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Cancel Title Boxing: The Right Way
How to cancel title boxing in singapore: your complete guide to digital and membership cancellations
What is title boxing and why you might want to cancel
Title Boxing operates as both a fitness platform and an equipment retailer serving customers globally, including those in Singapore. The service splits into two distinct arms: the Title On Demand streaming app for workout videos, and in-person TITLE Boxing Club memberships at franchised locations. If you're reading this, you likely signed up for one of these services and now want out. Stopee understands that fitness subscriptions don't always fit your life, budget or goals-and cancelling should never feel trapped or complicated.
Understanding title boxing's service structure
Title Boxing's digital offering comes through the Title On Demand app, available on iOS and Android, which streams boxing-style workout classes you can do at home. The physical side includes equipment sales through their website and independent TITLE Boxing Club memberships at franchise locations. Since TITLE Boxing Club operates as a franchise network with independently owned clubs, cancellation policies vary depending on where you signed up. There is currently no publicly listed TITLE Boxing Club location in Singapore, though the brand does operate internationally. This matters because if you're attempting to cancel a membership, your local club's rules will differ from the app's cancellation process.
When cancellation makes sense
You might want to cancel if the app's workout library doesn't match your fitness level, if you're not using it regularly enough to justify the monthly cost, or if you've found a cheaper alternative. Budget changes, life disruptions, or simply losing interest are all valid reasons. Stopee encourages you to cancel whenever the service no longer serves you-there's no shame in that decision, and holding onto unused subscriptions only drains your bank account.
Your consumer rights under singapore law
Singapore's Consumer Protection (Fair Trading) Act protects you when you buy digital services like subscription apps. Here's what matters for your cancellation.
What the law guarantees you
Under Singapore law, digital services must be delivered as described. If Title On Demand fails to work, crashes repeatedly, or doesn't match the description when you signed up, you have grounds to request a refund or cancellation without penalty. The law also requires that any auto-renewing subscription must be easy to cancel-companies cannot bury the cancel button or make the process deliberately confusing.
Your right to cancel within the cooling-off period
For digital services purchased online, you typically have 14 calendar days from purchase to cancel and request a refund, provided you haven't downloaded or accessed substantial content. Once you've actively used the service, your right to a refund becomes limited, though you can still cancel going forward to stop future charges. If Title Boxing continues charging you after you've cancelled, or if they fail to honour your cancellation request, you can escalate to the Consumers Association of Singapore (CASE) for mediation.
How to cancel title boxing on iOS
Cancelling your Title On Demand subscription through the Apple App Store is straightforward if you know where to look.
Step-by-step iOS cancellation process
- Open the Apple App Store app on your iPhone or iPad.
- Tap the profile icon in the bottom right corner of the screen.
- Look for the small circular avatar image-this is your Apple Account button.
- Navigate to your Subscriptions section.
- Once in your profile, scroll down and tap "Subscriptions".
- You'll see a list of all active subscriptions linked to your Apple ID.
- Find and select Title On Demand.
- Scroll through the list until you locate "Title On Demand".
- Tap on it to open the subscription details page.
- Turn off auto-renewal immediately.
- Tap "Edit" or "Manage" (the button label varies by iOS version).
- Select "Cancel Subscription" or toggle off "Auto-Renew".
- Confirm your cancellation when prompted-this step is crucial.
- Verify the cancellation by checking your email.
- Apple will send a confirmation email to your registered Apple ID email address.
- Save this email as proof of cancellation for your records.
Pro tip: Cancel at least 24 hours before your renewal date. Apple charges right at midnight on your billing date, and once the charge goes through, you'll need to request a refund separately. Stopee recommends setting a calendar reminder three days before your renewal to give yourself a buffer.
Warning: Deleting the Title On Demand app does not cancel your subscription. You must complete the steps above within the App Store settings, or your payment method will continue to be charged monthly.
How to cancel title boxing on android
Google Play subscriptions require a slightly different approach than Apple's system, but the process is equally manageable.
Step-by-step android cancellation process
- Open the Google Play Store app on your Android device.
- Locate and tap your profile icon in the top right corner of the screen.
- This appears as a circular avatar or the first letter of your name.
- Access your Payments and Subscriptions menu.
- Tap "Payments and subscriptions".
- Then select "Subscriptions" from the options shown.
- Locate the Title Boxing subscription.
- You'll see a list of all active subscriptions on your Google account.
- Find "Title On Demand" or "Title Boxing" in this list.
- Cancel the subscription by tapping the entry.
- Tap on the Title Boxing subscription to open its details.
- Select "Cancel subscription" and follow Google's confirmation prompts.
- Google will ask you why you're cancelling-answering is optional but feedback helps.
- Confirm and document the cancellation.
- Google Play will send a confirmation email within minutes.
- Screenshot this email or save it for your records.
Pro tip: Google Play's cancellation takes effect immediately, unlike Apple's system. Your access may end right away, or it may continue until the end of your current billing cycle-check your confirmation email to see which applies to your account.
How to cancel an in-person TITLE boxing club membership
If you're a member at a physical TITLE Boxing Club location, the cancellation process depends entirely on your local club's policies and your membership agreement.
Finding your local club's cancellation terms
Since TITLE Boxing Club operates through independent franchises, each location sets its own rules. This means your club may allow online cancellation, require a phone call, or insist you cancel in person. Start by reviewing your membership agreement-this document outlines exactly how you can terminate your membership and whether there are any penalties. If you've lost the agreement, contact your club directly via phone or visit in person and ask for the cancellation process. Stopee recommends requesting everything in writing so you have proof of your cancellation request.
What to do if your local club is unresponsive
If your club ignores cancellation requests or claims they can't process cancellations, you have leverage. Under Singapore's Consumer Protection (Fair Trading) Act, refusing to let you cancel an unfair contract is illegal. Document every contact attempt (dates, names, phone numbers), and if the club continues to ignore you or refuses to cancel, lodge a complaint with the Consumers Association of Singapore (CASE). CASE can mediate disputes and push the club to honour your cancellation request.
Understanding what happens after you cancel
Cancellation doesn't always feel immediate or final-here's what actually occurs in the days following your request.
Access and service continuity
When you cancel a Title On Demand subscription through Apple or Google Play, your access typically continues until the end of your current paid billing period. This means if you cancel on day 10 of a 30-day cycle, you keep access for the remaining 20 days. You won't be charged again at renewal. For TITLE Boxing Club memberships, access ends on the date specified in your membership agreement or on the date your club confirms in writing-this varies, so always get written confirmation of your final access date.
Account data and personal information
Cancelling your subscription does not automatically delete your account or data. Your Title Boxing account, login, workout history, and saved preferences remain on their servers unless you actively request account deletion. If you want your data removed entirely, contact Title Boxing's support team directly and request permanent account deletion. For TITLE Boxing Club memberships, clubs typically retain billing records for legal and tax compliance purposes, but you can ask in writing whether your personal data will be retained and for how long.
Refund policies and how to request your money back
Refunds depend on what you purchased and when-digital subscriptions, physical products, and club memberships each have different rules.
Refunds for digital subscriptions (iOS and android)
If you signed up for Title On Demand and immediately realised it wasn't for you, you have 14 days to request a refund under Singapore consumer law, provided you haven't substantially used the service. Apple and Google Play both allow you to submit refund requests through their respective platforms. For Apple, visit the App Store support page or use the "Report a Problem" link next to your purchase. For Google Play, open your Subscriptions menu, select the Title Boxing entry, and tap "Cancel and request refund"-Google offers refunds up to 48 hours after purchase if the app is defective or doesn't match its description. Stopee notes that refund approval is never guaranteed; the platform reviews each request individually.
Pro tip: If the app crashed repeatedly, failed to load workouts, or didn't match the advertised features, mention these specific issues in your refund request. Platforms are more likely to approve refunds for technical failures than for simple change-of-mind cancellations outside the 14-day window.
Refunds for equipment purchases
Title Boxing's physical product sales (boxing gloves, punching bags, mouthguards, etc.) are returnable within 60 days from delivery, provided items are in new, resalable condition and have not been used. However, certain items are excluded from returns: mouthguards, gift cards, and custom or personalised items cannot be returned. Additionally, a US$7 restocking fee applies to most returns, and original shipping costs are non-refundable. Refunds are issued to your original payment method only-Title Boxing does not offer store credit. If your equipment arrived damaged or defective, you have stronger grounds for a full refund without the restocking fee; document the damage with photos and contact their support team immediately.
Refunds for TITLE boxing club memberships
Cancelling your gym membership does not automatically entitle you to a refund, especially if you've already received services (accessed the facility, attended classes). However, if you cancel within a reasonable period and your local club's membership agreement includes a cooling-off clause, you may be eligible for a partial refund. Review your agreement or ask your club directly. If the club refuses to refund and you believe the refusal violates Singapore's Consumer Protection Act, escalate to CASE for mediation.
Common mistakes people make when cancelling title boxing
Many people rush the cancellation process and inadvertently leave their subscriptions active or fail to document their requests. Here's how to avoid the traps.
Mistake 1: deleting the app instead of cancelling the subscription
This is the most common error. Removing the Title On Demand app from your phone does nothing to stop your monthly charge. Your subscription remains active in the App Store or Google Play system, and your payment method will be billed on your renewal date. Always cancel through the official subscription settings-deleting the app is just cleanup after you've already cancelled.
Mistake 2: not cancelling before the billing date
Apple charges at midnight on your renewal date. If you wait until the morning of renewal, the charge has likely already processed, and you'll need to request a separate refund. Stopee recommends cancelling at least 48 hours before your renewal date to ensure the cancellation is processed and confirmed before any charge attempts.
Mistake 3: assuming your club membership is automatically cancelled
For TITLE Boxing Club locations, simply stopping attendance does not cancel your membership. Gyms continue charging members who don't formally request cancellation, even if they haven't visited in months. Always contact your club explicitly, either by phone or in person, and request written confirmation of your cancellation date. Email confirmation counts-ask them to confirm via email if you call.
Mistake 4: not saving proof of cancellation
If Title Boxing continues charging you after cancellation, you'll need evidence that you requested it. Save every confirmation email, screenshot every cancellation page, and document every phone call (date, time, person spoken to). Stopee has seen countless cases where consumers had to dispute charges with their bank simply because they couldn't prove they'd cancelled-don't let this happen to you.
Your cancellation checklist for title boxing
Use this checklist to ensure you've completed every necessary step and protected yourself.
| Task | Status |
|---|---|
| Review your membership agreement or subscription terms | ✓ Complete / ☐ Not done |
| Note your current billing date and renewal amount | ✓ Complete / ☐ Not done |
| Cancel through the correct platform (App Store, Google Play, or club) | ✓ Complete / ☐ Not done |
| Take a screenshot or save the cancellation confirmation | ✓ Complete / ☐ Not done |
| Save the confirmation email from Apple, Google Play, or your club | ✓ Complete / ☐ Not done |
| Verify no charge appears after your expected cancellation date | ✓ Complete / ☐ Not done |
When to escalate: your rights and next steps
If Title Boxing refuses to honour your cancellation or continues charging you after you've cancelled, you're not powerless. Singapore law protects you.
Filing a complaint with the consumers association of singapore
CASE (Consumers Association of Singapore) mediates disputes between consumers and businesses at no cost to you. If Title Boxing ignores your cancellation request, continues charging you, or refuses to refund you, you can lodge a complaint with CASE. You'll need documentation: your cancellation request, confirmation emails (or lack thereof), screenshots of your account showing continued charges, and records of any contact attempts. CASE will contact Title Boxing on your behalf and attempt to resolve the dispute. If Title Boxing refuses to cooperate, CASE can escalate the matter further. Visit their website (case.org.sg) or call their hotline to file a complaint.
Disputing the charge with your bank or card provider
If Title Boxing continues charging you after cancellation and won't refund the charges, your bank can help. Contact your credit card issuer or bank and initiate a chargeback dispute. Provide copies of your cancellation confirmation and evidence of the unwanted charges. Your bank will investigate and, if your claim is valid, reverse the charges and potentially flag Title Boxing's account for fraudulent activity. This is your financial safety net-use it if all other avenues fail.
Taking control: your cancellation summary
Cancelling Title Boxing comes down to three paths: cancel your app subscription through Apple or Google Play, request a refund if you've used the service minimally within 14 days, or formally request that your local TITLE Boxing Club cancel your membership in writing. At Stopee, we believe you deserve clarity, control, and respect throughout this process. Whether you're cancelling because the workouts weren't right for you, your budget has tightened, or you've found a better option, your decision is valid. Document every step, cancel well before your renewal date, and don't hesitate to escalate to CASE or your bank if the company refuses to cooperate. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover erroneous charges-you now have the knowledge and the legal backing to do the same. Your wallet will thank you, and so will your peace of mind.