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Cancel Vpn Proxy Master: The Right Way
How to cancel vpn proxy master and reclaim your money
What is vpn proxy master
Vpn Proxy Master is a virtual private network service that encrypts your internet traffic to shield your online activity from third parties and help you access region-restricted content. You can use it across mobile apps, desktop clients, and direct website subscriptions, each offering different levels of premium features and server access.
How the service works
The service routes your internet connection through secure servers, masking your IP address and encrypting your data. This is especially useful when you browse on public Wi-Fi networks or want to appear as though you are in a different geographic location. Vpn Proxy Master offers multiple subscription tiers, so the features and server options you get depend on which plan you choose and which platform you purchase through.
Common reasons people use vpn proxy master
Users typically subscribe to protect their privacy on unsecured networks, unblock content restricted to specific regions, and improve their overall security while browsing. However, many people cancel because they find the service unnecessary after a trial period, discover free alternatives, experience performance issues, or simply want to reduce their monthly expenses. If you are thinking about cancelling, you are not alone, and this guide will walk you through every option available to you in Singapore.
Pricing and subscription plans for vpn proxy master
Vpn Proxy Master offers multiple pricing tiers across different platforms, and the cost varies depending on where you purchase. Below is a breakdown of current pricing from the iOS App Store in Singapore; always check the official App Store listing or the service website for the most up-to-date rates before you subscribe.
| Plan name | Cost (SGD) | Billing cycle | Best for |
|---|---|---|---|
| Weekly VIP | S$9.98 | 7 days | Short-term testing |
| Monthly VPN subscription | S$18.48 | 30 days | Flexible commitment |
| Quarterly VIP | S$43.98 | 3 months | Medium-term users |
| Yearly VIP | S$188.98 | 12 months | Committed users |
| Alternate annual plan | S$114.98 | 12 months | Lower annual cost |
Prices displayed are current as of the last App Store update and may vary by region or platform. Google Play Store and direct website pricing may differ from the figures shown above.
Should you cancel vpn proxy master
Before you go through the cancellation process, take a moment to weigh whether cancelling is truly the best choice for your situation. Stopee recommends evaluating your actual usage and needs first.
Reasons to keep your subscription
If you regularly use public Wi-Fi, travel internationally, or have genuine privacy concerns, a VPN can be a valuable tool. Vpn Proxy Master offers 24/7 support and multiple platform options, so you are not locked into one device. If you subscribed to a longer plan (annual or quarterly), you may have already paid for months of service, so cancelling early means losing access to time you have already paid for.
Reasons to cancel your subscription
You should consider cancelling if the service does not meet your performance expectations, if you have found a cheaper or more reliable alternative, or if you simply no longer need a VPN. If you accidentally subscribed to a plan you did not intend (especially the more expensive weekly or monthly options), cancelling quickly is crucial to prevent recurring charges. Stopee understands that subscription fatigue is real, and sometimes the best financial decision is to cancel services you are not actively using.
Your consumer rights in singapore
Under Singapore's Consumer Protection (Fair Trading) Act, you have the right to cancel digital services within 14 calendar days of purchase without providing a reason, provided you are a consumer acting outside a trade or profession. This cooling-off period applies to most direct website purchases. However, refunds for app-based subscriptions (iOS App Store or Google Play) are governed by Apple's and Google's policies, not Singapore consumer law, so you should contact those platforms directly for support.
How to cancel vpn proxy master on iOS (App store)
If you subscribed through the Apple App Store on your iPhone or iPad, you must cancel through Apple's subscription management system. Vpn Proxy Master cannot process app-based cancellations for you, even if you contact their support team directly.
- Open the Settings app on your iPhone or iPad.
- Tap your name or Apple ID at the top of the screen.
- Tap Subscriptions.
- Find Vpn Proxy Master in your active subscriptions list.
- Tap on the Vpn Proxy Master subscription.
- Review the renewal date and plan details.
- Tap Cancel subscription (or the red cancellation button).
- You may see a confirmation prompt asking you to confirm your cancellation.
- Follow Apple's on-screen instructions to complete the process.
- Verify that your cancellation is complete.
- Return to Settings and Subscriptions; the status should show "Expires on [date]" rather than "Renews on [date]".
- Take a screenshot as proof of cancellation.
Pro tip: You will retain access to premium features until the current billing cycle ends. After that date, your account reverts to any free tier options. Warning: Do not delete the Vpn Proxy Master app from your phone; deleting the app does not cancel your subscription.
How to cancel vpn proxy master on android (Google play store)
Android users who subscribed through Google Play must manage their subscription within the Google Play app or via the Google Play website. Vpn Proxy Master has no ability to cancel Google Play subscriptions on your behalf.
- Open the Google Play app on your Android device or visit play.google.com in a web browser.
- If using the app, tap your profile icon in the top right corner.
- Tap Manage my subscriptions.
- Find and select Vpn Proxy Master from your active subscriptions.
- Review your plan details, renewal date, and pricing.
- Confirm you are viewing the correct subscription.
- Tap Cancel subscription.
- Google may ask you why you are cancelling; your feedback is optional.
- Confirm your cancellation request.
- Check your cancellation status.
- Your subscription status should now show "Cancelled" or "Expires on [date]".
- Capture a screenshot for your records.
Pro tip: If you are cancelling via the Google Play website, the steps are identical; log in with your Google account and navigate to your subscriptions. Warning: If you uninstall the app without cancelling the subscription first, your automatic renewal will continue, and you will be charged.
How to cancel vpn proxy master if you subscribed directly
Direct website purchases (not through Apple or Google) require you to contact Vpn Proxy Master's customer support team or help centre. This is your most straightforward path to a potential refund under Singapore's consumer protection framework.
- Locate the customer support contact details.
- Visit the official Vpn Proxy Master website or privacy policy for email, chat, or support portal information.
- The company advertises 24/7 customer support availability.
- Gather your order information.
- Find your original purchase receipt or confirmation email.
- Note your order number, purchase date, and the email address used to subscribe.
- Have this information ready before contacting support.
- Submit your cancellation request to support.
- Email support with a clear subject line: "Cancellation request for [your email/order number]".
- Write a brief message stating you wish to cancel your subscription effective immediately.
- Attach or reference your order receipt.
- Request a confirmation of cancellation and ask about refund eligibility.
- In your support email, explicitly ask whether you qualify for a refund under the 30-day money-back guarantee (if applicable).
- Ask the support team to confirm your subscription cancellation in writing.
- Request a timeline for processing your refund, if approved.
- Allow time for a response and follow up if necessary.
- Support teams typically respond within 24 to 48 hours, though response times may vary.
- If you do not hear back within 48 hours, send a follow-up email.
Pro tip: Keep all correspondence with Vpn Proxy Master in case you need to escalate a dispute later. Stopee recommends saving email confirmations and support responses as PDFs. Warning: Request cancellation at least one business day before your next scheduled renewal to avoid an unwanted charge.
Refund eligibility and processing timelines
Your eligibility for a refund depends on where and when you subscribed. Stopee wants you to understand each pathway clearly so you can advocate for yourself effectively.
Direct website purchase refunds
Vpn Proxy Master offers a 30-day money-back guarantee for first-time direct purchases made through their website. This aligns with Singapore's Consumer Protection (Fair Trading) Act, which grants a 14-calendar-day cooling-off period for digital products; Vpn Proxy Master's policy is more generous. Approved refunds are typically processed within 7 to 14 business days. If you are within the 30-day window and have a genuine reason for cancellation, contact support immediately and request a refund explicitly. Do not assume that cancelling automatically triggers a refund; you must ask for one.
App store (iOS) refunds
Apple handles refunds for App Store subscriptions, not Vpn Proxy Master. You must request a refund directly through Apple using the "Report a Problem" feature within your iTunes or App Store purchase history. Apple typically allows refund requests within 14 to 60 days of purchase (the exact window depends on your purchase date and reason). Approved refunds are credited to your original payment method within 3 to 5 business days. Stopee advises that Apple is more likely to approve refund requests if you provide a clear reason such as accidental purchase, performance issues, or non-delivery of promised features.
Google play refunds
Google Play subscriptions are subject to Google's own refund policy, which typically allows refund requests within 48 hours of the first charge. After 48 hours, refunds are at Google's discretion. In-app purchases made through Google Play are generally non-refundable unless you can demonstrate a specific issue (such as unauthorized purchase or a technical fault). Contact Google Play support directly via your account to request a refund; the developer (Vpn Proxy Master) usually cannot override Google's decision.
What happens to your account after cancellation
Cancelling your subscription does not instantly erase your account data, but it does remove your access to premium features.
Premium access and expiry
For App Store and Google Play subscriptions, you retain access to premium features until the end of your current billing cycle. For example, if you cancel on 15 March and your renewal date is 30 March, you can use Vpn Proxy Master fully until 30 March, then your premium access ends. Direct website subscriptions may end premium access immediately upon cancellation if a refund is approved; check with support for clarity on your specific situation.
Automatic renewal and future charges
Once you cancel, the subscription will not auto-renew. However, you must cancel through the platform where you subscribed. Cancelling through one platform does not affect subscriptions on another platform. For instance, if you have both an iOS and an Android subscription, you must cancel both separately. Stopee recommends setting a calendar reminder to check your subscription status 48 hours after cancellation, just to confirm the cancellation was processed and no pending charges appear.
Reactivating your subscription
If you change your mind within a reasonable timeframe, you can reactivate your subscription by purchasing it again through the same platform. However, any refund you received is final, and you cannot claim a second refund on the same purchase.
Your consumer protection rights in singapore
Understanding your legal standing will empower you to push back if Vpn Proxy Master refuses to cancel or refund your payment. Stopee believes in transparency here because knowledge is your strongest negotiating tool.
The cooling-off period under singapore law
The Consumer Protection (Fair Trading) Act grants you a 14-calendar-day right of cancellation for digital services purchased directly (not through app stores) without providing a reason. The clock starts from the date the contract is concluded, not the date you first use the service. If you subscribed on 10 March, you have until 24 March to cancel and receive a full refund. You must inform Vpn Proxy Master of your cancellation in writing before the period expires.
If vpn proxy master refuses to refund
If Vpn Proxy Master denies your refund request despite you being within the 14-day cooling-off period, you can escalate your complaint to the Consumers Association of Singapore (CASE). CASE offers free mediation services and can pressure the company to honor your rights. You can also contact the Infocomm Media Development Authority (IMDA) if the issue involves data privacy or billing disputes. Keep detailed records of all communications with Vpn Proxy Master, including timestamps, email addresses, and support ticket numbers.
Disputing charges with your bank
If Vpn Proxy Master has charged you after you requested cancellation, or if an unauthorized charge appears on your statement, you can dispute it with your bank. Contact your bank's customer service and explain the unauthorized or erroneous charge. Most banks in Singapore allow you to file a dispute within 60 to 90 days of the charge; your bank will then reverse the payment while investigating. Provide your bank with evidence of your cancellation request and any communication from Vpn Proxy Master confirming the cancellation.
Common mistakes when cancelling vpn proxy master
Cancellation mistakes are frustrating, especially when they cost you money. Here are the pitfalls that trip up most people, and how to avoid them.
Deleting the app without cancelling the subscription
This is the most common mistake. Removing the app from your phone or device does nothing to stop your subscription or automatic renewals. The subscription continues in the background, and you will be charged on your next renewal date. Always cancel through the subscription management system (Settings > Apple ID > Subscriptions on iOS, or Google Play > Manage subscriptions on Android) before you delete the app. If you have already deleted the app, reinstall it, navigate to the subscription settings, and cancel from there.
Not cancelling early enough before renewal
If you wait until your renewal date passes, you will be charged for the next billing cycle. At that point, you can still cancel to prevent further charges, but you have already lost money for that cycle. Vpn Proxy Master's terms require at least one business day's notice before renewal to avoid a charge. To be safe, cancel at least three to five business days before your renewal date. Set a phone alarm or calendar reminder one week before renewal as a failsafe.
Assuming cancellation applies across all platforms
If you have Vpn Proxy Master on both your iPhone and iPad, or on multiple Android devices, you must cancel each subscription separately. Cancelling on one device or platform does not cancel subscriptions on another. Check all your devices and app store accounts to confirm you have cancelled every active subscription.
Not requesting a refund explicitly
Cancelling your subscription does not automatically trigger a refund. You must ask for one. When contacting Vpn Proxy Master support or requesting a refund through Apple or Google, use the word "refund" clearly. Do not assume that simply cancelling will result in money coming back to you; follow up and ask directly.
Overlooking the 30-day money-back guarantee
Vpn Proxy Master advertises a 30-day money-back guarantee for direct purchases, but this is only valid if you claim it within 30 days. If you miss the window, you forfeit the refund. Many people forget about this window and do not request a refund until weeks or months later, at which point the company denies the request. Act quickly if you are unsure about the service.
Checklist before and after cancellation
Use this checklist to ensure you cancel correctly and leave no loose ends.
| Task | Before cancellation | After cancellation |
|---|---|---|
| Note your renewal date | Yes | |
| Identify which platform you subscribed through (App Store, Google Play, or website) | Yes | |
| Gather your order receipt or purchase confirmation | Yes | |
| Contact support if cancelling a direct purchase | Yes | |
| Request cancellation at least 3-5 days before renewal | Yes | |
| Take a screenshot of cancellation confirmation | Yes | |
| Check your subscription status 48 hours later | Yes | |
| Request a refund explicitly if within 30 days | Yes | |
| Save all confirmation emails from Vpn Proxy Master or support | Yes | |
| Monitor your bank statement for unexpected charges | Yes |
Alternatives to vpn proxy master
If you are cancelling because Vpn Proxy Master did not meet your needs, you might consider these alternatives. Stopee has helped thousands of consumers evaluate subscription services, and we understand that the right choice depends on your specific use case and budget.
Free VPN services
Free options exist, but they often come with limitations such as slower speeds, data caps, fewer server locations, or ad-supported browsing. Services like ProtonVPN (free tier) and Windscribe (10 GB monthly data) offer basic privacy without a recurring charge, though their features are restricted compared to paid plans.
Other paid VPN providers
ExpressVPN, NordVPN, and CyberGhost are popular alternatives that offer strong encryption, fast speeds, and extensive server networks across multiple countries. Pricing typically ranges from S$5 to S$15 per month for annual plans, though monthly rates are higher. Research independent reviews and test free trials before committing to a longer subscription.
Browser-based privacy tools
Some people cancel VPN subscriptions and instead rely on privacy-focused browsers (Firefox, Brave) with built-in encryption and ad-blocking. These tools offer basic protection but do not offer the full anonymity or geo-spoofing capabilities of a dedicated VPN.
Final thoughts and next steps
Cancelling Vpn Proxy Master is a straightforward process once you know which platform you subscribed through and what steps to follow. Whether you are cancelling through Apple, Google, or directly through Vpn Proxy Master, always act before your renewal date, request a refund explicitly if you are eligible, and save proof of your cancellation. Stopee has helped thousands of consumers cancel subscriptions and reclaim their money, and your consumer rights in Singapore are clear and enforceable if a company refuses to honour your request. If you encounter resistance, do not hesitate to escalate to CASE or file a dispute with your bank. You deserve clarity, transparency, and fair treatment when managing your subscriptions.
For more support on cancelling subscriptions and understanding your rights as a consumer, visit Stopee.com, where our team continues to advocate for consumers just like you.
Contact details and escalation
If Vpn Proxy Master does not respond to your cancellation request within 48 hours, or if they refuse to honour your refund claim, use these escalation channels in Singapore.
Vpn proxy master customer support
First, exhaust the company's own support channels. Check the official Vpn Proxy Master website, app privacy policy, or terms of service for the most current contact email, help centre URL, or in-app support chat. The company advertises 24/7 support availability, though actual response times may vary during weekends or public holidays.
Consumers association of singapore (CASE)
If Vpn Proxy Master ignores your request or denies a refund you believe you are entitled to, file a complaint with CASE. You can submit a complaint online at case.org.sg or call 6100 0315. CASE offers free mediation and will contact the company on your behalf. CASE handles disputes involving digital services, subscriptions, and online purchases.
Infocomm media development authority (IMDA)
For billing disputes, data privacy violations, or concerns about the company's transparency in advertising, you can lodge a complaint with IMDA. Visit imda.gov.sg or email licensing@imda.gov.sg. IMDA regulates online services and digital commerce in Singapore.
Your bank's dispute resolution team
If you have been charged after cancellation or without authorization, contact your bank's customer service department immediately. Provide evidence of your cancellation request and ask to dispute the charge. Most banks reverse unauthorized or erroneous charges within 5 to 10 business days.