Manage Country Living

How to cancel country living magazine in singapore and reclaim your subscription

Understanding country living and why you might cancel

Country Living is a subscription magazine centred on rural lifestyle, home design, gardening and seasonal recipes. You can subscribe to print issues, or choose the digital "All Access" option which combines online content with app access across devices. The subscription sits across multiple platforms-the Country Living shop, their All Access web portal, and mobile app stores-which means cancellation steps vary depending on where you bought your subscription.

Whether you have changed your reading habits, prefer digital-only content, or simply want to manage your spending, Stopee understands that cancelling a subscription should be straightforward. This guide walks you through every cancellation method available in Singapore, so you stay in control of your money and your choices.

When cancellation makes sense

You might cancel Country Living if you are no longer reading the magazine regularly, if the digital All Access content does not meet your expectations, or if you want to redirect your SGD budget toward other priorities. The good news is that you retain access to your paid period after cancellation-you are not cut off immediately.

Subscription options and where they live

Country Living offers three primary subscription channels: the official Country Living shop (web-based), the All Access membership portal (digital), and mobile app stores (iOS and Android). Each channel has its own cancellation process, refund policy, and timeline. Stopee emphasises that knowing which platform you subscribed through is your first critical step toward a smooth cancellation.

Your consumer rights when cancelling in singapore

What the consumer protection act means for your subscription

Singapore's Consumer Protection (Fair Trading) Act protects you when you purchase subscriptions. Under this law, you have the right to receive accurate information about what you are buying, fair cancellation terms, and honest refund policies. If Country Living breaches these obligations-for example, by making cancellation deliberately difficult or hiding charges-you can escalate your complaint to the Consumers Association of Singapore (CASE) for mediation.

Stopee recommends keeping all confirmation emails, payment receipts, and cancellation confirmations. These documents are your proof of compliance and your leverage if a dispute arises.

Your right to a refund for unused issues

For print subscriptions, you are entitled to a refund for any remaining issues that have not yet been mailed at the time of cancellation. Digital All Access subscriptions are typically marked non-refundable, but you retain access until your paid term ends. If Country Living refuses a refund you believe you deserve, CASE can investigate on your behalf.

How to cancel country living step by step

Cancel your iOS (Apple app store) subscription

If you subscribed through your iPhone or iPad, follow these steps to disable auto-renewal and stop future charges.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen to open your Apple ID menu.
3. Select Subscriptions.
4. Find and tap Country Living in your active subscriptions list.
5. Tap Cancel Subscription and confirm your choice.
6. Note the cancellation date-you retain access until the end of your current billing cycle.

Pro tip: Do this at least 24 hours before your next billing date to avoid an unwanted charge. Apple processes cancellations immediately, but the charge may take a day to reverse if you miss the window.

Warning: Cancelling auto-renewal does not refund your current active subscription period. You must cancel before your billing date passes to prevent the next charge.

Cancel your android (Google play) subscription

Android users subscribed through Google Play can cancel in minutes using the Google Play Store app on their device.

1. Open the Google Play Store app and tap your profile icon in the top right corner.
2. Select Payments and subscriptions.
3. Tap Subscriptions.
4. Find Country Living and tap on it.
5. Select Cancel subscription.
6. Follow the on-screen prompts to confirm your cancellation request.

Google Play will send you a confirmation email within minutes. Your access continues until the end of your current billing period, and no further charges will apply.

Cancel your all access digital subscription via web

If you subscribed to Country Living All Access through the official Country Living shop or website, you must contact their customer service team directly to cancel.

1. Visit the Country Living All Access membership page at shop.countryliving.com/country-living-all-access-membership-2.html.
2. Locate the customer support contact details on that page (typically an email address or support form).
3. Send a clear cancellation request: "I wish to cancel my Country Living All Access subscription effective immediately."
4. Include your full name, account email address, and subscription reference number (found on your receipt).
5. Request a confirmation email once your cancellation is processed.
6. Keep the confirmation email as proof-this is your cancellation record.

Pro tip: Web-based subscriptions can take 5-7 working days to process. Email your cancellation request early in the week to avoid weekend delays. Stopee advises sending your request via registered email or saving a copy for your records.

Cancel your print magazine subscription

Print subscriptions require a different approach. You have two options: cancel online if the Country Living website allows account management, or use postal mail for a formal cancellation record.

Option one: cancel online

1. Log into your Country Living account on their official website.
2. Navigate to Subscription Management or My Account.
3. Locate your active subscription and select Cancel.
4. Note any remaining issues due for delivery.
5. Screenshot the cancellation confirmation page.

Option two: cancel by registered mail

1. Write a brief cancellation letter including: your full name, subscription account number, current address, and the words "I wish to cancel my Country Living print subscription effective immediately."
2. Attach a copy of your most recent invoice or subscription confirmation email.
3. Address your letter to Country Living Subscription Services, Suite 170 (or Suite 270 if you have been directed to that address by customer service).
4. Send via registered post so you receive a proof of delivery receipt.
5. Keep the receipt and your letter copy as cancellation evidence.

Warning: Standard post may take 10-14 days to arrive and process. If you need immediate cancellation, use registered mail and keep the tracking number. Stopee recommends using this method if you want indisputable proof of cancellation for dispute resolution.

What happens after you cancel country living

Your access after cancellation

Cancelling Country Living does not cut you off immediately. You retain full access to your subscription until the end of your current paid billing period. For print subscribers, you receive all issues already scheduled for delivery through the end of your term. For digital All Access users, the app and online portal remain accessible until your subscription expires.

This grace period means you have time to download content, read archived issues, or organise your files before access closes. Take advantage of this window.

Auto-renewal and future billing

Once you cancel, auto-renewal stops and you will not be charged for the next billing cycle. However, if you cancelled mid-cycle, your current paid period is not affected. Mobile app store subscriptions (Apple and Google) are managed by their respective platforms, so refunds for those purchases must be requested through Apple Support or Google Play support-not through Country Living directly.

Pro tip: Set a calendar reminder for your final access date. This helps you avoid the frustration of losing access unexpectedly.

Data, account history and cancellation records

Country Living retains your account details and payment history for customer service purposes and as proof of your subscription and cancellation. This data retention is standard practice and supports you if a billing dispute arises later. Do not delete your confirmation emails-Stopee advises storing them in a dedicated folder for at least one year after cancellation.

Refund policy for country living subscriptions

Refunds for iOS (Apple app store) purchases

Country Living does not issue refunds for App Store purchases directly. Instead, Apple handles all refund requests under the App Store refund policy. If you want a refund for an iOS subscription, you must contact Apple Support through your Apple ID purchase history, not Country Living customer service.

1. Open Settings on your iPhone or iPad.
2. Tap your name and select Subscriptions.
3. Find Country Living and tap on it.
4. Tap Report an Issue and describe your reason for requesting a refund (for example, "Charged after cancellation" or "Did not use the service").
5. Apple reviews your request and responds within 24-48 hours.

Apple typically grants refunds for accidental charges or if you cancelled but were billed anyway. Refunds appear in your Apple ID account balance within 5-7 working days.

Refunds for all access web subscriptions

All Access payments are non-refundable once processed. However, if you believe an exception applies-for example, you were charged twice, or you cancelled but were still billed-contact Country Living customer service via the official shop page. Stopee recommends being specific about the error and providing screenshots of duplicate charges or cancellation confirmations.

If Country Living refuses your refund request and you believe you have a valid claim, escalate to CASE for mediation. CASE can investigate whether Country Living breached consumer protection law.

Refunds for print magazine subscriptions

Print subscriptions entitle you to a refund for any remaining issues not yet mailed at the time of cancellation. For example, if you had 8 issues remaining and you cancelled, you receive a pro-rata refund covering those 8 undelivered issues. Country Living typically processes refunds within 14-21 working days and credits your original payment method.

Common cancellation mistakes and how to avoid them

You might feel frustrated if cancellation goes wrong, but most mistakes are preventable

We have seen countless subscribers stumble at the final hurdle because they skipped a crucial step or misunderstood a policy. The good news is that awareness prevents these errors. Stopee helps you sidestep every common pitfall.

Mistake one: thinking you cancelled when you only turned off auto-renewal

On mobile app stores, disabling auto-renewal stops future charges but does not cancel your current subscription. You retain access until the end of your billing cycle, but the platform may still show your subscription as "active." This is normal and not a cause for concern-just remember that your current period is not refunded.

Mistake two: missing the 24-hour window before your next billing date

Apple and Google both require cancellations to be submitted at least 24 hours before your next charge date. If you miss this window, you are charged for the next period. The good news: you can still cancel immediately after being charged and request a refund through the platform's support team within 48 hours of the charge.

Mistake three: not keeping cancellation proof

Screenshots of your cancelled subscription status, confirmation emails, and registered mail receipts are your evidence. Without them, Country Living has no obligation to honour your cancellation if a dispute arises. Stopee strongly advises screenshotting every confirmation and saving it with a date label.

Mistake four: cancelling a web subscription but forgetting to turn off auto-renewal in your payment method

If you subscribed through a third-party platform (for example, via an online aggregator), you may need to cancel in two places: the subscription service and your payment card settings. Check your credit card or PayPal statement to confirm no further charges post-cancellation.

Checklist before and after cancellation

Before you cancel

• Confirm which platform you subscribed through (App Store, Google Play, official website, or print).
• Locate your subscription account number or reference code (check your confirmation email or receipt).
• Note your current billing date and the date you need to cancel by to avoid the next charge.
• Screenshot your active subscription status as evidence.
• Check if you have any outstanding refund-eligible issues or unused months.

After you cancel

• Save your cancellation confirmation email or screenshot immediately.
• If cancelling by mail, file your registered post receipt and letter copy.
• Set a reminder for your final access date so you are not surprised when the app closes.
• Monitor your payment card for any unexpected charges in the 7 days following cancellation.
• If a charge appears, contact your bank and Country Living customer service within 48 hours.
• Report any billing errors to CASE if Country Living refuses to correct them.

Comparing country living to alternative magazines

Why readers choose to stay or switch

If you are considering cancelling Country Living, you might want to explore comparable lifestyle and home design publications available in Singapore. The choice depends on your interests, budget, and preferred format (print or digital).

How to escalate if country living refuses your cancellation or refund

Your rights when the company does not cooperate

If Country Living ignores your cancellation request, continues charging you after cancellation, or refuses a legitimate refund, you have formal avenues to resolve the dispute. Singapore law and consumer protection bodies exist specifically to handle these situations.

Step one: document everything and contact country living in writing

Send a formal cancellation request or refund demand via email to Country Living customer service. Include: your account number, dates of all charges, a description of what went wrong, and a copy of your cancellation request. Request a response within 7 working days. Keep this email and any response as evidence.

Step two: contact your payment provider

If Country Living continues billing after cancellation, contact your bank, credit card company, or PayPal immediately. Request a chargeback for unauthorised charges. Most payment providers reverse fraudulent or disputed charges within 10-15 working days while they investigate.

Step three: escalate to the consumers association of singapore (CASE)

If Country Living refuses to cooperate and you have documentation of the dispute, lodge a formal complaint with CASE. Stopee recommends visiting case.org.sg or calling their hotline. CASE mediates disputes between consumers and businesses and can pressure Country Living to resolve the issue fairly. Include all evidence: screenshots, emails, receipts, and cancellation confirmations.

Cancellation address and contact information

Mail your cancellation to this address

If you are cancelling a print subscription by registered mail, send your letter to:

Country Living Subscription Services
Suite 170
(Alternative: Suite 270 if previously advised)
Singapore

Include your full name, subscription account number, current address, and a clear statement: "I wish to cancel my Country Living subscription effective immediately." Attach a copy of your most recent invoice for reference. Use registered post and keep your tracking receipt.

Digital cancellation support

For All Access and web-based subscriptions, visit the Country Living All Access membership page at shop.countryliving.com/country-living-all-access-membership-2.html for the most current email or online support form. Response times vary from 2-7 working days.

Mobile app support

For iOS cancellations, contact Apple Support through appleid.apple.com or the Settings app. For Android cancellations, visit play.google.com/support or contact Google Play support directly. Both platforms offer 24/7 support.

Your path to cancellation starts now

Cancelling Country Living is straightforward when you know which platform you subscribed through and what steps to follow. You retain access until the end of your paid period, you protect yourself with documentation, and you have clear escalation paths if anything goes wrong. Remember: your subscription is your choice, and so is your cancellation.

Stopee has helped thousands of consumers cancel subscriptions with clarity and confidence. Whether you are cancelling because your interests have changed, you want to cut costs, or you are simply exploring alternatives, you now have everything you need to take control. Use this guide, keep your receipts, and do not hesitate to contact CASE if Country Living refuses to honour your request. Your money, your choice, your power. Stopee is here to back you every step of the way.