Manage Unicorn Hunter

How to cancel unicorn hunter and reclaim your fintech investment

Understanding unicorn hunter before you cancel

Unicorn Hunter is a subscription-based analytics platform that tracks and provides insights on high-value startup companies valued at $1 billion or more. The service targets investors, researchers, and professionals seeking curated data on emerging unicorn businesses in the fintech and technology sectors.

If you subscribed to Unicorn Hunter expecting specific features or pricing and now want to exit your subscription, you have consumer rights in Singapore that protect you. At Stopee, we help subscribers like you navigate cancellation efficiently and recover what you are owed.

What unicorn hunter offers

The platform positions itself as a discovery and analytics tool for startup valuations, investor activity, and market trends. Access typically requires a subscription through the web dashboard, Apple App Store, or Google Play Store, depending on how you signed up.

The challenge: Unicorn Hunter publishes minimal public documentation about cancellation procedures, refund eligibility, or account termination policies. This opacity creates friction for subscribers who want to leave.

Why you might want to cancel

Common reasons subscribers reach out to Stopee about canceling Unicorn Hunter include:

• Recurring charges appearing without clear value delivery or feature access.
• The service not being available in Singapore through official channels or app stores.
• Unclear pricing or unexpected billing cycles when subscribing through third-party payment providers.
• Difficulty accessing customer support to clarify terms or request a refund.
• Discovering duplicate or unauthorized subscriptions across multiple platforms.

Your consumer rights in singapore

Singapore's Consumer Protection (Fair Trading) Act gives you specific protections when dealing with subscription services, and Unicorn Hunter must comply with these rules even if they don't advertise them clearly.

The statutory cooling-off period

Under the Consumer Protection (Fair Trading) Act, you have the right to cancel most distance contracts (including online subscriptions) within 14 calendar days of purchase or delivery, whichever is later. This 14-day cooling-off period applies unless the service provider explicitly and clearly notifies you that the cooling-off right does not apply.

Pro tip: Check your original confirmation email from Unicorn Hunter. If they did not explicitly warn you that the 14-day cooling-off period does not apply to your subscription, you likely qualify for a full refund within 14 days, even if you used the service. This is one of your strongest levers when contacting the company.

Your right to clear terms and fair billing

Unicorn Hunter must provide you with clear, transparent information about:

• The total price you will pay (in SGD).
• The exact duration of the subscription period and renewal terms.
• How to cancel and how much notice you must give.
• Any automatic renewal terms before you consent to them.

If the company fails to disclose these terms clearly before you subscribe, they are breaching the Act. You can use this breach to request a refund and file a complaint with the Consumers Association of Singapore (CASE) if needed.

Escalation to CASE

If Unicorn Hunter refuses to honor your cancellation request or refund claim, or if they ignore your communication, contact the Consumers Association of Singapore (CASE). CASE is Singapore's independent statutory body that protects consumer rights and can mediate disputes with companies like Unicorn Hunter.

When contacting CASE, provide:

• Your subscription confirmation email and payment receipts.
• Screenshots of the original terms you agreed to (or lack thereof).
• Copies of emails or support tickets sent to Unicorn Hunter requesting cancellation.
• A timeline of charges and when they appeared on your statement.

CASE intervention often prompts faster refunds than direct requests, as companies recognize the regulatory weight.

How to cancel unicorn hunter step by step

Because Unicorn Hunter does not publish official cancellation instructions publicly, you will need to follow the method that matches how you subscribed. At Stopee, we have helped thousands of consumers navigate opaque cancellation processes like this one.

If you subscribed through the unicorn hunter web dashboard

1. Log in to your Unicorn Hunter account using your email and password.
   • If you cannot log in, use the "Forgot Password" option to reset your credentials.
   • Check your email (including spam or promotions folders) for the password reset link.
2. Navigate to your account settings or subscription management page.
   • Look for tabs or menu items labeled "Account", "Subscription", "Billing", or "Plans".
   • If the dashboard interface is unclear, check the help menu or search within the app for "cancel" or "subscription".
3. Locate the cancellation or downgrade option.
   • Select "Cancel Subscription" or "End Membership".
   • Read any exit survey or reasons prompt - answer honestly so the company knows why subscribers leave.
4. Confirm the cancellation.
   • The system should display a confirmation message and send an email receipt.
   • Save this email as proof of your cancellation request.
5. Verify that recurring charges stop.
   • Check your bank or payment app 3-5 business days later to confirm no charge appears.
   • If a charge does appear after cancellation, note the date and amount - this is evidence of non-compliance.

If you subscribed through apple app store

1. Open the Settings app on your iPhone, iPad, or Mac.
2. Tap your Apple ID profile picture at the top right (or click "Manage your Apple ID" on Mac).
3. Select "Subscriptions" from the menu.
   • On Mac, click "Media and Purchases" then "Manage Subscriptions".
4. Locate "Unicorn Hunter" in the active subscriptions list.
   • If you do not see it, scroll down or check the "Expired" section if you cancelled previously.
5. Tap the Unicorn Hunter subscription and select "Cancel Subscription" or "Manage Subscription".
6. Confirm your cancellation by tapping "Confirm" or "Yes, Cancel".
   • Apple will immediately stop future billing and send a confirmation email to your Apple ID email address.
   • You will retain access until the end of your current billing cycle.
7. Save the confirmation email as proof.
   • Warning: Apple sometimes re-enables subscriptions if you re-install the app or sign in on a new device. Check your subscriptions quarterly to prevent surprise charges.

If you subscribed through google play store

1. Open the Google Play app on your Android phone or tablet.
2. Tap your profile icon in the top right corner.
3. Select "Payments and subscriptions" then "Subscriptions".
4. Find "Unicorn Hunter" in your active subscriptions.
   • If the list is long, use the search function to find it quickly.
5. Tap "Unicorn Hunter" and select "Cancel subscription".
6. Choose your reason for cancellation and confirm.
   • Google will process the cancellation immediately and email you a confirmation.
   • Your access will end at the close of your current billing period.
7. Verify the cancellation via email and your subscription list.

If you subscribed via direct credit card or PayPal

1. First, attempt in-app or web cancellation using the steps above.
2. If you cannot find a cancellation option in the Unicorn Hunter dashboard, contact their support team directly.
   • Look for a help button, support email, or contact form within the app or on their website.
   • Email support with: "I request immediate cancellation of my Unicorn Hunter subscription. Please confirm cancellation and the final billing date. My account email is [your email]."
   • Keep a copy of this email and any response for your records.
3. If Unicorn Hunter does not respond within 5 business days, or refuses cancellation, contact your bank or PayPal directly to dispute or stop recurring payments.
   • Pro tip: Stopee recommends documenting your cancellation request email and the company's lack of response. This evidence strengthens your case if you need to escalate to CASE or your bank's dispute team.
4. Request a chargeback or recurring transaction cancellation from your payment provider if Unicorn Hunter fails to honor your request.
   • Your bank or PayPal can block future charges and may recover past unauthorized debits.

What happens to your account after you cancel

Canceling a subscription feels final, but your access and data may linger longer than you expect. Understanding what happens next helps you avoid surprise charges and protects your personal information.

When your access ends

Most subscription services, including Unicorn Hunter, allow access until the end of your paid billing period. If you cancel on day 10 of a 30-day cycle, you typically retain full access until day 30.

However, Unicorn Hunter does not publish a clear access policy for canceled accounts. To clarify your access timeline:

• Check your cancellation confirmation email for an "access ends on" date.
• If the email is unclear, contact support and request: "Please confirm the exact date and time my Unicorn Hunter access will terminate."
• Note this date in your calendar so you are not surprised by a sudden loss of access.

Data retention and account deletion

Unicorn Hunter does not publish a public data retention or account deletion policy. This means your personal information (email, payment history, usage data, IP address) may remain on their servers indefinitely after cancellation.

Before you cancel, export or save any data you need:

• Download any reports, watchlists, or notes you created within the platform.
• Take screenshots of key information you may reference later.
• Record the company name, subscription dates, and amounts paid for your own records.

After cancellation, send a follow-up email to Unicorn Hunter requesting account deletion: "I have canceled my subscription. Please delete all personal data associated with my account, including my email, payment history, and usage logs. Please confirm deletion within 14 days as required by Singapore's Personal Data Protection Act (PDPA)."

Under Singapore's PDPA, companies must delete your data upon request unless they have a legal reason to retain it. Keep a copy of your deletion request for proof.

Refund eligibility and how to claim your money back

Unicorn Hunter's refund policy is largely undisclosed for consumer subscriptions, which is problematic. However, your consumer rights in Singapore provide refund pathways even when the company does not advertise them.

The 14-day cooling-off refund

Your strongest refund claim is your statutory right under the Consumer Protection (Fair Trading) Act. You can request a full refund within 14 days of signing up, regardless of whether you used the service.

To claim this refund:

1. Calculate the date you subscribed (check your confirmation email or first charge date).
2. If fewer than 14 days have passed, you are eligible.
3. Email Unicorn Hunter: "I am exercising my statutory right to cancel and receive a full refund under Singapore's Consumer Protection (Fair Trading) Act. I subscribed on [date]. Please process a refund to [payment method] within 14 days. My subscription/account details are [email/account ID]."
4. Send this email from the email address associated with your subscription.
5. Keep a copy of the email and the timestamp.
6. Monitor your bank or PayPal account for the refund within 14 days of your request.

Refunds for the unicorn hunter launchpad product

If you invested through Unicorn Hunter's Launchpad feature (a separate investment product), you are eligible for a full refund under their documented policy, provided you have not claimed your allocated tokens and you request a refund within 12 hours of payment.

Launchpad refund processing takes up to 2 business days after submission. If you meet these conditions, contact support immediately with "Launchpad refund request" in the subject line and your transaction ID.

Refunds beyond 14 days

If you are past the 14-day cooling-off window but the service has not delivered on its promises (e.g., you could not access features, the platform is not available in Singapore, or recurring charges continued after cancellation), you may still qualify for a partial or full refund on the grounds of breach of contract or misrepresentation.

Send Unicorn Hunter a detailed complaint: "I am requesting a refund because [specific reason: service unavailable, features not working, charges continued after cancellation, misleading terms]. I have screenshots/documentation attached. Please respond within 5 business days."

If they ignore you, escalate to CASE. At Stopee, we have seen CASE intervention recover refunds for subscribers who were beyond the initial 14-day window.

Unicorn hunter pricing and subscription plans

Unicorn Hunter does not publicly display its pricing in SGD or list plan tiers on any major app store or official Singapore-facing channel. This lack of transparency is a red flag.

Pricing uncertainty in singapore

What to do before subscribing or paying

If you are considering Unicorn Hunter or have already subscribed, take these steps to protect yourself:

• Request the complete terms and conditions in writing before you pay.
• Ask Unicorn Hunter to confirm the exact SGD amount and billing cycle (monthly, annual, etc.).
• Verify the cancellation method and notice period required.
• Ask whether the 14-day cooling-off period applies to your purchase.
• Check your first invoice carefully for the exact charge amount and description.

Document all responses in a separate folder. This becomes crucial evidence if you need to dispute charges or file a complaint with CASE.

Common mistakes when canceling unicorn hunter

Canceling a subscription feels straightforward until it does not, and small mistakes can leave you paying long after you intended to quit. Many subscribers we help at Stopee have made these errors; you can avoid them.

Thinking you cancelled when you only downgraded

Some platforms offer "downgrade to free" or "pause subscription" as alternatives to full cancellation. If you clicked one of these options instead of "Cancel Subscription", you may still be paying a recurring fee on a lower plan.

Check your subscription settings immediately. If you downgraded by mistake, complete a full cancellation using the steps above.

Relying on unconfirmed support requests

Many subscribers email Unicorn Hunter support asking to cancel but never follow up. If support does not reply within 5 business days, you may still be charged while waiting for a response you assume is coming.

Pro tip: Cancel through the official method (app store, web dashboard, or payment provider) first. Then email support as backup. Never rely solely on support to cancel, especially for a company with limited public documentation.

Not tracking the end-of-billing-period date

You canceled on the 15th of the month, but your billing cycle renews on the 20th. Many subscribers expect the cancellation to be retroactive and are shocked when a final charge appears.

When you cancel, immediately note the "access ends on" date from your confirmation. Set a calendar reminder 2 days before that date to verify no new charge appears.

Forgetting to check app store subscriptions after deleting the app

You deleted the Unicorn Hunter app from your phone, thinking this cancels it. It does not. The subscription renews quietly in the background until you manually cancel it via your app store settings.

Deleting an app cancels nothing. Use the step-by-step methods above (Apple Settings → Subscriptions or Google Play → Manage Subscriptions) to actually cancel.

Ignoring unexpected charges after cancellation

A charge appeared 3 days after you canceled. You think it is a final billing and do nothing. Actually, it is a billing error or the company not honoring your cancellation. Dispute it immediately with your bank or PayPal to recover the money.

Action: Contact your payment provider within 60 days of the unauthorized charge and state: "I canceled my Unicorn Hunter subscription on [date], received a confirmation, and this charge on [date] is unauthorized. Please dispute this charge and recover the funds."

Checklist: your cancellation action plan

Use this checklist to ensure you cancel Unicorn Hunter correctly and protect yourself from hidden charges.

• Before you cancel:
  • Calculate the date you subscribed (check your confirmation email).
  • Review how you paid (Apple, Google, credit card, PayPal).
  • Export or save any data, reports, or watchlists you need from your account.
  • Take a screenshot of your current subscription status showing the billing date and amount.
• Cancel using the correct method:
  • If you subscribed via Apple App Store: Settings → Apple ID → Subscriptions → Cancel.
  • If you subscribed via Google Play: Google Play → Subscriptions → Cancel.
  • If you subscribed via web dashboard: Log in → Account Settings → Cancel Subscription.
  • If none of these work, email support and request cancellation.
• After cancellation:
  • Save your cancellation confirmation email.
  • Note the "access ends on" date from the confirmation.
  • Check your bank or payment app 3-5 business days later for any unauthorized charges.
  • Set a reminder 2 days before the access-end date to verify no new charge appears.
• If a charge appears after cancellation:
  • Contact your bank or PayPal immediately to dispute it as unauthorized.
  • Email Unicorn Hunter: "I canceled on [date] and received confirmation [reference number]. A charge of [amount] appeared on [date]. This is unauthorized. Please refund immediately."
  • If no response within 5 business days, escalate to CASE with copies of your cancellation confirmation and the erroneous charge.
• For refunds:
  • If you are within 14 days of subscribing, claim your cooling-off refund immediately.
  • If you are past 14 days, request a refund on the grounds of service unavailability, unmet promises, or billing errors.
  • Escalate to CASE if Unicorn Hunter refuses.

When to keep your subscription and when to cancel

Cancellation is not always the right answer. Sometimes a downgrade, pause, or reaching out to support solves the problem faster than leaving. Here is when each action makes sense.

Moving forward: your next steps after cancellation

Cancellation is the end of one chapter, but your financial protection does not stop there. Make sure you have fully closed this relationship and protected yourself from future issues.

Verify your cancellation worked

One week after cancellation, log back into your Unicorn Hunter account (if possible) and confirm your subscription status shows as "Canceled" or "Inactive". If it still shows as active, immediately use the escalation method for your subscription type (Apple, Google, web) and try canceling again.

Update your payment method if needed

If you shared the same credit card or PayPal account with Unicorn Hunter and another service, consider updating your payment method for that other service. This prevents accidental cross-charges if Unicorn Hunter's system has a glitch.

Request data deletion

Send a formal email to Unicorn Hunter's support address: "I have canceled my subscription. Under Singapore's Personal Data Protection Act (PDPA), I request immediate deletion of all personal data associated with my account [email], including contact information, payment history, and usage logs. Please confirm deletion within 14 days."

Keep a copy of this email. If the company does not respond within 14 days, you can file a complaint with the Personal Data Protection Commission (PDPC) in Singapore.

Document everything for future reference

Collect and store in one folder:

• Your original subscription confirmation email.
• The cancellation confirmation email.
• Your final invoice.
• Screenshots of any unauthorized charges.
• Copies of any support emails sent to or received from Unicorn Hunter.
• The date you contacted CASE or your bank (if you did).

This documentation protects you if a charge reappears months later or if you need to escalate to CASE.

Monitor your statements for 3 months

Many unauthorized charges reappear 30, 60, or 90 days after cancellation. Check your bank statement or PayPal activity monthly for 3 months after cancellation. If an unexpected charge appears, dispute it immediately using the steps in the "Common Mistakes" section.

At Stopee, we have helped thousands of consumers cancel unwanted subscriptions and recover refunds from companies with opaque policies like Unicorn Hunter. Your 14-day cooling-off right and CASE escalation path are powerful tools. Use them, document everything, and do not let billing errors slide.

Summary and contact information

Canceling Unicorn Hunter is straightforward if you use the right method for your subscription type and stay alert for post-cancellation charges. Your consumer rights in Singapore are stronger than Unicorn Hunter's silence suggests, and CASE has your back if the company refuses to cooperate.

Key takeaways

Key contact information for singapore consumers

Consumers Association of Singapore (CASE):

• Website: www.case.org.sg
• Email: appeal@case.org.sg
• Hotline: 6100 0315
• Use CASE when Unicorn Hunter ignores your cancellation request or refund claim.

Personal Data Protection Commission (PDPC):

• Website: www.pdpc.gov.sg
• Email: feedback@pdpc.gov.sg
• Use PDPC if Unicorn Hunter does not delete your data within 14 days of your request.

Your bank or PayPal dispute team:

• Contact within 60 days of any unauthorized charge.
• Provide your cancellation confirmation email as evidence.

Stopee remains your partner in canceling subscriptions with confidence. We have guided thousands of consumers through situations like this, and we know the friction points. Whether you are within 14 days or chasing a refund months later, Stopee empowers you with the knowledge and escalation pathways to recover your money and protect your data. Cancel smart, document thoroughly, and do not accept silence from companies that refuse to honor your rights.