Manage The Week

How to cancel the week magazine subscription in singapore

What is the week magazine

The Week is a weekly news magazine published by Malayala Manorama Co. Pvt. Ltd. that delivers global news and current events as concise summaries and expert commentary.

Why readers choose the week

The magazine appeals to busy professionals and informed readers who want balanced perspectives on politics, culture, business and world affairs without the time commitment of traditional news sources. You get curated intelligence delivered weekly across multiple formats - print, web and digital app.

Available formats and platforms

You can access The Week through three main channels: print editions delivered to your home or office, web-based subscriptions accessed via browser, and digital app purchases through the Apple App Store or Google Play Store. Each platform has its own subscription management system, which matters when you decide to cancel.

Should you cancel the week

This section helps you decide whether cancellation aligns with your reading habits and budget.

Reasons to keep your subscription

The Week offers exceptional value if you consume news regularly, prefer curated summaries over headline-chasing, or value the magazine's editorial depth across culture and business. The 12-month plan costs less per week than a single coffee, and the digital app syncs across devices seamlessly.

When cancellation makes sense

You should cancel if you no longer read the magazine, prefer different news sources, face budget constraints, or find the content misaligned with your interests. Cancelling stops future charges immediately - you won't lose access to your current paid period, so there's no rush to decide.

The week subscription pricing in singapore

Pricing varies by subscription length and platform; below is The Week's current pricing on the Singapore App Store and web platform.

Subscription plans and costs

All subscription plans auto-renew unless you actively cancel them. Stopping auto-renewal before your current period ends prevents your next charge.

How to cancel the week on different platforms

Your cancellation method depends on where you purchased your subscription - the App Store, Google Play, or The Week's web platform.

Cancel the week on iPhone and iPad (App store)

If you subscribed through Apple's App Store, you manage cancellation in your iPhone or iPad settings, not within The Week app itself. Follow these steps:

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen.
3. Select Subscriptions.
4. Locate and tap The Week.
5. Tap Cancel Subscription or turn off Auto-Renew.
6. Confirm the cancellation when prompted.

Pro tip: Cancel at least 24 hours before your renewal date to ensure the charge doesn't process. Apple won't refund the current billing period, but you keep access to The Week until that period expires.

Warning: Do not delete The Week app - deleting it doesn't cancel your subscription, and charges will continue.

Cancel the week on android (Google play store)

Google Play subscriptions are managed through the Play Store app or website. Here's how to cancel:

1. Open the Google Play Store app on your Android phone or tablet.
2. Tap the menu icon (three horizontal lines) in the top left corner.
3. Select Subscriptions from the menu.
4. Find and tap The Week.
5. Tap Cancel Subscription.
6. Follow the prompts to confirm cancellation.

Alternatively, you can cancel via the web at play.google.com by logging into your Google account, navigating to Subscriptions, and following the same process. Pro tip: Google processes cancellations immediately, but your access continues through the end of your paid period.

Warning: Google's refund window is typically 48 hours from purchase - well before The Week's auto-renewal. If you cancel after this window, you won't receive a refund for the active period.

Cancel the week web and print subscriptions

If you subscribed directly via The Week's website or purchased a print subscription, you'll need to contact The Week's customer service team directly. Web and print cancellations don't have automated self-service options like the app stores.

1. Visit The Week's subscription management page or log into your account on their website.
2. Look for an Account Settings or Manage Subscriptions section.
3. If no self-service cancellation option exists, locate their customer service contact details.
4. Email or call The Week's subscription team with your full name, email address, and subscription details.
5. Request immediate cancellation of your subscription and ask for confirmation via email.
6. Keep that confirmation email as proof of cancellation.

Pro tip: When you contact The Week's customer service, ask specifically whether you're entitled to a refund for unmailed print issues if you cancel within 30 days of subscribing. This is their stated policy for print subscriptions.

What happens after you cancel the week

Understanding what changes after cancellation prevents confusion and helps you plan your next news source.

Your access during and after the billing period

Cancellation stops future auto-renewal - it doesn't end your access immediately. You retain full access to The Week's app or web content through the end of your current billing period. For example, if you cancel on the 15th of a month but your subscription renews on the 30th, you read through the 30th at no additional cost.

Once your current period ends, your access terminates. You won't be charged again, and you can't log in unless you subscribe anew.

Data retention and account closure

The Week and Malayala Manorama Co. Pvt. Ltd. retain your account data, billing history, and reading preferences as described in their privacy policy and subscription terms. Your cancellation doesn't automatically delete your account - you'll need to request account deletion separately if you want your data removed.

Will you get a refund from the week

Refund eligibility depends on your subscription type and how recently you subscribed. Here's what Stopee's consumer advocacy research shows.

App store and google play refund rules

Digital subscriptions purchased through Apple's App Store or Google Play Store follow each platform's refund policy, not The Week's independent policy. Apple typically allows refunds within 14 days of purchase if you request them directly through the App Store. Google Play offers a 48-hour window for automatic refunds on some subscription types.

If you cancel outside these windows, neither platform refunds the current billing period. Cancellation only prevents future charges. Pro tip: If you subscribed fewer than 14 days ago on the App Store, contact Apple Support directly and request a refund before cancelling - your success rate is significantly higher.

The week web and print subscription refunds

The Week's stated policy allows full refunds for print subscriptions cancelled within 30 days if no issues have been mailed. If magazines have already shipped, you forfeit the refund. There is no evidence of a 14-day statutory cooling-off period that Stopee can verify from The Week's published terms.

For web subscriptions, refund eligibility is less clear. Contact The Week's customer service directly and cite your cancellation date and subscription start date - they may offer a courtesy refund if you cancelled very early.

Your consumer rights in singapore

Singapore's consumer protection framework gives you specific rights when purchasing subscriptions like The Week.

Consumer protection (Fair trading) act protection

Under Singapore's Consumer Protection (Fair Trading) Act, you have the right to accurate information about subscription terms, automatic renewal conditions, and cancellation procedures. The Week must clearly disclose auto-renewal policies before charging you. If The Week misrepresented its cancellation process or hid auto-renewal terms, you may have grounds to dispute charges or request a refund.

Additionally, the Act requires that any subscription service allow you to cancel using a method as easy as the one used to subscribe. If you subscribed one click through the app, The Week must allow cancellation through a similarly simple method - not a phone call or lengthy form.

When to escalate to the consumers association of singapore

If The Week refuses to cancel your subscription, denies a legitimate refund, or charges you after cancellation, contact the Consumers Association of Singapore (CASE). Stopee recommends documenting every interaction: save screenshots of app settings showing cancellation attempts, keep email confirmations, and record dates and times of customer service calls. CASE can mediate disputes and push back against unfair practices.

Common mistakes when cancelling the week

Many readers cancel The Week incorrectly and continue being charged. Here's how to avoid these costly errors.

Mistake 1: deleting the app instead of cancelling the subscription

Uninstalling The Week from your phone does nothing to stop charges. The subscription exists in Apple's or Google's systems, not just on your device. Deleting the app leaves your subscription active and auto-renewing silently - you'll discover the charge weeks or months later on your bank statement.

Pro tip: Cancel your subscription first through Settings or your account, then delete the app if you wish.

Mistake 2: cancelling within hours of renewal

If your renewal date is tomorrow and you cancel today, the charge may still process because payment systems batch-process renewals hours before the calendar date changes. Cancel at least 24 to 48 hours before your renewal date to guarantee the charge stops. Stopee advises setting a phone reminder 3 days before renewal.

Mistake 3: assuming cancellation is immediate

Cancellation prevents future charges but does not end your current access. If you cancel on the 15th of Month A but renew on the 30th, you keep access through the 30th. Some readers cancel, don't see a charge the next day, assume they're refunded, then get surprised when they can't access content after their current period expires.

Mistake 4: not following up on web or print subscriptions

Web and print subscriptions require manual cancellation via customer service - there's no automated system. Many readers submit a cancellation request but never confirm it was processed. One week later, they receive an invoice. Always request written confirmation of cancellation via email.

How to confirm your cancellation

After cancelling, verify the action succeeded so you're not charged unexpectedly.

Verification checklist for app subscriptions

• Check your Apple ID or Google Play settings 5 minutes after cancellation - The Week should no longer appear in your active subscriptions list. If it's still there, repeat the cancellation steps or contact Apple/Google Support.
• Monitor your bank account or credit card statement. Your next renewal date should pass without a charge. If a charge appears, contact your card issuer immediately and dispute it as an unauthorized subscription renewal.
• Take a screenshot of your Settings screen showing that The Week subscription is cancelled. Save this for your records and as proof if you need to dispute a charge later.

Verification checklist for web and print subscriptions

• Request written confirmation of cancellation from The Week's customer service. If they refuse or ignore your request, escalate to CASE and reference Singapore's Consumer Protection Act requirement for cancellation confirmation.
• Log into your account on The Week's website and check that the subscription status shows Cancelled or Inactive.
• Set a calendar reminder for one day after your expected final delivery date. If a magazine arrives or a charge processes unexpectedly, contact customer service with your cancellation confirmation email as proof.

Comparison: keeping versus cancelling the week

This table helps you weigh the true cost and value of keeping or cancelling your subscription.

Contact details for the week subscription support

If you need to cancel web or print subscriptions, contact The Week's subscription team directly. This information is managed by Malayala Manorama Co. Pvt. Ltd.

How to reach the week

For web and print subscriptions, support requests related to cancellation, complaints, and refund grievances should be directed to The Week's subscription management address. Stopee recommends emailing first so you have written proof of your cancellation request. If email doesn't work, follow up by phone within 3 business days.

Always include your full name, subscription email address, subscription number (if available), and specific cancellation request. Ask for written confirmation via email, and keep all correspondence.

Next steps: cancelling the week with confidence

Cancelling The Week is straightforward once you know which platform you subscribed on and which method to use. Stopee has helped thousands of consumers cancel unwanted subscriptions without hidden charges or billing surprises. Start by identifying your subscription type - App Store, Google Play, or web - then follow the relevant cancellation steps above. Cancel at least 48 hours before your renewal date, verify cancellation in your account settings, and keep confirmation emails for your records.

If The Week refuses to cancel, misrepresents refund eligibility, or continues charging after cancellation, escalate to the Consumers Association of Singapore. You have consumer rights under Singapore law, and Stopee's research shows that companies respond quickly when CASE gets involved. Your time and money matter - cancel confidently, verify completion, and move forward knowing you took control of your subscriptions.