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How to cancel ProWritingAid: your complete singapore guide to stopping auto-renewals and recovering fees

What ProWritingAid is and why you might want to cancel

ProWritingAid is an AI-powered writing assistant that scans your work for grammar errors, style issues and readability problems. The tool integrates with your web browser, desktop and mobile apps, offering genre-specific feedback and detailed writing reports across multiple subscription tiers.

You can purchase ProWritingAid directly from the website, through the Apple App Store, or via Google Play. Plans range from monthly subscriptions to one-time lifetime purchases, all priced in SGD or USD.

If you've decided ProWritingAid isn't meeting your needs, or if you've accidentally purchased multiple plans, cancelling is straightforward once you know which platform holds your subscription. Stopee is here to guide you through every step.

Common reasons singapore users cancel ProWritingAid

Writers often cancel because they prefer alternative tools, the subscription renewed unexpectedly, or they completed their writing project and no longer need the service. Others discover cheaper competitors or find the interface doesn't suit their workflow. Whatever your reason, you have consumer rights that protect your decision to stop paying.

Your consumer rights in singapore and what they mean for your refund

Singapore's Consumer Protection (Fair Trading) Act shields you when you cancel digital services like ProWritingAid. Understanding these rights gives you leverage if the company resists your refund claim.

What the consumer protection (Fair trading) act guarantees

Under Singapore law, goods and services must be of merchantable quality and fit for purpose. If ProWritingAid doesn't deliver what it promises, or if you cancel within a reasonable window, you have grounds to request a refund.

ProWritingAid's Money-Back Guarantee explicitly offers a refund within 3 days for yearly and lifetime purchases made directly on their website. Monthly subscriptions purchased direct do not carry this guarantee, but that doesn't strip your statutory rights.

If ProWritingAid refuses a legitimate refund, you can escalate to the Consumers Association of Singapore (CASE) or lodge a complaint with the Competition and Consumer Commission of Singapore (CCCS). Stopee recommends documenting all communication with ProWritingAid before escalating.

Your right to cancel at any time

You always have the right to cancel a subscription. Stopping payments is your choice, even if the company terms say otherwise. Once you've cancelled, ProWritingAid must honour that cancellation and stop charging you on the next renewal date.

How to cancel ProWritingAid by platform: step-by-step instructions

Your cancellation method depends entirely on where you purchased your subscription. Below, Stopee breaks down each path so you cancel from the right place.

Cancel a direct website subscription

If you purchased your ProWritingAid plan directly from prowritingaid.com and paid by card or PayPal, follow these steps to stop future charges.

1. Visit prowritingaid.com and sign in with your email and password.
   • If you've forgotten your password, click "Forgot?" on the login page and reset via email.
2. Click your profile icon or avatar in the top right corner.
   • Look for "Account Settings" or "Billing" in the dropdown menu.
3. Select Subscription or Billing from the sidebar menu.
   • You'll see your current plan, renewal date and payment method.
4. Click the Cancel Subscription button next to your active plan.
   • ProWritingAid may offer a discount to keep you; ignore this unless you genuinely want to stay.
5. Confirm the cancellation by clicking Yes, cancel my subscription.
   • You'll receive an email confirmation within minutes.
6. Save or screenshot your cancellation confirmation email for your records.
   • This proves you cancelled and protects you if ProWritingAid charges again by mistake.

Pro tip: After cancellation, your access continues until the end of your prepaid period. You don't lose access mid-month; you simply stop renewing.

Cancel an apple app store subscription

ProWritingAid cannot cancel App Store purchases directly because Apple owns the billing relationship. You must cancel through Apple's own subscription management tools.

1. Open the Apple App Store app on your iPhone or iPad.
   • If you're on Mac, open the App Store from your Applications folder.
2. Tap your profile icon in the top right corner.
   • On Mac, click the Apple ID icon and select "Account Settings".
3. Select Subscriptions from the menu.
   • You'll see all active and expired subscriptions linked to your Apple ID.
4. Find ProWritingAid in the list and tap it.
   • Check the renewal date and billing amount.
5. Tap Cancel Subscription and confirm your choice.
   • Apple will stop charging you at the next renewal date.
6. Screenshot your cancellation screen as proof.
   • Apple sends confirmation emails, but visual proof helps if you dispute a charge later.

Warning: If Apple charged you but you've now cancelled, you can request a refund through "Report a Problem" in the App Store's Purchase History. Apple typically refunds within 5-10 business days if you acted within 14 days of the charge.

Cancel a google play subscription

Google Play subscriptions are managed inside the Google Play Store app. Cancellation is fast and stops future charges immediately on your next billing cycle.

1. Open the Google Play Store app on your Android device.
   • Ensure you're signed in to the Google account that made the purchase.
2. Tap the profile icon in the top right corner.
   • It looks like a circle with your initial or profile picture.
3. Select Payments and subscriptions or Subscriptions.
   • You'll see a list of all your active subscriptions.
4. Find ProWritingAid and tap it.
   • Check your renewal date and the amount you're charged.
5. Tap Cancel subscription and select your reason (optional).
   • Google collects feedback but doesn't require it to complete cancellation.
6. Confirm by tapping Yes, cancel.
   • Google sends a confirmation email within hours.

Pro tip: Google Play refunds are issued through the same payment method you used. If you used a debit card, the refund appears within 5-7 business days.

Delete your entire ProWritingAid account

If you want to remove all your files and user data, not just cancel the subscription, you must contact ProWritingAid support directly.

1. Email hello@prowritingaid.com with the subject line "Account deletion request".
   • Include your account email address and your full name for verification.
2. State clearly: "I request permanent deletion of my ProWritingAid account and all associated data."
   • This ensures the support team understands you want full account removal, not just subscription cancellation.
3. Wait for a confirmation email from support.
   • ProWritingAid typically responds within 24-48 hours on business days.
4. Note that your files are marked for deletion after 60 days per their terms.
   • If you need your writing samples or projects, download them before submitting this request.

ProWritingAid pricing and plans in singapore dollars

ProWritingAid offers several subscription tiers. Below is a comparison to help you decide whether cancellation is the right choice or if a downgrade suits you better.

Stopee notes that ProWritingAid lists prices in USD on their website. Conversions shown use a rate of approximately SGD 1.35 per USD 1.00. Actual SGD costs may vary slightly depending on your payment method and currency conversion at the time of purchase.

What happens after you cancel ProWritingAid

Cancelling a subscription can feel like a loss, especially if you've invested time learning the tool. Here's exactly what changes when you hit that cancel button.

Your access and data after cancellation

When you cancel a web subscription, you keep full access to ProWritingAid until the end of your prepaid period. If you paid for an annual plan in January and cancel in April, you can still use the tool through December. No access is cut off early.

For app-store subscriptions (Apple or Google), your access continues until the end of that month's billing cycle. You won't be charged again, and you retain all your projects and writing samples until your access expires.

After your access period ends, you can still view your account, but you cannot use ProWritingAid's editing features. Your files remain visible in your account for 60 days after the subscription ends. After 60 days, ProWritingAid deletes all user data unless you've requested account deletion earlier.

How to preserve your work before losing access

ProWritingAid doesn't automatically export your files when your subscription ends. Download your writing samples, project reports and any custom settings before your final access day.

• Visit your ProWritingAid dashboard and open each project or document.
• Use your browser's print function (Ctrl+P or Cmd+P) to save reports as PDF files.
• Copy and paste any original writing into a word processor or cloud storage like Google Drive.
• Export your detailed writing reports if they've helped you improve; these are valuable for tracking your progress.

Will you get a refund after cancelling ProWritingAid

Refunds depend on when you purchased, how much time has passed, and where you bought your subscription. Stopee breaks down your refund eligibility so you know whether to expect money back.

Direct website purchases and ProWritingAid's Money-Back guarantee

ProWritingAid's official policy offers a full refund within 3 days of purchase for yearly and lifetime plans bought directly from their website. Monthly subscriptions purchased direct do not qualify for this guarantee.

To claim a refund within this 3-day window, contact hello@prowritingaid.com with your receipt or transaction ID. ProWritingAid processes refunds within 5-10 business days back to your original payment method.

Important: After 3 days, ProWritingAid's Money-Back Guarantee no longer applies. However, you retain statutory consumer rights under Singapore law. If the service failed to meet reasonable quality standards or didn't perform as advertised, you can still request a refund and escalate to CASE or CCCS if ProWritingAid refuses.

App store and google play refunds

Apple and Google manage their own refund timelines separately from ProWritingAid's policy. You must request refunds directly through the store, not through ProWritingAid support.

Apple App Store: Request a refund within 14 days of purchase through "Report a Problem" in your purchase history. Apple approves most requests if you purchased within the refund window.

Google Play: Similarly, request refunds within 14 days through the Google Play Store app. Google typically approves refunds up to this deadline without question.

Warning: Some third-party websites mention a 14-day refund window for ProWritingAid direct purchases, which creates confusion. The official ProWritingAid guarantee is 3 days for direct web purchases. Don't rely on outdated or unofficial information.

Common mistakes singapore users make when cancelling ProWritingAid

Cancelling a subscription should be straightforward, yet many people stumble because they overlook a few critical details. Learning from these mistakes now protects your wallet and prevents unwanted charges later.

The most common error is cancelling only the subscription while your app is still installed and set to auto-renew. Just because you cancel on the website doesn't mean the app stops trying to charge you on Apple or Google. Always cancel through the app store itself if you purchased through an app store.

Another frequent mistake is confusing cancellation with account deletion. Cancelling stops your subscription but keeps your account active. If you want all your data removed, you must separately email support. Many users think one action handles both and are surprised to discover their account still exists months later.

A third trap is cancelling too close to the renewal date without confirming the cancellation was processed. If you cancel on the 28th and your renewal is the 30th, ProWritingAid may still charge you because the cancellation hasn't fully processed. Always screenshot your cancellation confirmation and check your account 24 hours later to verify the subscription shows as "cancelled" or "inactive".

Finally, users often forget to download their files and projects before cancellation. Once your access ends, you lose the ability to export reports and writing samples. Stopee strongly recommends saving everything within 48 hours of cancelling.

Refund checklist and next steps after cancelling

Use this checklist to ensure you've completed every step correctly and haven't left money on the table.

• Cancellation confirmed: Have you received a cancellation confirmation email from ProWritingAid, Apple, or Google?
• Correct platform: Did you cancel through the same platform where you purchased (website, App Store, or Google Play)?
• Files downloaded: Have you saved copies of your projects, reports, and writing samples?
• Account still active: If you wanted full account deletion, have you emailed support at hello@prowritingaid.com?
• Refund eligibility: Are you within 3 days (direct purchase) or 14 days (app store) of your original purchase date?
• Payment method confirmed: Do you know which card or payment method you used? Refunds return to the original source.
• Documentation saved: Have you screenshotted your cancellation confirmation and saved the confirmation email?
• Next billing date noted: Are you aware of when your final charge occurs so you can watch for it?

If a charge appears after cancellation, contact your bank or card issuer immediately and dispute the transaction. Stopee recommends keeping all cancellation emails for at least 6 months as proof.

ProWritingAid contact details and mailing address for escalations

If ProWritingAid refuses to cancel, delays your refund, or you need to escalate a dispute, use the contact information below. Stopee includes this so you have every option available.

Email support

Primary contact: hello@prowritingaid.com

Send cancellation requests, refund appeals, and account deletion requests to this email. ProWritingAid responds within 24-48 hours on business days.

Mailing address

ProWritingAid is operated by Orpheus Technology Ltd. If you need to send formal correspondence or a dispute letter, use this address:

Orpheus Technology Ltd
ProWritingAid Division
Unit 3, 14 Westland Place
London N1 7LP
United Kingdom

Note that ProWritingAid is UK-based but serves Singapore customers. Correspondence to this address may take 2-4 weeks to receive a response. For urgent matters, email is faster.

Escalation to singapore consumer authorities

If ProWritingAid doesn't respond within 7 business days or refuses your cancellation or refund request unreasonably, escalate to:

Consumers Association of Singapore (CASE)
Email: feedback@case.org.sg
Phone: +65 6100 0315
Website: case.org.sg

CASE mediation is free and protects your rights under Singapore's Consumer Protection (Fair Trading) Act.

Alternatively, lodge a complaint with the Competition and Consumer Commission of Singapore (CCCS) if you believe ProWritingAid engaged in unfair trading practices.

Should you cancel ProWritingAid or explore alternatives

Cancelling isn't always the best move. If you've cancelled impulsively or for a temporary reason, Stopee encourages you to consider whether an alternative solution exists.

Reasons to cancel and move on

• You've finished your writing project and no longer need editing assistance.
• ProWritingAid's interface doesn't match your workflow or learning style.
• You've found a competitor (such as Grammarly, Hemingway Editor, or LanguageTool) that better suits your needs.
• The subscription cost no longer fits your budget, and cheaper alternatives exist.
• You purchased by mistake or didn't realise auto-renewal was enabled.

Reasons to keep ProWritingAid or downgrade instead

• You use it regularly and the writing improvements justify the cost.
• The genre-specific guidance (for novelists, academic writers, or business professionals) directly supports your work.
• You've built habits around its reports and feedback, and switching tools would reset your progress.
• You're currently on a premium plan but could downgrade to monthly instead of cancelling entirely.

If cost is your main concern, ProWritingAid annual plans are significantly cheaper per month than monthly plans. Downgrading to annual billing saves you 30-40% compared to paying month-to-month. Stopee suggests checking whether a plan downgrade solves your problem before full cancellation.

Final summary: your path to cancelling ProWritingAid in singapore

Cancelling ProWritingAid is fast once you identify your platform and follow the right steps. Whether you purchased directly, through Apple, or via Google Play, the process takes fewer than 5 minutes.

Remember: you have consumer rights that protect you in Singapore. If ProWritingAid refuses to cancel or delays your refund, you can escalate to CASE or CCCS. You don't need to accept "no" as an answer.

Download your files before your access expires, save all cancellation confirmations, and monitor your account to ensure no accidental charges occur. If a charge appears after cancellation, dispute it with your bank immediately.

Stopee has helped thousands of consumers cancel unwanted subscriptions, understand their refund rights, and recover money from services that didn't meet their needs. Whether you're leaving ProWritingAid today or simply gathering information for the future, Stopee is here to empower you to take control of your subscriptions and your spending.