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Cancel Funimate: Step-by-Step Guide
How to cancel funimate on your new zealand device and protect your wallet
What is funimate and why you might want to cancel
Funimate is a mobile video editing app that lets you create short-form creative content with effects, transitions, and music overlays. It's popular for dance videos, social media clips, and quick edits, competing with apps like TikTok for creative expression. The app offers a free version with basic tools and a PRO subscription that unlocks advanced effects and removes usage limits.
If you subscribed to Funimate's PRO tier during a free trial or as a paid plan, you may now want to step back. Whether you've found a better editing tool, decided video creation isn't for you, or simply want to reduce your app spending, cancelling your Funimate subscription is straightforward. At Stopee, we help thousands of New Zealand consumers take control of their subscriptions and avoid unexpected charges.
Why people cancel funimate
Common reasons for cancellation include discovering the free tier covers your needs, switching to desktop editing software, or noticing repeated billing you didn't authorise. Some subscribers cancel after their free trial ends and they realise the paid features don't match their creative goals. Others simply forget they have an active subscription until they spot the charge on their bank statement.
The real cost of keeping it active
Each billing cycle costs you money, and if you're no longer using Funimate actively, that's money you could redirect elsewhere. The longer you delay cancelling, the more charges accumulate. Stopping those charges immediately is one of the easiest wins for your personal budget.
How to cancel funimate on iOS (Apple app store)
If you subscribed via the Apple App Store on your iPhone or iPad, Apple manages your billing and you cancel through your device settings, not within the Funimate app itself.
Step-by-step cancellation on iOS
- Open the Settings app on your iPhone or iPad.
- Tap your name at the very top of the Settings screen.
- You'll see your Apple ID profile card with your name and email.
- Select "Subscriptions" from the menu options.
- This shows all active and expired subscriptions tied to your Apple ID.
- Find and tap "Funimate" in your subscriptions list.
- Tap "Cancel Subscription" at the bottom of the Funimate details screen.
- Apple may offer you a discount or discounted period to keep your subscription; you can ignore these offers and proceed with cancellation.
- Confirm your choice when prompted.
- Apple will send you a confirmation email to your registered Apple ID email address.
Pro tip: Write down your Funimate subscription renewal date (visible in Settings) before you cancel. This date is the last day you keep access to PRO features; after it passes, you revert to the free tier.
Warning: If you cancel during an active free trial, your access ends immediately. If you cancel after your trial ends and you've already been charged, you'll keep PRO access until the end of your current paid billing period (usually one month).
What happens after you cancel on iOS
Apple will stop charging you after your current billing cycle ends. Your Funimate account and any videos you've created stay on your device and in your account-cancelling a subscription does not delete your account or content.
How to cancel funimate on android (Google play store)
Android users manage subscriptions through the Google Play Store, which handles billing separately from the Funimate app.
Step-by-step cancellation on android
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right corner.
- Select "Manage subscriptions" or "Subscriptions" (wording varies by device).
- You'll see all subscriptions charged to your Google account.
- Locate Funimate in your active subscriptions list and tap it.
- Tap "Cancel subscription."
- Google Play will ask you why you're cancelling; you can select any reason or skip this step.
- Confirm the cancellation.
- Google sends a confirmation email to your registered Google account email.
Pro tip: Check the exact renewal date shown in your subscription details. Mark this date in your calendar so you know when Funimate PRO access expires.
Warning: Do not uninstall the Funimate app thinking it cancels your subscription. Uninstalling only removes the app from your device; your subscription and billing remain active until you manually cancel through Google Play.
Requesting a refund on google play
Google Play offers a limited refund window of approximately 48 hours from the date of your most recent charge. If you want to request a refund, act quickly.
- Open Google Play Store and tap your profile icon.
- Select "Payments and subscriptions," then "Manage purchases."
- Find the Funimate charge you want refunded.
- Tap the charge and select "Request a refund" or "Report a problem."
- Explain briefly why you want a refund (for example: "Charged unexpectedly during free trial" or "Did not use service").
- Submit your request.
- Google usually responds within one business day to four business days. If approved, the refund appears in your payment method within 2-3 business days.
If 48 hours have passed since your charge and you still want a refund, you can contact Funimate's developer directly. See the "Contacting Funimate support" section below for details.
How to contact funimate support directly
If your subscription needs attention beyond what the app stores can help with, or if you're seeking a refund outside the store's standard windows, you'll need to reach out to Funimate's development team.
Finding funimate's contact details
Funimate does not publish a postal address specific to New Zealand customers. The only available mailing address on record is their global developer office located in Turkey. This makes email your fastest and most reliable contact method.
- Open Google Play Store or the Apple App Store.
- Search for and open the official Funimate app page.
- Scroll down to find "Developer contact" or "Contact the developer."
- This will show an email address you can use to reach Funimate's support team.
- Send an email with the following details:
- Your order number or transaction ID (found in your app store purchase history).
- The email address associated with your Funimate account.
- Your device type (iPhone/iPad or Android) and device model.
- The date of the charge you're disputing or the issue you need help with.
- A brief explanation of why you're requesting a refund or cancellation support.
- Send the email and wait for Funimate's response (usually 3-5 business days).
Pro tip: Keep copies of all email correspondence with Funimate. If the company refuses your refund request and you believe you have a valid claim, this email trail becomes evidence for a dispute with your bank or payment provider.
What happens after you cancel funimate
Cancelling feels final, but understanding what actually changes helps you avoid confusion and ensures you're not surprised by what you can still access.
Your access and account status
Once your current billing period ends, you automatically drop back to Funimate's free tier. Your account remains active, and all videos you created stay in your account. Cancelling does not delete your account, your videos, or your profile. You can log in anytime and continue using Funimate's free features.
If you cancelled during an active free trial (before being charged), access to paid features ends immediately, but your account is not closed.
No more automatic charges
After you cancel, Funimate will not charge you again. No recurring subscription means no surprise bills on your bank statement. If you ever want PRO features again in the future, you'll need to manually resubscribe-Funimate won't restart billing without your permission.
Deleting your account permanently
Cancelling a subscription is different from deleting your account. If you want to remove all your data from Funimate's servers and completely close your account, you'll need to contact support or look for an account deletion option within the app. Most apps have a "Delete account" or "Request data deletion" option buried in Settings or Privacy sections.
Can you get a refund on your funimate subscription
Refunds depend on which platform you used and how much time has passed since your charge.
Apple app store refund policy
Apple typically allows refund requests within 14 to 60 days of purchase, though processing is handled on a case-by-case basis. Your best chance is within 14 days.
- Open Settings, tap your name, then "Media & Purchases."
- Select "Purchase History."
- Find the Funimate charge and tap "Report a Problem."
- Select "I would like a refund for this purchase" and provide a reason.
- Submit and wait for Apple's response (usually within 48 hours, up to several days).
If Apple refuses your refund request, you can escalate to the New Zealand Commerce Commission if you believe your consumer rights have been breached (more on this below).
Google play refund policy
Google Play's refund window is tight: approximately 48 hours from purchase. After 48 hours, refunds are at the developer's discretion, not Google's.
If you miss the 48-hour window, email Funimate directly with your order number and explain your situation. Some developers grant refunds as a gesture of goodwill, especially if you've only just discovered the charge.
Free trial refunds
If you were charged during a free trial period (which shouldn't happen), you have a strong case for a refund. Free trial charges are often billing errors, and both Apple and Google treat these sympathetically. Request a refund immediately through your app store with the note: "Charged during free trial period."
Your consumer rights when cancelling funimate
As a New Zealand consumer, the Consumer Guarantees Act and Fair Trading Act protect you when buying digital services.
What the consumer guarantees act covers
The Consumer Guarantees Act 1993 requires that services (including digital subscriptions) are of acceptable quality, fit for purpose, and delivered with due care. If Funimate's service is not working properly, crashes repeatedly, or doesn't match what was advertised, you have rights to seek a remedy-including a refund or cancellation without penalty.
Additionally, if Funimate changed its terms, features, or pricing without your consent or without allowing you to cancel penalty-free, the Fair Trading Act may protect you.
When to invoke your consumer rights
If Funimate's app is frequently crashing, features stopped working after you paid, or the company misrepresented what PRO access includes, document the problem with screenshots or video recordings. Write to Funimate's support team citing the Consumer Guarantees Act and describing the fault. Keep records of all communication.
If Funimate refuses to help, you can escalate to the New Zealand Commerce Commission's consumer complaints team or file a dispute with your bank to reverse the charge.
Common mistakes people make when cancelling funimate
Cancelling a subscription can feel stressful if you're worried about losing access or missing a refund deadline. Take a breath-these mistakes are easier to avoid once you know about them.
Mistake 1: uninstalling the app instead of cancelling the subscription
Deleting Funimate from your phone does not cancel your subscription. Your billing continues, your payment method keeps getting charged, and you've now lost access to your content as well. The only way to stop charges is to cancel through your app store (Apple Settings or Google Play), not by uninstalling.
Mistake 2: missing the free trial cancellation window
Free trials typically run for 7 days. If you don't cancel before day 7 ends, your payment method gets charged automatically. Check your trial end date the moment you subscribe, and set a phone reminder for one day before. If you miss the window and get charged, request a refund immediately; you have a strong case.
Mistake 3: assuming cancelled means deleted
Cancelling only stops future charges. Your Funimate account, videos, and profile remain active and accessible. If you want complete data removal, you must contact support or find an account deletion option within the app. Don't panic if you still see your account after cancelling-that's normal.
Mistake 4: not verifying cancellation succeeded
Always confirm that your cancellation went through. Return to your app store's subscription settings within 24 hours and check that Funimate no longer appears in your active subscriptions. If it still shows as active, try cancelling again or contact your app store's support team.
Mistake 5: ignoring the refund window
Google Play allows refunds within 48 hours. Apple's window is up to 60 days but favour refunds within 14 days. If you think you deserve a refund, act immediately. Waiting two weeks or a month significantly reduces your chances of approval.
How to check your funimate billing and subscription status
Before you cancel, it helps to understand exactly what you're paying and when.
On iOS
Go to Settings, tap your name, select "Subscriptions," and find Funimate. You'll see your next billing date, the amount you're being charged, and a link to Funimate's full subscription terms. Screenshot this information for your records.
On android
Open Google Play Store, tap your profile icon, select "Manage subscriptions," and find Funimate. You'll see the renewal date, billing amount, and whether your subscription is active or cancelled. Take a screenshot.
Checking your bank or payment statement
Open your bank account online or in your banking app and search for "Funimate." You'll see every charge, the date it was processed, and the NZD amount. This helps you spot if you were ever double-billed or if a charge appears suspicious.
Pricing comparison and subscription tiers
Funimate's pricing varies by country and app store. In New Zealand, prices are shown in NZD and may differ slightly between the Apple App Store and Google Play Store.
| Plan | Features | Cost (approx. NZD) | Best for |
| Free tier | Basic effects, standard transitions, limited music library | $0 | Casual creators, testing the app |
| PRO monthly | All effects, premium transitions, full music library, no ads | Varies ($8-15 approx.) | Active creators wanting full features short-term |
| PRO annual | Same as monthly, locked in for 12 months | Varies ($50-80 approx.) | Serious creators committing long-term |
| Free trial | Full PRO access for 7 days, then free tier or charged subscription | $0 for 7 days | New users exploring paid features before committing |
Pro tip: Check the app store directly on your New Zealand device to see exact current pricing, as rates change and may vary between stores. Stopee recommends taking a screenshot of any price before you subscribe so you have proof of what you agreed to pay.
Should you cancel or should you keep funimate
Before you press "Cancel Subscription," pause and think about whether it's the right move for you.
Reasons to cancel
- You no longer create videos or edit content regularly.
- You've found a better or cheaper alternative (CapCut, Adobe Express, or similar).
- The free tier covers everything you need.
- You're tight on cash and want to cut discretionary spending.
- You feel pressured by the free trial and didn't want to pay in the first place.
- The app frequently crashes or isn't working as advertised.
Reasons to keep it
- You actively create videos multiple times a week and use paid features regularly.
- The premium transitions and effects are essential to your creative workflow.
- You have video projects in progress and don't want to lose access mid-workflow.
- You're on an annual plan and cancelling now means paying for months you won't use.
If you're on an annual plan and want to cancel, calculate how many months are left. If only 2-3 months remain, it might be cheaper to let it expire than to cancel and forfeit the remaining balance. Stopee advises you think about the total cost versus the value you're getting right now.
Common traps and what to watch for
App makers sometimes design subscriptions to be easy to start but hard to stop. Here's what to look out for.
Trap 1: hidden renewal notifications
Some apps send renewal reminders to email accounts you no longer check. Always verify your billing email is current, and add a reminder in your phone calendar for one day before renewal, independent of any app notification.
Trap 2: confusing free trial terms
Free trials sometimes start immediately but charge you several days in, or they auto-renew without a clear warning. Read the fine print before you tap "Start Free Trial." If you're unsure, cancel the subscription immediately after signing up, then use the free trial worry-free.
Trap 3: partial refunds or credit instead of cash back
Some developers offer app store credit instead of a refund to your original payment method. If you want money back to your bank account or card, insist on a real refund, not a credit. If the developer refuses, escalate to the app store or your bank.
Trap 4: multiple subscriptions or linked services
Check whether Funimate charges you separately for any add-ons or linked services. Some apps bundle subscriptions with other products. Verify you're cancelling the right subscription and not leaving a second one active.
Cancellation checklist before you press submit
Use this checklist to ensure you cancel cleanly and avoid any surprises.
| Task | Status |
| I've verified Funimate is active in my app store subscriptions | ☐ Yes |
| I've noted my next renewal date | ☐ Yes |
| I've downloaded or backed up any important videos or projects | ☐ Yes or N/A |
| I've cancelled via Apple Settings or Google Play (not just uninstalled the app) | ☐ Yes |
| I've confirmed the cancellation by returning to subscriptions within 24 hours | ☐ Yes |
| If requesting a refund, I've acted within 48 hours (Google) or 14 days (Apple) | ☐ Yes or N/A |
What to do if funimate refuses to cancel or refund
Most subscriptions cancel smoothly, but occasionally companies make problems harder than they should be.
If the app store won't process your cancellation
Try again the next day. If the problem persists, contact Apple Support or Google Play Support through the app store app and explain the issue. These teams can force a cancellation on their backend if something is broken on Funimate's end.
If funimate denies your refund request
Collect all evidence: screenshots of the charge, your subscription terms, any communication you sent to Funimate, and the date of the charge. If you believe you have a legitimate claim (charged during trial, service wasn't fit for purpose, charged without permission), escalate to the Commerce Commission or file a dispute with your bank.
Your bank can often reverse charges if you claim you didn't authorise them or if the service wasn't delivered as promised. This is your last resort, but it's a powerful one.
Getting help from stopee and consumer advocates
Cancelling a subscription should be simple, but when it isn't, support matters. Stopee has helped thousands of New Zealand consumers navigate app subscriptions, fight unfair charges, and reclaim their money. If you're stuck, unsure of your rights, or facing resistance from Funimate, Stopee can guide you through the process.
Visit Stopee.com to review step-by-step cancellation guides for hundreds of apps and services. Stopee also offers templates for dispute letters, explains your consumer rights under New Zealand law, and connects you with the right agencies if you need to escalate. Whether you're cancelling Funimate or another subscription, Stopee ensures you have the knowledge to take action.
Your next steps
Cancelling Funimate takes less than five minutes. Follow the platform-specific steps above, confirm within 24 hours that it worked, and you're done. If you need a refund, act immediately; both app stores and Funimate honour refunds within tight windows, so speed matters.
Document everything: your cancellation confirmation, the date, your next (final) renewal date, and any refund communication. Keep these records for at least 12 months. If Funimate charges you again after you cancel, you'll have proof the cancellation was legitimate.
At Stopee, we believe you should always be in control of your spending. Cancelling subscriptions you no longer use is a simple but powerful way to take charge of your budget. Stopee has built tools and guides to make that easy, and if you hit a roadblock, Stopee's resources and expert guidance are here to support you. Start your cancellation today and stop letting forgotten apps drain your wallet.