Manage Unitask

How to cancel unitask and understand your refund rights in singapore

What is unitask and why you might want to cancel

Unitask is a subscription-based productivity app designed to help you focus on completing one task at a time through a clean, minimalist interface. The service operates on a paid subscription model delivered as a software-as-a-service (SaaS) product, accessible via the Unitask website and mobile apps across iOS and Android platforms.

After an initial $1 refundable trial period lasting 14 days, Unitask charges you recurring fees in US dollars: either $28 per month or $280 per year. In Singapore dollars, these convert to approximately S$40.30 per month or S$403.00 per year (exchange rates vary daily).

You might decide to cancel Unitask for several reasons: the minimalist approach may not suit your workflow, you prefer alternative task management tools, budget constraints require you to trim subscriptions, or you simply find you are not using the service enough to justify the cost. Whatever your reason, Stopee is here to walk you through the cancellation process and help you understand your consumer rights in Singapore.

Core features and what you lose after cancellation

Unitask offers full access to its task management features after the trial period ends, including focused work modes, simplified project flow, and a distraction-free interface designed for deep productivity work. The service is available 24/7 across devices.

Once your subscription ends at the close of your billing period, you lose access to all paid features. Your account and task data may remain visible for a limited time, but you cannot create new tasks, edit existing ones, or sync across devices without an active paid subscription.

Unitask pricing and your costs in singapore dollars

Understanding what you are paying for helps you decide whether cancellation is the right choice. Stopee has prepared a clear breakdown of Unitask's current pricing structure.

The annual plan offers better value per month, but commits you to 12 months of charges. Monthly billing gives you flexibility to cancel sooner if Unitask does not work for you. All prices shown are approximate and subject to daily exchange rate fluctuations.

Why the pricing model matters for your cancellation strategy

If you are on the monthly plan and cancel mid-month, your charges stop at the end of that billing cycle. If you are on the annual plan, cancelling early does not trigger a pro-rata refund by default. This is why understanding Unitask's refund policy before you cancel is critical for your wallet.

How to cancel unitask across all platforms

Stopee has tested the most straightforward cancellation paths and gathered them into step-by-step instructions so you avoid unnecessary delays or missed deadlines. Cancellation through Unitask's account settings or support email both work effectively.

Cancel unitask via the website or app

This is the fastest method and gives you immediate confirmation that your cancellation has been processed. You remain in control of the process and can see the exact end date of your subscription.

1. Open the Unitask app on your device or visit the Unitask website in a web browser.
2. Sign in to your account with your email address and password.
3. Navigate to your account settings or subscription page. Look for tabs or menu items labelled "Account", "Subscription", "Billing", or "Settings".
4. Select your active subscription from the list displayed.
5. Find and click the "Cancel subscription" button or toggle off "Auto-renewal" (the exact wording varies, but the intent is the same).
   • Pro tip: If you see an option to "Pause" instead of "Cancel", choose "Cancel" to permanently end your subscription. Pausing may restart charges automatically after a set period.
6. Confirm your cancellation when prompted. Unitask will ask you to confirm that you understand charges will stop at the end of your current billing period.
7. Screenshot or photograph the confirmation page or email for your records. This is your proof of cancellation and will be essential if a charge appears after your cancellation date.

Warning: If you subscribed to Unitask through the Apple App Store or Google Play Store, you may believe you must cancel through that app store. Unitask's terms indicate that cancelling through your Unitask account settings is sufficient and cancels the underlying subscription. You do not need to perform a separate cancellation in the app store itself, though doing so does no harm.

Cancel unitask by contacting support

If you cannot locate the cancellation button in your account, or if you prefer human confirmation, email Unitask's support team directly. This method creates a written record of your request and is useful if a dispute arises later.

1. Compose a new email to support@unitask.app with the subject line "Subscription cancellation request".
2. Include the following information in the body of your email:
   • Your full name
   • The email address associated with your Unitask account
   • Your account ID (if you have it)
   • A clear statement: "I request cancellation of my Unitask subscription effective immediately" or "effective at the end of my current billing period"
3. Send the email and wait for a response. Unitask support typically replies within 1 to 2 business days.
4. Save the support response in your email archive. This is your proof that you requested cancellation, and it includes the date your cancellation takes effect.

Unitask's terms state that cancellations requested via support also apply at the end of your current billing cycle. You will not be charged immediately, but charges will not resume either.

Key timing to remember

Whether you cancel through your account or via email, the cancellation takes effect at the end of your current billing period. If your billing date is the 15th of each month and you cancel on the 3rd, you remain a paying subscriber until the 15th. After that date, you cannot log in with your paid features unless you reactivate.

What happens to your access and data after cancellation

Cancelling Unitask creates a specific sequence of events, and understanding this timeline prevents confusion about what you can and cannot do after you submit your cancellation request. Stopee wants you to know exactly what to expect.

Your access during the grace period

When you cancel, your subscription remains active until the end of your paid billing period. You retain full access to all paid features, including task creation, editing, syncing, and project management. Nothing changes for you until your billing cycle closes.

This grace period is valuable: you can continue to export your data, back up important tasks, or even change your mind and reactivate without penalty.

What stops working after your cancellation date

Once your billing period ends, your account converts to a free or inactive state. You lose the ability to:

• Create new tasks or projects
• Edit existing tasks
• Sync your data across devices
• Access advanced features or integrations (if any)

Your task history and account data may remain viewable in a read-only mode for a limited time, but Unitask's exact data retention policy is not fully transparent. If you need to preserve your tasks, export them or take screenshots before your subscription expires.

Preventing unwanted auto-renewal charges

Auto-renewal is the primary reason customers face unexpected charges after cancellation. To prevent this:

• Confirm that Unitask's system shows "Subscription cancelled" or "Auto-renewal off" in your account settings.
• If you subscribed through Apple App Store or Google Play, verify in those apps that the subscription does not show as "Active" or "Renewing".
• Check your email for a cancellation confirmation from Unitask within 24 hours of your cancellation request.
• Set a calendar reminder for 2 days after your scheduled billing date to check your credit card or bank statement.

Refunds and what to expect from unitask

Singapore's consumer protection laws give you certain rights, but Unitask's refund policy is restrictive by default. Stopee has analysed the policy and the law so you know where you stand and when to escalate.

Refunds during and after the trial period

Unitask offers a refundable $1 trial charge (approximately S$1.44) that provides 14 days of full access. If you cancel during this trial period, the $1 is refundable. This is a meaningful consumer protection: you can test the service with minimal financial risk.

Pro tip: Cancel your subscription during the trial if you know Unitask is not for you. This ensures you receive the $1 back and no further charges occur.

Refunds for paid subscriptions (monthly and annual)

Once the trial ends and you pay the full subscription price ($28 per month or $280 per year), Unitask's policy is non-refundable by default. This means:

• Monthly payments cannot be refunded after the billing date, even if you cancel immediately after.
• Annual payments cannot be refunded pro-rata if you cancel mid-year.
• No automatic cooling-off period exists under Unitask's terms.

However, Unitask may consider refund requests for accidental charges if you request them within 3 days of the charge and your subscription did not begin with the $1 trial. These refunds are reviewed case-by-case and granted at Unitask's sole discretion, meaning there is no guarantee.

When you may have a right to a refund under singapore law

Unitask's stated refund policy does not override your statutory consumer rights under Singapore's Consumer Protection (Fair Trading) Act. If the service is not delivered as promised, or if the service is substantially defective, you may have a right to a refund regardless of Unitask's terms.

Examples include:

• The app crashes continuously and cannot be used for its stated purpose.
• Unitask shuts down its servers during your paid subscription period without notice.
• The service is billed in error or you are charged twice for the same period.
• Unitask misrepresents features in a material way (e.g., claims offline mode is available when it is not).

If you experience any of these issues, contact Unitask support immediately with detailed evidence (screenshots, error messages, dates). If Unitask refuses to help, you can escalate to the Consumer Association of Singapore (CASE) or the Infocomm Media Development Authority (IMDA) for guidance on your next steps.

Your consumer rights in singapore and how they apply to unitask

Stopee believes you should understand the legal protections available to you as a consumer, because these rights exist independently of what any company's terms say. Singapore law protects you even if a service provider tries to waive those protections.

The consumer protection (Fair trading) act and digital services

Under Singapore's Consumer Protection (Fair Trading) Act, suppliers (including digital service companies like Unitask) must not engage in unfair or unconscionable conduct. This means:

• Services must be delivered as described and advertised.
• Services must be fit for purpose and of acceptable quality.
• Hidden charges or misleading billing practices are prohibited.
• Refusal to cancel a subscription without valid reason may be deemed unfair conduct.

Unitask cannot legally use its terms and conditions to exempt itself from these protections.

What to do if unitask refuses to help

If you encounter a problem with Unitask and the company refuses to resolve it:

• Step 1: Document everything. Keep screenshots of the issue, copies of all emails, transaction records, and timestamps of when the problem occurred.
• Step 2: Send a formal request to Unitask support via email. Use the phrase "I am requesting a refund under the Consumer Protection (Fair Trading) Act" to signal that you understand your legal rights.
• Step 3: If Unitask does not respond within 14 days, or if they refuse without valid reason, file a complaint with the Consumer Association of Singapore (CASE). CASE is Singapore's official consumer watchdog and mediates disputes at no cost to you.
• Step 4: For technical or billing-related issues affecting digital services, you can also contact the Infocomm Media Development Authority (IMDA) for guidance on your rights.

Stopee recommends escalating to CASE if a legitimate complaint is ignored, because companies often settle once they receive a formal complaint notice.

Common mistakes people make when cancelling unitask

Cancelling a subscription sounds simple, but small oversights can leave you charged long after you expected to be. We hear these stories often, and Stopee is here to help you avoid them.

Mistake 1: confusing app uninstall with subscription cancellation

Deleting the Unitask app from your phone does not cancel your subscription. The subscription remains active in Unitask's system, and charges continue. Your next bill will arrive on your card even though the app is no longer on your device. Always cancel the subscription in your account settings or via support email before deleting the app.

Mistake 2: assuming app store cancellation is complete

If you subscribed through the Apple App Store or Google Play, cancelling the subscription there may not fully cancel your underlying Unitask account subscription (depending on how Unitask processes the billing). The safest approach is to cancel in your Unitask account settings and then verify in the app store that the subscription no longer shows as active.

Mistake 3: not requesting cancellation in writing

Verbal requests to support staff or vague cancellation attempts often fail because there is no proof you requested it. Always submit cancellation requests via your account settings (which generate a confirmation) or email support (which creates a time-stamped record). Screenshot everything.

Mistake 4: cancelling too late in the billing cycle

If your billing date is the 15th and you cancel on the 14th, you are likely already charged for the next period. Check your billing date in your account settings before you cancel. If you have just been charged and cannot wait until the next cycle, request a refund for the accidental charge within 3 days.

Mistake 5: ignoring the cancellation confirmation email

Unitask may send a confirmation email after you cancel. If you do not receive one within 24 hours, your cancellation may not have been processed. Log back into your account to verify that the subscription status shows as "Cancelled" or "Inactive".

A checklist for a smooth unitask cancellation

Use this Stopee checklist to ensure you have covered every step and left no loose ends.

• I have logged into my Unitask account and verified my current subscription status and billing date.
• I have submitted a cancellation request either through my account settings or via email to support@unitask.app.
• I have screenshotted the cancellation confirmation page or saved the support response email.
• I have verified in my account settings that my subscription now shows as "Cancelled", "Inactive", or "Auto-renewal off".
• I have checked the Apple App Store or Google Play (if applicable) to confirm the subscription no longer shows as "Active".
• I have set a calendar reminder for 2 days after my scheduled billing date to check my bank or credit card statement.
• I have exported or backed up any important task data before my subscription expires.
• I have received a confirmation email from Unitask within 24 hours of my cancellation request.
• I have filed the confirmation email and screenshots in a folder titled "Unitask Cancellation" for future reference.

When you should keep your unitask subscription

Cancellation is not always the right choice. Consider keeping your subscription if you genuinely value Unitask's focus-driven approach and use it regularly for work or personal projects. If you are considering cancellation solely for cost reasons, explore these alternatives first:

• Switch to the annual plan ($280 per year) instead of monthly billing ($28 per month) for a 17% discount.
• Use the 14-day trial again if Unitask's free tier is available and meets your basic needs.
• Contact Unitask support to ask if they offer student discounts, long-term discounts, or loyalty pricing for existing users.
• Pause your subscription (if available) rather than cancelling if you may return to the service later.

Stopee believes cancellation should be a choice driven by genuine disuse or better alternatives, not confusion about features or pricing.

Summary and next steps

Cancelling Unitask is straightforward once you know the rules. You can cancel via your account settings in under 5 minutes, and your cancellation takes effect at the end of your billing period. Unitask's refund policy is non-refundable for paid subscriptions but reversible if you act within 3 days of an accidental charge. Your consumer rights under Singapore law remain intact even if Unitask's terms seem restrictive.

If you decide to proceed:

• Use the step-by-step instructions above to cancel your subscription today.
• Screenshot your confirmation for your records.
• Monitor your next billing statement to ensure no charge appears.
• If Unitask charges you after cancellation, escalate to CASE with your proof of cancellation.

Stopee has helped thousands of consumers cancel unwanted subscriptions, understand their refund rights, and recover funds from companies that refused to help. Whether you are cancelling Unitask or any other service, our guides are designed to empower you with knowledge and confidence. Visit Stopee at stopee.com to explore cancellation guides for hundreds of services, find escalation contacts for consumer authorities, and access templates for formal refund requests. You deserve clarity, fairness, and control over your subscriptions. Stopee is here to make sure you get it.