Manage Opus

How to cancel opus and reclaim your subscription money

What opus is and why you might want to leave

Opus is an AI-powered video editing platform designed to help creators generate short-form clips, captions, and polished content from longer video files. The service operates as a subscription model with both free and paid tiers, integrating with your mobile device or web dashboard for easy management.

You may be considering cancellation for several reasons: the tool no longer fits your workflow, you've found a more affordable alternative, or you simply want to pause your subscription while you focus elsewhere. Whatever your reason, Stopee is here to guide you through every step of the process and ensure you understand your rights as a consumer in Singapore.

Common reasons to cancel opus

Many creators discover that Opus's automated clip selection doesn't match their creative vision, or that the cost per project becomes prohibitive once you factor in multiple subscriptions. Others cancel after switching to desktop-based editing software or discovering competitor tools with better pricing or features for their specific workflow.

The importance of acting quickly

If you've decided to cancel, timing matters. Subscription charges renew on your billing date, and delays in cancellation can lock you into another billing cycle. Stopee recommends cancelling at least three to five days before your next renewal date to avoid unexpected charges.

Your consumer rights in singapore

Protection under the consumer protection (Fair trading) act

As a consumer in Singapore, you are protected by the Consumer Protection (Fair Trading) Act, which requires services like Opus to be supplied with reasonable care and within a reasonable timeframe. This Act also protects you against unfair contract terms and misleading advertising.

If Opus fails to provide the service as described, charges you without consent, or makes cancellation deliberately difficult, you have grounds to escalate your complaint to the Consumers Association of Singapore (CASE). Stopee advises keeping records of all transactions, emails, and cancellation attempts as evidence.

Your right to cancel and dispute charges

You have the explicit right to cancel any subscription. If you are charged after requesting cancellation, or if charges appear without authorisation, you can dispute them directly with your payment provider (your bank or card issuer) or with the platform itself. Do not assume silence means acceptance.

How to cancel opus across all platforms

Cancel opus on iPhone through the app store

Apple's App Store handles subscription management directly, which means cancellations are processed through your Apple account rather than through Opus itself.

1. Open the Settings app on your iPhone and tap your name at the top of the screen.
2. Select Subscriptions from the menu options.
3. Look for "Opus Clip" in your active subscriptions list and tap it.
4. Tap Cancel Subscription and confirm your choice when prompted.
5. Note the end date of your access-your paid features remain active until this date passes.

Pro tip: Apple typically processes cancellations within 24 hours, but you should receive immediate confirmation. Screenshot this confirmation for your records.

Warning: If you see "Cancel Free Trial" instead of "Cancel Subscription," you are still within a trial period. Cancelling now prevents charges after the trial ends, which is exactly what you want.

Cancel opus on android via google play store

Google Play manages subscriptions similarly to Apple, routing all cancellations through your Google account.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
3. Select Payments and subscriptions, then Subscriptions.
4. Find and tap "Opus Clip" from your list of active subscriptions.
5. Select Cancel subscription and confirm the cancellation notice.
6. Check the confirmation screen for your final access date.

Pro tip: Google Play shows a summary of your remaining access period on the cancellation confirmation. Take a screenshot before leaving this screen.

Warning: Uninstalling the Opus app does NOT cancel your subscription. You must complete these steps within the Play Store itself, or charges will continue.

Cancel opus via the web dashboard

If you manage your Opus subscription through the web platform, you can cancel or downgrade directly from your account settings.

1. Log into the Opus dashboard using your email and password.
2. Look for the crown icon (or settings menu) in the left sidebar.
3. Click on Plans or Billing depending on the interface layout.
4. Locate your active subscription and select Cancel or Downgrade.
5. Review the cancellation summary, which should show your final billing date and access end date.
6. Confirm cancellation by clicking the final confirmation button or verifying your email.

Pro tip: The web dashboard often shows your remaining credits and project limits. Export any critical projects or assets before your access expires, as Stopee cannot recover deleted files.

Warning: A "Downgrade" option differs from cancellation. Downgrading reduces your features but keeps the subscription active. If you want to stop all charges, select Cancel, not Downgrade.

What happens immediately after you cancel

Your access during the notice period

Cancellation does not mean instant lockout. Your paid features remain fully accessible until the end of your current billing cycle. If your renewal date is 1 September and you cancel on 15 August, you retain full access until 1 September. Stopee recommends taking advantage of this time to download or export any work you may need later.

Automatic renewal stops here

Once your cancellation is processed, automatic renewal is disabled. Your account transitions to a free tier (if available) after your paid period ends, or it becomes inactive. You will not be charged again unless you manually restart a subscription.

Your data and projects remain safe

Opus typically retains your projects and files for a grace period after cancellation, even if you downgrade to the free tier. However, this period is not unlimited. Stopee strongly advises downloading or exporting any critical assets during your paid access window to avoid permanent loss.

Understanding opus refund policies

Standard refund terms for subscription cancellations

Opus does not offer prorated refunds for cancellations made mid-cycle. If you cancel on 15 August but your renewal is 1 September, you do not receive a refund for those 17 days. Instead, you retain access until 1 September at no additional cost. This is standard practice across SaaS platforms and is typically disclosed in their terms.

However, Stopee reminds you that this policy applies only if you were properly informed of it before purchase. If you were not shown refund terms at checkout, you may have stronger grounds to dispute charges with your payment provider.

Project-based refunds for pro users

Opus Pro users may qualify for refunds under specific conditions. If you uploaded a project but have not downloaded any clips from it, you may request a refund of credits within 14 days of the upload date. This refund is issued as account credits, not as cash back to your card.

• Keep records of your upload timestamps by taking screenshots of the Projects page.
• Note the exact date you uploaded each project to calculate the 14-day window.
• Verify that no clips from the project have been downloaded to your device.
• Submit refund requests through the Opus support page or in-app help centre with upload documentation.

Pro tip: Stopee advises requesting project refunds before you cancel your entire subscription, as refund eligibility may be affected once your account is inactive.

Refunds for app store and google play purchases

If you purchased your Opus subscription through the Apple App Store or Google Play Store, neither Opus nor Stopee can process your refund directly. Apple and Google handle all refund requests independently.

• Contact Apple Support if you purchased through the App Store, providing your order ID and reason for the refund request.
• Contact Google Play support if you purchased through Android, also providing your order ID and purchase date.
• Both platforms typically process refund requests within 5 to 10 business days.
• App Store refunds are usually granted for purchases within 14 days if the app did not meet expectations.
• Google Play refunds are typically available within 48 hours of purchase.

Warning: If you request a refund through Apple or Google after cancelling your subscription, the platforms may deny the request, as you still had access to the service until your renewal date. Request refunds before cancelling if you believe you have legitimate grounds.

Opus pricing and plan comparison

Current opus subscription tiers

Pricing shown is representative and may vary by region or change over time. Always verify current pricing in the Opus dashboard or app store before purchase. Stopee recommends comparing these costs against competitor tools before committing to any annual plan.

Common cancellation mistakes and how to avoid them

You deserve clarity and control over your own money

Subscription platforms often rely on friction and confusion to retain paying users. By understanding common pitfalls, you protect yourself and ensure your cancellation sticks.

Deleting the app without cancelling the subscription

This is the most common mistake. Uninstalling Opus from your phone does not cancel your subscription. Your payment method on file continues to be charged every renewal cycle. You must follow the cancellation steps within the App Store or Google Play Store, or through the web dashboard, to stop charges.

Confusing downgrade with cancellation

The web dashboard offers both Downgrade and Cancel options. Downgrading moves you to a lower tier but keeps your subscription active and charges ongoing. Cancellation stops all charges (though access continues until the end of your current cycle). If you want zero recurring charges, select Cancel.

Missing the renewal date window

If you cancel after your renewal has already processed, you are typically locked into another full billing cycle. Stopee recommends setting a phone reminder three days before your renewal date so you have time to cancel without rushing.

Not checking confirmation details

After cancelling, verify the confirmation screen shows your cancellation status and final access date. Do not assume cancellation is complete without seeing this confirmation. Take a screenshot and save it in an email to yourself as proof.

Failing to dispute unauthorised charges

If you cancel but are still charged, contact your bank or card issuer immediately to dispute the charge as an unauthorised transaction. You have the right to reverse charges made after you requested cancellation. Stopee has helped thousands of consumers recover funds through chargeback claims.

Before and after cancellation checklist

Pre-cancellation tasks (do these first)

• Download or export all projects, clips, and assets you may need in the future.
• Take screenshots of any important project data or analytics within Opus.
• Note your current credit balance if you have unused credits on a Pro account.
• Check your current plan details and renewal date to understand when your access will end.
• Request any project-based refunds (Pro users) before cancelling your subscription.

Post-cancellation verification steps

• Confirm that your cancellation appears in the App Store, Google Play, or web dashboard as "Cancelled" or "Inactive."
• Screenshot the cancellation confirmation and email it to yourself as proof.
• Note the date your access ends (typically your next renewal date).
• Set a reminder to check your billing statements one week after this access end date to confirm no further charges appear.
• If charges continue after cancellation, contact your payment provider within 14 days to initiate a dispute.

When you should keep your opus subscription

Reasons to stay

Opus delivers genuine value if you create short-form video content regularly and the automated clip generation saves you meaningful time. The Pro plan's project-based refund option also protects you if experiments don't pan out, making it less risky for creators testing new content ideas.

If you are already locked into an annual plan and the cost is manageable, it may make sense to keep the subscription active through the year rather than cancelling mid-cycle and losing the discount. Stopee recommends calculating your cost per project: if Opus costs less per video than hiring an editor or buying alternative software, renewal might be the smarter choice.

Contact information and escalation

Opus support and account management

For subscription questions, billing issues, or cancellation support specific to your account, contact Opus directly through the in-app help centre or the official Opus support portal at help.opus.pro. Opus representatives can explain your specific charges, discuss partial refund eligibility, and confirm your cancellation status.

Disputing charges with your payment provider

If Opus declines your refund request or does not respond within 14 days, escalate to your bank or card issuer. You have the right to dispute unauthorised or unwanted charges through your payment provider's chargeback process. This typically takes 5 to 10 business days.

Singapore consumer protection escalation

If you believe Opus has violated your rights under the Consumer Protection (Fair Trading) Act-for example, by charging you without consent or making cancellation unreasonably difficult-lodge a complaint with the Consumers Association of Singapore (CASE). CASE can investigate and help mediate disputes at no cost to you. Visit the CASE website to file a formal complaint with details of your issue, transaction records, and cancellation attempts.

Stopee assistance and consumer advocacy

Stopee provides free guidance on subscription cancellation, consumer rights, and dispute resolution across dozens of digital platforms and services. If you need help drafting a complaint email, understanding your refund rights, or tracking down a company's cancellation process, Stopee's resources are available to support you. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover money owed, and we are here to do the same for you.

Your final action plan

Cancelling Opus is straightforward once you know which platform you used to purchase your subscription. Whether you bought through the App Store, Google Play, or the web dashboard, you can have your subscription stopped within minutes. Stopee has walked you through every step, every trap to avoid, and every right you have as a consumer in Singapore.

The key is action: pick your cancellation method from the sections above, follow the steps exactly as written, and verify your cancellation with a screenshot. Do not delay past your renewal date, and do not assume silence means success. If unexpected charges appear, dispute them immediately through your payment provider.

You have worked hard for your money, and you deserve to control where it goes. Stopee believes every consumer should be able to cancel a subscription without confusion, delay, or hidden fees. By following this guide, you are taking back control of your digital subscriptions and protecting your wallet. Start your cancellation today, and verify it is complete within 24 hours.