Manage Cv Wizard

How to cancel CV wizard and get your refund in singapore

What CV wizard is and why you might want to cancel

CV Wizard is a subscription-based online service that helps you build professional resumes and CVs using customizable templates, AI-powered suggestions and step-by-step guidance. You access it via their website or mobile apps, and premium features are locked behind a recurring subscription.

The service works well for many people, but subscription costs add up quickly. You might be cancelling because you've finished your CV, found a competing tool you prefer, or simply want to stop the recurring charges. At Stopee, we understand that cancelling subscriptions should be straightforward and stress-free.

Core features of CV wizard

CV Wizard offers customizable CV templates, keyword optimisation guidance, AI-assisted content suggestions, and export or printing options. Your premium access level depends on your subscription tier, and the features you unlock vary by which platform you used to purchase (web, iOS or Android).

Why billing confusion happens

Many people struggle with CV Wizard cancellations because subscription management differs drastically across platforms. An iOS subscription cancels differently from an Android subscription, which works differently again from a web-based account. Each platform has its own billing system and cancellation process, so understanding your purchase channel is your first step to a clean cancellation.

Your consumer rights in singapore

What the consumer protection (Fair trading) act means for you

In Singapore, the Consumer Protection (Fair Trading) Act protects you against unfair trading practices. This includes hidden cancellation fees, misleading information about subscription terms, and automatic renewals that aren't clearly disclosed upfront. If CV Wizard fails to provide transparent cancellation instructions or charges you after you've requested cancellation, you have grounds to escalate to the Consumers Association of Singapore (CASE).

The cooling-off period and refund eligibility

If you purchased CV Wizard through their website and you are in the EU or Netherlands, a 14-day statutory cooling-off period may apply. This means you can cancel within 14 days and request a full refund if you did not accept immediate digital delivery. However, if you purchased through Apple App Store or Google Play, their respective refund policies override CV Wizard's terms, and you must request refunds directly from Apple or Google.

How to cancel CV wizard step by step

Cancel your CV wizard subscription via the app store (iOS)

If you subscribed through Apple's App Store on your iPhone or iPad, you must cancel directly through the App Store settings, not through the CV Wizard app itself.

1. Open the Settings app on your iPhone or iPad.
2. Tap your Apple ID (your name or profile picture at the top of the screen).
3. Select Subscriptions from the menu.
4. Find CV Wizard in your active subscriptions list.
5. Tap CV Wizard to open its subscription details.
6. Tap Cancel Subscription at the bottom of the screen.
7. Confirm your cancellation when prompted.

Warning: Simply deleting the CV Wizard app from your device does not cancel your subscription. Your billing will continue unless you formally cancel through the Settings menu. Many people make this mistake and wake up to unexpected charges.

Pro tip: After cancellation, check your Settings > Subscriptions screen again to confirm CV Wizard no longer appears under "Active" (it should move to "Expired" instead).

Cancel your CV wizard subscription via google play (Android)

Android users who subscribed through Google Play Store must manage their cancellation within the Google Play app or on the web version of Google Play.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon (top-right corner).
3. Select Payments and subscriptions.
4. Tap Subscriptions.
5. Select CV Wizard from your active subscriptions.
6. Tap Cancel subscription.
7. Follow the on-screen prompts to confirm.

Warning: Uninstalling the CV Wizard app does not stop your subscription or recurring charges. You must use the steps above to formally cancel through Google Play, or the money will keep leaving your account.

Pro tip: If you have trouble finding your subscription in the Google Play app, visit play.google.com in your web browser, sign in, and navigate to "Payments and subscriptions" > "Subscriptions" to cancel from there instead.

Cancel your CV wizard subscription via the website

If you subscribed directly through CVwizard.com by entering your payment details on their website, you cancel through your web account.

1. Visit cvwizard.com and log in with your email and password.
2. Navigate to your account settings or subscription settings (usually found in the top menu under "Account" or "My Profile").
3. Locate the subscription or billing section.
4. Click Cancel subscription or Manage subscription.
5. Confirm the cancellation by clicking the final confirmation button.
6. Save or take a screenshot of the cancellation confirmation email or page for your records.

Pro tip: Web cancellations typically stop auto-renewal immediately, but you retain access until your current billing cycle ends. Note the exact end date on your confirmation screen so you know when your access expires.

Cancel CV wizard by postal letter (if other methods fail)

If you cannot cancel online or through the app, or if you need a formal record of cancellation, you can send a signed letter to CV Wizard's parent company, Resumedia BV, at their Amsterdam address.

1. Write a clear, formal letter stating your name, email address used for the CV Wizard account, and a request to cancel the subscription effective immediately.
2. Sign and date the letter.
3. Send it via registered mail (tracked and recorded) to the address listed below in the "Company contact information" section.
4. Keep your proof of posting receipt and a copy of your letter for evidence of cancellation.
5. Note the registered mail tracking number in case you need to dispute a charge later.
6. Follow up with Stopee's escalation guides if CV Wizard continues to bill you after you've sent the letter and the tracking period has closed.

Warning: Unregistered mail may not arrive or may leave no proof of delivery. Always use registered or tracked mail, and keep the receipt as evidence. Cancellation is only processed when Resumedia BV receives and records your letter.

What happens after you cancel

Your access and billing timeline

Cancellation doesn't mean instant loss of access. Depending on where you subscribed, your experience will differ slightly.

If you cancelled via the website, your premium features typically remain active until the end of your current paid period. Check your account or cancellation email for the exact cutoff date. Once that date arrives, your account downgrades to a free version (if one exists) and you lose access to premium templates and AI features.

If you cancelled via App Store or Google Play, Apple or Google controls your access timeline, not CV Wizard. Open your subscription screen again to see the exact expiry date shown by the app store. In most cases, access continues through the end of your paid billing cycle.

Pro tip: Mark your access end date on your calendar so you're not surprised when premium features disappear.

Your account and stored CVs

Cancelling your subscription does not automatically delete your account or the CVs you've created. Your documents typically remain stored on CV Wizard's servers indefinitely unless you request deletion.

If you want to keep a copy of your CV before cancelling, download or export it to PDF or Word format while you still have access. Once you lose premium access, you may not be able to edit or export your work. If you want your account completely deleted, you must request this separately through CV Wizard's contact form or support channels-cancelling the subscription alone won't do it.

Will you get a refund?

Refunds for web subscriptions (cooling-off period)

You may be eligible for a refund if you meet specific conditions. If you subscribed directly through CVwizard.com and you cancel within 14 days of purchase without accepting immediate digital delivery, you are protected by consumer law in some jurisdictions (notably the EU and Netherlands). You can request a refund within 14 days of termination.

Important: The cooling-off period only applies if you did not explicitly agree to immediate digital delivery. If CV Wizard's terms state that you accepted access the moment you paid, the cooling-off right may be waived, and refunds after that point are unlikely.

To claim a refund during the cooling-off period, contact CV Wizard's support team in writing with your order number, the date of purchase, and your cancellation request. Stopee recommends saving all confirmation emails so you have proof of your purchase date.

Refunds for app store and google play subscriptions

Apple and Google manage refunds for subscriptions bought through their stores, not CV Wizard. You must request refunds directly from the app store where you paid.

For App Store (iOS), open Settings > your name > Media and Purchases > Ask for help with apps on the App Store, or visit reportaproblem.apple.com. For Google Play (Android), open the Play Store app, tap your profile icon, select "Payments and subscriptions" > "Subscriptions" > select CV Wizard, scroll down and tap "Refund".

Both Apple and Google typically refund subscription charges within a limited window (often 14 to 30 days). The longer you wait after the charge, the less likely they are to approve a refund. Submit your request as soon as possible.

Refunds after the cooling-off period

Once the cooling-off period expires or digital delivery has been accepted, CV Wizard's stated policy is non-refundable. Your subscription fees are considered a service charge for the use you've already had. Refunds after this point are at the company's discretion and rarely granted unless there is a service failure or billing error on their side.

If you believe CV Wizard charged you in error, or if they failed to cancel despite your request, Stopee advises you to escalate the issue to CASE (Consumers Association of Singapore) or your payment provider's dispute process. Many credit card issuers and banks offer chargeback protection if a merchant continues billing after cancellation.

CV wizard pricing and plans

Where to find current pricing

CV Wizard's pricing changes by region, purchase channel and promotional offers. Always verify pricing on the official site before committing to a subscription.

Note: Exact Singapore SGD pricing is not consistently published on the official site as of February 2025. Prices may be shown in EUR or GBP on cvwizard.com and converted to SGD by your bank or payment processor, which may add currency conversion fees. Always check the final charged amount before confirming purchase.

How to compare CV wizard with competitors

Before you buy-or if you're deciding whether to cancel-compare CV Wizard against other CV builders. Here's a quick snapshot of how common alternatives stack up.

If you're unhappy with CV Wizard's price or features, these alternatives may offer better value. Stopee helps you evaluate whether cancellation makes sense or if a plan downgrade might work instead.

Common mistakes when cancelling CV wizard

Mistakes that leave you billing

Cancelling a subscription feels straightforward, but small oversights leave you charged for months longer than intended. Here are the errors we see most often.

Mistake 1: Deleting the app without cancelling the subscription. This is the top reason people call their banks disputing unexpected charges. Uninstalling CV Wizard does nothing. The subscription lives in the App Store, Google Play or on CV Wizard's web billing system, not on your device. Delete the app guilt-free, but always cancel the subscription first through the store or website.

Mistake 2: Cancelling on the wrong platform. If you subscribed on iOS, cancelling via Google Play won't work. If you signed up via the website, toggling off notifications in the app doesn't stop your billing. Match your cancellation method to your purchase channel exactly. Stopee's step-by-step guides above show you how to identify where you bought it and which cancellation path to take.

Mistake 3: Ignoring your access end date. After you cancel, you still have access through the end of your current billing cycle. Many people cancel and then try to use premium features three weeks later, shocked that they've already lost access. Mark the expiry date so you're not caught off-guard.

Mistake 4: Not saving your CV before cancelling. Once premium access ends, you may lose the ability to edit or export your work. Download your CV to PDF or Word format before you cancel, or you might lose all those hours of work to CV Wizard's servers.

Mistake 5: Cancelling without proof. If you cancel via the website, screenshot or save the confirmation email. If you cancel via postal letter, use registered mail and keep the receipt. Without proof, you cannot dispute a charge if CV Wizard continues billing you. Stopee always recommends keeping cancellation evidence for at least 90 days.

How to check if your cancellation worked

Verification steps after cancellation

Immediately after you cancel, confirm the action succeeded. Don't wait for your next billing date to discover a problem.

1. If you cancelled via App Store, open Settings > Your Name > Subscriptions. CV Wizard should no longer appear under "Active" subscriptions; it should show under "Expired" instead.
2. If you cancelled via Google Play, open the Play Store, tap your profile icon, select "Payments and subscriptions" > "Subscriptions". CV Wizard should no longer be listed or should show "Cancelled" status.
3. If you cancelled via the website, log back into CVwizard.com and check your account settings. Your subscription status should read "Cancelled" or "No active subscription".
4. Check your email for a cancellation confirmation from CV Wizard, Apple, or Google. Save this email permanently.
5. Monitor your bank or payment card statement over the next two billing cycles. No new CV Wizard charges should appear.

Pro tip: Set a phone reminder for one day before your old billing date. If a charge still appears, you'll catch it immediately and can dispute it while the transaction is fresh. If no charge appears, you've successfully cancelled.

Company contact information and escalation

How to reach CV wizard

CV Wizard is operated by Resumedia BV, a Netherlands-based company. Here's how to contact them if you need to escalate an issue after cancellation.

Website: cvwizard.com

Support form: Visit your account page on CVwizard.com and look for "Help" or "Contact Us" in the footer menu.

Postal address for cancellation or formal requests:

Resumedia BV
[Company address as listed in their privacy policy - typically Amsterdam, Netherlands]

Send cancellations via registered mail to this address if you cannot cancel online. Keep your proof of posting.

Escalate to singapore consumer protection

If CV Wizard refuses to cancel after you've requested it, or if they continue charging you after cancellation, escalate to the Consumers Association of Singapore (CASE).

CASE can mediate complaints about unfair trading, hidden charges and non-compliance with cancellation requests. You can file a complaint at case.org.sg or call them at 6100 0315. Have your cancellation request emails and billing statements ready when you contact them.

You can also dispute the charge with your bank or credit card issuer, who may reverse fraudulent or recurring charges if CV Wizard continues billing after cancellation.

Your cancellation checklist

Use this checklist to ensure your CV Wizard cancellation is complete and documented.

Final thoughts on cancelling CV wizard

Cancelling CV Wizard is straightforward once you know your purchase channel and follow the right steps. The most important rules are: never delete the app and expect the subscription to stop, always match your cancellation method to where you subscribed, and save every confirmation email for proof.

Your subscription should stop immediately, your auto-renewal should disable, and your access should end on the date shown in your account. If anything feels off or if charges continue, use your saved confirmation as evidence and escalate to your payment provider or CASE. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover their money-and we're here to help you too if CV Wizard gives you any trouble after you've requested cancellation.