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Cancel Push Fitness: Step-by-Step Guide
How to cancel push fitness and stop auto-renewal in singapore
Understanding push fitness and why you might want to cancel
Push Fitness is a subscription-based fitness platform that delivers personalised workout plans, nutrition guidance and progress tracking through a digital app and online portal. You follow structured programs, log your workouts and access coaching content tailored to your goals. Like most digital fitness subscriptions, Push Fitness charges you at regular intervals, and cancellation requires you to act deliberately before your next billing date arrives.
If you've decided the service no longer fits your routine, budget or fitness priorities, you deserve a straightforward cancellation process. At Stopee, we help thousands of consumers navigate subscription cancellations every month, and we know that Push Fitness members sometimes struggle to find clear cancellation options. This guide walks you through every step, from locating your account settings to understanding what happens after you cancel.
How push fitness subscriptions work
Your Push Fitness membership renews automatically on your billing date until you actively cancel. Charges appear on your payment method (credit card, debit card or app store account) at regular intervals, typically monthly. The platform stores your workout history, meal logs and progress data even after cancellation unless you explicitly request account deletion.
Common reasons to cancel
Members cancel for many valid reasons: the program no longer matches their fitness level, they've switched to a gym membership, the cost doesn't justify their usage, or they prefer training with a local coach. Whatever your reason, you have the right to stop payments without penalty once your current billing period ends.
Your consumer rights in singapore
Singapore's Consumer Protection (Fair Trading) Act protects you against unfair contract terms, misleading billing practices and deceptive cancellation processes. You have the right to clear information about subscription costs, renewal dates and cancellation methods before you commit your money.
What the law requires from subscription services
Push Fitness must provide you with transparent information about billing frequency, renewal dates and cancellation procedures. If the company makes cancellation deliberately difficult, hides the cancellation option in your account, or charges you after a confirmed cancellation, you have grounds to escalate a complaint to the Consumer Association of Singapore (CASE).
Where to escalate if push fitness refuses your cancellation
If Push Fitness fails to honour your cancellation request, charges you after confirmation or claims they never received your cancellation, contact the Consumer Association of Singapore (CASE) for mediation and dispute resolution. You can also file a complaint with the Office of Fair Trading, Singapore (part of the Enterprise Singapore framework). Keep all cancellation confirmations, emails and billing receipts as evidence.
Methods to cancel push fitness
You have several pathways to cancel, depending on where and how you subscribed. The method that works fastest depends on whether you signed up through the Push Fitness app directly, the Apple App Store, Google Play or the Push Fitness website.
Cancel via the push fitness app or website
This is the primary cancellation route and usually the fastest. You access your account settings and halt automatic renewal directly.
Cancel via apple app store or google play
If you subscribed through an app store, the store handles your billing, not Push Fitness directly. You must cancel through your Apple ID or Google Play settings, not within the app itself.
Cancellation by email or support contact
If the app or website cancellation fails, you can request cancellation via Push Fitness support. Keep all correspondence in writing so you have proof of your request.
Step-by-step cancellation instructions
Follow these exact steps for your chosen cancellation method. Stopee recommends taking screenshots after each step so you have evidence of success.
How to cancel through the push fitness app or website
- Open the Push Fitness app or log in to your account at the Push Fitness website using your email and password.
- Look for an Account, Profile or Settings menu (usually a gear icon or your profile icon in the top-right corner).
- Navigate to Subscription Settings or Manage Subscription.
- If you see a Subscription tab or Billing section, tap or click it.
- Some apps place this under Account Preferences or Membership.
- Locate the Cancel Subscription, Pause Membership or Stop Auto-Renewal button.
- Read any retention offers (discounts, pauses, downgrades) the app presents. You can skip these if you want to cancel outright.
- Tap Confirm Cancellation or Continue to Cancel and complete the process.
- Screenshot the confirmation message. Write down the confirmation reference number (if provided) and the date your subscription ends.
- Check your email within 5 minutes for a cancellation confirmation from Push Fitness.
Pro tip: If Push Fitness offers a 7-day or 14-day pause instead of immediate cancellation, read the terms carefully. A pause halts charges temporarily but resumes auto-renewal unless you cancel again. Choose full cancellation if you don't plan to return.
How to cancel if you subscribed via apple app store
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find Push Fitness in the list and tap it.
- Tap Cancel Subscription or Remove.
- Follow any prompts and confirm the cancellation.
- You should see "Expires on [date]" confirming the subscription ends at that date, not immediately.
Warning: Deleting the Push Fitness app does not cancel your subscription. Your payment method remains linked to Apple ID and will renew unless you cancel in Settings.
How to cancel if you subscribed via google play
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top-right corner.
- Select Subscriptions or Manage Subscriptions.
- Find Push Fitness and tap it.
- Tap Cancel Subscription.
- Select a reason (optional) and confirm your cancellation.
- You will see a confirmation that your subscription ends on a specific date.
Pro tip: You can also cancel Google Play subscriptions from a web browser by visiting play.google.com, logging in, and navigating to your subscriptions from your account menu.
How to cancel by contacting push fitness support
- Visit the Push Fitness website or app and look for a Contact Us, Support or Help page.
- Locate the email address, contact form or live chat option.
- Write a clear email stating: "I request cancellation of my Push Fitness subscription effective immediately" and include your full name, email address and account ID (if you have it).
- Send the cancellation request and keep a copy for your records.
- Wait for a response (usually within 24-48 hours on business days).
- Request written confirmation of your cancellation date and reference number.
Warning: Always use written communication (email or in-app contact form) rather than live chat or phone calls alone. Written proof protects you if Push Fitness later claims you never cancelled.
Common cancellation traps and how to avoid them
Cancellation frustration is real, and subscription services sometimes use dark patterns to keep you trapped. Stopee has tracked these tactics so you can avoid them.
The retention offer trap
After you click cancel, Push Fitness may offer you a discounted rate, a free month or a temporary pause. These are designed to keep you subscribed. If you want to cancel, say no. Do not upgrade, downgrade or pause unless you genuinely want to continue.
The app-store billing trap
Many members cancel successfully in the Push Fitness app but forget to cancel their app store subscription. Your payment method still renews through Apple or Google. Always cancel in both places: inside the app and in your app store settings.
The missing confirmation email trap
Sometimes the confirmation email lands in your spam or promotions folder. Check all email folders after cancellation. If you receive no email within 6 hours, log back into Push Fitness and verify the subscription status. If it still shows as active, contact support.
The hidden billing date trap
Cancellation takes effect on your next billing date, not immediately. If you cancel on the 20th but your billing date is the 25th, you will be charged once more on the 25th. Plan your cancellation a few days before your billing date to avoid the final charge if timing is tight.
What happens after you cancel
Cancelling Push Fitness changes your account status, but several things remain the same. Understanding what happens next removes anxiety and helps you plan your fitness transition.
Access to your workouts and data after cancellation
You retain access to your Push Fitness account and all saved workouts, progress logs and meal plans until your subscription officially expires on the end date shown in your confirmation. After that date, you can no longer log workouts or access paid features. Your data is not immediately deleted.
Auto-renewal stops after cancellation
Once you cancel successfully, automatic renewal stops. You will not be billed at the next cycle. However, verify this by logging in 24 hours after cancellation and checking your subscription status. It should say "Expires on [date]" rather than "Active" or "Renews on [date]".
Account deletion and data removal
Cancelling your subscription does not delete your account or personal data. Push Fitness retains your workout history, profile information and payment details according to their data retention policy. If you want your account and all associated data completely removed, you must request this separately through account settings or by contacting support. Be explicit: "Please delete my account and remove all personal data." Keep this request in writing.
Pricing, plans and what you're paying for
Understanding your current plan and cost helps you decide whether cancellation is the right move. Stopee recommends comparing your current spend against the value you actually receive.
Push fitness pricing overview
Pricing varies by region and subscription tier. The official Push Fitness website (push.fitness and pushfitnessforyou.com) lists plans and rates, but Singapore-specific pricing is not consistently displayed. Your actual charge depends on the plan you chose and where you subscribed (app store pricing differs from direct website pricing).
| Where to check your plan | Price range (estimate) | Billing frequency |
|---|---|---|
| Push Fitness app settings | Varies by region | Monthly or annual |
| Apple App Store account | Often higher than direct website | Monthly or annual |
| Google Play account | Often higher than direct website | Monthly or annual |
| Push Fitness official website | Typically lowest direct price | Monthly or annual |
| Invoice or receipt email | Your exact charge amount | Shown on every charge |
Singapore pricing note
Push Fitness does not publicly list Singapore-specific rates on their main website. Your charge appears in your app store account or on your credit card statement in SGD. To find your exact plan cost, open your most recent invoice or receipt email, or check your payment method's transaction history.
Refunds and what you might recover
Refund eligibility depends on Push Fitness's published policy and Singapore consumer law. Most digital fitness subscriptions do not refund unused time, but exceptions exist.
When refunds are unlikely
If you cancel mid-month and your subscription period runs to the end of the month, most providers (including Push Fitness) will not refund the unused portion. You keep access until the subscription expires. This is standard for digital subscriptions.
When you may have grounds for a refund
You may be entitled to a refund in these specific situations: a duplicate charge (you were billed twice for one month), a billing error (you were charged the wrong amount), a failed service (the app was unusable for extended periods and Push Fitness could not fix it), or a deceptive cancellation process (Push Fitness promised a refund in writing and did not provide it).
How to request a refund
- Gather evidence: screenshots of duplicate charges, emails about service failures, or your cancellation request.
- Contact Push Fitness support with your specific reason and attach evidence.
- Request a refund and specify the amount and billing period in question.
- If Push Fitness denies your refund unfairly, escalate to CASE (Consumer Association of Singapore) for mediation.
Pro tip: Always ask for a refund in writing (email, not chat). If Push Fitness refuses, CASE can review whether the refusal violates the Consumer Protection (Fair Trading) Act.
Mistakes to avoid when cancelling
Cancellation anxiety is normal, but a few common mistakes can leave you paying for weeks longer than necessary. Stopee has helped thousands avoid these pitfalls.
Not confirming your cancellation date
Many members cancel without checking when the subscription actually ends. You might think you cancelled immediately but still get charged because your subscription runs to the end of the month. Always note your expiry date in your confirmation email or screenshot.
Cancelling only in the app, not the app store
If you subscribed through Apple App Store or Google Play, cancelling inside the Push Fitness app alone does not stop your charges. The app store still owns the subscription. You must cancel in both places.
Deleting the app without cancelling
Removing the Push Fitness app from your phone does nothing to stop your subscription or charges. The app is just the interface. Your subscription lives in your app store account or on Push Fitness's servers.
Ignoring the final charge
If you cancelled mid-cycle, expect one more charge on your normal billing date. This is not an error; it covers your access until the end of your paid period. If you see a charge after your stated expiry date, that is a mistake. Contact support immediately.
Not saving your cancellation confirmation
If a dispute arises later, you need proof that you cancelled. Save the confirmation email, screenshot the confirmation page and write down the date and time of your cancellation. Without evidence, Push Fitness can claim they have no record.
Cancellation checklist
Use this checklist to confirm you have completed every step and are protected.
| Step | Completed | Details to save |
|---|---|---|
| Cancelled subscription in app or website | Yes / No | Screenshot of confirmation page |
| Cancelled in app store (if applicable) | Yes / No | Screenshot of app store subscription status |
| Received cancellation email | Yes / No | Forward to your email archive |
| Noted subscription expiry date | Yes / No | Write the date in your calendar |
| Verified subscription status is no longer "Active" | Yes / No | Logged in 24 hours after cancellation |
| Waited for final charge (if any) to post | Yes / No | Date of final charge, if applicable |
Keep or cancel? a side-by-side comparison
Not sure whether cancellation is right for you? This comparison helps you weigh the benefits of Push Fitness against your current needs and budget.
| Reason to keep Push Fitness | Reason to cancel Push Fitness |
|---|---|
| You use workouts 4+ times per week | You haven't logged in for 2+ weeks |
| The meal plans match your diet | You prefer training at a gym or with a coach |
| You are tracking measurable progress | The cost no longer fits your budget |
| You are committed to the program | You switched to a cheaper alternative app |
| The app is your only fitness tool | You have reached your fitness goals and want to pause |
| Annual pricing saves you money | Technical issues prevent you from using the app |
Contacting push fitness for cancellation or support
If your cancellation attempt fails or you need direct assistance, these contact details help you reach Push Fitness support. Stopee recommends saving these for future reference.
Official push fitness websites and apps
Visit push.fitness or pushfitnessforyou.com to access your account, view help articles and find the contact form. Look for a Support, Contact Us or Help Centre link in the footer of the website.
Support channels
Push Fitness typically offers email support through their contact form. Response times are usually 24-48 hours on business days. Live chat and phone support availability vary by region.
Singapore studio locations (for in-person assistance, if needed)
Push Fitness operates PushPullGive studios in Singapore. Known studio addresses include Kreta Ayer Studio and Kampong Bahru Studio (opening soon, as of this guide's publication date). You can visit in person if you need immediate cancellation assistance, though online or email cancellation is faster and creates a written record.
Final thoughts: your next step
Cancelling Push Fitness is straightforward once you know exactly where to look and what to expect. You have the right to cancel without judgment, retain access until your paid period ends, and request refunds if you have valid grounds. Stopee exists to simplify this process and ensure you are never trapped by a subscription you do not want.
If Push Fitness refuses your cancellation, charges you after confirmation, or makes the process deliberately difficult, escalate your complaint to the Consumer Association of Singapore (CASE). You have legal protections under the Consumer Protection (Fair Trading) Act, and CASE will investigate on your behalf.
Follow the step-by-step instructions in this guide, save all confirmations and verify your subscription status within 24 hours. Stopee has helped thousands of Singapore consumers cancel fitness apps, gym memberships and online subscriptions with confidence, and we are here to support you too. Your fitness journey is yours to control, and your money is yours to protect.