Manage Bodyfast

How to cancel bodyfast and stop recurring charges in canada

What bodyfast is and why you might want to cancel

Bodyfast is a mobile app and web platform that guides you through intermittent fasting routines with personalized coaching, meal tracking, recipe libraries and fasting timers. The service operates across iOS, Android and web browsers, offering weekly and annual subscription tiers to unlock premium features. Many Canadians use Bodyfast to structure their fasting schedules, but if the program no longer fits your lifestyle or budget, cancelling is straightforward once you know where to go. At Stopee, we help thousands of Canadians navigate subscription cancellations each month, and Bodyfast is one of the clearest platforms to exit from-if you act on the right channel.

Common reasons to cancel bodyfast

You might cancel because the app's coaching doesn't align with your health goals, the recurring charges strain your budget, you've achieved your fitness targets, or you've found a competing fasting app that suits you better. Some users cancel after the free trial ends and premium features feel unnecessary. Others discover that the personalized plans don't deliver the results they expected. Whatever your reason, Stopee supports your right to cancel without friction or hidden penalties.

Is bodyfast right for you before cancelling

Before you commit to cancellation, consider whether you've explored all the features included in your plan. The Annual Subscription (C$69.99/year) offers better value than the Weekly Coaching Plan (C$1.35/week) if you plan to stay longer than 52 weeks. If cost is your only concern, downgrading to a free account-which keeps basic fasting tracking-might be a middle ground. However, if you've made your decision, Stopee's guidance will ensure you cancel properly and avoid surprise charges.

Your canadian consumer rights and protections

Canadian consumer protection law grants you specific rights when cancelling digital subscriptions, though these vary by province.

Consumer rights under federal and provincial law

The federal Competition Act and provincial consumer protection statutes (such as Ontario's Consumer Protection Act or British Columbia's Consumer Protection Act) give you the right to cancel most online contracts within a reasonable timeframe, often referenced as 14 calendar days from the purchase date or contract start. However, digital content and automatic-renewal subscriptions are sometimes exempt from cooling-off periods depending on your province's specific rules and how Bodyfast's terms classify their service. If you purchased through the Apple App Store or Google Play Store, those platforms' consumer protections may supersede Bodyfast's direct policies. Stopee recommends reviewing your province's consumer protection office website (often listed under "Consumer Protection" in your provincial government portal) to confirm your exact rights before contacting Bodyfast support.

What to do if bodyfast refuses to refund or cancel

If Bodyfast's support team denies your refund request or continues to charge you after you've cancelled, escalate your complaint to your province's consumer protection authority. Most provinces operate a dedicated complaints division that investigates unfair billing practices at no cost to you. For example, Ontario residents can file with the Ministry of the Attorney General's Consumer Protection Office, while BC residents can contact the Office of the Superintendent of Financial Institutions or the Competition Bureau. Document all communication with Bodyfast (dates, email addresses, support ticket numbers) and provide this evidence when you file a complaint. Stopee has helped consumers recover hundreds of dollars through formal complaints when companies ignored direct cancellation requests.

How to cancel bodyfast across all platforms

Bodyfast operates through multiple payment channels, and where you originally subscribed determines exactly how you cancel. The critical rule: deleting the Bodyfast app or your account does NOT stop recurring charges. You must cancel the subscription at its source-the payment provider-or charges will continue.

Cancel if you subscribed via bodyfast's website

1. Open the Bodyfast app on your phone or visit the web platform in your browser.
   • If using the app, tap the "Me" tab or profile icon at the bottom right of the screen.
   • If on the web, navigate to your account settings (usually a gear icon or "Settings" menu in the top right).
2. Select "Manage subscription" or "Subscription settings" from the menu.
   • This link will redirect you to your payment provider's page (often Stripe or another processor), not directly to Bodyfast.
3. Log in to your payment provider account if prompted.
   • Use the email address and password associated with your Bodyfast purchase.
4. Locate your Bodyfast subscription in your active subscriptions list and select "Cancel subscription."
   • Some providers offer a confirmation screen asking why you're cancelling; you can skip or fill this out.
5. Confirm the cancellation by clicking "Yes, cancel" or the equivalent button.
   • You should receive an email confirmation within minutes.
6. Return to the Bodyfast app and verify that "Manage subscription" now shows "No active subscription" or similar language.
   • Pro tip: Take a screenshot of this confirmation screen for your records in case billing disputes arise later.

Warning: Simply logging out of Bodyfast or deleting the app will not stop your charges. You must complete this payment provider cancellation step or your subscription will renew automatically.

Cancel if you subscribed via google play store (Android)

1. Open Google Play on your Android phone or visit play.google.com/store/account/subscriptions in a web browser.
   • On the app, tap your profile icon (top right), then "Payments and subscriptions," then "Subscriptions."
2. Find "Bodyfast" in your active subscriptions list.
   • If you have multiple subscriptions, scroll to locate it or use the search feature.
3. Tap the Bodyfast subscription to open its details page.
   • You'll see your billing cycle, next renewal date and current payment method.
4. Select "Cancel subscription" at the bottom of the screen.
   • Google will ask if you want to cancel immediately or retain access until the current billing period ends.
5. Confirm your cancellation choice and complete the process.
   • Google will send you an email confirmation listing your cancellation date.
6. Check your email for the confirmation message and keep it for your records.
   • Pro tip: Google Play typically refunds unused portions of your subscription if you cancel mid-cycle; if you don't receive a refund within 7 days, contact Google Play support directly with your confirmation email.

Warning: Bodyfast cannot cancel your Google Play subscription on your behalf. You must initiate this cancellation through Google's system, or charges will continue indefinitely.

Cancel if you subscribed via apple app store (iOS)

1. On your iPhone or iPad, open the Settings app (not the Bodyfast app).
   • Scroll down and tap "App Store" or "iTunes & App Store" depending on your iOS version.
2. Tap your Apple ID at the top of the screen, then select "View Apple ID."
   • You may be asked to authenticate with Face ID, Touch ID or your password.
3. Tap "Subscriptions" to view all your active App Store subscriptions.
   • You'll see a list of all apps with recurring charges.
4. Find and tap "Bodyfast" in the subscriptions list.
   • If Bodyfast doesn't appear, it may already be cancelled or not an App Store subscription.
5. Select "Cancel Subscription" or "Edit Subscription," then confirm you want to end the subscription.
   • Apple will ask for confirmation and explain your access will end on the final billing date.
6. Verify the cancellation by returning to Settings > App Store > Subscriptions and confirming Bodyfast no longer appears under active subscriptions.
   • Pro tip: Apple's refund window is typically 14 days from the charge date if you cancel within that window. If you missed this, request a refund by visiting reportaproblem.apple.com, selecting your Bodyfast charge and choosing "Report a Problem."

Warning: Apple App Store subscriptions cannot be cancelled through Bodyfast's app or website. You must use your Apple ID settings or contact Apple Support directly. Deleting the Bodyfast app will not cancel your subscription.

Cancel by registered letter (optional legal method)

If you prefer written proof of cancellation for legal or documentation purposes, you can send a registered letter to Bodyfast's company address. This method creates an official record that Stopee recommends if you've already had disputes with the company or suspect they may ignore an email request.

1. Locate Bodyfast's registered postal address from their website's imprint, legal page or app settings.
   • Check under "Contact," "Legal Information," "Impressum" or "About Us" for the official company address.
2. Write a cancellation letter on plain paper that includes:
   • Your full name and address.
   • Your Bodyfast account email or user ID.
   • Your subscription start date (visible in the app or confirmation email).
   • A clear statement: "I request immediate cancellation of my Bodyfast subscription effective [today's date]."
   • Your signature and the date you're sending the letter.
3. Send the letter via registered mail (Postes Canada's "Registered Mail" or "Tracked Packet" service) to Bodyfast's address.
   • Request a delivery confirmation and return receipt (AR - "avis de réception" in Canada's bilingual postal system).
4. Keep your tracking number, delivery confirmation and a copy of the letter for your records.
   • This evidence proves you notified the company and when they received it-critical if a dispute arises.
5. Follow up with Bodyfast support via email within 5 business days to confirm they received your letter.
   • Reference your registered mail tracking number in the email.

Pro tip: Use registered mail if Bodyfast continues charging after you've cancelled through your payment provider. It creates legal documentation that protects you in complaints to your provincial consumer protection authority or in disputes with your bank.

Bodyfast pricing and subscription plans

Understanding what you're paying for helps you decide whether cancellation makes sense or if a downgrade is better.

The Annual Subscription offers the best value if you commit to 12 months. At C$1.34 per week, it costs less than the standalone Weekly plan while unlocking all features. If you're hesitant about annual commitment, the Weekly plan lets you pause or cancel anytime-though our Stopee research shows most users find the weekly model expensive over a year. Consider downgrading to the free plan before cancelling entirely if cost is your only concern.

What happens after you cancel bodyfast

Cancellation doesn't mean instant loss of access. Understanding the timeline and what remains available helps you plan your transition.

Your access during and after cancellation

When you cancel, your premium features typically remain active until the end of your current billing cycle. If you cancel mid-cycle on a weekly subscription, you'll retain access through the end of that week. If you cancel an annual plan on January 15, you keep premium access through your January renewal date next year. After that final renewal date passes, Bodyfast will downgrade you to the free plan automatically-you won't be locked out of the app entirely, but personalized coaching, recipes and advanced tracking will no longer be available. Your account data (fasting logs, progress notes) usually remains stored, so you can log back in anytime to view your history, even after cancellation.

Preventing surprise charges after cancellation

We know the anxiety of wondering if a cancellation actually worked. Here's how to verify: Log into your Bodyfast account 2-3 days after you cancel and check your "Manage subscription" link. It should display "No active subscription" or "Free plan." Also check your payment provider (Google Play, Apple, Stripe) to confirm Bodyfast no longer appears in your active subscriptions. Monitor your bank or credit card statement for the next two billing cycles to ensure no charges appear. If a charge posts after you cancelled, contact your bank immediately and file a dispute claim-most banks will reverse unauthorized charges within 48 hours while they investigate. Then contact Stopee's guides for escalation steps with Bodyfast.

Refunds and billing disputes

Refund eligibility depends on when you cancelled, where you subscribed and your province's consumer protection rules.

Refund policies by platform

Website subscriptions (via payment processor): Bodyfast accepts refund requests submitted to info@bodyfast.app within 14 days of your purchase. When you email, include your account email, user ID and the original transaction date. Bodyfast's support team will review your request and issue a refund to your original payment method within 7-10 business days if approved. There's no explicit guarantee stated in their public policy, so approval depends on your circumstances and the payment processor's rules.

Google Play subscriptions: Google offers a mandatory refund window of 2 hours from purchase, then a discretionary window of up to 48 hours. Beyond that, refunds are at Google's discretion. If you cancel mid-cycle, Google may refund the unused portion. To request a refund, visit play.google.com/store/account, find your Bodyfast charge, tap "Report a problem" and select "Request a refund." Google decides within 48 hours. If denied and you believe it's unfair, contact Google Play support directly with your cancellation confirmation.

Apple App Store subscriptions: Apple's refund window is typically 14 days from the charge date. If you cancelled within 14 days and were charged, visit reportaproblem.apple.com, select the Bodyfast charge and choose "I'd like a refund for this purchase." Explain briefly that you cancelled but were charged anyway. Apple reviews these within 48 hours. If Apple denies it, request escalation to a senior review team and mention your province's consumer protection rules (federal Competition Act or provincial consumer protection act) as grounds for your claim.

Disputing unauthorized charges

If Bodyfast or its payment processor continues charging you after cancellation, you have multiple recourse options. First, contact Bodyfast support with your cancellation confirmation (screenshot or email) and request an immediate refund of all charges post-cancellation. If they ignore you or claim they can't help, contact your bank or credit card company and file a dispute claim for "unauthorized charges." Your bank will reverse the disputed charges within 3-5 business days while they investigate. Most financial institutions side with consumers on subscription disputes if you provide cancellation evidence. Simultaneously, file a complaint with your provincial consumer protection authority. Stopee recommends documenting every communication-dates, names, ticket numbers-because these records accelerate refund decisions.

Common cancellation mistakes to avoid

We've seen Canadians lose money because they skipped a single step. Here's what not to do.

Mistakes that keep charges going

The number-one mistake is assuming that deleting the Bodyfast app or deactivating your account stops billing. It does not. Hundreds of Canadian subscribers continue paying for months because they forgot to cancel at the payment provider. Never rely on the app's account deletion feature as a substitute for formal subscription cancellation. Another common error is cancelling through the wrong payment method. If you subscribed via the Apple App Store, cancelling through Google Play won't work-you must cancel through Apple. Similarly, if you signed up via Bodyfast's web portal, don't look for a cancel button in the app; that button redirects to the payment processor, so the steps are the same, but the endpoint matters. Finally, some users cancel successfully but fail to monitor their bank statement. A single missed charge weeks later turns into a bigger refund battle. Check your statement for at least two billing cycles after cancellation.

How to recover if you've already made a mistake

If you deleted your Bodyfast account but charges still appear, immediately check if you can log back in with your email. In most cases, your account can be recovered. Once logged in, follow the cancellation steps outlined above for your payment method. If you can't recover your account, email Bodyfast support with your email address and state: "My account appears locked or deleted, but I'm still being charged. Please help me cancel my subscription." Provide your account email and any payment receipt you have. Stopee advises being direct and specific about the problem rather than vague; support teams respond faster to concrete details. If Bodyfast doesn't respond within 5 business days, escalate to your bank or credit card company with your email thread as evidence.

Before you cancel: a quick checklist

Take 60 seconds to verify these items before you complete cancellation steps.

Why stopee helps you cancel with confidence

Cancelling subscriptions shouldn't be a battle, yet companies design their systems to hide cancellation buttons and hope you forget. Stopee has helped thousands of Canadians cancel unwanted services, recover overcharges and navigate disputes with platforms like Bodyfast. Our mission is to put you back in control of your money and your inbox. Every guide we publish-including this one-reflects real consumer complaints, regulatory research and step-by-step testing across devices and platforms. If Bodyfast continues charging you after you've followed these instructions, Stopee's guides include escalation templates and regulatory contact information specific to your province. You're not alone in this process, and you have more leverage than you think. Use this guide, document everything and remember: you hold the power to cancel anytime, no matter what Bodyfast's marketing emails claim.

Bodyfast contact and legal address

For escalations, refund requests or registered mail cancellations, use these official channels.

Support and contact information

Email Bodyfast support at info@bodyfast.app with your account email, subscription plan and the issue you're facing. Response times typically range from 24 to 72 hours. For urgent billing issues, mention "Subscription billing dispute" in your subject line and include screenshots of your charges. If you need to send a formal registered letter cancellation, request the company's postal address directly from support, as Bodyfast's website may not list it prominently. Stopee recommends keeping a copy of every email exchange with Bodyfast, as these serve as evidence in refund claims or complaints to consumer protection authorities.

Cancelling Bodyfast is straightforward once you know which payment channel you used and follow the platform-specific steps outlined here. Whether you cancel through Google Play, Apple, the web portal or registered mail, Stopee ensures you have the knowledge and confidence to do it right the first time. Your subscription, your rules-and your money stays where it belongs, in your account.