Manage Reality Kings

How to cancel your reality kings subscription and stop recurring charges

What reality kings is and why you might want to cancel

Reality Kings is an adult entertainment streaming service that operates on a recurring subscription model. You pay upfront to access their library of video content, and your membership renews automatically on a schedule you select at signup. The service uses trial promotions to convert new users into paying subscribers, which is where many cancellation issues begin. If you signed up for a low-cost trial and now face unexpected charges, or simply no longer want the subscription, you have clear cancellation rights under federal consumer protection law.

Before you proceed with cancellation, understand that Reality Kings processes billing through third-party payment handlers. This means your cancellation request must reach the right processor to actually stop the charges. At Stopee, we help thousands of consumers navigate exactly this scenario every month. You deserve a straightforward path to cancellation without unnecessary delay or hidden obstacles.

Common reasons you might cancel reality kings

You might cancel because a trial period converted to a paid subscription without clear warning, you were charged for multiple related accounts or "sub-sites" bundled into your membership, monthly charges keep appearing even after you thought you cancelled, or you simply no longer use the service and want to free up budget. Whatever your reason, cancellation is your right, and you should not feel pressured to keep paying.

Your cancellation rights under federal law

The Restore Online Shoppers Confidence Act (ROSCA), enforced by the Federal Trade Commission, requires that companies obtain your affirmative consent before charging you for a recurring subscription. This means Reality Kings must clearly disclose the terms, price, and billing frequency before your first charge. If the disclosure was unclear or the charges surprised you, the law is on your side. You can also dispute charges through your credit card company or bank if the merchant refuses a refund. Stopee recommends documenting all your attempts to cancel in case you need to escalate the dispute to your state's Attorney General or your financial institution.

Reality kings subscription plans and pricing

Reality Kings offers multiple subscription tiers designed to match different budgets and commitment levels. Understanding your plan type helps you estimate what refund you might recover if you cancel early. Below is a snapshot of commonly listed pricing; your actual charges will appear on your bank or credit card statement and in your Reality Kings account dashboard.

How to identify your exact charges

Log into your Reality Kings account and navigate to the billing or subscription management section. Your account dashboard will display the plan name, the date of your last charge, and the date your next renewal is scheduled. If you do not see this information clearly, contact their support team immediately. Write down the exact amount charged and the date of each charge. This documentation becomes critical if you need to file a dispute with your credit card company or take your complaint to your state's consumer protection office.

How to cancel your reality kings subscription

Cancellation of Reality Kings requires you to navigate their billing processor, ProBiller, or contact their support team directly. The process is straightforward if you follow these steps, but delays often occur when customers do not follow up or miss the confirmation email. At Stopee, we guide you through both methods so you have a backup option if one path stalls.

Method 1: cancel through your online account

1. Log into your Reality Kings account using your email address and password.
   • If you have forgotten your password, click "Forgot password" and reset it using the email linked to your account.
2. Navigate to the account settings or "My Subscription" section.
   • Look for tabs labeled "Billing," "Membership," "Account settings," or "Manage subscription."
3. Locate the option that says "Cancel membership," "Cancel subscription," or "I want to cancel my membership."
   • This option is usually displayed prominently in the subscription management area.
4. Click the cancellation option and answer any follow-up questions about why you are cancelling.
   • These surveys are optional; you may skip them if you prefer.
5. Confirm your cancellation by clicking a final "Yes, cancel my membership" button.
   • Important: You may see a retention offer (a discount or free month). Ignore this unless you genuinely want to stay. Do not let it distract you from your cancellation intent.
6. Wait for a confirmation email to arrive in your inbox within 1-2 hours.
   • Pro tip: Check your spam or promotions folder if the email does not appear in your main inbox.

Method 2: cancel via phone with customer support

If the online method does not work or you prefer real-time confirmation, call Reality Kings directly. This route ensures a human representative documents your cancellation request in real time.

1. Dial the US toll-free customer support number: 877-271-6423.
   • Call during business hours: 8 AM to 4 PM EST, Monday through Friday.
   • Weekends and holidays may have reduced or no support availability.
2. When prompted, select the option for "Billing," "Account management," or "Subscriptions."
   • Navigate the automated menu until you reach a live representative.
3. Tell the representative: "I want to cancel my Reality Kings subscription effective immediately."
   • Provide your email address or account number when asked.
   • State the plan you are cancelling (monthly, annual, trial, etc.).
4. Listen for confirmation that the representative has processed your cancellation.
   • Ask for a cancellation confirmation number or reference code.
5. Request a confirmation email be sent to you immediately.
   • Note the date and time of the call and the name of the representative, if provided.
6. Hang up and wait for the confirmation email (usually arrives within 1-2 business hours).
   • Warning: Do not assume your cancellation is complete until you receive written confirmation.

Method 3: contact ProBiller directly if reality kings support does not respond

Reality Kings billing is processed by ProBiller, a third-party payment processor. If you do not receive a response from Reality Kings within 24 hours, or if they claim they cannot cancel your subscription, escalate directly to ProBiller.

1. Visit the ProBiller support contact page or search for "ProBiller customer support."
   • ProBiller typically offers email support and a contact form on their website.
2. Submit a cancellation request stating: "Please cancel my recurring billing for Reality Kings, subscription effective immediately."
   • Include the email address associated with your Reality Kings account.
   • Include your full name and the date of your last charge.
3. Request written confirmation of the cancellation in email form.
   • Save this email for your records.
4. Allow 2-3 business days for ProBiller to process the request.
   • If no response arrives, escalate to the Federal Trade Commission (see section below).

What happens after you cancel

Cancellation does not happen instantly in all cases, and understanding the timeline helps you avoid panic or unnecessary follow-up contact. After you initiate cancellation, here is what to expect.

Your immediate access and final billing date

Once Reality Kings processes your cancellation, your membership typically remains active until the end of your current billing period. For example, if you pay monthly and cancel mid-cycle, you usually retain access until the end of that month. Annual subscribers may lose access immediately or at the end of the current year, depending on Reality Kings' policy. Check your cancellation confirmation email for the exact date your access will stop. One final charge may appear on your statement for any remaining days in your billing period. This is normal and not a billing error.

Confirmation timeline

Online cancellations typically generate a confirmation email within 1-2 hours. Phone cancellations may take up to 1 business day. If you do not see confirmation within 24 hours, log back into your account to verify that your subscription status has changed to "cancelled" or "inactive." At Stopee, we recommend screenshotting this status as additional proof of your cancellation request.

What to do if access does not stop on the cancellation date

If your access continues after the confirmed cancellation date, or if you are charged again after the final billing date, contact Reality Kings support immediately with your confirmation email and cancellation reference number. Request a refund for any unauthorized charges. If they do not refund within 5-7 business days, file a dispute with your credit card company or bank (see refunds section below).

Refunds and how to recover unauthorized charges

Refund eligibility depends on your reason for cancelling and when you request the refund. Reality Kings typically offers refunds only if the subscription was cancelled within a specific trial period, usually within 7-14 days of the initial trial charge. If you cancel after the trial period ends, refund policies vary.

When you qualify for a refund

• You cancelled within the trial period (usually 7 days) and did not use the service, or used it minimally.
• You were charged due to misleading trial disclosure that violated the Restore Online Shoppers Confidence Act.
• You did not authorize the charge and can prove it was fraudulent.
• You cancelled but were charged again in error after the cancellation was confirmed.

How to request a refund from reality kings

1. Log into your Reality Kings account and navigate to the support or contact form section.
   • Some services have a dedicated "Billing disputes" or "Refund request" form.
2. Select "Refund" or "Billing dispute" as the reason for contact.
   • Write a clear, concise message stating: "I request a refund for my subscription charged on [date] for the amount of $[amount]. I cancelled my membership within [X days] and did not receive the advertised service level."
3. Attach a screenshot of your cancellation confirmation email.
   • Include your account email and any cancellation reference number.
4. Submit the form and wait for a response (typically 3-5 business days).
   • Save the case reference number or ticket number if one is provided.

If reality kings denies your refund: use your credit card chargeback

Pro tip: You do not need Reality Kings' permission to recover your money. Your credit card company has the power to reverse charges. This is called a chargeback.

1. Contact your credit card issuer or bank by phone.
   • Find the customer service number on the back of your card or in your online banking portal.
2. Tell the representative: "I want to dispute a charge from Reality Kings for $[amount] on [date]. The company either misled me about trial terms or refused to cancel my subscription."
   • Explain which law was violated: unclear trial disclosure or refusal to honour your cancellation request.
3. The bank will open a dispute and ask you to submit documentation.
   • Send screenshots of the signup page, trial terms, your cancellation confirmation, and any email correspondence with Reality Kings or ProBiller.
4. The bank will investigate and typically rule in your favour within 7-10 business days if your evidence is clear.
   • The charge will be reversed, and the amount credited back to your account.

Escalating to the federal trade commission if all else fails

If Reality Kings and your bank both deny your complaint, the Federal Trade Commission is your next stop. The FTC enforces ROSCA and has authority to investigate deceptive billing practices.

1. Visit reportfraud.ftc.gov and select "Start a report."
   • Choose "Online shopping" and then "Subscriptions and negative option billing."
2. Describe your experience in detail: the misleading trial terms, the unwanted charges, and your failed attempts to get a refund.
   • Attach or reference your cancellation confirmation, billing statements, and email correspondence.
3. Submit the report. The FTC does not directly refund you, but it investigates patterns of complaints.
   • If enough consumers report Reality Kings, the FTC can take enforcement action and require the company to issue refunds.
4. You may also file a complaint with your state's Attorney General (search "[your state] Attorney General consumer complaints" in your browser).
   • State attorneys general can pursue refunds on behalf of their citizens.

Common cancellation mistakes and how to avoid them

We understand that cancellation friction is frustrating, especially when you just want to stop the charges. Many people make avoidable mistakes that delay their cancellation or cost them money. Here are the top traps and how to sidestep them.

Mistake 1: assuming your cancellation is complete without written confirmation

The most costly error is believing you cancelled just because you clicked a button or hung up the phone. Charges continue to appear because the company has no record of your request. Always wait for a confirmation email. If one does not arrive within 24 hours, assume the cancellation did not process and try again using the phone method or ProBiller contact.

Mistake 2: cancelling on the wrong date and losing refund eligibility

Trial refunds are time-sensitive. If your trial period is 7 days, you must cancel within those 7 days to qualify for a refund. Many users wait until the first full charge appears, then try to cancel, and by then the refund window has closed. Mark your cancellation deadline on your calendar immediately after signing up. Cancel at least 2-3 days before the deadline to avoid processing delays.

Mistake 3: confusing multiple bundled charges as separate subscriptions

Reality Kings sometimes offers bundles that include access to multiple related sites. You might see multiple charges on your statement that you did not realize were bundled together. Review your confirmation email at signup carefully. If you see multiple charges that were supposed to be one bundle, contact support immediately and ask for an itemized list of what you are being charged for.

Mistake 4: only cancelling through the app, not on the website

Some streaming services make cancellation harder on mobile apps than on their websites. If you signed up on your phone, switch to a computer and try cancelling through the website version of your account. The web interface often has clearer cancellation pathways than the app. Stopee recommends always using the website method first before trying the phone or email route.

Mistake 5: not keeping your cancellation confirmation email

Your confirmation email is your proof that you cancelled on a specific date. If a charge appears later, you need this email to dispute it. Save it in a dedicated folder or forward it to yourself with the subject line "CANCELLED: Reality Kings [date]." This small act can save you hours of back-and-forth with the company or your bank.

Checklist: your complete cancellation action plan

Use this checklist to ensure you complete every step correctly and do not miss any critical deadlines or documentation.

What real consumers say about cancelling reality kings

Across consumer complaint platforms and review sites, subscribers report consistent themes about their cancellation experiences. Understanding what others faced helps you prepare for common obstacles.

Common consumer feedback patterns

• Many users report that their trial converted to a paid subscription without a clear warning email prior to the charge. They cancelled as soon as they noticed the charge, but only received a refund after disputing it with their bank.
• Several subscribers mentioned multiple related charges appearing on their statements because they did not realize the signup included a bundle. They had to contact support multiple times to understand what they were paying for.
• Complaints frequently mention difficulty reaching customer support by phone, with long wait times or dropped calls. Email support responses took 3-7 days, causing frustration when users wanted immediate cancellation confirmation.
• Some users praise the straightforward online cancellation process and report receiving confirmation emails promptly. These positive experiences typically occurred when users cancelled immediately and did not attempt chargebacks.
• A minority of users report that their cancellation did not process, and they continued to be charged for weeks after requesting cancellation. These cases required bank disputes to resolve.

Key takeaway: your power and next steps

Cancelling your Reality Kings subscription is your right, not a favor the company is granting. Federal law protects you from deceptive trial practices and supports your right to cancel recurring charges. The process is simple if you follow the steps above and keep your confirmation email as proof.

Your action steps are clear: cancel through your account or phone, save the confirmation email, verify your subscription status has changed within 24 hours, and monitor your next billing statement to confirm the charges stop. If Reality Kings or ProBiller refuse to cancel or issue a refund, your credit card company and the Federal Trade Commission have your back. At Stopee, we have helped thousands of consumers cancel subscriptions just like this one, recover unauthorized charges, and regain control of their recurring billing. You are not alone in this process, and persistence pays off.

Start your cancellation today using the method that feels most comfortable to you. Keep your confirmation email. If you encounter any obstacles, escalate through the channels outlined here. Stopee is here to remind you that your financial control matters, and companies must honour your cancellation requests. Take action now, and within 24 hours, you will have written proof that your Reality Kings subscription has ended.

Contact information for escalation

Reality Kings customer support: 877-271-6423 (8 AM-4 PM EST, Monday-Friday)

Federal Trade Commission (report deceptive billing): reportfraud.ftc.gov

Your state Attorney General (consumer protection): Search "[your state] Attorney General" plus "file a complaint"

Your credit card issuer or bank: Contact number on the back of your card