Manage Final Round Ai

How to cancel final round AI and protect your money in singapore

What is final round AI and who should use it

Final Round AI is a subscription-based software platform that helps hiring teams conduct, record, and evaluate interviews using artificial intelligence. The service analyses candidate responses in real-time, transcribes interviews automatically, and delivers structured feedback to streamline your hiring decisions.

Recruiters, hiring managers, and corporate talent acquisition teams use Final Round AI to reduce bias, save time on interview evaluation, and create consistency across your candidate pool. The platform operates as a cloud-based service with monthly and annual subscription plans, meaning you access it online and your data stays secure in the provider's servers.

Common use cases

You might use Final Round AI if your team conducts dozens of interviews monthly and needs faster candidate insights. The mock interview feature helps candidates practise before real interviews, while the real-time transcription and response analysis let your team focus on conversation rather than note-taking. If your company values data-driven hiring decisions and wants to reduce time-to-hire, this platform targets exactly that need.

Who this guide is for

You've landed on this Stopee guide because you want to cancel your Final Round AI subscription cleanly and without losing money. Whether you signed up through the App Store, a direct web subscription, or through your employer's account, this guide walks you through every step, your legal rights in Singapore, and the refund options available to you. Stopee helps thousands of consumers navigate subscription cancellations every month, and we're here to ensure you keep every dollar you're entitled to.

Final round AI pricing in singapore

You need to know exactly what you're paying before you cancel-or whether you're even on the right plan. Final Round AI offers two main subscription tiers in Singapore, and prices vary depending on where you subscribed.

Current SGD pricing via app store

These are the confirmed prices available through the Apple App Store for Singapore users. If you subscribed through a different channel (web portal, employer account, or Android), your pricing may differ slightly.

Why pricing matters for cancellation

Your billing cycle directly affects when you can cancel and what refund you're eligible for. Monthly subscribers pay every 30 days, while annual subscribers commit for a full year but get a better per-month rate. Pro tip: If you're on an annual plan, your next billing date is critical-cancel before that date hits to avoid an unwanted renewal charge.

Should you cancel final round AI

Before you cancel, it's worth asking yourself whether Final Round AI truly doesn't fit your needs anymore, or whether you're just frustrated with one specific feature. Stopee recommends pausing to consider these questions because cancelling and re-subscribing later often wastes time and money.

Reasons to cancel

• You've finished hiring and no longer need interview tools for the next few months.
• Your team uses a competing platform (like HireVue, Spark Hire, or Vidyo.ai) and wants to consolidate software.
• You signed up on impulse and haven't used the platform since-the sunk cost is real, but don't throw good money after bad.
• Your subscription was auto-renewed without clear consent, or you discovered hidden charges on your credit card.
• You're unhappy with the AI's accuracy or find the interface confusing compared to alternatives.
• Unexpected billing issues (double charges, currency errors, or unauthorized renewal) have eroded your trust.

Reasons to keep your subscription

• You're mid-hiring cycle and cancelling now means losing your interview history and candidate feedback.
• Your team is still evaluating candidates using Final Round AI's transcripts; switching tools now creates gaps in your process.
• You've only tried one or two features; the platform has much more functionality you haven't explored yet.
• Your employer pays for it; cancelling your account may not save you anything if your company owns the subscription.

How to cancel final round AI step by step

Cancellation methods depend on where you subscribed. Stopee breaks this into two paths: App Store cancellations (iOS) and account-based cancellations (web or Android). Follow the path that matches your subscription source.

Cancel via the app store (iOS)

If you signed up through Apple's App Store on an iPhone or iPad, you manage your subscription inside the Apple ecosystem-not within Final Round AI itself. This is a common point of confusion that Stopee sees repeatedly.

1. Open the Apple App Store app on your iPhone or iPad.
2. Tap your profile icon (top right corner).
3. Select "Subscriptions" from the menu.
4. Find "Final Round AI" in your active subscriptions list.
5. Tap "Final Round AI" and then tap "Cancel Subscription" or "Edit."
6. Follow the on-screen prompts to confirm cancellation.
   • Apple may offer you a discounted rate to stay-decline this unless you genuinely want to continue.
   • Keep a screenshot of the cancellation confirmation; you'll need it if a charge appears later.
7. Verify that the App Store shows "Your subscription was cancelled" and lists an expiration date (usually the end of your current billing cycle).

Pro tip: Apple processes cancellations immediately, but you retain access until your paid period ends. If you subscribed on January 15th for one month, you can use Final Round AI until February 15th even after cancelling on January 20th.

Cancel via final round AI account (web or android)

If you signed up directly through Final Round AI's website or Android app, you cancel inside your account settings. This method gives you direct control and often provides immediate confirmation.

1. Visit the Final Round AI website and sign in with your email and password.
   • If you're unsure of your password, use the "Forgot password" link to reset it before proceeding.
2. Navigate to your account settings (usually a gear icon or "Account" menu in the top right).
3. Look for "Billing," "Subscription," or "Manage Plan" section.
4. Click "Manage Plan" or "Subscription Settings."
5. Select "Cancel Subscription" and review the cancellation warning (Final Round AI typically reminds you that you'll lose access at the end of your billing cycle).
6. Confirm cancellation by clicking the final "Cancel" button.
   • Final Round AI should display a confirmation message on screen and send a confirmation email within minutes.
   • If you don't receive an email within 5 minutes, screenshot the on-screen confirmation as backup proof.

Warning: Do not simply delete the app or close your browser without officially cancelling through settings. Deleting the app does not cancel your subscription-your bank or credit card will still be charged at renewal.

Cancel via your employer's account

If your company owns the Final Round AI subscription and you're a user on that team account, cancellation requires admin approval. You cannot cancel a company subscription yourself. Instead, contact your IT department, Finance team, or whoever manages software subscriptions at your workplace. They'll handle the cancellation, and you'll keep access until your organization decides to end the service.

What happens after you cancel final round AI

Cancellation doesn't mean instant loss of access-it means you're no longer being charged for future months, but you retain use through the end of your current billing period. Understanding this timeline helps you plan your transition and avoid panic.

Your access timeline

After you cancel, your account moves into a "grace period" that lasts until the end of your current billing cycle. If you cancel on February 10th and your next renewal date was March 10th, you have access until March 10th at 11:59 PM. You can still run interviews, review transcripts, and download reports during this grace period-the service treats you as a paying customer until your time officially expires.

Once your grace period ends, Final Round AI will restrict your access to a view-only mode. You can see your historical interview data and transcripts, but you cannot start new interviews or conduct new mock sessions. Pro tip: If you need to export any interview records or reports, do it before your access expires, not after.

What happens to your data

Your interview transcripts, candidate feedback, and account data remain stored on Final Round AI's servers according to their data retention policy-typically 1 to 3 years depending on your jurisdiction and contract. You can download and save any reports before your access ends if you want offline copies. Most users export final candidate summaries, interview transcripts, and feedback reports to their own systems for legal and hiring records.

If you need to permanently delete your account and all associated data, contact Final Round AI's support team directly with a formal data deletion request. Singapore's Personal Data Protection Act (PDPA) gives you the right to request deletion of your personal information, though you may need to verify your identity first.

Refunds and your money after cancellation

This is where Stopee sees the most confusion and frustration. Final Round AI's refund policy is restrictive, but you have legal leverage in specific situations-and Singapore's consumer protections may help you.

Standard refund policy

Monthly subscriptions are non-refundable once payment processes. Final Round AI's Terms of Use state clearly that all monthly charges are final and cannot be refunded, regardless of whether you use the service or not. If you paid S$2.99 on January 15th and cancel on January 16th, Final Round AI will not refund that S$2.99-your only compensation is continued access until your month expires.

This policy is common in subscription software, but it's not bulletproof legally. If you can prove you never received access (a technical failure on Final Round AI's part), you may qualify for a refund of that month's charge. Pro tip: Keep screenshots showing login failures or error messages as evidence if you pursue this route.

The 72-hour money-back guarantee for annual plans

Annual subscriptions (S$29.99 per year) come with a limited refund window that monthly plans do not. If you purchased an annual subscription for the first time and used the service only minimally, you can request a refund within 72 hours of your purchase date.

• You must submit your refund request within exactly 72 hours of purchase-no exceptions.
• Your usage must be classified as "limited" (typically fewer than 2-3 interview sessions).
• The refund applies to first-time annual purchases only; renewals are excluded.
• Processing takes 5 to 7 business days back to your original payment method.
• If you've used the service extensively (dozens of interviews, multiple users), Final Round AI will deny the refund.

Warning: The 72-hour window closes regardless of weekends or public holidays. If you bought your annual subscription on Friday evening and realized you didn't need it on Monday morning, you've already lost 2 days of the window. Act fast if you're within this timeframe.

How to request a refund

Email Final Round AI's support team at their primary support address (check their website or your confirmation email for the current address). Include the following:

• Your account email address and subscription start date.
• A clear statement that you're requesting a refund under the 72-hour guarantee (if applicable) or due to a technical issue (if applicable).
• Any screenshots showing error messages or failed logins that prevented your use.
• Your payment method (credit card ending in ****) and transaction ID if you have it.

Stopee recommends keeping copies of all correspondence. Responses typically arrive within 2-3 business days. If Final Round AI denies your refund and you believe the denial violates the advertised policy, escalate to Singapore's consumer authority.

Your consumer rights in singapore

You have legal protections when dealing with digital services subscriptions in Singapore, even if the company is based overseas (Final Round AI operates from San Francisco). Understanding these rights empowers you to negotiate more effectively with the provider.

Protection under the consumer protection (Fair trading) act

Singapore's Consumer Protection (Fair Trading) Act protects you from unfair trading practices, including misleading subscription terms, hidden fees, and non-transparent cancellation processes. The Act applies to Final Round AI even though it's a US company, because the company is selling to Singapore residents.

If Final Round AI charges you without clear prior consent, hides cancellation options, or advertises a refund guarantee they refuse to honor, you can lodge a complaint with the Consumers Association of Singapore (CASE). CASE can mediate disputes and push Final Round AI to honour consumer protections. Stopee has seen CASE successfully recover refunds for users who were charged after trying to cancel.

The personal data protection act (PDPA)

Under Singapore's PDPA, you have the right to request deletion of your personal data after you cancel. Final Round AI must tell you how they store your interview transcripts and whether they delete data after a set period. If they refuse to delete your data or cannot explain their retention policy clearly, you can file a complaint with the Personal Data Protection Commission (PDPC).

Escalation pathway if you're denied a refund

If Final Round AI refuses to honour the 72-hour guarantee or acknowledge a technical issue that prevented your use, follow this escalation path:

1. Document everything: keep screenshots, confirmation emails, and copies of your refund request and their response.
2. Send a formal written demand to Final Round AI's support address, clearly stating the policy they're violating and your desired resolution (refund amount).
3. If Final Round AI ignores you or refuses within 7 days, lodge a complaint with the Consumers Association of Singapore (CASE) online or in person.
4. CASE will contact Final Round AI on your behalf and attempt mediation within 2-3 weeks.
5. If CASE mediation fails, you can pursue a claim in the Small Claims Tribunal for amounts up to SGD 10,000 (no lawyer required, filing fee is around SGD 10-50 depending on claim amount).

Pro tip: Most companies settle disputes quickly once CASE files a formal complaint because the reputational damage isn't worth a small refund. Stopee has seen this work repeatedly for consumers fighting unjust denials.

Common mistakes when cancelling final round AI

Cancellation seems simple on the surface, but small mistakes cost people time and money. We've seen thousands of users make these exact errors, and they're all avoidable.

Assuming the app deletion cancels your subscription

The biggest trap Stopee encounters is users deleting the Final Round AI app and believing they've cancelled their subscription. Deleting an app never cancels the underlying subscription-you're just hiding the app from your home screen while your bank account continues to be charged monthly. Always cancel through account settings or the App Store subscription manager, not by deleting the app.

Missing your 72-hour refund window on annual plans

If you bought an annual subscription impulsively and regretted it three days later, the 72-hour window is ticking. Many users delay requesting a refund because they're unsure whether they qualify, then find themselves on day four when the window closes. If you think you might want a refund, request it immediately-the worst outcome is Final Round AI says no, but at least you tried within the window.

Not documenting cancellation confirmation

You cancelled successfully, but three weeks later another charge appears on your credit card. Without proof of cancellation (screenshot, confirmation email, or CASE complaint), disputing the charge becomes much harder. Pro tip: Always take a screenshot of your cancellation confirmation and save the confirmation email. These two documents protect you if a surprise charge appears.

Cancelling at the wrong time during your billing cycle

If your annual subscription renews on March 10th and you cancel on March 9th, you'll still be charged on March 10th because the renewal happens before your cancellation takes effect. Always cancel at least 3-5 days before your next billing date to guarantee the renewal doesn't process. Check your next renewal date in your subscription settings before you click "Cancel."

Before you cancel: your final checklist

Stopee recommends running through this checklist before you officially cancel-it only takes 5 minutes but saves you from regret and lost data.

Final round AI contact information and support address

If you need to contact Final Round AI directly for refunds, technical issues, or data deletion requests, use the information below. As a US-based company, Final Round AI operates primarily from San Francisco, but they maintain email support for all markets including Singapore.

How to reach final round AI

Check your confirmation email or the Final Round AI website for the most current support email address. If you cannot find it, try support@finalround.ai or contact@finalround.ai as standard support addresses. Response times are typically 1-2 business days for standard inquiries and up to 5 business days for refund requests.

For formal legal notices (data deletion requests, formal refund demands), send correspondence to Final Round AI's registered agent in the United States, which is usually listed in their Terms of Use or on their corporate website.

Escalating if final round AI doesn't respond

If Final Round AI ignores your support email for more than 7 days, file a complaint with Singapore's Consumers Association of Singapore (CASE). You can lodge a complaint online at case.org.sg or visit their office in person. CASE will send Final Round AI a formal notice, and most companies respond within 48 hours when CASE is involved.

Your next steps: cancel with confidence

Cancelling Final Round AI is straightforward once you know which cancellation method applies to you (App Store, web account, or employer-managed). The 72-hour refund window for annual plans is real, and Singapore's consumer protections give you leverage if Final Round AI charges you unfairly or refuses to honour stated policies.

Take 5 minutes now to download your interview data, confirm your next billing date, and follow the step-by-step cancellation process that matches your subscription source. Keep your cancellation screenshot and confirmation email-they're your proof if you ever need to dispute a charge.

Stopee has helped thousands of consumers navigate subscription cancellations cleanly and recover refunds they were entitled to. Whether you're cancelling Final Round AI because you found a better tool, finished your hiring cycle, or discovered unexpected charges, you now have the knowledge to cancel confidently and protect your money. Visit Stopee.com for guides on cancelling hundreds of other subscriptions-you're in control of your spending again.