Manage Tradingview

How to cancel TradingView in singapore and reclaim your money

What is TradingView and why traders use it

TradingView is a cloud-based charting platform where traders and investors track real-time market data, build custom technical indicators and connect with a global community of trading enthusiasts. You access advanced charts, price alerts, and technical analysis tools that help you make faster trading decisions.

Many traders in Singapore subscribe to TradingView's paid plans to unlock premium features: more chart tabs per workspace, higher alert limits, advanced indicators and ad-free browsing. You can purchase subscriptions directly through the TradingView website or via the Apple App Store and Google Play Store on mobile.

The appeal and the commitment

TradingView's strength lies in its powerful charting suite and social features. However, subscriptions renew automatically, and many users discover they no longer need premium access-or prefer a cheaper alternative. If you fall into that category, Stopee is here to guide you through cancellation with zero friction.

Understanding your consumer rights in singapore

What the consumer protection (Fair trading) act protects you

Singapore's Consumer Protection (Fair Trading) Act safeguards your right to cancel subscriptions fairly and without hidden penalties. You are entitled to clear information about billing cycles, renewal dates and cancellation methods before you commit to any plan.

If TradingView fails to honour a cancellation request or charges you after you cancel, you have grounds to lodge a complaint with the Consumers Association of Singapore (CASE). Most importantly, you can escalate disputes without legal fees through CASE's mediation service.

Your refund entitlements under singapore law

TradingView's stated policy allows refunds for annual plans within 14 calendar days of purchase-but only if you bought directly on their website. App Store and Google Play purchases follow Apple and Google's refund windows (typically 14-48 hours for iOS, up to 48 hours for Android). If TradingView refuses a justified refund, Singapore consumer law gives you leverage to demand one through CASE.

TradingView pricing: what you're actually paying

Subscription plans and SGD equivalents

TradingView publishes prices in USD, but your credit card or app store will convert them to SGD at current exchange rates. Here's what each tier costs and what features you unlock:

Annual plans offer better value but lock you in

If you commit to an annual plan, you save roughly three months of fees. However, once you sign up, you cannot downgrade mid-year; you can only cancel and lose access to premium features at your next renewal date. This is why checking whether you truly need TradingView before renewing is crucial.

When you should cancel TradingView

Red flags that signal it's time to quit

You may benefit from cancelling if you trade infrequently, use TradingView only for research (the free tier covers basic charting), or have switched to a competing platform. Monthly charges add up-S$17-70 per month is S$204-840 annually. If you have not logged in within 30 days, cancellation is almost certainly the right move.

Reasons to keep your subscription

Stay subscribed if you actively trade five or more days per week, rely on real-time alerts for swing trading or day trading, or use advanced indicators your trading strategy depends on. The Premium plan genuinely serves professional traders; the Essential tier suits casual investors.

How to cancel TradingView: platform-by-platform steps

Cancel TradingView purchased via the apple app store (iOS)

If you subscribed to TradingView through the Apple App Store on your iPhone or iPad, Apple handles the cancellation, not TradingView. Follow these exact steps:

1. Open Settings on your iOS device.
2. Tap your Apple ID at the top of the screen.
   • If you do not see your Apple ID, scroll down and select Sign in first.
3. Select Subscriptions.
4. Find and tap TradingView.
5. Tap Cancel Subscription or Remove Subscription.
   • iOS will ask you to confirm; select Confirm.
6. Your cancellation takes effect at the end of your current billing cycle (not immediately).

Pro tip: Take a screenshot of the cancellation confirmation screen for your records. Apple's refund policy allows refunds within 48 hours of purchase for new subscriptions; if you cancel within 48 hours of buying, request a refund through Settings > iTunes & App Store > Apple ID > View ID > Purchase history.

Warning: Do not delete the TradingView app from your phone. Deleting the app does not cancel your subscription; you must use Settings > Subscriptions to end it.

Cancel TradingView purchased via google play store (Android)

Google Play subscriptions are managed separately from TradingView's website. Use this process to cancel on Android:

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon (top right corner).
3. Select Payments & subscriptions.
4. Tap Subscriptions.
5. Find and select TradingView.
6. Tap Cancel subscription.
   • If a Pause subscription option appears, you can pause instead of cancelling (your subscription freezes for one month).
7. Select your reason for cancellation (optional but helpful feedback for Google).
8. Tap Cancel subscription to confirm.

Your subscription ends at the end of your current billing period. Google Play typically refunds charges within 48 hours if you cancel within 48 hours of purchase; request a refund through the same Purchase History menu if you qualify.

Pro tip: If your cancellation does not take effect immediately, check that you used the same Google Account linked to your TradingView app.

Cancel TradingView purchased directly on the website

If you signed up for TradingView directly through tradingview.com and paid by credit card or bank transfer, you cancel via your account settings:

1. Visit tradingview.com and sign in with your username and password.
2. Click your profile icon (top right corner) and select Settings.
3. Click Billing in the left menu.
   • If you do not see a Billing option, your account may not have an active paid subscription.
4. Locate your active subscription under Current subscriptions.
5. Click Cancel subscription or Turn off auto-renewal.
   • If you see only Manage subscription, click it first, then select Cancel.
6. TradingView will ask you to confirm your reason; select it and click Confirm cancellation.
7. You receive an email confirmation within 5 minutes.

Important: Do not contact TradingView support via email or chat alone and assume that constitutes a cancellation. You must complete the steps above in your Billing settings. Support tickets without formal cancellation in Billing have caused billing disputes for users in Singapore.

Pro tip: If you want to keep your account but downgrade to the free tier (instead of cancelling), you can simply choose Turn off auto-renewal instead of Cancel subscription. This stops charges but lets you stay on the free plan with limited features.

What happens to your account after you cancel

Your access during the grace period

Cancellation is not instant. You retain access to all premium features until the end of your current billing period. If your billing date is the 15th of each month and you cancel on the 1st, you can still use Premium features until the 14th. After that date, your account automatically downgrades to the free tier.

Your data and saved charts

All your chart layouts, watchlists, alerts and trading ideas remain saved in your account. You do not lose any data when you downgrade to the free tier. If you resubscribe later, everything is exactly where you left it.

Auto-renewal stops after cancellation

Once you cancel, TradingView stops charging you. Your subscription will not renew, and no further payments will be deducted from your credit card or bank account. If you see a charge after cancellation, contact Stopee or CASE immediately, as this is a billing error.

Refunds: what TradingView will and will not pay back

Refunds for annual plans purchased on the website

TradingView's official policy grants refunds for annual subscriptions purchased directly on tradingview.com within 14 calendar days of payment. To request a refund, contact TradingView support immediately and provide your payment confirmation email. Response typically takes 3-5 business days.

After 14 days, refunds are not guaranteed. However, you can still ask support to make an exception; while exceptions are discretionary, TradingView has approved refunds for users with documented hardship. Stopee recommends attempting a refund request anyway if you cancelled within 30 days.

Refunds for monthly plans and app store purchases

Monthly subscriptions are not refundable under TradingView policy, regardless of when you cancel. This is because you pay for one month at a time, and you receive immediate access to the full feature set.

If you bought through Apple App Store or Google Play, refund requests go directly to Apple or Google, not TradingView. Apple grants refunds within 48 hours of purchase; Google does the same. File your refund request through the app store immediately if you changed your mind.

Scenarios where refunds are denied

TradingView does not refund charges for upgrades (e.g., switching from Plus to Premium mid-month), standalone market data fees, cryptocurrency payments or accounts flagged for chargebacks. If your bank initiates a chargeback without contacting TradingView first, your account may be suspended.

Warning: Never initiate a chargeback as your first action. Contact TradingView support and Stopee first; a chargeback damages your relationship with the platform and can result in account closure.

Common mistakes that waste your money

Cancelling is simple in theory, but hidden traps catch hundreds of traders every month. Learning these mistakes now saves you real money.

Mistake 1: deleting the app instead of cancelling the subscription

Removing TradingView from your phone or deleting your account does not stop billing. Your subscription continues to renew silently in the background until you formally cancel through Settings (iOS), Google Play (Android) or your Billing dashboard (web). Many users delete the app and assume they have cancelled, then discover charges months later.

Mistake 2: contacting support without using the billing settings

Emailing or messaging TradingView support does not constitute a formal cancellation. Support staff sometimes forget to escalate chat messages to the billing team. Always cancel directly in your Billing settings, then email support only if something goes wrong. This creates a paper trail and prevents disputes.

Mistake 3: missing the 14-day refund window for annual plans

If you bought an annual plan on tradingview.com, you have exactly 14 calendar days to request a refund. Day 15 onward, refunds are at discretion only. Check your payment confirmation email to find your purchase date, then request a refund immediately if you qualify. Waiting weeks and then asking rarely succeeds.

Mistake 4: forgetting to cancel before a billing date

If your subscription renews in 3 days and you want to avoid another charge, cancel immediately. Delays can push you past the renewal date, and you will owe another month. Mark your calendar with cancellation deadlines to avoid this.

Mistake 5: cancelling on the wrong platform

If you bought TradingView via the Apple App Store, cancelling on the website does not work-your app store subscription stays active. Match your cancellation method to where you purchased. Stopee recommends confirming your purchase location in your email receipts before you start.

Timeline: when your cancellation takes effect

Web purchases (tradingview.com)

You cancel in Billing settings and receive an email confirmation within 5 minutes. Premium features remain active until 11:59 PM on your next billing date. After that, your account is free tier only.

Apple app store purchases

You cancel in Settings > Subscriptions, and Apple sends a confirmation within 1 minute. TradingView premium access ends at 11:59 PM on your next billing date (visible in the subscription details screen).

Google play purchases

You cancel in Google Play > Subscriptions, and cancellation takes effect at the end of your current billing period. Google sends a confirmation email within 24 hours. Your access does not change until the renewal date passes.

Comparing cancellation and downgrade options

How to request a refund if TradingView overcharged you

Step 1: gather your evidence

Collect your payment confirmation emails, bank statements showing the charge, screenshots of your subscription settings and the cancellation confirmation email. You need proof that you cancelled before a charge occurred.

Step 2: contact TradingView support directly

Email support@tradingview.com with a clear subject line: "Refund request-charged after cancellation" or "Refund request-unauthorized charge." Include all evidence and explain the error in one short paragraph. Request a response within 7 days.

Step 3: escalate to CASE if support refuses

If TradingView does not respond within 7 business days or refuses your refund without justification, lodge a complaint with the Consumers Association of Singapore (CASE) at case.org.sg. You can submit complaints online at no cost. CASE mediates disputes between consumers and businesses free of charge and has authority to push for refunds under Singapore consumer law.

When filing with CASE, include the same evidence plus TradingView's response (or lack thereof). CASE typically resolves disputes within 30 days.

Your checklist before and after cancellation

Use this checklist to ensure you cancel correctly and avoid billing surprises:

• Identify where you purchased TradingView (website, Apple App Store or Google Play).
• Note your next billing date from your confirmation email or subscription settings.
• If buying an annual plan, confirm the 14-day refund window deadline in your email receipt.
• Cancel using the correct method for your purchase platform (website, Apple ID settings or Google Play).
• Take a screenshot or save the cancellation confirmation email.
• Verify that no new charge appears on your bank statement 3-5 days after the billing date passes.
• Check your email for TradingView's post-cancellation confirmation within 24 hours.
• Keep all cancellation evidence for at least 12 months in case a dispute arises.
• If a charge appears after cancellation, contact your bank within 5 days to dispute it and escalate to CASE.

Frequently asked cancellation scenarios

Can you get a partial refund if you cancel mid-month

No. TradingView bills in full for each month or year, and proration is not offered. If you cancel on day 15 of a 30-day billing cycle, you lose the remaining 15 days of access once the period ends. This is standard across the industry. For this reason, annual plans are only worth buying if you are confident you will use TradingView for the full year.

What if you accidentally resubscribed after cancelling

If you signed up again and want to reverse it, you have 14 days from the new purchase date to request a refund (for annual plans only). Email support immediately with proof of both cancellation and resubscription. Most support teams approve these requests as a one-time courtesy.

Can you cancel and reactivate later without losing data

Yes. Your account, charts, watchlists and trading ideas are preserved even after cancellation. You can resubscribe months later and find everything exactly as you left it. However, you do not get your original price back; current pricing applies.

Why stopee users cancel with confidence

Cancelling a trading platform feels daunting because real money is at stake and renewal dates sneak up fast. Stopee has helped thousands of consumers cancel TradingView and other subscriptions without losing money to missed deadlines or hidden fees. Our guides break down every platform-specific step, flag the money-wasting traps and connect you to consumer protection tools like CASE when companies refuse to honour cancellations.

Whether you are downgrading to free, switching to a cheaper competitor or stepping back from trading entirely, Stopee ensures you stay in control of your spending and your data. If you encounter any pushback from TradingView after cancelling, return to Stopee-we have the consumer law knowledge and escalation tactics to resolve it.

Contact information for TradingView support and cancellation escalation

If you need to contact TradingView directly after cancellation or dispute a charge, use these channels:

TradingView support email: support@tradingview.com

TradingView policies and terms: tradingview.com/policies

Consumers Association of Singapore (CASE) - complaint escalation:

• Website: case.org.sg
• Phone: 6100 0315
• Address: 101 Cecil Street, #02-01, Tong Eng Building, Singapore 069534
• Operating hours: Monday-Friday, 9 AM-5:30 PM (closed Saturdays, Sundays and public holidays)

For help navigating your cancellation and understanding your consumer rights, visit Stopee at stopee.com. Stopee provides step-by-step guides and live support for cancelling subscriptions across all platforms and industries in Singapore.