Manage Science For Sport

How to cancel science for sport in singapore: your complete step-by-step guide

What science for sport offers and why you might cancel

Science For Sport is a subscription service delivering evidence-based training, nutrition and performance content for athletes and coaches worldwide. The platform provides written guides, structured courses with completion certificates, performance digest issues and direct customer support - all billed in GBP (British pounds) on the main website or SGD-equivalent charges via Apple and Google app stores.

You may want to cancel if the content no longer matches your needs, if you prefer free resources, or if you find the subscription cost no longer fits your budget. Whatever your reason, Stopee is here to walk you through the process with clarity and without judgment.

Subscription plans and pricing

Science For Sport offers two main subscription tiers. Prices are displayed in GBP on their website; when you pay in SGD via app stores or credit card, the final amount depends on the current exchange rate at billing time.

If you signed up for a free trial and want to exit before charges apply, acting within your trial window is your best move. Stopee recommends checking your email confirmation to confirm when your trial ends and your first charge will occur.

How to cancel science for sport via the website

Cancelling your web-based Science For Sport subscription takes just a few minutes via email contact with their support team.

Cancel by email (fastest method)

1. Open your email client and compose a message to contact@scienceforsport.com.
2. State your request clearly: "I would like to cancel my Science For Sport subscription."
3. Specify your cancellation preference:
   • Immediate cancellation (you lose access right away), or
   • End of billing period cancellation (you keep access until your current subscription period ends).
4. Include your full account email address and, if possible, your subscription plan (Monthly or Yearly).
5. Send the email and wait for their confirmation response - typically within 1 to 2 business days.
6. Keep a copy of your cancellation email for your records in case a dispute arises later.

Pro tip: Ending your subscription at the billing period end means you keep full access to all content until that date, then lose access automatically. This is ideal if you want to finish a course you are working through.

Cancel via the website cancellation form

Science For Sport may offer a cancellation form on their account or settings page. Check your account dashboard after logging in.

1. Log into your Science For Sport account on the website.
2. Navigate to your account settings or subscription management area (usually under your profile or dashboard).
3. Look for an option labeled "Cancel subscription," "Manage subscription" or "Billing."
4. If a cancellation form appears, complete it with your account details and preferred cancellation date.
5. Submit the form and note the confirmation reference if provided.

Warning: Not all accounts display a visible cancellation form online. If you cannot find one after checking your settings, email support is your reliable backup option.

How to cancel science for sport via mobile app stores

If you subscribed through Apple's App Store or Google Play, you must cancel through that store - not directly through Science For Sport's website. Stopee walks you through both paths here.

Cancel on iPhone or iPad (Apple app store)

1. On your iPhone or iPad, open the Settings app.
2. Tap your name at the top of the screen.
3. Select Subscriptions from the menu.
4. Find and tap Science For Sport in your active subscriptions list.
5. Tap the red Cancel subscription button at the bottom.
6. Confirm your cancellation by tapping Confirm when prompted.

Apple will give you a refund window and handle all billing matters directly. Your access continues until the end of your current billing period unless you cancel mid-cycle (Apple's refund eligibility then depends on your reason and how much content you have accessed).

Pro tip: Apple sometimes offers a "downgrade" option instead of full cancellation, allowing you to switch to a lower plan. Check if this appears in your subscription menu if you want to keep some access at reduced cost.

Cancel on android (Google play)

1. Open the Google Play Store app on your Android device.
2. Tap the menu icon (three horizontal lines) in the top left corner.
3. Select Subscriptions from the menu.
4. Tap Science For Sport in your list of active subscriptions.
5. Tap the red Cancel subscription button.
6. Follow the prompts to confirm your cancellation.

Google Play handles refunds and billing independently. Your access stops at the end of your current billing cycle on Google's schedule, regardless of when you tap cancel.

Your consumer rights and protection in singapore

Singapore's Consumer Protection (Fair Trading) Act gives you specific legal safeguards when you buy subscriptions or digital services. Stopee encourages you to understand these rights before you contact Science For Sport's support team, especially if a refund dispute arises.

Right to a cooling-off period

Under Singapore law, you have a 14-day cooling-off period from the date you sign up for a digital subscription. This means you can request a full refund within 14 days if you have not yet accessed the service or downloaded significant content. This protection applies to web subscriptions.

However, if you have already started using the service - for example, completed a course or watched video lessons - your right to cancel at this rate may be limited or lost entirely.

Right to a refund for defective service

If Science For Sport fails to deliver the service as described (for instance, courses do not load, or content is missing), you may be entitled to a refund under consumer protection law, regardless of how long you have held the subscription. Contact their support team and reference the Consumer Protection (Fair Trading) Act if they resist.

Escalation contact for disputes

If Science For Sport refuses a refund or ignores your cancellation request, you can escalate your complaint to Singapore's CASE (Consumers Association of Singapore) or the Consumers Association of Singapore's dispute resolution team. Keep all email correspondence as evidence.

What happens after you cancel science for sport

Cancelling your subscription triggers a series of events you should understand so you are not caught off guard.

Your access and timeline

The timing of your access loss depends on when you cancel relative to your billing cycle. If you request immediate cancellation, you may lose access within hours or the same business day. If you request cancellation at the end of the period, you retain full access to all courses, performance digests and certificates until that billing cycle ends (either 30 or 365 days from your last charge date).

Web-based subscriptions controlled through Science For Sport's email support generally honour your specified date. App-store cancellations (Apple and Google) follow their own clock and may not align exactly with your preferred end date.

Your account data and records

Your account email, profile and subscription history remain associated with Science For Sport's systems. You can request account deletion or data removal by emailing contact@scienceforsport.com and citing your request under data protection principles. Stopee recommends asking for a written confirmation of any deletion to protect yourself.

Course completion certificates earned before cancellation are typically yours to keep and download before access ends. Log in and save any PDFs or proof of completion to your device immediately after cancelling.

Refund eligibility and what to expect

Science For Sport maintains a clear but strict refund policy. Stopee breaks down your eligibility so you know exactly where you stand before you request money back.

General refund policy

Science For Sport does not offer refunds for digital products (such as Research Alerts or on-demand course access) once you have paid and gained access. This is their baseline position and applies to most cancellation scenarios after the initial cooling-off window.

Exceptions you may qualify for

Three refund windows exist under their current policy:

1. 30-day money-back guarantee (free trial upgrades): If you upgraded from a free trial to a paid monthly plan and want a refund within 30 days, email contact@scienceforsport.com to request it. You must not have significantly used the paid content (courses, digests, etc.).
2. 14-day cooling-off period (web subscriptions): Under the Consumer Protection (Fair Trading) Act and Science For Sport's own terms, you can request a full refund if you cancel within 14 days of purchase and have not started accessing digital content. Once you have logged in, watched lessons or downloaded materials, this window usually closes.
3. App-store refunds: If you subscribed via Apple App Store or Google Play, refund requests go through those platforms, not Science For Sport. Apple and Google have their own refund windows (typically 14 to 15 days from purchase) and will assess your eligibility based on usage.

Warning: Science For Sport does not process refunds for subscriptions cancelled after the 14-day period or 30-day guarantee window. If you cancel after these dates, you are entitled only to the remainder of your current subscription term (not a cash refund) unless a service failure has occurred.

How to request a refund

1. Email contact@scienceforsport.com with the subject line "Refund Request."
2. Include your full account email, the date you purchased the subscription, and your reason (e.g., "Within 14-day cooling-off period" or "Upgraded from free trial within 30 days").
3. If you are in Singapore and believe the 14-day cooling-off period applies, explicitly state this in your email so they do not overlook local consumer protections.
4. Allow 5 to 7 business days for a response.
5. If they decline, reply citing the Consumer Protection (Fair Trading) Act and ask for a written explanation of why they believe your claim is invalid.

Common mistakes to avoid when you cancel

Cancelling a subscription sounds straightforward, yet many consumers stumble into avoidable traps that cost them money or data. Stopee is here to help you sidestep these pitfalls.

Mistake 1: cancelling through the wrong channel

If you subscribed via your phone's app store, cancelling on the website will not work. Your app-store subscription remains active and you continue to be charged. Always cancel where you originally signed up: app stores via the app store, website subscriptions via email to Science For Sport support.

Mistake 2: not confirming the cancellation

Email requests and online forms sometimes go wrong. Always ask for a confirmation email from Science For Sport stating your cancellation is complete, the date it takes effect, and your refund status (if applicable). Without confirmation, you have no proof and no leverage if they claim they never received your request.

Mistake 3: cancelling during a trial period but missing the charge

Free trials end and billing begins automatically. If you do not cancel before the trial expires, you will be charged. Set a phone reminder 3 to 4 days before your trial ends so you have time to cancel without rushing.

Mistake 4: assuming cancellation stops all charges immediately

If you request cancellation at the end of your billing period, you will not be charged again after the current cycle ends - but you may be charged one final time on the regular billing date before the cancellation takes effect. This is not an extra charge; it is the expected final payment for your final month or year. Stopee advises choosing immediate cancellation if you want zero further charges.

Mistake 5: forgetting to download certificates before access ends

Once your subscription access expires, you may no longer be able to download course completion certificates. Log into your account and save any proof of completion to your device the day you cancel, not the day your access ends.

Before you cancel: should you stay or go

Cancellation is sometimes the right move, but Stopee recommends pausing to consider if there is an alternative first.

Reasons to stay

• You are mid-course and want to finish without losing access or repeating payments.
• You have used less than 10% of the content and the 30-day or 14-day refund window is still open.
• Your annual plan is significantly cheaper than month-to-month and you plan to use the service within the year.
• You value the human customer support and regularly have questions about training or nutrition.

Reasons to cancel

• You have not accessed the service in over a month and do not see yourself using it.
• You found equivalent or better content elsewhere at lower cost.
• Your financial situation has changed and the subscription is no longer a priority.
• The content does not match your current training phase or sport.

If cost is the only issue, consider downgrading to a monthly plan instead of cancelling entirely. This gives you the option to return to the yearly plan when your budget improves.

Cancellation checklist: your step-by-step reference

Use this checklist to ensure you have covered all bases before and after you cancel.

Contact and company details

Science For Sport's registered office is located in Torquay, United Kingdom. Historical company records show a former registration in Leeds, but that address is no longer current. For cancellation inquiries, use the official support email listed below.

How to reach science for sport

• Email (cancellations and support): contact@scienceforsport.com
• Website: scienceforsport.com
• Registered office: Torquay, United Kingdom

If science for sport does not respond

If you do not receive a cancellation confirmation within 5 to 7 business days, or if they refuse a refund you believe you are entitled to under Singapore's Consumer Protection (Fair Trading) Act, escalate your complaint to the Consumers Association of Singapore (CASE). Stopee recommends attaching copies of all emails and your proof of purchase when you file a formal complaint.

Final thoughts: taking control of your subscriptions

Cancelling a subscription should be straightforward, and now it is. You have a clear path forward whether you subscribed via Science For Sport's website or through your phone's app store. Stopee has helped thousands of consumers cancel unwanted subscriptions by providing transparent, step-by-step guidance exactly like this - so you know your rights, avoid traps, and move forward without regret. If you follow the checklist, cite your refund eligibility window, and keep your email correspondence, you will resolve this quickly and protect yourself in case a dispute arises later. Your time and money belong to you; use them on what matters most.