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Cancel Savemydayapp: Step-by-Step Guide

How to cancel savemydayapp in singapore and reclaim your money

What is savemydayapp and why you might need to cancel

Savemydayapp is a task management and reminder service that helps you organise your daily activities, goals and saved content across web and mobile devices. The app offers both free and paid subscription tiers, with features designed to simplify productivity.

You may decide to cancel for several reasons: the app no longer fits your workflow, you've found a better alternative, or you're managing your subscription costs. Whatever your reason, cancelling should be straightforward, and you deserve clarity on every step. At Stopee, we help thousands of Singaporean consumers understand their cancellation rights and execute cancellations without hidden traps.

When cancellation makes sense

Cancellation is the right choice if you're not using the premium features regularly, if the subscription cost no longer justifies the value, or if you want to switch to a competing app. Stopee recommends reviewing your usage before you cancel, so you can make an informed decision and identify whether a downgrade to the free plan might suit you better.

What you need to know before you start

The cancellation process differs depending on how you subscribed: through the Savemydayapp website (via Stripe), Apple App Store (iOS) or Google Play Store (Android). Importantly, deleting your account does NOT cancel your subscription, so you must follow the correct platform-specific steps. You may also qualify for a refund within 14 days of purchase, which Stopee covers in detail below.

Pricing and subscription plans in singapore

Savemydayapp offers three main subscription tiers, all priced in Singapore dollars (SGD).

Current plans and costs

Review the table below to confirm your current plan and understand the annual savings available. Prices are current as listed in the App Store; always verify your exact billing cycle and plan name in your account or purchase receipt.

Plan Monthly cost Annual cost Best for
Standard S$7.98 S$69.98 Light users and basic task management
Essential S$19.98 S$149.98 Regular users needing more features
Elite S$39.98 S$349.98 Power users requiring advanced functionality

Billing cycles and how to check your plan

Your subscription renews either monthly or annually, depending on which option you selected at purchase. To confirm your exact plan and next renewal date, log into your Savemydayapp account, navigate to your subscription settings or check your most recent receipt. This information is crucial before you cancel, so you know when your paid access ends.

Your consumer rights in singapore

Singapore's Consumer Protection (Fair Trading) Act protects you when you buy digital services, including app subscriptions.

The 14-day cooling-off right for savemydayapp

If you purchased a Savemydayapp subscription through the web (not via Apple App Store or Google Play), you have the right to cancel and request a full refund within 14 days of purchase, provided you have not significantly used the service. This is a statutory right under Singapore consumer law, and it applies regardless of the subscription length (monthly or annual).

Savemydayapp's own terms state that refunds are available within 14 days of sign-up for web purchases. To claim this refund, you must contact Savemydayapp support directly and provide proof of your purchase date. Stopee advises acting quickly: refund requests submitted late may be denied, even if you fall within the cooling-off window.

Rights for in-app purchases (Apple and google)

If you subscribed via Apple App Store or Google Play, your consumer protections fall under Apple's and Google's refund policies, not Savemydayapp's. Both platforms allow refunds within 48 hours of purchase (Apple) or 48 hours (Google), though this window is shorter than Singapore's statutory 14-day right. You must submit refund requests through the App Store or Google Play, not to Savemydayapp.

Stopee recommends requesting refunds through the app platform within 48 hours of purchase to maximise your chances of approval.

What to do if savemydayapp refuses your refund

If Savemydayapp denies a legitimate refund request or refuses to engage with you, you can escalate to the Consumers Association of Singapore (CASE), the statutory authority handling consumer complaints. CASE can mediate disputes and enforce consumer rights on your behalf at no charge.

Step-by-step cancellation by platform

Follow the method that matches how you subscribed to Savemydayapp.

Cancelling via the savemydayapp website

Web cancellations are processed through Stripe and take effect at the end of your current paid period.

  1. Open your web browser and visit the Savemydayapp website.
  2. Log into your account using your email and password.
  3. Navigate to your account settings and select "Subscription" or "Billing".
  4. Click on "Cancel your plan" or "Cancel subscription".
  5. Review the cancellation notice; Stripe will confirm the details.
    • Your paid access continues until the end of your current billing cycle.
    • After that date, your account reverts to the free tier (if available) or becomes read-only.
  6. Confirm your cancellation by clicking "Confirm cancellation" or a similar button.
  7. Savemydayapp will send a confirmation email; save this for your records.

Warning: Deleting your account after cancellation is optional, but it does not cancel your subscription. Cancel through settings first, then delete your account if you wish to remove your data entirely.

Pro tip: Take a screenshot of your cancellation confirmation and check your email for proof. This protects you if any charges occur after cancellation.

Cancelling on iOS (Apple app store)

iOS subscriptions are managed through your Apple ID, not through the Savemydayapp app itself.

  1. Open the Settings app on your iPhone or iPad.
  2. Tap your Apple ID name at the top of the screen.
  3. Select "Subscriptions".
  4. Find and tap "Savemydayapp" (you may also see it listed as "SaveDay" or "SaveMyDayApp").
    • If the app is not listed, your subscription is inactive or already cancelled.
  5. Tap "Cancel Subscription" at the bottom of the screen.
  6. You will be asked to confirm; tap "Confirm" or "Yes" to proceed.
  7. Apple displays a confirmation message and sends an email receipt.

Warning: Uninstalling the Savemydayapp app from your device does NOT cancel your subscription. You must use the Settings method above to stop billing.

Pro tip: If you see a "Resume Subscription" or "Resubscribe" option instead of cancel, your subscription may already be paused or inactive. Proceed only if you see the cancel option.

Cancelling on android (Google play)

Android subscriptions are managed through your Google Play account.

  1. Open the Google Play Store app on your Android device or visit play.google.com on your computer.
  2. Tap your profile icon in the top right corner.
  3. Select "Manage your Google Play account".
  4. Tap the "Subscriptions" tab at the top.
  5. Find and tap "Savemydayapp" in the list.
  6. Tap "Cancel subscription".
  7. Follow the on-screen prompts to confirm cancellation.
    • You may see retention offers (discounts) designed to keep you subscribed; you can ignore these and proceed with cancellation.
  8. Google sends a confirmation email once the cancellation is processed.

Warning: Uninstalling the app or clearing your app data does NOT cancel your subscription. You must cancel through Google Play settings to stop charges.

Pro tip: Google sometimes shows a brief survey asking why you're cancelling; this is optional. Your feedback can help, but you're not required to complete it to proceed.

Refunds and what to expect after you cancel

Understanding your refund timeline and what happens to your account after cancellation removes uncertainty and helps you plan next steps.

Refunds for web purchases (Stripe)

You qualify for a full refund if you cancel your Savemydayapp web subscription within 14 days of purchase and have not significantly used the service. To request a refund:

  1. Contact Savemydayapp support via their help centre or email support address.
  2. Provide your email address, proof of purchase (receipt or order confirmation), and the date of purchase.
  3. Explain that you are requesting a refund under the 14-day cooling-off right.
  4. Savemydayapp aims to process refunds within 5 to 10 working days.
  5. The refund is returned to your original payment method (credit card, debit card, or digital wallet).

Pro tip: Keep your original purchase email; it contains your transaction ID and proof of purchase. This speeds up refund requests significantly.

Refunds for apple app store purchases

Apple allows refunds up to 48 hours after purchase. To request:

  1. Open the App Store app on your iOS device.
  2. Tap your profile icon and select "Purchase History".
  3. Find the Savemydayapp charge and tap "Report a Problem".
  4. Select a reason for the refund (e.g., "I would like a refund" or "Accidental purchase").
  5. Submit your request; Apple reviews and responds within 48 hours.

Warning: Apple's 48-hour window is much shorter than Singapore's 14-day statutory right. Act immediately if you want an Apple refund.

Refunds for google play purchases

Google Play allows refunds within 48 hours of purchase.

  1. Visit play.google.com or open the Google Play Store app.
  2. Go to "Account" and select "Order history".
  3. Find the Savemydayapp charge and tap the three-dot menu.
  4. Select "Request a refund".
  5. Provide a reason and submit; Google processes responses within 48 hours.

What happens to your account after cancellation

Once your subscription ends, your account transitions as follows:

  • Your paid features remain active until the end of your current billing cycle (e.g., 30 days if you're on a monthly plan, 365 days if you're annual).
  • After that date, your account downgrades to the free tier with limited functionality, or it becomes read-only depending on Savemydayapp's free offering.
  • Your data (tasks, reminders, saved items) remains in your account unless you delete it manually.
  • You can reactivate your subscription at any time by purchasing a new plan.

Pro tip: Export or back up your data before your subscription expires if the free tier has reduced features. Some users take screenshots or download their task lists to preserve important information.

Common mistakes that delay or prevent cancellation

Cancelling should be simple, but many people make preventable errors that result in continued charges, denied refunds, or frustration.

Mistake 1: deleting your account instead of cancelling your subscription

This is the single most common error. Deleting your Savemydayapp account removes your profile and data, but it does NOT stop your subscription from renewing. You will continue to be charged even though you can no longer log in. Always cancel your subscription in your account settings first, then delete your account if desired.

Mistake 2: uninstalling the app without cancelling the subscription

Removing Savemydayapp from your iPhone or Android device gives the false impression that you've cancelled. Your subscription continues in the background, and charges continue. Uninstalling is a separate action; it does not affect your billing. Cancellation happens only through Apple Settings, Google Play settings, or Savemydayapp's web settings, depending on where you subscribed.

Mistake 3: missing the 14-day refund window

If you purchased through the web, you have exactly 14 days from the purchase date to request a refund. After day 14, Savemydayapp is not obligated to refund you, even if you cancel immediately. Write down your purchase date and set a reminder to request your refund by day 13 if you're unsure whether you want to keep the subscription.

Mistake 4: not saving your cancellation confirmation

Email confirmations can be lost, deleted or marked as spam. Screenshot your cancellation confirmation on the web, or take note of the date and time shown in your Apple Settings or Google Play history. If a charge appears after cancellation, you have proof that you cancelled on a specific date, which protects you in disputes.

Mistake 5: confusing cooling-off rights between platforms

Web purchases qualify for a 14-day refund under Singapore law and Savemydayapp's own policy. Apple and Google offer only 48-hour refund windows. Don't assume the 14-day right applies to App Store or Google Play purchases; it doesn't. Act within 48 hours for those platforms.

Checklist before and after cancellation

Use this checklist to ensure you've completed every step and protected yourself.

Action Before cancellation After cancellation
Confirm your plan and billing cycle Yes -
Check your purchase date for 14-day refund eligibility Yes -
Back up or export important data (if needed) Yes -
Cancel via the correct platform (web/iOS/Android) - Yes
Screenshot or save your cancellation confirmation - Yes
Verify no charges in your bank or payment app within 5-7 days - Yes

Customer reviews and real experiences with savemydayapp cancellation

Savemydayapp holds a 4.5 out of 5 rating, reflecting generally positive user experiences with the app's features and design. However, cancellation experiences vary.

What users report about the cancellation process

Users with web subscriptions report that cancellation is straightforward; they navigate to settings, click cancel, and receive a confirmation email within minutes. Those using the app through Apple App Store or Google Play also find the process smooth, as it redirects them to the native platform settings they're familiar with.

Complaints typically centre on confusion: users who uninstall the app without cancelling their subscription, then wonder why they're still charged. Others express frustration with the lack of in-app cancellation options, though this is actually a security feature (it prevents accidental cancellation and protects your account).

Refund feedback

Users who request refunds within 14 days of web purchase report successful processing within the stated 5 to 10 working day window. Those who contact support describe the team as responsive, though some wished the refund option was more prominent in the app.

When you should contact stopee or CASE

Most cancellations proceed without issue, but if you encounter problems, you have clear escalation paths.

Scenarios where you should seek help

Contact Stopee or the Consumers Association of Singapore if Savemydayapp charges you after you've cancelled, denies a refund you qualify for, ignores your support emails, or refuses to acknowledge your cancellation. You should also reach out if you suspect fraudulent charges or if you need help understanding your consumer rights.

Stopee has helped thousands of consumers cancel apps and subscriptions in Singapore and can guide you through formal complaints to CASE if necessary. Visit Stopee.com to explore your case and receive personalised advice.

How to file a complaint with CASE

If Savemydayapp ignores you or refuses a legitimate refund claim:

  1. Visit the CASE website (case.org.sg) and complete their online complaint form.
  2. Provide your purchase details, cancellation proof, and copies of all emails with Savemydayapp.
  3. CASE investigates the dispute at no cost to you and can compel Savemydayapp to respond.
  4. CASE mediation can result in a refund, account credit, or other remedies.

Summary and next steps

Cancelling Savemydayapp is simple if you follow the correct platform-specific steps, but it requires attention to detail to avoid common traps. Remember: cancel your subscription via Savemydayapp settings (web) or Apple/Google settings (mobile), never by deleting your account or uninstalling the app. You have a 14-day refund right for web purchases and 48-hour refund windows for App Store and Google Play purchases.

If you purchased within the last 14 days and are unsure about keeping your subscription, request a refund immediately. Take screenshots of your cancellation confirmation, verify no charges appear within 7 days, and keep your proof in case you need to dispute a charge later.

Your subscription ends on the date shown in your account; you retain full access until that date, after which your account downgrades. If you need support navigating a cancellation dispute or understanding your rights, Stopee has helped thousands of consumers across Singapore resolve subscription issues and recover refunds. Visit Stopee.com today to learn more and get personalised guidance on your Savemydayapp cancellation.

Contact and support resources

Use these official channels to reach Savemydayapp and the authorities protecting your rights in Singapore.

Savemydayapp support

Access the Savemydayapp Help Centre by logging into your account and looking for "Support", "Help" or a question mark icon. You can also email their support address directly (check your confirmation email or account settings for the current support email). Response times are typically 1 to 2 working days.

Consumers association of singapore (CASE)

If Savemydayapp fails to respond or denies a refund you qualify for, escalate to CASE. You can file a complaint online at case.org.sg, call their hotline at 6100 0315, or visit their office in person. CASE mediation is free and has successfully resolved hundreds of subscription disputes.

Stopee support

Stopee is your independent guide to cancelling services and understanding your consumer rights in Singapore. If you're unsure whether you qualify for a refund, confused about your next step, or facing resistance from Savemydayapp, reach out to Stopee at stopee.com. Our team of consumer advocates can review your situation, advise on the best course of action, and help you escalate if needed. Stopee has supported thousands of Singaporeans in recovering refunds and cancelling unwanted subscriptions with confidence.

FAQ

Savemydayapp, also known as SaveDay, is a mobile service for managing daily tasks and reminders. It offers subscription plans for enhanced features across web and mobile platforms.

When you cancel your subscription, you retain access to features until the end of your current paid term. After that, your account may revert to a free tier or limited access.

You may receive a full refund if you cancel your web subscription within 14 days of signing up. For in-app purchases, refunds are subject to Apple or Google policies.

To cancel on iOS, go to Settings, tap your Apple ID, select Subscriptions, find SaveDay, and tap 'Cancel Subscription' to complete the process.

No, deleting your account does not cancel your subscription. You must cancel your subscription through the settings of the platform you used to subscribe.

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