Manage Geoguessr

How to cancel geoguessr: your step-by-step guide to stop billing today

What is geoguessr and why you might want to cancel

Geoguessr is a popular online geography game that places you in random Street View locations and challenges you to pinpoint where you are on a map. You can play for free with limits, or upgrade to a paid subscription that unlocks unlimited rounds, multiplayer challenges, and premium tools to sharpen your geography skills.

If you've decided the subscription no longer fits your lifestyle or budget, cancelling is straightforward-but you need to know where to cancel and what to expect after. At Stopee, we help thousands of users navigate subscription cancellations without confusion or surprise charges, and this guide walks you through every option for Geoguessr.

Free and paid plans explained

Geoguessr offers a free tier with daily play limits and basic features. The paid plans-typically called Pro Basic and Pro Unlimited-remove play caps, add multiplayer modes, and unlock challenge creation tools. Monthly, quarterly, and annual billing cycles are available depending on your region and chosen plan.

Most players cancel because they lose interest, find themselves with less free time, or simply want to save money. Whatever your reason, Stopee makes it easy to understand your options and execute your cancellation without getting trapped in dark patterns or automatic renewals.

Your right to cancel in singapore

Under Singapore's Consumer Protection (Fair Trading) Act, you have the right to cancel a paid subscription service within a reasonable timeframe if the service does not meet agreed standards or if billing practices are unclear. Geoguessr's refund policy respects these protections: monthly subscriptions offer a 14-day refund window, and annual plans allow 30 days from purchase.

If Geoguessr refuses to honour a valid refund or continues billing after you cancel, you can escalate to the Consumer Association of Singapore (CASE) for mediation. Knowing your rights empowers you to cancel confidently and recover money if something goes wrong.

Cancellation methods by platform

Geoguessr operates on multiple platforms, and your cancellation method depends on where you subscribed.

Cancel via the geoguessr website

If you pay directly through Geoguessr's website, you cancel from your account dashboard. This is the most straightforward method and gives you instant access to your refund eligibility.

1. Visit the Geoguessr website and log into your account.
   • Use the email address and password you registered with.
2. Navigate to your profile or account settings-usually found in the top-right corner or under a menu icon.
   • Look for labels like "Profile," "Settings," or "Account."
3. Select "Your subscription" or "Subscription management."
   • This section shows your current plan, renewal date, and billing amount.
4. Click "Cancel subscription" or "End membership."
   • You may be asked to confirm your reason for cancelling-this feedback helps Geoguessr improve, but it does not affect your cancellation.
5. Confirm cancellation by clicking the final confirmation button.
   • Geoguessr will send you a cancellation confirmation email. Pro tip: save this email as proof in case you need to dispute a charge later.
6. Verify your access continues until the end of the current billing period.
   • You retain full access to all features you paid for; your membership does not expire immediately.

Cancel via apple app store (iOS)

If you subscribed through your iPhone or iPad, Apple manages your billing directly. You must cancel through Apple's settings, not the Geoguessr app itself.

1. Open the Settings app on your iPhone or iPad.
   • Tap your name at the top of the screen.
2. Select "Subscriptions."
   • This shows all active subscriptions linked to your Apple ID.
3. Find and tap "Geoguessr" in the list.
   • If Geoguessr does not appear, check that you are logged into the correct Apple ID.
4. Tap "Cancel Subscription" or "Edit Subscription."
   • Confirm your choice when prompted.
5. Check your email for Apple's cancellation confirmation.
   • Warning: deleting the Geoguessr app does not cancel your subscription. You must use this method, or the app will continue billing you.

Cancel via google play store (Android)

Android users who subscribed through Google Play follow a similar process. Google, not Geoguessr, controls your billing, so cancellation happens in your Google Play settings.

1. Open the Google Play app on your Android device.
   • Tap the profile icon in the top-right corner.
2. Select "Payments and subscriptions."
   • You may need to tap "Manage subscriptions" next.
3. Tap "Subscriptions."
   • All active subscriptions appear here.
4. Find "Geoguessr" and tap it.
   • Review your subscription details and renewal date.
5. Tap "Cancel subscription."
   • Google asks for a cancellation reason. Your answer is optional and does not delay the cancellation.
6. Confirm cancellation in the popup window.
   • Warning: uninstalling the Geoguessr app does not cancel the subscription. Cancellation must happen in Google Play settings.

Cancel a steam subscription

The Geoguessr Steam edition does not include an in-game or in-account cancellation option. If you purchased a subscription through Steam, you must contact Geoguessr support directly.

1. Gather your proof of purchase from Steam.
   • Check your Steam account history or the email confirmation from your purchase.
2. Visit Geoguessr's support page or contact form at their official website.
   • Look for "Contact Us" or "Help and Support" links.
3. Email the support team with your proof of purchase and a clear request to cancel your Steam subscription.
   • Include your Steam username and the date you purchased.
4. Wait for Geoguessr's response, typically within 2-5 business days.
   • They will either confirm cancellation or advise you on next steps if a refund applies.

What happens after you cancel

Understanding what changes after cancellation helps you avoid confusion and unwanted charges.

Your access and account status

When you cancel, your access continues until the end of your current billing period. If your renewal date is 15 days away, you retain all premium features for those 15 days. After the period ends, your account downgrade to the free tier automatically-you do not lose your account or game history.

Your profile, scores, and past games remain saved. You can still log in and play Geoguessr free games anytime. Only the paid features-unlimited rounds, premium challenges, and advanced tools-become unavailable once the billing period closes.

Billing and renewals

Cancellation stops all future charges. If your subscription was set to renew on the 20th of next month, that renewal will not happen. Your payment method will not be charged again for Geoguessr unless you manually resubscribe.

Pro tip: check your calendar for your renewal date before cancelling. If you cancel too early, you might miss using features you already paid for.

Refund eligibility after cancellation

Stopee helps you understand your refund rights. Monthly subscriptions purchased directly from the Geoguessr website qualify for a refund within 14 days of the initial payment. Yearly and quarterly plans allow 30 days from purchase or last renewal. These windows apply only to new subscriptions and renewals, not retroactively to months already used.

If you cancel outside the refund window, no refund applies, but your access continues until the end of the paid period. App Store (Apple) and Google Play subscriptions follow their platform's refund policies, which typically allow refunds within 15-30 days depending on your region and the platform's terms.

Geoguessr pricing and plans

Pricing varies by region and currency. The table below shows typical plan structures available in Singapore.

Visit your Geoguessr account or the official website to see exact Singapore Dollar (SGD) pricing for your region, as rates change and promotions apply seasonally. Stopee recommends annual plans only if you know you'll play consistently; monthly subscriptions offer flexibility and lower commitment if you're unsure.

Refund policy and your recovery options

Geoguessr's refund terms differ based on your purchase method and timing. Stopee breaks down your rights so you can recover money if you qualify.

Website refunds (monthly, quarterly, annual)

Monthly purchases: you have 14 days from the purchase date to request a refund via email to Geoguessr support. The refund covers your first monthly fee only; subsequent months outside the refund window are not reimbursable.

Quarterly and annual purchases: the 30-day refund window applies from the purchase date or last renewal date. Request your refund by email with your account details and proof of purchase. Geoguessr typically processes refunds within 7-10 business days to your original payment method.

App store refunds (Apple and google)

Apple App Store and Google Play subscriptions are refunded by those platforms, not by Geoguessr. Contact Apple or Google directly through your account settings or their customer support pages. Both platforms allow refunds within 15-30 days depending on the circumstances and your region. Geoguessr cannot reverse charges made through these platforms; the app store handles all billing disputes.

Steam refunds

Steam edition cancellations and refunds require direct contact with Geoguessr support. Email them with proof of purchase, and they evaluate refund requests on a case-by-case basis. Steam's standard refund policy (within 14 days of purchase, under 2 hours of playtime) may also apply if you contact Steam directly instead of Geoguessr.

Your consumer rights in singapore

Singapore's Consumer Protection (Fair Trading) Act protects you when you subscribe to digital services. Stopee ensures you understand these protections so you can assert your rights if needed.

What the law covers

The Act requires businesses to be transparent about pricing, billing terms, and cancellation policies. If Geoguessr's terms are unclear or if they fail to honour a cancellation request, you have grounds for a complaint. The law also protects you from automatic renewals that are not clearly disclosed upfront.

Your escalation path if geoguessr refuses

If Geoguessr ignores your cancellation request or refuses a valid refund, contact the Consumer Association of Singapore (CASE) for free mediation. CASE investigates complaints and can pressure Geoguessr to comply with local consumer law. File your complaint at www.case.org.sg with proof of your cancellation request and evidence of unauthorised charges. CASE typically resolves cases within 2-3 months.

For disputes above SGD 10,000, you may pursue the Small Claims Tribunal. Stopee recommends keeping all emails, cancellation confirmations, and bank statements as evidence.

Common mistakes to avoid when cancelling

Cancelling a subscription should be simple, but a few missteps can leave you stuck with charges or no refund. We've seen thousands of cancellations at Stopee, and these are the traps most people fall into.

Deleting the app without cancelling your subscription

This is the single most common mistake. Removing the Geoguessr app from your phone does nothing to your subscription. Apple and Google continue billing your account every month because the subscription exists in their payment system, not in the app. You must cancel through the app store settings, not the app itself.

Cancelling after the refund window closes

If you cancel more than 14 days after purchase (or 30 days for annual plans), no refund applies. You lose the money, though you retain access until your billing period ends. Pro tip: mark your renewal date in your calendar and cancel a few days before if you want to avoid being charged again.

Forgetting to cancel on all platforms

Some users have Geoguessr subscriptions on both their phone (via Apple or Google) and the website simultaneously. Cancelling one does not cancel the other. Check all platforms where you may have subscribed, or you'll continue paying multiple memberships.

Not saving your cancellation confirmation

After you cancel, screenshot or forward the confirmation email to yourself. If Geoguessr bills you again, this proof is your strongest evidence when disputing the charge with your bank or pursuing a refund through CASE.

Checklist: before and after cancellation

Use this checklist to ensure you've completed every step and protected yourself from surprise charges.

Contact information for geoguessr support and cancellations

If you need to contact Geoguessr directly-for example, to cancel a Steam subscription or request a refund-use their official contact channels.

Email support

Geoguessr support responds to emails sent to their official support address. Check the Geoguessr website for the current support email or use their in-app help form if available. Include your account email, username, and a clear description of your request. Expect a response within 2-5 business days.

Postal addresses

For formal cancellation notices or official disputes, you may send postal mail to Geoguessr's Stockholm headquarters:

Geoguessr AB
Stockholm, Sweden

A secondary address in Tampa, Florida, is referenced in some third-party sources but is not confirmed as an official Geoguessr office. When in doubt, contact support via email first to request the correct postal address for your cancellation type.

Why stopee makes cancellation simple

Stopee has helped thousands of consumers cancel subscriptions without stress or confusion. Whether you're dealing with Geoguessr, Netflix, gym memberships, or any other recurring charge, Stopee walks you through every cancellation method, explains your rights, and alerts you to traps you might miss.

Our guides are written by cancellation specialists who understand the dark patterns companies use and the consumer protections that protect you. When you visit Stopee, you gain confidence and clarity before you cancel-no surprises, no hidden fees, no regret.

Start your cancellation journey today at Stopee.com and join the thousands of users who have successfully stopped unwanted charges and recovered refunds.