Manage Boomerang

How to cancel boomerang and protect your rights in singapore

What boomerang is and why you might want to cancel

Boomerang is a productivity tool that extends Gmail and email management with scheduling, follow-up reminders, and inbox organization features. You can access it as a web add-on within Gmail or through mobile apps on iOS and Android. If you've subscribed to Boomerang and now want to step away, Stopee is here to guide you through the cancellation process smoothly and ensure you understand your consumer rights.

How boomerang works

Boomerang helps you schedule emails to send later, set reminders to follow up on messages, and manage your inbox more efficiently. The service is available through multiple channels: the web-based Gmail add-on and mobile app purchases via the Apple App Store and Google Play Store. Depending on where you subscribed, your cancellation method will differ, but the outcome remains the same: stopping future charges.

Reasons you might cancel

You may cancel Boomerang for many valid reasons. Perhaps you've found a competing tool you prefer, your workflow has changed, or you simply want to reduce your software subscriptions. Whatever your reason, you have the right to cancel, and Stopee exists to make that process transparent and hassle-free.

Boomerang pricing in singapore

Understanding what you're paying helps you decide whether cancellation is right for you and whether any unused time might qualify for a refund under Singapore consumer law.

Current in-app purchase prices

The table below reflects the pricing available in the Singapore App Store. Availability and pricing may change over time, so always verify directly on the store before purchasing.

How boomerang charges work

Most Boomerang purchases in Singapore are one-off payments rather than recurring subscriptions. This means you pay once and own that feature level indefinitely, or you purchase a lifetime license for permanent access. However, if you subscribed to Boomerang for Gmail through the web add-on, billing may work differently. Always check your billing history to understand what you're being charged for and when.

Your consumer rights under singapore law

Singapore's Consumer Protection (Fair Trading) Act gives you specific protections when you purchase digital products and services, even if Boomerang's terms don't explicitly acknowledge them.

The 14-day cooling-off period

Under Singapore consumer law, you have the statutory right to a 14-day cooling-off period for most digital purchases. This means you can request a refund within 14 days of purchase for almost any reason, as long as you haven't fully used the product. Boomerang's published policies do not explicitly mention this right, which does not erase it. You retain this protection regardless of what the company's terms say.

Escalation if boomerang refuses your rights

If you request a refund within 14 days and Boomerang declines, you can escalate to the Consumers Association of Singapore (CASE) or file a complaint with the Competition and Consumer Commission of Singapore (CCCS). Stopee recommends documenting your purchase date, the reason for cancellation, and any communications with Boomerang before escalating. This evidence strengthens your case significantly.

How to cancel boomerang on gmail (web)

If you subscribed to Boomerang directly through the Gmail add-on, follow these steps to cancel your subscription and stop future billing.

Step-by-step cancellation via gmail

1. Open Gmail in your web browser and log in to the account linked to your Boomerang subscription.
2. Look for the Boomerang icon in the toolbar (typically a circular icon on the right side of your Gmail interface).
3. Click the icon to open the Boomerang menu.
4. Select "Manage scheduled messages" or "Account settings" from the dropdown menu.
5. Navigate to the "Account" or "Subscription" section within the management panel.
6. Locate the option labeled "Don't Renew" or "Cancel subscription" and click it.
7. Confirm your cancellation when prompted. You may be asked to select a reason; this is optional but helpful feedback.
8. Check for an on-screen confirmation message. Your cancellation takes effect at the end of your current billing cycle, not immediately.

Pro tip: Take a screenshot of the confirmation page. Email confirmations can be delayed or lost, so having visual proof protects you if there's a dispute later.

What happens after you cancel on gmail

Your Boomerang features remain active until the end of your current billing period. If you're billed monthly, you keep full access for the remainder of that month. No further charges appear on your billing statement after the cycle ends. Stopee recommends checking your billing history 30 days after cancellation to confirm no unexpected charges occurred.

How to cancel boomerang on iOS

If you purchased Boomerang through the Apple App Store on your iPhone or iPad, cancel through Apple's subscription management interface.

IOS cancellation steps

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the settings menu to access your Apple ID account.
3. Select "Subscriptions" from the available options.
4. Find "Boomerang" in the list of active and inactive subscriptions.
5. Tap on Boomerang to view the subscription details.
6. Tap "Cancel Subscription" at the bottom of the screen.
7. Follow any prompts to confirm cancellation. Apple may offer you options to resubscribe or show you why you might want to keep the subscription; these are optional.
8. Look for a message confirming cancellation and note the expiration date shown on the subscription details page.

Warning: Cancelling via the App Store does not immediately revoke access. You retain full features until the expiration date listed. Check that date carefully to know when access ends.

IOS refund eligibility

Apple's App Store has its own refund policy separate from Boomerang's. If you cancel within 14 days of purchase and haven't significantly used the app, Apple may approve a refund. Submit refund requests directly to Apple through the App Store, not to Boomerang. Stopee advises keeping purchase receipts from Apple to support refund claims.

How to cancel boomerang on android

Android users who subscribed through Google Play follow a similar but slightly different cancellation process.

Android cancellation steps

1. Open the Google Play Store app on your Android phone or tablet.
2. Tap your profile icon in the top right corner of the screen.
3. Select "Manage subscriptions" or "Subscriptions" from the menu.
4. Find and tap "Boomerang" in your active subscriptions list.
5. Tap "Cancel subscription" on the subscription details page.
6. Review the cancellation summary, which shows your expiration date and final billing date.
7. Confirm cancellation by tapping the final confirmation button.
8. You'll receive an on-screen confirmation. Your access continues until the expiration date shown.

Pro tip: Google Play subscriptions often show a "View subscription" option immediately after cancellation. Use this to verify the expiration date and ensure your cancellation was processed.

Android refund eligibility

Google Play offers a 15-minute money-back guarantee for some purchases and subscriptions. If you purchased Boomerang within the last 15 minutes and want a full refund, request it immediately through Google Play. Beyond that window, Singapore's 14-day cooling-off right applies if you haven't used the app substantially.

What happens after you cancel boomerang

Cancellation marks the end of your active relationship with Boomerang, but several details remain important to understand and monitor.

Access and features after cancellation

You retain full access to all Boomerang features you've paid for until your expiration date arrives. After that date, premium features lock, and your account reverts to the free tier (if one exists) or becomes inactive. Your scheduled emails that were already set to send before the expiration date generally still send on schedule. However, you cannot schedule new emails once your subscription ends.

Your data and account status

Your Boomerang account remains on file with the company unless you explicitly delete it. Scheduled messages, history, and account preferences may remain accessible even after the paid period ends. If you want to permanently delete all your data and remove the add-on entirely, you can uninstall the Boomerang Gmail add-on from your Gmail settings. Stopee recommends exporting any important data before uninstalling if retention matters to you.

Confirmation and record-keeping

Check your email for a cancellation confirmation from Boomerang or the relevant app store. If you don't receive one within 24 hours, log back into the platform where you cancelled and verify the subscription shows as "Expired" or "Inactive." Keep this confirmation for your records and for potential refund disputes later.

Will you get a refund when you cancel boomerang

Refund eligibility depends on when you cancel, how you purchased, and which Boomerang product you bought.

Boomerang's general refund policy

Boomerang for Gmail subscriptions are prepaid and explicitly non-refundable according to the company's stated policy. The company does not issue refunds or credits for partial months or unused time if you cancel partway through a billing cycle. However, this does not override Singapore's statutory consumer rights, which apply automatically.

Exceptions and special refund scenarios

• Boomerang API Testing Tool: This product includes a 7-day money-back guarantee on first purchase only. Refund requests submitted within 7 days are processed within 5 to 7 business days. Document your request and expected refund date.
• App Store purchases (iOS): Apple's policies apply, not Boomerang's. Request refunds through the App Store within 14 days of purchase if you haven't substantially used the app.
• Google Play purchases (Android): Google's policies apply. A 15-minute immediate refund window exists for most purchases, plus the ability to dispute charges within 30 days if the app does not function as advertised.
• Singapore's 14-day cooling-off right: Regardless of Boomerang's published policy, you can request a refund within 14 days of purchase under the Consumer Protection (Fair Trading) Act if you haven't significantly used the product. Send this request in writing to the company's registered office address and retain proof of delivery.

Warning: Boomerang may resist refund requests citing their non-refundable policy. If this happens and you're within 14 days of purchase, escalate to CASE or the CCCS rather than accepting a denial. Stopee has seen this approach succeed when consumers invoke their statutory rights.

Common mistakes when cancelling boomerang

Cancellation feels straightforward, but easy oversights can leave you paying longer than necessary or losing refund eligibility. Here are the pitfalls to avoid.

Mistaking account deletion for cancellation

Deleting the Boomerang app from your phone does not cancel your subscription. If you bought through an app store, the subscription remains active and continues to charge even without the app installed. Always cancel through the subscription management interface, not by deleting the app.

Ignoring the expiration date

After cancellation, the system shows you an expiration date when your access ends. Many users assume cancellation is immediate. If you cancel mid-cycle and expect the charges to drop off your next statement, check that statement carefully. Some services backdate credits or adjust billing; others do not. Stopee recommends setting a phone reminder for the day after your expiration date to verify no surprise charge appears.

Forgetting to save confirmation details

If a dispute arises or a charge appears after cancellation, you'll need proof of the cancellation and its date. Screenshots, confirmation emails, and subscription details pages are your evidence. Don't assume you'll remember or find these later.

Missing the 14-day refund window

Singapore's cooling-off period is 14 days from purchase. If you cancel on day 15, your statutory refund right has expired. Calculate your purchase date carefully and act quickly if a refund is your goal.

Cancelling the wrong subscription

If you have multiple app store accounts or use both the web add-on and a mobile app, you could accidentally cancel the wrong one and think you're cancelling everything. Verify you're logged into the correct account and cancelling the exact subscription you intend to stop.

Cancellation checklist for boomerang

Use this checklist to ensure you've completed cancellation correctly and protected yourself.

When to keep boomerang instead of cancelling

Cancellation is the right choice for some users, but others find Boomerang's productivity gains justify the cost. Consider these factors before you cancel.

Reasons to keep boomerang

If you send dozens of emails daily and rely on scheduling to manage time zones, Boomerang reduces friction significantly. The follow-up reminder feature prevents important messages from slipping through cracks. For professionals managing client communication, contractor follow-ups, or high-volume correspondence, the time savings often exceed the subscription cost. Test Boomerang for 14 days before cancelling; if you find yourself using these features regularly, the subscription pays for itself.

Reasons to cancel

Cancel if you rarely schedule emails, rarely miss follow-ups, or already use Gmail's built-in scheduling feature (which is free). If budget is tight and features feel like nice-to-haves rather than necessities, cancel guilt-free. Stopee always advocates for intentional spending on tools you genuinely use.

Boomerang's registered address in singapore

If you need to file a formal complaint, escalate a refund dispute, or exercise consumer rights, address correspondence to Boomerang Media Pte. Ltd., the company's legal entity in Singapore. Contact details may be found through the Accounting and Corporate Regulatory Authority (ACRA) registry or Boomerang's official website. When escalating to CASE or the CCCS, include this registered address on your complaint form.

Summary and next steps

Cancelling Boomerang is straightforward once you know which platform holds your subscription and what to expect after you cancel. The process takes under five minutes on Gmail, iOS, or Android. Your main concerns should be confirming the cancellation, noting the expiration date, and understanding your refund rights under Singapore law. Remember that Stopee is here to empower you in this process. If you encounter resistance from Boomerang or face surprise charges, don't hesitate to escalate through CASE or the CCCS. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover refunds they were entitled to. Your consumer rights are real, and you deserve clarity and respect throughout the cancellation process. Take action today, document everything, and trust that you're making the right choice for your budget and workflow.