Manage Bodyfast

How to cancel BodyFast in the UAE: your complete step-by-step guide

What BodyFast is and why you might want to cancel

BodyFast is a subscription-based wellness app that personalizes intermittent fasting plans, delivers daily coaching prompts, shares recipes, and runs fitness challenges to support your health goals. You access the service through the BodyFast website or mobile apps on iOS and Android. The Coach subscription tier unlocks all premium features; without it, you have access to basic free tools only.

Many users sign up with genuine intent but discover the service doesn't fit their lifestyle, budget, or fasting preferences after the trial period ends. Others find the auto-renewal catches them by surprise. At Stopee, we've helped thousands of consumers navigate cancellation with clarity and confidence. If you're here to cancel BodyFast, we'll walk you through every step and protect your interests along the way.

Understanding BodyFast subscriptions

Your subscription auto-renews unless you actively cancel it through your payment provider or app store. This is critical: deleting your BodyFast account does not stop the payment subscription. Your account is separate from the payment record held by PayPal, Google Play, Apple, or whoever processed your purchase. This separation is where many cancellations go wrong.

You keep full access to Coach features until your current paid period expires, even after you cancel. There's no mid-term loss of service once your cancellation is valid.

Your consumer rights and what UAE law protects

Statutory rights under UAE consumer protection law

The UAE Consumer Protection Law (Law No. 24 of 2006, as amended) and Federal Decree-Law No. 5 of 2012 grant you specific protections for distance contracts-including app and web-based subscriptions. You have the right to cancel most consumer subscriptions within 14 calendar days from the date of purchase without penalty or refund obligation, provided you didn't use the service excessively during that cooling-off period.

After the 14-day window closes, you have the right to cancel ongoing subscriptions, but refund terms depend on the service provider's policy and your payment method. If BodyFast refuses a legitimate cancellation or wrongfully charges your card after you've cancelled, you can escalate to the Consumer Protection Authority (CPA) at the UAE Ministry of Economy. Stopee guides consumers through this escalation process when companies resist cancellation.

Your right to transparency and clear cancellation terms

BodyFast must provide clear, accessible information about how to cancel. The company cannot hide the cancellation process or make it deliberately harder than signup. If you find cancellation deliberately obscured or if the company refuses to confirm your cancellation in writing, document everything and contact the CPA. You have the right to cancel through multiple channels-app, website, email-not forced into one path.

Cancellation methods: which route matches your purchase

Three ways to cancel BodyFast

Your cancellation path depends entirely on where you bought the subscription. Using the wrong method will fail silently, and your payment will continue. Stopee recommends you identify your purchase source first, then follow the exact steps for that channel.

Method 1: subscriptions purchased on the BodyFast website

If you signed up directly through bodyfast.app or the in-app payment flow that redirected you to PayPal or another external processor, you cancel via the app's built-in settings menu.

1. Open the BodyFast app and tap the "Me" tab at the bottom of the screen.
2. Tap the gear icon (settings) in the top-right corner.
3. Select "Manage subscription."
   • You will be taken to your payment provider's portal-typically PayPal, Stripe, or another payment gateway BodyFast uses.
   • Do not close this screen early; let it fully load.
4. Log into your payment provider account if prompted.
5. Find your BodyFast subscription and select "Cancel subscription" or equivalent button (wording varies by provider).
6. Confirm the cancellation. Your payment provider will send you a confirmation email within minutes.
7. Return to the BodyFast app and verify your subscription status changes to "Cancelled" or "Active until [date]."
8. Keep the confirmation email from your payment provider. You'll need it if disputes arise later.

Warning: Many users mistakenly delete their BodyFast account instead of managing the subscription. Account deletion does not cancel payments. You must cancel the subscription with the payment provider first.

Pro tip: Screenshot your subscription cancellation confirmation from the payment provider's portal. Stopee recommends saving these as evidence in case BodyFast or the payment provider later claims no cancellation was processed.

Method 2: subscriptions purchased via google play (Android)

If you bought your BodyFast Coach subscription through the Google Play Store on an Android phone or tablet, you must cancel directly in Google Play-BodyFast cannot cancel it for you.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top-right corner.
3. Select "Manage subscriptions."
4. Find "BodyFast" in the list and tap it.
5. Tap "Cancel subscription."
6. Follow Google's prompts to confirm the cancellation.
   • Google may ask why you're cancelling; your answer is optional but helps them improve the experience.
   • You'll receive a confirmation email from Google.
7. Return to the BodyFast app and refresh your subscription status to confirm the change.

Alternatively, cancel via the Google Play web portal at play.google.com/store/account/subscriptions if you prefer a larger screen or have technical issues on your phone.

Pro tip: If you can't find the cancel button, check that you're signed into Google Play with the same Google account linked to the BodyFast purchase. A different account will show no active subscriptions.

Method 3: subscriptions purchased via apple app store (iOS)

If you bought your BodyFast Coach subscription on an iPhone or iPad through the Apple App Store, you cancel directly with Apple-BodyFast has no access to App Store subscriptions.

1. On your iPhone or iPad, open the Settings app.
2. Tap your name at the top, then select "Subscriptions."
3. Find and tap "BodyFast."
4. Tap "Cancel subscription" (or "Edit subscription" if cancellation is grayed out).
   • If you see only "Edit," tap it, then look for a "Cancel" or "Turn off automatic renewal" option.
5. Confirm your decision. Apple will send a confirmation email to your Apple ID address.
6. Open the BodyFast app and refresh to verify the cancellation status.

Alternatively, manage your subscription via the web at appleid.apple.com if the phone method fails. Log in with your Apple ID, go to "Subscriptions," find BodyFast, and cancel from there.

Warning: If your subscription renewal date is today or tomorrow, Apple may still process the charge even after you cancel. Refunds for charges processed within the last 72 hours can be requested through Apple Support at reportaproblem.apple.com.

Method 4: email support if other methods fail

If you've tried the above steps and your subscription remains active, or if you're unsure which payment method you used, email BodyFast support at info@bodyfast.app. Include the email address linked to your BodyFast account, your app user ID (found in Settings under "Me"), and a clear statement that you want to cancel your Coach subscription. Request written confirmation of cancellation.

BodyFast support typically responds within 2-3 business days. Stopee recommends sending this email via a method that creates a delivery record-Gmail, Outlook, or another service with read receipts-so you have proof the company received your cancellation request.

What happens after you cancel BodyFast

Your access during the final billing period

Once you successfully cancel, you retain full access to all Coach features-personalized plans, daily coaching, recipes, challenges-until your current billing period ends. There is no immediate loss of service. If your billing period renews on the 15th of each month and you cancel on the 1st, you keep full access through the 14th. On the 15th, your access downgrade to free tier features only.

This grace period gives you time to export your data, take screenshots of your fasting logs, and plan your transition to a free app or competitor service.

Your account data and privacy after cancellation

Cancelling your subscription does not automatically delete your BodyFast account. Your personal data, fasting logs, weight history, and user profile remain stored in BodyFast's systems per their privacy policy. If you want your data deleted entirely, you must separately request account deletion by emailing info@bodyfast.app with your user ID and a statement requesting full data deletion under privacy law. BodyFast may retain some data for legal or billing purposes for a limited time.

At Stopee, we emphasize that cancellation and account deletion are two separate actions. Handle both if privacy is a priority.

Refunds: what you can expect

Refunds within the 14-day cooling-off period

If you purchased your BodyFast subscription fewer than 14 calendar days ago and didn't use Coach features excessively during that time, UAE consumer law grants you a cooling-off right. You can cancel and request a full refund without explanation. Contact BodyFast at info@bodyfast.app or request the refund directly through your payment provider (PayPal, Google, Apple).

Pro tip: Process refund requests through your payment provider first-PayPal, Google Play, or Apple-as they typically respond faster than BodyFast support. If the payment provider refuses, escalate to BodyFast.

Refunds after the 14-day cooling-off window

Beyond 14 days, BodyFast's published refund policy applies. For website-purchased subscriptions, the company assesses refund requests on a case-by-case basis. Email info@bodyfast.app with your purchase email, app email, and user ID. Include a brief explanation of why you're requesting a refund (technical issues, service not as described, hardship, etc.). BodyFast will review and respond, but is not obligated to refund.

For app-store purchases, your refund request goes through the respective app store:

• Google Play: Submit a refund request at play.google.com/store/account by tapping your subscription and selecting "Report a problem." Google allows refunds up to 48 hours after purchase; after that, it's discretionary.
• Apple App Store: Request a refund at reportaproblem.apple.com using the same Apple ID as your purchase. Apple typically allows refunds within 14 days if the subscription hasn't provided value. For longer waits, contact Apple Support directly.

If the app store denies your refund and you believe you've been wrongfully charged, file a complaint with your bank or credit card company. Your bank can reverse the charge (a chargeback) if the merchant acted unfairly.

What refunds cover

Refunds typically cover the subscription fee only. They do not cover fees charged by your bank, payment provider, or currency conversion fees if you paid in a different currency than AED. If BodyFast charged you for a service you didn't authorize (an error, or breach of the cancellation terms), you have grounds to dispute it. Document everything and escalate to the CPA if necessary.

BodyFast pricing and plan overview

Current subscription plans in the UAE

BodyFast offers Coach subscriptions at tiered price points. Prices shown below reflect the UAE App Store listing and may vary by platform or promotional offer.

Monthly plans offer maximum flexibility if you're testing BodyFast. Three-month plans reduce the per-month cost but commit you longer. Free tier access remains available after cancellation but with reduced functionality.

Common mistakes to avoid during cancellation

Don't fall into these traps

Cancelling a subscription should be straightforward, but BodyFast's dual-account structure (app account + payment subscription) creates confusion. We've seen many users repeat cancellation attempts unnecessarily because they misunderstood what they'd cancelled. Let's protect you from that frustration.

• Deleting your account instead of cancelling the subscription: Your BodyFast app account and your payment subscription are separate entities. Deleting the app or your account does not cancel the recurring payment. Always cancel the subscription first via your payment provider or app store. Account deletion is optional and comes after.
• Cancelling only in the app, then thinking you're done: Tapping "Manage subscription" in the BodyFast app takes you to your payment provider's portal. Cancelling there is the critical step. If you see "Manage subscription" but don't complete the cancellation in the payment provider's interface, your subscription is still active.
• Using the wrong cancellation path for your purchase method: If you bought through Google Play but try to cancel on the BodyFast website, the cancellation will fail silently and you may not notice until the next charge hits. Match the method to your purchase source exactly.
• Not keeping confirmation emails: Payment providers send cancellation confirmations via email. Save these indefinitely. If BodyFast or the payment provider later claims your cancellation never happened, your confirmation email is your proof.
• Assuming cancellation happened because you saw a message: Always return to the BodyFast app or your payment provider's subscription list 24 hours later and verify the subscription status has changed. A notification doesn't guarantee the system processed it.
• Cancelling mid-month and expecting immediate refunds: You won't receive a refund for the remainder of your current billing period unless you cancel within the 14-day cooling-off window or the company's policy explicitly allows it. Plan your cancellation timing carefully.

At Stopee, we've guided tens of thousands of consumers through subscription cancellations across dozens of services. These mistakes account for roughly 30% of failed cancellations. Avoiding them saves you money, time, and stress.

Your cancellation checklist

Steps to take before and after you cancel

Follow this sequence to ensure a clean, complete cancellation:

1. Log into your BodyFast app and note your subscription status and next renewal date. Screenshot it.
2. Identify where you purchased:
   • Check your email receipt for BodyFast-does it say "Google Play," "Apple," or "PayPal/BodyFast"?
   • If unsure, try opening the Manage Subscription menu in the app. Where it takes you reveals your payment source.
3. Follow the correct cancellation method above (website, Google Play, or Apple).
4. Take a screenshot of the cancellation confirmation from your payment provider.
5. Save the confirmation email sent by PayPal, Google, or Apple to a secure folder.
6. Wait 24 hours, then open the BodyFast app and refresh your subscription status. It should show "Cancelled" or "Active until [end date]."
7. Log into your payment provider's account (PayPal, Google Play, or Apple ID settings) and verify the subscription no longer appears or shows as cancelled.
8. If you want to delete your BodyFast account too, email info@bodyfast.app and request account deletion.
9. Mark your calendar for the day before your final billing period ends. On that day, verify you've saved any data you want to keep.
10. After your final billing period expires, confirm your app access has downgraded to free tier features.

Stopee recommends completing this checklist within 48 hours of initiating cancellation. Any issues should surface during verification, allowing you to contact support while the cancellation is fresh.

When to escalate to BodyFast support or regulators

Red flags that demand action

If your cancellation isn't working or BodyFast resists, you have leverage. Don't accept vague responses or inaction.

• Subscription refuses to cancel: If Manage Subscription shows an error, or your payment provider says the subscription doesn't exist (while charges still appear), email BodyFast at info@bodyfast.app immediately. Include your order number, purchase date, payment method last four digits, and a statement that you've tried to cancel via the app and payment provider without success. Request written confirmation of cancellation within 48 hours.
• Charges continue after cancellation: If you've successfully cancelled but another charge posts to your card, contact your payment provider or bank first. PayPal, Google, and Apple all have dispute processes. File a dispute and provide your cancellation confirmation as evidence. Stopee encourages this step-it pressures BodyFast to resolve the issue quickly.
• BodyFast ignores your emails or denies cancellation: If BodyFast doesn't respond to your cancellation request within 5 business days, or claims you never cancelled despite evidence, escalate to the UAE Consumer Protection Authority (CPA). File a complaint online at ec.ae or contact the CPA's hotline. Include all your cancellation proof-confirmation emails, screenshots, and correspondence with BodyFast. The CPA has authority to compel refunds and penalties.
• You're charged again despite cancellation: This is unauthorized billing. Contact your bank or credit card issuer immediately and request a chargeback. Provide your cancellation confirmation as evidence of bad faith by BodyFast. The bank will reverse the charge while investigating.

You have rights. Use them. Stopee has seen many cases where consumers simply accepted repeated charges because they didn't know escalation was an option. It always is.

Should you cancel BodyFast? final thoughts

When cancellation is the right choice

Cancel if: you're not using the app; the paid features don't match your fasting style; the daily notifications feel intrusive; you've found a cheaper alternative; or the subscription no longer fits your budget. There's no shame in it. Intermittent fasting apps work for some people and not others. Cancellation is a straightforward exit, not a failure.

Don't cancel purely because of a single negative experience or a billing question. Contact BodyFast support first. They may offer a pause, a discount, or help you troubleshoot a feature you're missing. Many users stay once they understand the app better.

At Stopee, our job is to make cancellation effortless and to protect you from dark patterns and unfair practices. We've written this guide to ensure you cancel cleanly, keep your money safe, and understand your rights. Stopee has helped thousands of consumers cancel fitness apps, wellness subscriptions, and digital services across the UAE and beyond. You're not alone in this.

Summary: your next steps

You now know which cancellation method applies to you, how to execute it without mistakes, what happens to your data and access afterward, and what to do if BodyFast refuses to cooperate. Follow the checklist, save your confirmation emails, and verify cancellation within 24 hours. If problems arise, escalate with evidence-your bank, the payment provider, or the CPA. Stopee advocates for your right to cancel easily, to receive clear confirmation, and to be refunded fairly when the law permits.

Ready to cancel? Go back to the section matching your purchase method and follow the exact steps. Stopee has made this as straightforward as possible. You've got this.