use for Google Play on your Android device.
2. Click the profile icon in the top-right corner and select "Payments and subscriptions."
   • This option may appear under a menu labelled "Manage your Google Account."
3. Click "Manage subscriptions."
   • You'll see all subscriptions tied to your Google account.
4. Find Flosports and click "Manage."
   • If it's not listed, your subscription has already been cancelled.
5. Click "Cancel subscription" and confirm.
   • The cancellation is effective immediately, though your access continues until the end of the current billing period.

How to cancel flosports on roku

If you subscribed to Flosports through Roku, Roku manages your billing and subscription status. You cannot cancel within the Flosports app on your Roku device; you must go through Roku's subscription management system.

Cancelling via the roku website

1. Visit my.roku.com and sign into your Roku account.
   • Use the email address and password you set up when you created your Roku account.
2. Navigate to "Subscriptions" or "Manage Subscriptions" in the account menu.
   • This section lists all channels and subscriptions you're paying for.
3. Find Flosports in your list of subscriptions.
   • Look for a gear icon, "Manage," or an action menu next to it.
4. Click on Flosports and select "Cancel" or "Turn off auto-renewal."
   • Important distinction: Some subscriptions show "Cancel subscription" while others show "Turn off auto-renewal." Both stop future charges, but make sure the action is selected before confirming.
5. Confirm your cancellation.
   • Roku will show you a cancellation date when your access ends.
6. Check your email for a Roku confirmation message.
   • Roku sends confirmation emails to the address associated with your account.

Pro tip: If you're cancelling from a Roku device itself (not the website), you can also access subscriptions through the device menu. Go to Settings > Subscriptions > Manage Your Subscriptions, find Flosports, and select Cancel. The result is identical to cancelling via the website.

What happens after you cancel your flosports subscription

Cancellation is not the end of the story; understanding what happens next helps you avoid confusion and accidental rebilling.

Your access and streaming privileges

When you cancel Flosports, your streaming access does not stop immediately. You retain full access to all Flosports content until the end of your current billing cycle. This is the case whether you cancelled on the web, Apple, Google, or Roku.

On the renewal date that appears in your cancellation confirmation, your subscription will not renew, and your account will be locked. You won't be able to stream new content after that date unless you resubscribe.

Billing confirmation and account retention

Flosports (or the platform where you subscribed) will send you a cancellation confirmation email. This email typically includes your cancellation date, the final date you can stream, and confirmation that no further charges will be applied.

Your Flosports account and profile data remain in the system for up to 12 months after cancellation. This means you can reactivate your subscription later using the same account without losing your watch history or preferences. If you want your data permanently deleted, contact Flosports support directly and request account deletion.

What you won't be charged for

Once your cancellation is confirmed, you will not be billed on the next renewal date. However, you will not receive a refund for the current billing period, even if you cancel mid-cycle. This is Flosports' standard policy, and it applies across all subscription tiers.

Will you receive a refund from flosports

The refund question is often the most stressful part of cancellation, and Stopee wants to give you a clear, honest answer based on Flosports' actual policy.

Flosports' standard no-refund policy

Flosports does not automatically refund subscription fees after cancellation, even if you cancel the same day you subscribed. Your payment covers your entire billing period, and cancellation simply stops future automatic renewals.

This means if you paid SGD 15 for a month of access and cancelled on day three, you have already paid for the full month, and Flosports will not refund the unused portion. This is standard practice across most streaming services globally, and it is legal in Singapore as long as the terms were disclosed when you signed up.

Exceptions: when flosports might refund you

Refunds are rare but not impossible. Flosports may issue a discretionary refund or credit under the following circumstances:

• Prolonged technical outages or service failures that prevented you from streaming.
• Billing errors, such as duplicate charges or unauthorized transactions.
• Charges applied without your knowledge or informed consent.
• Service misrepresentation (the content offered did not match what was advertised).

If you believe any of these exceptions apply to you, contact Flosports support directly with evidence (screenshots, emails, billing statements) and request a refund. Stopee recommends being specific about the issue and attaching documentation. Keep records of all communication with Flosports; these will support any escalation to CASE or the CCCS if needed.

Refunds through apple, google, or roku

If you subscribed through Apple, Google Play, or Roku, their refund policies supersede Flosports' policy. These platforms each offer refund windows (typically 14 to 48 hours after purchase) if you request a refund directly from them rather than Flosports.

However, you must submit your refund request to the platform itself, not to Flosports. Flosports cannot override Apple's or Google's refund decisions.

Flosports pricing and subscription plans

Knowing what you're paying for helps you decide whether cancellation is the right choice, or whether a lower-tier plan might be better value.

Current flosports subscription options

Pro tip: If you subscribe month-to-month but watch regularly, switching to an annual plan saves you approximately 15 to 20 percent. Before you cancel, consider whether a lower-tier sport-specific subscription (FloWrestling or FloTrack) might be more affordable for what you actually watch.

Common mistakes when cancelling flosports

Cancellation mistakes often stem from confusion about platforms and hidden charges, leaving you vulnerable to accidental rebilling. Stopee has identified the most frequent errors so you can avoid them.

Deleting the app instead of cancelling the subscription

Many subscribers assume that uninstalling the Flosports app stops their subscription. It does not. Removing the app from your device does not affect your billing relationship with Flosports, Apple, Google, or Roku. You will still be charged on your renewal date unless you follow the proper cancellation steps outlined in this guide.

Always cancel your subscription through your account settings, not through app deletion.

Cancelling in the wrong place

A common error: subscribers log into Flosports.tv and look for a cancellation button, but they subscribed through Apple or Google Play. When they don't find a cancel option on the Flosports website, they assume the cancellation system is broken and give up. In reality, their subscription was never set up on Flosports' system; it lives in Apple's or Google's ecosystem.

Stopee recommends checking your original purchase receipt or confirmation email. This will tell you exactly which platform you subscribed through, guiding you to the correct cancellation route.

Not saving your cancellation confirmation

After you cancel, save or screenshot your cancellation confirmation immediately. If Flosports or a platform bills you again months later, you'll have proof that you cancelled. This is especially important if there's a dispute; without documentation, the burden may fall on you to prove you cancelled.

Confusing "Turn off auto-renewal" with cancellation

On some platforms (notably Roku and Apple), the cancellation button is sometimes labelled "Turn off auto-renewal" instead of "Cancel subscription." Both actions accomplish the same thing: they stop future charges. However, the terminology can confuse subscribers into thinking they only paused the service temporarily. They did not; auto-renewal is fully disabled, and your subscription ends on the stated expiry date.

How stopee helps you cancel subscriptions with confidence

Cancelling a subscription should be simple, but companies don't always make it easy. At Stopee (stopee.com), we've helped thousands of consumers cancel unwanted subscriptions, recover unauthorized charges, and navigate refund disputes. Our mission is to empower you with clarity, speed, and confidence.

Whether you're cancelling Flosports, a streaming service, software subscription, or membership, Stopee provides step-by-step guidance tailored to your situation. We know the platforms, the loopholes, the retention tactics, and your consumer rights. We also escalate complaints to regulatory bodies when companies refuse to cooperate.

Your time and money matter. Stopee has helped thousands of consumers cancel subscriptions quickly, and we can help you too.

Contact information for formal cancellation and complaints

If Flosports fails to cancel your subscription, continues billing you after cancellation, or refuses to address your concerns, you have escalation options.

Flosports' legal contact address

For formal cancellation letters, billing disputes, or legal complaints, you can send correspondence to Flosports at:

Flosports Inc.
301 Congress Avenue, Suite 1500
Austin, TX 78701
USA

Alternatively, some sources reference:

Flosports (Administrative)
979 Springdale Road, Suite 120
Austin, TX 78702
USA

When writing a formal cancellation letter, include your account email, subscription details, and the dates you've attempted to cancel. Send it via registered mail or email (if available through their support portal) and keep a copy for your records.

Escalation to singapore consumer authorities

If Flosports ignores your cancellation request or refuses to stop billing you, you can lodge a complaint with the Consumers Association of Singapore (CASE) or the Competition and Consumer Commission of Singapore (CCCS). Both organisations handle disputes involving subscription services and can pressure companies to comply with consumer protection laws.

Contact CASE at caseforhelp.org.sg or phone 6100 0315. The CCCS accepts complaints at cccs.gov.sg or 6100 1600. Have your account details, cancellation attempts, and billing records ready when you contact them.

Chargeback as a last resort

If Flosports continues to charge you after multiple cancellation attempts and complaints to authorities, you have the right to dispute the charge with your bank or credit card company. Request a chargeback for unauthorized or recurring charges. Your bank will investigate and may reverse the charges in your favour, though this process typically takes 30 to 60 days.

Stopee recommends attempting direct cancellation and formal complaint first, but if those fail, a chargeback is a legitimate consumer protection tool.

Summary: your flosports cancellation checklist

Use this checklist to ensure you've completed every step and won't face unwanted charges.

Cancelling Flosports doesn't require hours of searching or multiple support calls. By following this guide and using the specific cancellation path for your platform, you'll be done in minutes. Stopee has helped thousands of consumers cancel subscriptions exactly like this one, and our goal is always the same: give you back control of your money and your time. If you encounter problems, reach out to Stopee or the consumer authorities we've listed, and never accept silence as an answer.