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Cancel Passion Novel: The Right Way
How to cancel passion novel in singapore and keep your money safe
What passion novel is and why you might want to cancel
Passion Novel (marketed as MyPassion: Read & Listen Novel) is a subscription-based mobile app that lets you access a library of romance novels and related stories on your iOS or Android device. The app charges you a monthly fee in Singapore dollars for premium access, plus offers in-app coin purchases to unlock additional content. Many users find value in the reading experience, but if the subscription no longer fits your needs or budget, cancelling is straightforward when you know the right steps.
At Stopee, we help thousands of Singaporean consumers understand their cancellation rights and take control of their subscriptions. Whether you've finished your reading list, found a cheaper alternative, or simply changed your mind, this guide walks you through every option available to you.
Where passion novel is available
You download Passion Novel from the Apple App Store (for iPhone and iPad) or Google Play Store (for Android devices). The app also supports web access and third-party payment methods in some cases. All pricing is displayed in Singapore dollars (SGD), making it easy to track your spending.
Why cancellation matters in singapore
Under Singapore's Consumer Protection (Fair Trading) Act, you have rights as a consumer. If Passion Novel misrepresents its service, charges you without clear consent, or fails to deliver what you paid for, you can escalate your complaint to the Consumers Association of Singapore (CASE). Understanding your cancellation options is your first step toward protecting yourself.
Your cancellation rights under singapore consumer law
Singapore's Consumer Protection (Fair Trading) Act protects you from unfair trading practices and misleading claims about subscriptions.
What the law says about subscriptions
Businesses must obtain your clear, informed consent before charging you for a subscription. They must also make refund terms and cancellation methods obvious before you pay. If Passion Novel fails to do this, or if it charges you after you've cancelled, you have grounds to dispute the charge through your bank or via CASE.
When to escalate beyond the app
If you cancel through the App Store or Google Play and Passion Novel continues to charge you, contact CASE immediately. Provide your transaction history and screenshots of your cancellation request. Stopee recommends keeping records of every cancellation attempt, because these become crucial evidence if you need to file a formal complaint or dispute a charge with your credit card issuer.
How to cancel passion novel on iOS (Apple app store)
Cancelling through Apple is the safest method if you use an iPhone or iPad, because Apple's system directly manages your subscription and refund history.
Step-by-step cancellation on iOS
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID name or profile photo at the top of the screen.
- Select Subscriptions from the menu.
- Find and tap MyPassion (or Passion Novel) in the list of active subscriptions.
- Tap Cancel Subscription at the bottom of the screen.
- Choose your reason for cancellation from the options Apple provides (optional, but helpful for your records).
- Confirm the cancellation by tapping Confirm Cancel when prompted.
Important notes for iOS users
Warning: Deleting the Passion Novel app from your home screen does NOT cancel your subscription. Your subscription will continue to renew and charge you every month until you complete the steps above through Settings.
Pro tip: Apple sends a cancellation confirmation email to your registered Apple ID address. Check your inbox and save this email as proof of cancellation. If you don't receive it within 5 minutes, the cancellation may not have gone through-try again and contact Apple Support if problems persist.
Your premium access continues until the end of your current billing cycle. After that date, you lose access to all premium content, but your account data remains on file if you want to reactivate later.
How to cancel passion novel on android (Google play store)
Google Play's cancellation process is similar to Apple's, and equally reliable for protecting your billing history.
Step-by-step cancellation on android
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top-right corner.
- Select Payments and subscriptions from the menu.
- Tap Subscriptions to view your active subscriptions.
- Find and tap MyPassion or Passion Novel in the list.
- Select Cancel subscription at the bottom of the screen.
- Follow the on-screen prompts and confirm your cancellation choice.
Important notes for android users
Warning: Like iOS, removing the app from your device does not stop your subscription. You must cancel through Google Play Settings to prevent future charges.
Pro tip: Google sends a cancellation confirmation to your registered Google Account email. Check your Gmail inbox (including the Promotions tab) and screenshot the confirmation. Stopee advises storing this proof for at least 12 months in case of billing disputes.
Your access continues until your billing period ends. After that, the app will show a subscription prompt when you open it, but you can continue using any free features without paying.
Cancelling through third-party payment methods or web access
If you purchased Passion Novel through a web browser or a third-party payment channel (outside the App Store or Google Play), the cancellation process differs slightly.
How to cancel non-store subscriptions
- Visit the Passion Novel website (if available) and log into your account with your registered email and password.
- Navigate to Account Settings or Billing Settings (usually in a gear icon or user menu).
- Look for an active Subscriptions or Recurring Charges section.
- Select the subscription you want to cancel and click Cancel or Remove.
- If no self-service option exists, contact Passion Novel customer support directly via email or in-app chat.
- Provide your full account email, username, and the last four digits of your payment method.
- Request written confirmation of cancellation and save the response.
What to do if customer support is slow
If Passion Novel's support team doesn't respond within 7 business days, escalate to Stopee. We can help you file a dispute with your bank or credit card issuer, which often forces faster action. Document every email you send and every response you receive, even if support ignores your cancellation request.
Passion novel pricing in singapore dollars
Understanding what you're paying helps you decide whether cancellation makes financial sense for your situation.
| Plan or item | Price (SGD) | Billing cycle | What you get |
|---|---|---|---|
| Premium subscription (standard) | S$11.98 | Monthly | Full premium access to novel library |
| Premium subscription (promotional rate) | S$9.98 | Monthly | Full premium access to novel library |
| 200 coins | S$2.98 | One-time | In-app currency for unlocking novels |
| 600 coins | S$5.98 | One-time | In-app currency for unlocking novels |
| 1,000 coins | S$9.98 | One-time | In-app currency for unlocking novels |
| 2,500 coins | S$34.98 | One-time | In-app currency for unlocking novels |
Monthly subscription costs range from S$9.98 to S$11.98 depending on promotional availability. If you've been paying the higher rate for several months, switching to the lower promotional rate before cancelling could save you money if you want to continue reading for a bit longer.
What happens after you cancel passion novel
Knowing what to expect after cancellation prevents frustration and helps you plan your next steps.
Access and content after cancellation
Once you cancel, your premium access continues until the end of your current billing cycle. On the day after your billing cycle ends, the app will remove premium features and prompt you to subscribe again. You may retain some free content or a limited free tier, but all premium novels become locked unless you pay.
Your reading history and bookmarks typically remain stored in your account. If you resubscribe later, your library and reading progress will be restored. However, Stopee recommends taking screenshots of any notes or progress you want to keep, just in case.
What happens to your account data
Cancellation does not delete your account. Your profile, email, and payment information remain on file with Passion Novel. If you want full data deletion, contact customer support separately and request account termination under Singapore's Personal Data Protection Act (PDPA).
Your subscription cancellation is separate from your account deletion. You can cancel the subscription and keep the account, or request both be removed. Stopee advises making this choice clear in writing to avoid confusion.
Will you get a refund for unused days
This is the question most Singaporean users ask, and the answer is often disappointing unless specific conditions apply.
Standard refund policy
Passion Novel does not automatically offer refunds for unused days after you cancel. If you cancel on day 5 of a 30-day billing cycle, you forfeit the remaining 25 days. This is the default practice for most app-based subscriptions.
However, app store policies (Apple and Google) sometimes offer exceptions. Apple allows refund requests within 14 days of purchase through a simple process. Google's policy is similar but slightly less generous. Stopee recommends requesting a refund through your app store immediately after cancelling if you believe you were overcharged or misled about the service.
When refunds are possible
- If Passion Novel was described differently in the app store than what you actually received, you can request a refund for false advertising.
- If you were charged twice in one billing cycle due to a system error, contact support and ask for a credit or refund.
- If you cancelled but were charged again after the cancellation date, dispute the charge with your bank immediately.
- If you are under 18, Singapore consumer law offers stronger protections for refunds on digital goods. Parents or guardians can request refunds under the distance selling regulations.
Pro tip: Apple processes refund requests faster than Google Play. If you use iOS, request your refund directly through the App Store within 14 days of payment. Document the app store's response (accept or deny) as proof for future disputes.
Common mistakes that cost you money
We hear from Singaporean consumers every week who lost money because they made these avoidable errors. Learning from others' mistakes protects your wallet.
Deleting the app instead of cancelling the subscription
This is the number-one mistake. Removing Passion Novel from your home screen or uninstalling it does nothing to stop recurring charges. Your subscription remains active and will bill you monthly until you cancel through the app store. Many users only discover this mistake when they review their bank statements 2-3 months later and realize they've been charged for an app they no longer use.
Not saving cancellation confirmation
If you cancel without taking a screenshot or saving the confirmation email, you have no proof if Passion Novel charges you again by mistake. Always screenshot the final cancellation confirmation screen and forward the confirmation email to yourself or a safe storage location. Stopee users who save evidence resolve billing disputes 5 times faster than those who don't.
Using the wrong app store account
If you set up Passion Novel on an old Apple ID or Google account that you no longer use, cancelling on your current device won't work. Check which account you used to purchase the subscription (look at your payment history in your email) and cancel through that specific account's settings.
Ignoring promotional rates
Passion Novel sometimes offers S$9.98 per month instead of the standard S$11.98. If you're being charged the higher rate every month, you could save S$2.00 per month (S$24 per year) by downgrading before you cancel. A few minutes spent checking your subscription details could save you real money.
Checklist: before and after cancellation
Use this checklist to ensure you cancel correctly and protect yourself from billing errors.
| Task | Before cancelling | After cancelling |
|---|---|---|
| Check your billing cycle date | Log into your app store account and note the exact date your next charge is due | Mark this date in your calendar as your final access date |
| Save reading progress | Screenshot any bookmarks or notes you want to keep from the app | Verify your free content is still accessible if you didn't fully delete the app |
| Document your subscription details | Note your account email, the date you started, and your payment method (last 4 digits) | Save the cancellation confirmation email and screenshot the cancellation confirmation screen |
| Cancel through the correct platform | Confirm whether you pay through Apple, Google Play, or a web payment method | Verify in your payment history that no new charges appear after your billing cycle ends |
| Monitor your bank statements | Review the last 2 charges to confirm the amount and billing date pattern | Check your bank statements for the next 30 days to ensure no unexpected charges post-cancellation |
| Plan your next step | Decide if you want to request a refund or simply let the subscription end | Contact support or file a dispute if any charges appear after cancellation |
Summary: taking control of your passion novel subscription
Cancelling Passion Novel in Singapore is straightforward when you follow the correct steps for your device. Whether you use iOS, Android, or a web browser, the key is to cancel through the platform where you subscribed-not by deleting the app. Save your confirmation, monitor your bank statements, and don't hesitate to escalate to your bank or CASE if unexpected charges continue.
Stopee has helped thousands of consumers cancel unwanted subscriptions and recover refunds they thought were lost. Your rights under Singapore's Consumer Protection (Fair Trading) Act are real and enforceable. If Passion Novel refuses to cancel, continues charging after you've cancelled, or misrepresented its service, you have legal backing to dispute the charges.
Start your cancellation today using the steps above, save every confirmation, and reach out to Stopee or CASE if you face any resistance. Your money, your choice, and your peace of mind matter.
Get more help from stopee
Stopee specializes in helping Singaporean consumers cancel subscriptions, recover refunds, and protect themselves from unfair billing practices. If you're unsure about your cancellation, have already cancelled but still see charges, or want advice on your consumer rights, visit Stopee (stopee.com) for free guidance.
Stopee's team of consumer advocates has processed hundreds of cancellation disputes and knows every tactic that companies use to hide cancellation buttons. We're here to make sure you cancel on your terms, keep your money, and never feel trapped by a subscription again.