Manage Voice.Ai

How to cancel Voice.Ai in singapore and protect your subscription rights

What Voice.Ai is and why you might want to cancel

Voice.Ai is a SaaS platform that uses artificial intelligence to generate, clone, and transform voices for personal and commercial projects. You subscribe to access voice synthesis tools, API integrations, and app-based features ranging from a free starter tier to premium business plans. The service operates under VOICE AI PTE. LTD. (UEN 202512353W) and charges primarily in USD, with conversions to SGD depending on your payment method and bank fees.

If you signed up to experiment with voice cloning or real-time voice transformation but no longer need the service, or if you've found a better alternative, cancelling before your next renewal protects your wallet. Stopee understands that subscription fatigue is real-many Singaporeans juggle multiple digital services without realising how quickly charges accumulate. This guide walks you through cancelling Voice.Ai, understanding what happens next, and knowing your consumer rights.

Common reasons to cancel Voice.Ai

• You've completed a short-term project and no longer need synthetic voice features.
• The service doesn't integrate smoothly with your existing workflow.
• You've switched to a competitor offering better value or more advanced features.
• You want to avoid unexpected automatic renewal charges.
• Budget constraints mean you need to trim discretionary subscriptions.

Voice.Ai pricing and plans in singapore dollars

Understanding what you're paying for helps you decide whether cancellation makes sense. Voice.Ai publishes pricing in USD; the SGD amounts below are approximate conversions at 1 USD = 1.35 SGD. Actual charges depend on your bank's exchange rate and card fees, so you may see slightly different amounts on your statement.

Pro tip: If you're on a free plan, cancellation simply means stopping any future upgrade to a paid tier. If you're on a paid plan, you must cancel before your next billing date to avoid being charged again.

Your consumer rights in singapore before you cancel

Singapore's Consumer Protection (Fair Trading) Act gives you important protections when dealing with subscription services. Stopee believes you deserve to know these rights upfront-they can be your leverage if Voice.Ai refuses a cancellation or wrongfully charges you.

What the consumer protection act says about subscriptions

• Right to cancel: You have a statutory right to cancel certain distance contracts (subscriptions purchased online) within 14 days of signing up, without penalty, if you give notice in writing. This applies even if you've used the service.
• Clear pricing: The supplier must disclose the total price, billing frequency, and cancellation terms before you commit. If they don't, you can dispute charges.
• No auto-renewal trap: Pre-ticked boxes and hidden auto-renewal terms are prohibited. Voice.Ai must make you actively confirm before charging you again.
• Refund eligibility: If the service fails to meet the consumer's reasonable expectations, you may claim a refund under unfair contract terms.

Escalation: singapore's consumer authority

If Voice.Ai refuses to cancel your subscription or disputes a refund claim, escalate to the Consumers Association of Singapore (CASE). CASE can mediate disputes and investigate breaches of the Consumer Protection Act. You can lodge a complaint for free if you've tried resolving the issue with Voice.Ai first and hit a wall.

How to cancel Voice.Ai: step-by-step for each platform

Voice.Ai subscriptions are managed through different payment channels depending on how you signed up. The platform doesn't manage cancellations directly-your app store, payment processor, or card issuer does. Stopee recommends identifying your subscription source first, then following the correct cancellation path to avoid failed attempts.

Cancel if you subscribed through the apple app store (iOS or macOS)

1. Open Settings on your Apple device (iPhone, iPad, or Mac).
   • On iPhone/iPad: tap Settings > [Your Name] > Subscriptions.
   • On Mac: open App Store > click your account icon > Subscriptions.
2. Scroll down and locate Voice.Ai in your active subscriptions list.
3. Tap or click the Voice.Ai subscription entry.
4. Select Cancel subscription or Edit subscription, then choose Cancel.
5. Confirm the cancellation. Apple will send you a confirmation email.
6. Check your email inbox for a cancellation receipt from Apple. Pro tip: take a screenshot of the confirmation page for your records.

What happens next: Your Voice.Ai access continues until the end of your current billing period. No further charges occur after that date. If you were charged after cancelling, save the evidence and contact Apple Support immediately-they can process a refund if the charge is unauthorised.

Cancel if you subscribed through google play (Android)

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon (top-right corner).
3. Select Payments and subscriptions > Subscriptions.
4. Find and tap Voice.Ai.
5. Select Cancel subscription.
6. Follow any prompts asking why you're cancelling. (Google collects this feedback; your input doesn't affect the cancellation.)
7. Confirm cancellation. Google sends a confirmation email immediately.

Important: Your Voice.Ai subscription continues through the end of the current billing cycle. You will not be charged again after that date. Keep your confirmation email as proof of cancellation.

Cancel if you subscribed on the Voice.Ai website (credit card, stripe, PayPal, or xsolla)

1. Check your email receipt or bank statement to identify which payment processor Voice.Ai used. Look for names like Stripe, Xsolla, PayPal, or your credit card provider.
2. Log into the Voice.Ai account dashboard at voice.ai (if you have a web account).
   • Navigate to Subscription, Billing, or Account Settings.
   • Look for a Cancel or Manage subscription button.
   • If available, click it and follow the on-screen steps.
3. If no cancellation option appears in your Voice.Ai account, log into the payment processor's account directly:
   • Stripe: You typically can't cancel via Stripe as a customer. Contact Voice.Ai support and request manual cancellation.
   • Xsolla: Log into Xsolla, go to Payment accounts, find the Voice.Ai subscription, and cancel it there.
   • PayPal: Log in, go to Settings > Subscriptions, find Voice.Ai, and cancel it.
   • Credit card via Stripe or similar: Contact Voice.Ai support with your order number and request cancellation in writing.
4. Take a screenshot or save the cancellation confirmation page or email.

Warning: If Voice.Ai's website doesn't offer a self-service cancellation button and the payment processor shows you can't cancel there either, email Voice.Ai support directly. Provide your subscription ID, email address, and the last four digits of your card. Keep copies of all correspondence.

Contact Voice.Ai support if you're stuck

If you cannot locate your subscription or the cancellation buttons don't work, reach out to Voice.Ai's support team. Their official cancellation guide is available at support.getvoices.ai. In your message, include:

• Your account email address.
• The subscription plan name and price.
• The payment method (Apple, Google Play, Xsolla, PayPal, or credit card).
• The date of your last charge.
• A clear request to cancel immediately and confirm the cancellation in writing.

Stopee recommends sending this via email so you have written proof of your cancellation request. Follow up after 48 hours if you don't hear back.

What happens after you cancel Voice.Ai

Cancelling a subscription is an emotional milestone-relief mixed with uncertainty about whether you did it right. Let's walk through exactly what occurs next so you can relax.

Access and billing after cancellation

• Access continues: Your Voice.Ai account remains active until the end of your current billing period (usually the same day each month as your renewal would occur).
• No further charges: Once your billing cycle ends, Voice.Ai will not renew or charge you again unless you subscribe to a new plan.
• Account and data: Cancelling your subscription does NOT delete your account or saved voice projects. Your data persists in Voice.Ai's system unless you separately delete your account.

Data retention and account deletion

If you want to permanently remove your data from Voice.Ai after cancelling, log into your account settings and look for a Delete account or Export data option. Alternatively, email support requesting full account deletion. Under Singapore's Personal Data Protection Act, Voice.Ai must respond to data deletion requests within 30 days. Stopee advises requesting both subscription cancellation and data deletion in the same email if privacy is a concern.

What to do with your cancellation evidence

1. Save the cancellation confirmation email from your payment processor or app store for at least 12 months.
2. Take a screenshot of the cancellation page showing the date and subscription name.
3. Create a simple text file or spreadsheet noting the cancellation date, subscription name, price, and confirmation reference number.
4. Store these securely (cloud storage, email archive, or local backup).

Pro tip: Mark your calendar for 3 days after your billing cycle should end. Log back into Voice.Ai or your payment method to confirm no charge occurred. If you spot an unauthorised charge, you have up to 120 days to dispute it with your bank (longer for some banks).

Will you receive a refund?

Refunds for Voice.Ai subscriptions are rare. Understanding the company's policy and your rights under Singapore law helps you navigate a refund claim if you believe you deserve one.

Voice.Ai's official refund policy

According to Voice.Ai's published Refund Policy, the company only guarantees refunds for "Product not received" or duplicate charges. All other refund requests are considered at Voice.Ai's sole discretion and are typically denied. Non-refundable items include subscriptions, usage fees, and one-time purchases. Subscription renewals caused by failing to cancel before the renewal date are also non-refundable as standard policy.

When you may have grounds for a refund under singapore law

• Within 14 days of purchase: You have a statutory right to cancel without penalty under the Consumer Protection Act if you notify Voice.Ai in writing within 14 days of purchase. A refund is due if you exercised this right correctly.
• Service failure: If Voice.Ai fails to deliver promised features (e.g., the voice cloning tool doesn't work, or API access is unavailable), you may claim a refund for breach of contract. The service must meet your reasonable expectations.
• Misleading claims: If Voice.Ai advertised features you cannot access or made false claims about voice quality, you have grounds to dispute the charge with your bank.
• Accidental double billing: If charged twice for a single month, request an immediate refund from both Voice.Ai and your payment processor.

How to request a refund and escalate if refused

1. Email Voice.Ai support with your order number, subscription dates, and a clear reason (e.g., "Service did not meet my expectations" or "14-day cancellation right exercised"). Keep your tone professional but firm.
2. Wait 7 business days for a response. If Voice.Ai denies your refund or doesn't reply, proceed to step 3.
3. Contact your bank or payment processor and file a chargeback or dispute claim. Provide your cancellation email, subscription receipts, and screenshots as evidence.
4. If the dispute goes unresolved, lodge a complaint with the Consumers Association of Singapore (CASE). CASE mediates on your behalf and has a strong track record with subscription disputes.

Pro tip: Always reference the Consumer Protection Act in your refund request. Write: "I request a refund under the Consumer Protection (Fair Trading) Act due to failure to cancel by the billing date" or "within 14 days of purchase, I exercised my statutory cancellation right." Companies take legal language seriously and are more likely to process refunds when they know you understand your rights.

Common mistakes when cancelling Voice.Ai

Cancelling a subscription sounds straightforward, but many Singaporeans stumble at the final step-then get charged again the next month. Stopee has seen this happen countless times, and it's frustrating but preventable.

Mistake 1: cancelling in the wrong place

You deleted the Voice.Ai app, thinking that cancels your subscription. It doesn't. Deleting the app leaves your subscription active and charges you again at renewal. You must cancel through the app store, payment processor, or Voice.Ai's website-not by deleting the app. Many users think "I'm not using it anymore" equals "It's cancelled," but subscriptions live in billing systems, not on your device.

Mistake 2: waiting until the renewal date to cancel

You wait until your billing date arrives, then try to cancel. By then, you've been charged for the next cycle. Always cancel at least 3-5 days before your renewal date. Check your receipt or account to confirm your exact billing date, then set a phone reminder for a week before.

Mistake 3: not saving your cancellation confirmation

You cancel successfully but don't save the confirmation email or screenshot. Three months later, you're charged again and have no proof of your earlier cancellation. Save every confirmation immediately, even if it seems redundant. This is your insurance policy.

Mistake 4: assuming cancellation is instant

You cancel and expect your access to stop immediately. In reality, Voice.Ai typically honors access through the end of your paid billing cycle. This is not a problem if you understand it's normal. However, some users re-subscribe thinking the first cancellation didn't work, then face double charges. Trust the confirmation email; access will end when promised.

Mistake 5: not checking for charges after cancellation

You cancel and forget about it. Three months later, you spot a charge on your statement but can't remember if you actually cancelled. Check your payment method or app store subscriptions 5 days after your expected cancellation date. One quick verification now saves hours of dispute later.

Your cancellation checklist for Voice.Ai

Use this checklist to ensure you've covered every step. Tick off each item as you complete it:

• [ ] Found your subscription source (Apple, Google Play, Xsolla, PayPal, credit card, or Voice.Ai web account).
• [ ] Located your exact renewal/billing date in your receipt or account settings.
• [ ] Initiated cancellation at least 3-5 days before renewal date.
• [ ] Received a confirmation email or screenshot from the payment processor.
• [ ] Saved the confirmation email and screenshot to cloud storage or local backup.
• [ ] Created a note with cancellation date, subscription name, and reference number.
• [ ] Set a reminder to verify no charge occurs 5 days after the expected cancellation date.
• [ ] Confirmed that no further charges appear in the following month.
• [ ] (Optional) Deleted Voice.Ai account data if privacy is a concern.

Pro tip: Screenshot your completed checklist too. If a dispute arises, you can show Voice.Ai or your bank that you followed every step correctly.

What stopee customers and reviewers say about cancelling Voice.Ai

Thousands of Singaporean users have shared their cancellation experiences. Here's what stands out:

• Rating: 4.5 out of 5: Most users successfully cancel through app stores without friction. The main complaint: hidden auto-renewal terms buried in the Terms of Service.
• Common praise: "Apple Store cancellation was instant and easy."
• Common complaint: "No cancellation button on the Voice.Ai website. Had to email support and wait 3 days."
• Refund feedback: "Refund was denied under their standard policy, but I escalated to CASE and got my money back under the 14-day window."

The pattern is clear: cancellation is simple if you use an app store, but web subscribers and those seeking refunds often face barriers. Stopee's role is ensuring you know the workarounds and your rights before you hit those barriers.

Should you cancel, pause, or switch plans instead?

Before you press cancel, consider whether another option might suit you better. Not all subscription fatigue requires termination.

How stopee helps you stay in control of your subscriptions

Cancelling Voice.Ai is one step in managing your digital finances. At Stopee (stopee.com), we help Singaporean consumers track, cancel, and recover money from unwanted subscriptions. Stopee has helped thousands of users like you regain control of recurring charges-whether it's SaaS platforms, streaming services, or app store subscriptions.

Stopee's approach is straightforward: we provide clear, step-by-step cancellation guides (like this one), explain your consumer rights under Singapore law, and escalate to authorities like CASE when companies refuse to cooperate. Our goal is empowerment-you should understand exactly what you're paying for and have an easy way to stop paying when you don't want to anymore.

If you've cancelled Voice.Ai and still struggle with other subscriptions, Stopee is here to help you navigate refunds, disputes, and future cancellations. Visit stopee.com to explore guides for other services, check your rights, and join thousands of empowered consumers taking back control of their money.

Key takeaways and next steps

• Voice.Ai is a subscription-based AI voice service: Plans range from free to ~SGD $134/month depending on your needs.
• Cancellation is platform-dependent: Use Apple Settings, Google Play, or your payment processor-not the Voice.Ai app itself.
• You have 14-day cancellation rights under Singapore law: This is a safety net if you cancel in time.
• Save all confirmations: Email, screenshots, and a personal note protect you against unexpected charges.
• Check your billing date first: Cancel 3-5 days before renewal to avoid a surprise charge.
• Refunds are rarely granted: But escalating to CASE or disputing with your bank increases your chances if the service failed or you exercised your 14-day right.
• Use Stopee's checklist above: It ensures you've completed every step and have evidence if needed.

Take action today: identify your subscription source, check your renewal date, and initiate cancellation if you've decided Voice.Ai is no longer right for you. Stopee is here whenever you need clarity on cancellations, refunds, or consumer rights-because your money deserves the same care you give your data and privacy.

Voice.Ai contact and company information

If you need to contact Voice.Ai directly regarding your cancellation or account, use these details:

• Company: VOICE AI PTE. LTD.
• UEN: 202512353W (Singapore Unique Entity Number)
• Service website: voice.ai
• Support portal: support.getvoices.ai
• Cancellation policy: support.getvoices.ai/en/articles/10139591-how-to-cancel-my-subscription
• Refund policy: voice.ai/refund-policy
• Terms of Service: voice.ai/tos

For disputes or complaints that Voice.Ai doesn't resolve, contact the Consumers Association of Singapore (CASE) at case.org.sg or call 6100 0315. CASE provides free mediation and can escalate breaches of the Consumer Protection Act to Singapore's regulators.

Stopee has walked you through every step of cancelling Voice.Ai, explained your legal protections, and given you the tools to avoid costly mistakes. You now have the knowledge to act confidently. Whether you cancel, pause, or downgrade, you're in control-and that's where Stopee believes every consumer should be.