Manage Funimate

How to cancel funimate and stop unwanted charges

What funimate is and why you might want to cancel

Funimate is a mobile video editing app that combines effects, templates and a social community feed. It operates on a freemium model: you can use basic features for free, but the Pro membership unlocks premium effects, removes watermarks and adds a profile badge. The subscription renews automatically on a weekly, monthly or annual cycle depending on your plan, and charges run through your device platform (Apple App Store or Google Play).

Cancelling Funimate is worth considering if you're not using Pro features regularly, if you've found cheaper alternatives, or if unexpected charges have surprised you. At Stopee, we've helped thousands of consumers understand when a subscription no longer delivers value and how to stop it without friction.

Why cancellation matters now

Auto-renewing subscriptions are designed to be frictionless to join but deliberately inconvenient to leave. Funimate's policy explicitly states that deleting the app or your account does not stop billing, which means you can be charged indefinitely if you don't formally unsubscribe. Small weekly or monthly charges compound quickly: a AUD $4.99 weekly plan becomes over AUD $250 per year, while a single annual licence might cost less. Stopee recommends reviewing your subscription before the next renewal date to avoid another billing cycle.

Pricing and billing cycle breakdown

Understanding your plan type and renewal date is essential before you cancel.

Prices vary by region and update frequently. Your actual charge appears on your device platform's billing statement, not always inside the Funimate app itself.

When your next charge occurs

Funimate charges within 24 hours before your billing cycle ends. This tight window is why timing your cancellation matters: if today is day 25 of a 30-day monthly plan, you have roughly five days to cancel before the next AUD $19.99 charge. After you cancel, no further charges occur, but Funimate does not refund unused time in most cases.

How to cancel funimate step by step

The cancellation method depends on which device platform you use to subscribe.

Cancel on iPhone or iPad (Apple app store)

1. Open the Apple App Store app on your device.
2. Tap your profile icon in the top right corner.
3. Select "Subscriptions".
4. Find and tap "Funimate".
5. Tap "Cancel subscription" or "Edit" and select "Cancel".
6. Confirm the cancellation when prompted.

Pro tip: Apple displays your next billing date clearly on this screen. Cancellation takes effect immediately, though you may retain access until that date depending on Funimate's policy. Screenshot this confirmation for your records.

Warning: Deleting the Funimate app does not cancel your subscription. You must follow these steps in the App Store, not in the app itself.

Cancel on android (Google play store)

1. Open the Google Play Store app.
2. Tap the profile icon in the top right.
3. Select "Payments and subscriptions".
4. Tap "Subscriptions".
5. Choose "Funimate".
6. Tap "Cancel subscription".
7. Follow the prompts to confirm.

Pro tip: Google Play will ask you why you're cancelling. You don't need to provide a reason, but your feedback helps them improve their cancellation experience. At Stopee, we encourage you to be honest about friction or unexpected charges.

Cancel via email (alternative method)

If you cannot access your device platform or prefer written confirmation, you can email Funimate's support team directly. This method creates a paper trail and is useful if you're disputing a charge.

1. Compose an email to support@funimate.com or support@pixerylabs.com (Funimate's developer, Pixery Labs).
2. Include your full name, email address associated with the account, and your subscription plan type (weekly, monthly or annual).
3. State clearly: "I request immediate cancellation of my Funimate Pro subscription effective [today's date]."
4. Attach a screenshot of your most recent charge or App Store/Google Play receipt as proof of subscription.
5. Send and keep a copy of the email.
6. Allow 5-7 business days for a response confirming cancellation.

Warning: Email cancellation is slower and leaves you vulnerable to one more renewal if you don't cancel on the platform itself within 24 hours of the next renewal date. Use email as a backup, not your primary method.

Refunds and unused time

Funimate's stated policy is that refunds for unused subscription time are not provided.

However, your rights as an Australian consumer may override this policy in certain circumstances. Under the Australian Consumer Law (ACL), if you purchased a subscription and immediately realised you did not want it, you may have a right to a refund within a reasonable timeframe, typically interpreted as 14 days.

When you might qualify for a refund

You have stronger grounds for a refund if you can demonstrate:

• You cancelled within 14 days of your first charge (within the cooling-off period).
• The service was faulty, unavailable or substantially different from its description.
• You were charged after requesting cancellation.
• You purchased via a free trial but were not clearly informed the trial would convert to a paid plan.

Pro tip: If Funimate refuses a refund, escalate to the Australian Competition and Consumer Commission (ACCC) or your device platform's dispute resolution team. Apple and Google have consumer protection processes and can issue refunds even if the app developer refuses.

How to request a refund

1. Email support@funimate.com or support@pixerylabs.com with the subject line "Refund request".
2. State the date you subscribed, the plan you purchased and the reason you believe a refund is warranted (e.g., "I cancelled within 14 days" or "I was charged after requesting cancellation").
3. Attach your receipt, bank statement showing the charge and screenshots of your cancellation confirmation.
4. Reference the Australian Consumer Law if applicable: "Under the ACL, I believe I am entitled to a refund for [reason]."
5. Give them 10 business days to respond.

Warning: Funimate may refuse outright. Do not stop here: proceed to your device platform's dispute process (see below).

Your rights as an australian consumer

The Australian Consumer Law protects you when you buy digital goods, including subscriptions.

What the australian consumer law says about subscriptions

Under the ACL, you have the right to receive goods or services that are of acceptable quality, fit for purpose and match their description. If Funimate Pro fails to deliver on these grounds, or if you were misled about the auto-renewal or terms, you can lodge a complaint.

Additionally, if you purchase a subscription and change your mind within 14 days (the statutory cooling-off period under the ACL in some contexts), you may request a cancellation and refund, though merchants can impose reasonable restocking or service fees.

Escalation steps if funimate refuses

1. Contact the app platform (Apple or Google) first, as they process the payment and have final authority over refunds.
2. On Apple: go to Settings > [Your name] > iTunes & App Stores > Tap your email > View my Apple ID > Subscriptions, find Funimate, and tap Report a Problem. Explain your issue and request a refund.
3. On Google: open your Google Play receipt email, or go to pay.google.com, click "Manage your subscriptions", select Funimate, and choose "Report a problem".
4. If the platform denies your claim, lodge a formal complaint with the Australian Competition and Consumer Commission (ACCC) at accc.gov.au or call 1300 302 502.
5. The ACCC can investigate breaches of the Australian Consumer Law and force refunds.

At Stopee, we find that most refund disputes are resolved faster when you appeal to your payment platform rather than the app developer, because the platform holds the money and has the power to refund.

After you cancel funimate

Cancelling Funimate can feel anticlimactic, so here's what actually happens next.

What you lose access to

Once your subscription expires (usually at the end of your current billing cycle), you lose access to Pro features: premium effects, the watermark removal and the PRO badge. Your videos and drafts remain in your account, but you cannot apply Pro effects or export Pro-quality content. You can always re-subscribe later if you change your mind.

What to do with your content

Before your Pro access ends, export or download any videos you've created in high quality. After cancellation, you can still log in and retrieve your content, but you cannot use Pro tools to edit it further.

Monitor for surprise charges

Check your App Store or Google Play receipt email weekly for two months after cancellation. Confirm no further Funimate charges appear. If a charge posts after you've cancelled, document it immediately and initiate a dispute with your payment platform and bank.

Pro tip: Set a calendar reminder to check your subscriptions every three months. Auto-renewal is convenient, but it's easy to forget what you're paying for. Stopee recommends an annual audit of all recurring charges in your life.

Common mistakes when cancelling funimate

Most people feel frustrated when cancellation takes longer or costs more than expected. Here are the pitfalls that cause that frustration.

Mistake 1: deleting the app instead of the subscription

The most common error is removing Funimate from your phone and assuming you've unsubscribed. Funimate explicitly states that app deletion does not stop billing. You must cancel on the app platform itself (Apple App Store or Google Play Store).

Mistake 2: cancelling too close to the renewal date

Funimate charges within 24 hours before your cycle ends. If you cancel on day 29 of a 30-day plan, you may still be charged. Cancel with at least two days' buffer to ensure the system processes your cancellation before the renewal window opens.

Mistake 3: relying on email cancellation alone

Support emails take 5-7 days to process. If you email on day 26 of a 30-day cycle, a charge may post before your cancellation is confirmed. Always cancel on the platform first, then follow up via email for additional documentation if you're disputing a charge.

Mistake 4: not keeping proof of cancellation

Screenshot your cancellation confirmation from the app platform immediately. If Funimate charges you after cancellation, you'll need this evidence to dispute the charge with your bank or the platform's support team.

Mistake 5: accepting a refusal without escalation

Funimate may tell you refunds are not available. This is not always legally true. Under the Australian Consumer Law, you have protections that can override the company's policy. Don't accept "no" from Funimate; escalate to Apple, Google or the ACCC.

Documentation checklist

Gather these documents before you contact support or dispute a charge with your bank.

• Subscription receipt: the original email from Apple App Store or Google Play confirming your purchase, showing the transaction date and plan type.
• Cancellation confirmation: a screenshot of the app platform's confirmation screen showing the cancellation was successful and the date it took effect.
• Bank statement: a record of all charges from Funimate over the past three months, with transaction IDs and dates.
• Screenshots of disputed charges: if you were charged after cancellation, capture the notification or statement line and the date.
• Copy of your cancellation email: if you emailed support@funimate.com, save a copy and note the date you sent it.
• Device subscription settings screen: a screenshot of your app platform's subscription page showing Funimate is no longer listed (or showing "Not subscribed").

Keep these documents for 12 months. If a dispute arises, they are your evidence.

Comparing funimate to alternatives

If you've cancelled Funimate because you found a better tool, here's how it compares to free and paid alternatives.

CapCut and InShot are popular free alternatives that don't require a paid subscription for core editing. If cost was your reason for cancelling, consider testing one of these before you pay for another premium app.

Contact information and escalation

If Funimate refuses to cancel or refund, use these contact points to escalate.

Funimate support contacts

• Email (primary): support@funimate.com
• Email (developer): support@pixerylabs.com (Pixery Labs, based in Istanbul, Turkey)
• No Australian postal address is listed.

Warning: Funimate's legal entity is registered in Turkey, not Australia. This means pursuing a legal claim against the company is complex and expensive. Your best recourse is through your device platform or the ACCC.

Escalation contacts in australia

• Apple support: reportaproblem.apple.com (for Apple App Store refunds)
• Google support: support.google.com/googleplay (for Google Play Store refunds)
• Australian Competition and Consumer Commission (ACCC): accc.gov.au or phone 1300 302 502
• Your bank or credit card issuer: Dispute the charge if Funimate refuses to refund and the platform denies your appeal.

Summary: take control of your subscription

Cancelling Funimate is simple if you know the right steps. Cancel on your device platform (not via email), do it with at least two days before your renewal date, and keep a screenshot of the confirmation. If you're owed a refund under the Australian Consumer Law and Funimate refuses, escalate immediately to Apple, Google or the ACCC. Don't accept a blanket "no refund" policy as final.

Your subscription should serve your creativity, not drain your budget. If Funimate no longer delivers value, ending it is the right call. Stopee has helped thousands of consumers cancel unwanted subscriptions and recover refunds they were wrongfully denied. Use the steps and contact information in this guide, document everything, and escalate confidently. You have consumer rights on your side. For more guidance on cancelling other subscriptions and understanding your rights, visit Stopee.com today.