Manage Feeld

How to cancel feeld: the australian guide to stopping your majestic subscription

What is feeld and why you might want to cancel

Feeld is a dating and social discovery app built for people exploring non-traditional relationships, polyamory and kink. The platform offers a free tier alongside Majestic, a premium membership that unlocks unlimited likes, profile visibility controls, incognito browsing and private photo features. If you've signed up and decided the service isn't for you, or if you're facing unexpected charges, you're not alone-and Stopee is here to help you navigate the cancellation process smoothly.

Understanding feeld's membership structure

Feeld keeps its offering straightforward: free membership with limited features, or Majestic for enhanced discovery and privacy. Majestic subscriptions auto-renew on a monthly or annual billing cycle, depending on which plan you selected at purchase. The key detail that trips up many Australian users is that your subscription lives on the app store platform you used to buy it-whether that's Apple App Store or Google Play-not directly with Feeld itself.

Common reasons australians cancel feeld

Users report cancelling for several practical reasons: they've found a partner and no longer need the service, they're unhappy with match quality or discovery features, they're concerned about privacy, or they've simply forgotten about a recurring charge on their credit card. Whatever your reason, Stopee recognises that cancelling should be friction-free, not a battle with customer service or app store systems.

Feeld subscription pricing and billing in australia

Before you cancel, it helps to understand exactly what you're paying for and where your money goes.

Current pricing for majestic membership

Feeld prices Majestic in Australian dollars, though exact charges vary slightly depending on whether you subscribe through Apple App Store, Google Play or any promotional pricing active at the time. These are the typical costs Australian users report:

Pro tip: Prices shown are indicative and may vary based on device type, current promotions and currency fluctuations. Check your last receipt or app store billing page for your exact charge amount.

Where your payment goes and who controls refunds

When you buy Majestic through an app store, that store (Apple or Google) processes and holds your payment. Feeld doesn't directly manage your subscription billing-the app store does. This means that if you want to cancel, request a refund, or update your payment method, you typically deal with the app store first, not Feeld's support team directly. Understanding this separation is crucial to avoiding cancellation delays.

How to cancel feeld on iOS (Apple app store)

If you subscribed to Majestic through your iPhone or iPad using Apple's payment system, follow these steps to cancel before your next renewal date.

Step-by-step cancellation on iOS

1. Open the Settings app on your iPhone or iPad (not the Feeld app).
   • Scroll down and tap Apps & iTunes (older devices) or App Store (newer devices).
2. Tap your Apple ID profile icon at the top right of the screen.
   • You may be asked to authenticate with Face ID, Touch ID or your Apple ID password.
3. Select Subscriptions from the menu.
   • This shows all active and expired subscriptions linked to your Apple ID.
4. Find and tap Feeld in the subscriptions list.
5. Tap Cancel subscription or Edit then Cancel.
   • Apple will ask you to confirm; select your reason (optional) and tap Confirm cancellation.
6. You'll see a confirmation message; your subscription will end at the current billing period's expiry.
   • Warning: Cancelling does not grant an immediate refund unless the app has a fault or you cancelled within 14 days of purchase. See the refund section below.

After cancelling on iOS

Once you cancel, you retain access to Feeld's free tier until your current billing period ends. After that date, Majestic features lock and you revert to the free membership. You won't be charged again unless you manually re-subscribe.

How to cancel feeld on android (Google play)

Android users who subscribed through Google Play follow a similar but distinct process to cancel their Majestic membership.

Step-by-step cancellation on android

1. Open the Google Play Store app on your Android device.
   • Tap your profile icon (top right corner).
2. Select Manage subscriptions or Payments and subscriptions > Subscriptions.
   • The exact wording varies by Android version and Play Store version.
3. Find Feeld in your active subscriptions list and tap it.
4. Tap Cancel subscription.
   • Google Play will show you a confirmation prompt and may ask your reason for cancelling.
5. Confirm the cancellation by tapping Yes, cancel or Continue to cancellation.
   • You'll receive an email confirmation from Google Play with your cancellation details.
6. Your subscription ends at the end of your current billing cycle.
   • Warning: Like Apple, Google Play does not automatically refund subscription charges unless you cancel within 48 hours of purchase or the app has a material fault.

After cancelling on android

You'll keep your Majestic features until the end of your billing period. After that, you'll automatically drop to the free tier. No further charges will appear on your Google Play billing account unless you re-subscribe.

Cancelling feeld via email and direct contact

If you face technical issues cancelling through an app store or need additional support, Feeld offers direct contact through their support email address.

Emailing feeld support

Send a cancellation request to support@feeld.co with the following information:

• Your Feeld account email address and username.
• The app store you used to purchase Majestic (Apple App Store or Google Play).
• A brief explanation that you wish to cancel your subscription.
• Your preferred contact email for confirmation.

Pro tip: Keep a copy of your email and any response. Feeld's support team typically replies within 5-7 business days, though response times can vary. If you don't hear back after 10 days, follow up with a polite second email.

Important caveat about email cancellation

Even if Feeld acknowledges your cancellation request via email, you must also cancel through your app store (Apple App Store or Google Play). Feeld cannot directly stop an app store's automatic renewal on your behalf. Email cancellation alone does not guarantee that your subscription won't auto-renew. Stopee strongly recommends cancelling through your app store first, then following up with email only if you encounter problems or don't receive confirmation within 7 days.

Your refund rights under australian consumer law

Australia's consumer protection framework gives you important rights when it comes to digital subscriptions like Feeld's Majestic membership.

When you may be entitled to a refund

Under the Australian Consumer Law (administered by the ACCC-Australian Competition and Consumer Commission), you have the right to a refund or remedy if:

• The digital service is not of acceptable quality (for example, Feeld crashes frequently or promised features don't work).
• The service is not fit for purpose (it doesn't do what Feeld advertised it would do).
• The service has a major fault that makes it unfit for purpose.
• You cancel within 14 days of purchase and haven't substantially used the service.

Change-of-mind refunds (cancelling simply because you no longer want the service) are not automatically guaranteed after 14 days, though you may still request one from your app store-many grant them as goodwill gestures.

How to request a refund

First, contact the app store where you made the purchase:

• Apple App Store: Go to Settings > [Your Name] > iTunes & App Store > Purchase History, find the Feeld charge, tap Report a Problem, and select your reason.
• Google Play: Open Google Play Store > Profile icon > Payments and subscriptions > Purchase history, find Feeld, tap the three-dot menu, and select Report a problem.

If the app store denies your refund, you can escalate to the ACCC. Visit accc.gov.au or call 1300 302 502 to lodge a complaint if you believe Feeld or the app store breached Australian Consumer Law.

Stopee's advice on refund timing

Act quickly: refunds are more likely within 14 days of purchase. If you're chasing a refund for a fault or service failure, document the issue-take screenshots, note dates and times of outages, and keep records of your complaints to support your case. Stopee has helped thousands of consumers recover refunds by providing this kind of evidence to payment platforms and regulators.

Common cancellation mistakes and how to avoid them

Cancelling a subscription should be simple, yet many Australian users stumble at avoidable pitfalls. Here are the traps Stopee sees most often-and how to sidestep them.

Mistake 1: cancelling only in the feeld app

The biggest mistake is assuming that unsubscribing or deleting the Feeld app stops your charges. It doesn't. App store subscriptions auto-renew independently of whether the app is installed or whether you've logged out. You must cancel through your app store settings, not the app itself.

Mistake 2: forgetting the 14-day refund window

If you want a refund rather than simply stopping future charges, act within 14 days of your purchase. After 14 days, your refund eligibility shrinks unless the service has a fault. Mark your calendar on purchase day to avoid missing this window.

Mistake 3: not checking for multiple subscriptions

Some users accidentally hold two Feeld subscriptions-one on Apple, one on Google. When you open your app store's subscription list, check carefully to ensure Feeld isn't listed twice. Cancel all instances.

Mistake 4: relying on email-only cancellation

Feeld's support email exists for problem-solving, not primary cancellation. Always cancel through your app store first, then email support only if your app store cancellation fails or you need a refund escalation. Stopee recommends treating email as a backup, not your first move.

Mistake 5: not keeping cancellation confirmations

Take a screenshot of your cancellation confirmation from your app store or a copy of Feeld's email response. If a charge appears after cancellation, this proof becomes critical evidence when disputing the charge with your bank or card provider.

What happens after you cancel feeld

Ending a subscription can feel uncertain if you're unsure what access you'll lose and when. Here's the timeline to expect.

Immediately after cancellation

You keep full Majestic access until the end of your current billing cycle. If your renewal date is 25 days away, you have 25 more days to use unlimited likes, incognito mode and all other premium features. No access cuts off the moment you cancel.

On your renewal date (after cancellation)

Your app store processes no new charge. You're automatically downgraded to Feeld's free tier. Your profile remains active, but Majestic features (unlimited likes, who liked you, incognito browsing, private photos) lock. You can still browse and message within the free tier's limits.

If charges appear after cancellation

This happens occasionally due to app store delays or system glitches. Contact your app store's support immediately with your cancellation confirmation. If the app store doesn't refund within 7-10 days, contact your bank or card provider to dispute the charge. Stopee advises keeping all evidence: screenshots, confirmation emails, and transaction records.

Feeld cancellation checklist

Use this step-by-step checklist to ensure you've covered every base before, during and after cancellation.

Comparing cancellation experiences: iOS vs android

Both platforms offer straightforward cancellation, but the user experience differs slightly.

Key takeaway for australian users

Warning: Google Play offers only a 48-hour refund window compared to Apple's 14 days. If you're an Android user seeking a refund, act within 2 days of purchase-Stopee strongly recommends requesting it immediately to avoid missing the deadline.

How stopee helps you cancel with confidence

Cancelling a subscription shouldn't require a degree in app store navigation. That's why Stopee exists: to guide Australians through every cancellation step with clarity, empathy and practical insider knowledge. Whether you're facing a stubborn app store refund policy, unexpected auto-renewal charges or confusion over where to submit your cancellation request, Stopee provides step-by-step instructions tailored to your situation and platform. We've built guides for hundreds of services-from streaming platforms to dating apps like Feeld-and we know every trick companies use to make cancelling hard. Our mission is to make it easy. Stopee has helped thousands of consumers cancel subscriptions they no longer need, recover refunds, and take control of their digital spending. When you're ready to cancel Feeld or any other service, visit Stopee to find verified, current cancellation steps for your exact device and payment method. You deserve clarity and control over your own subscriptions.

Contact information and escalation paths

Direct feeld contact

Email: support@feeld.co

Feeld does not publish a physical Australian mailing address. All support inquiries route through email. Expected response time: 5-7 business days.

App store escalation

If Feeld support doesn't resolve your issue:

• Apple App Store: Visit support.apple.com or call 1300 321 456 (Australia).
• Google Play: Visit support.google.com/googleplay or submit a form within the Play Store app.

Australian consumer protection authority

Australian Competition and Consumer Commission (ACCC):

• Website: accc.gov.au
• Phone: 1300 302 502
• Lodge a complaint if you believe your consumer rights under the Australian Consumer Law have been breached.

Stopee recommends escalating to the ACCC only after you've exhausted direct support and app store channels-usually after 10+ business days without resolution.