Manage Feeld

How to cancel feeld in the UAE: your complete step-by-step guide

Understanding feeld and why you might want to cancel

Feeld is a dating platform designed for open-minded individuals, singles and couples exploring non-traditional relationships. The app offers premium features like Majestic memberships, Pings (express interest signals) and profile boosts to increase your visibility to potential matches. You access Feeld through its mobile app on iOS and Android, or via its web platform, with billing handled through the Apple App Store, Google Play Store or directly through Feeld's website.

Whether you've found what you were looking for, want to take a break, or simply changed your mind about the service, cancelling your Feeld subscription should be straightforward. At Stopee, we understand that many people feel uncertain about cancellation processes, especially when subscriptions are tied to app stores rather than directly to the service provider. This guide walks you through every method to cancel Feeld, what happens after you cancel, and how to protect yourself from unexpected charges.

Common reasons to cancel feeld

You might decide to cancel because you've entered a committed relationship, want to explore other platforms, feel the premium features don't justify the cost, or simply need a break from dating apps. Whatever your reason, cancelling promptly prevents unwanted renewal charges and keeps your account under your control.

The difference between cancelling and deleting

Here's a critical distinction: cancelling your Feeld subscription stops charges, but it does not delete your account or profile data. If you delete your account through the app settings, your subscription continues to renew until you cancel it separately. This separation exists because subscriptions managed through Apple or Google are controlled by those platforms, not by Feeld directly. Stopee recommends always cancelling your subscription first, then deleting your account if you wish.

How to cancel feeld on iOS via apple app store

If you subscribed to Feeld through your Apple device, you must cancel through Apple's App Store, not within the Feeld app itself.

1. Open the App Store on your iPhone or iPad.
   • Tap the profile icon in the top right corner of the screen.
2. Tap "Subscriptions" in the menu that appears.
   • You'll see all active subscriptions associated with your Apple ID.
3. Find "Feeld" (listed as "Feeld Majestic" or similar) in your subscriptions list.
   • Tap on it to view your subscription details.
4. Tap "Cancel Subscription" at the bottom of the screen.
   • Apple may offer you a discounted renewal option; you can ignore this and proceed with cancellation.
5. Confirm your cancellation when prompted.
   • You'll receive a confirmation email from Apple within minutes.

Warning: You must cancel at least 48 hours before your next billing date to avoid a charge. Check your subscription renewal date in the App Store before you cancel to ensure you act in time.

Pro tip: Set a phone reminder for two days before your renewal date so you never accidentally miss the cancellation window.

What you'll retain after iOS cancellation

Your paid access continues until the end of your current billing cycle, even after you cancel. You keep all Majestic features (like seeing who liked you and accessing private photos) until that date passes. On your renewal date, your subscription ends automatically and you revert to Feeld's free tier.

How to cancel feeld on android via google play store

Android users must cancel through Google Play, as Feeld cannot process cancellations for app store subscriptions on your behalf.

1. Open the Google Play Store app on your Android device.
   • Tap your profile icon in the top right.
2. Tap "Payments and subscriptions".
   • You'll see a menu with payment options and active subscriptions.
3. Tap "Subscriptions" to view your active subscription list.
   • All subscriptions linked to your Google account appear here.
4. Select "Feeld" from the list.
   • Review your subscription details, including the next renewal date.
5. Tap "Cancel subscription".
   • Google may display retention offers; proceed past these to confirm cancellation.
6. Confirm the cancellation in the dialog box that appears.
   • Google sends a confirmation email to your account immediately.

Warning: Unlike Apple, Google Play does not allow Feeld to cancel subscriptions on your account. You cannot email Feeld support to cancel an Android subscription; you must do it yourself through Google Play. Attempting to cancel through Feeld support will delay the process.

Pro tip: Screenshot your Google Play subscription details before cancelling so you have proof of the cancellation date if you need it later.

How to cancel feeld through the web or direct billing

If you purchased your Feeld subscription directly through the Feeld website (not through an app store), you cancel through your account settings or by contacting Feeld support.

1. Log into your Feeld account on the web platform or open the Feeld app.
   • Make sure you're using the account associated with your direct payment method.
2. Navigate to "Settings" in the app or account dashboard.
   • Look for "App Settings" or "Subscription Settings" depending on your version.
3. Find the "Manage Subscription" or "Subscription" option.
   • This section displays your current plan, renewal date and payment method.
4. Select "Cancel Subscription" or "End Membership".
   • Feeld may ask for feedback about why you're cancelling; this is optional.
5. Confirm the cancellation.
   • You receive an immediate confirmation on screen and via email.

Alternative method via email: If you cannot cancel through settings, email Feeld support at [email protected] with your order number or transaction ID. Include your full name and the email address associated with your Feeld account. Feeld typically responds within 24 to 48 hours.

Pro tip: Feeld sends renewal reminders approximately three days before your next billing date. If you receive this email, you still have time to cancel and avoid the charge.

Timing your cancellation for web purchases

For direct Feeld purchases, you can cancel up until your renewal date. Unlike app store subscriptions, there is no 48-hour advance notice requirement. However, Stopee recommends cancelling as soon as you decide you no longer want the service to minimize the risk of missing a deadline.

What happens immediately after you cancel feeld

Cancelling your subscription feels like stepping into the unknown, but the process is designed to protect you-your access doesn't vanish overnight.

Your access during the paid period

You retain full access to all premium features (Majestic membership, profile boosts, unlimited Pings) through the end of your current billing cycle. If you cancel on the 15th of a month but your renewal isn't until the 28th, you still enjoy premium access for those remaining 13 days. This grace period gives you time to export your data or take screenshots if needed.

Your account and data after cancellation

Your Feeld profile, messages and match history remain in your account after you cancel. The subscription cancellation does not delete any data. If you want your profile removed from Feeld's servers completely, you must separately delete your account through App Settings > Delete account. Stopee strongly recommends waiting until after your paid period ends before deleting your account, so you don't lose access to premium features you've paid for.

Automatic renewal stops

The moment your cancellation is confirmed, automatic renewal stops. You will not be charged again unless you manually re-subscribe. Apple, Google and Feeld all honour this commitment; there are no hidden charges after a confirmed cancellation.

Refunds and cooling-off rights for feeld in the UAE

Understanding your refund rights protects your wallet and empowers you to act quickly if needed.

Cooling-off period for direct feeld purchases

Feeld offers a 14-day cooling-off period for subscriptions purchased directly through its website. If you purchased a Majestic membership and cancel within 14 calendar days of the purchase date, you can request a full refund minus any premium services you've already used. To request a refund, email [email protected] with your order number or transaction ID, the date of purchase and your reason for cancellation.

Pro tip: Keep the confirmation email from your Feeld purchase; it contains your transaction ID and purchase date, both required for a refund request.

Refunds for apple app store purchases

Feeld cannot issue refunds for subscriptions purchased through the Apple App Store. You must request refunds directly from Apple. To do this, visit support.apple.com, sign in with your Apple ID and use the "Request a Refund" tool. Apple processes refund requests within three to five business days. Stopee recommends requesting refunds within 30 days of purchase for the highest approval chance, though Apple may honour requests up to 180 days after purchase if you argue compelling reasons.

Refunds for google play store purchases

Similar to Apple, Google Play handles all refund requests for subscriptions purchased through its platform. Feeld cannot refund these charges directly. Visit the Google Play Store app, go to Account > Payments and subscriptions > Subscriptions, select Feeld and tap "Report a problem". Google processes refund requests within three to five business days. You have the best refund chance if you request within 48 hours of the charge.

Refund limitations you should know

Feeld and the app stores generally will not refund subscriptions if you simply change your mind or accidentally purchased the plan. However, they may refund if the service was not delivered as described, you were charged twice for the same period or you have a legitimate complaint about service quality. Refunds are reduced by any premium features you've already used before requesting cancellation.

Feeld pricing in the UAE

Understanding what you're paying helps you decide whether Feeld is worth the cost and whether the refund is worth pursuing.

Prices vary slightly by platform and may include applicable UAE VAT and payment processing fees. Promotional discounts are occasionally available, especially during seasonal campaigns. Stopee recommends checking whether you're eligible for any current offers before committing to a subscription.

Your consumer rights under UAE law

The UAE Consumer Protection Law gives you rights when cancelling digital subscriptions, and knowing these rights strengthens your position if Feeld or app stores refuse to honour your request.

Right to cancel within 14 days

UAE Consumer Protection Law grants you a 14-day cooling-off period for distance contracts (including online subscriptions) from the date of purchase. You can cancel for any reason within this window. For direct Feeld purchases, this means you can request a refund or cancellation with no questions asked if you act within 14 days.

Right to transparency in billing

Feeld and app stores must clearly disclose the subscription cost, renewal frequency, cancellation method and any free trial terms before you purchase. If these terms were not clearly displayed, you have grounds to request a refund even after 14 days. Stopee advises taking screenshots of subscription terms at the time of purchase to support any future dispute.

Right to cancel automatic renewals

The UAE law prohibits automatic renewal charges without your explicit prior consent. Cancelling your subscription is your right, and no company can prevent this or impose penalties for cancellation.

Escalation with the UAE consumer protection authority

If Feeld, Apple or Google refuse to honour your cancellation or refund request, you can file a complaint with the General Authority of the UAE Consumer Protection, part of the Ministry of Economy. You can submit complaints online through their portal or visit their offices in your emirate. Stopee recommends documenting all communication attempts with Feeld before escalating to the consumer authority.

Common mistakes when cancelling feeld

Many people make avoidable errors that cost them money or leave them confused about their cancellation status.

Deleting your account without cancelling your subscription

This is the most costly mistake. Deleting your Feeld account does absolutely nothing to stop subscription charges if your subscription was purchased through Apple or Google. Your subscription renews on schedule, charges your payment method, and continues until you manually cancel it in the app store. Always cancel first, then delete.

Cancelling in the feeld app instead of the app store (iOS and android)

The Feeld app does not provide an option to cancel app store subscriptions. If your Feeld subscription came from Apple App Store or Google Play, you must cancel there. Cancelling anywhere else simply does not work. Many people waste time trying to cancel through the app, discover it's not possible and then forget about it until the next charge appears.

Missing the 48-hour window on iOS

Apple's system processes cancellations in batches. If you cancel fewer than 48 hours before your renewal, Apple may not process the cancellation before charging you. To be safe, cancel at least three days before your renewal date. Check your Apple ID settings for your exact renewal date, set a calendar reminder and act early.

Not keeping proof of cancellation

After you cancel, save or screenshot the confirmation email and the cancellation screen. If Feeld or an app store incorrectly charges you after cancellation, this proof is your strongest evidence for a refund dispute. Stopee recommends keeping these records for at least 12 months.

Forgetting about pings or boosts purchased separately

Feeld allows one-off purchases of Pings and profile boosts outside your subscription. Cancelling your Majestic membership does not refund these separate purchases. If you've spent money on boosts, accept that this cost is separate from your subscription cancellation. However, if you purchased boosts within 14 days and paid directly through Feeld (not an app store), you can request a refund for those too.

Your checklist before and after cancellation

Use this checklist to ensure your cancellation is complete and you avoid future charges.

1. Before you cancel:
   • Note your Feeld account email address.
   • Find your subscription renewal date in your Apple ID, Google account or Feeld settings.
   • Check if you want to download or delete any messages or photos from your account.
   • Take a screenshot of your subscription details and pricing confirmation.
2. During cancellation:
   • Cancel in the correct location (App Store, Google Play or Feeld web, depending on where you subscribed).
   • Confirm the cancellation request when prompted-do not dismiss the popup.
   • Screenshot or save the cancellation confirmation page.
   • Write down the date and time you cancelled.
3. After cancellation:
   • Check your email within 24 hours for a confirmation email from Apple, Google or Feeld.
   • Log into your Feeld account and verify you no longer see a "Renew" or "Subscription active" notice.
   • Monitor your payment method for any charges on your renewal date-if charged despite cancellation, file a dispute immediately.
   • If requesting a refund, send your request within 14 days of the original purchase with your transaction ID and cancellation proof.

Should you stay or cancel? a quick comparison

Sometimes the hardest part of cancelling is deciding whether you actually want to.

Contacting feeld support if you need help

If your cancellation attempt fails or you need clarification, Feeld support is available to help.

Email support: [email protected]

When you contact Feeld support about cancellation, include: your full name, the email associated with your Feeld account, your order number or transaction ID (from your receipt), the date you initiated cancellation and a clear description of your issue. Feeld typically responds within 24 to 48 business hours. If you need urgent help, check the in-app support chat feature, which may offer faster responses.

Warning: Do not email Feeld support to cancel app store subscriptions. Feeld cannot cancel these for you. You must cancel directly through Apple App Store or Google Play. Feeld support can only help with cancellations of direct web purchases.

Your path to cancelling feeld with confidence

Cancelling Feeld is straightforward once you know which cancellation method applies to your subscription. If you subscribed through Apple or Google, you cancel through their platforms in just a few taps. If you purchased directly from Feeld's website, you cancel through your account settings or email support. In either case, your access continues through the end of your billing cycle, automatic renewals stop immediately and you have 14 days to request a refund if you purchased directly from Feeld.

Stopee has helped thousands of users navigate subscription cancellations across dating apps, streaming services and digital platforms. We understand that subscription management feels overwhelming, but arming yourself with clear steps and consumer rights gives you complete control. Whether you decide to cancel today or simply want the knowledge for later, Stopee remains your trusted resource for transparent, empowering cancellation guidance. Take action today, protect your payment method and reclaim control of your digital subscriptions.