Manage Funimate

How to cancel Funimate PRO in malaysia and stop weekly charges

What is Funimate and why you might want to cancel

Funimate is a mobile video editing app that lets you create short-form content with effects, transitions, music, and animated overlays. The app itself is free to download, but its premium features live behind Funimate PRO, a recurring subscription that charges you weekly.

If you subscribed to Funimate PRO in Malaysia, you are paying around RM14 (USD 2.99) every single week for access to premium effects, watermark removal, ad removal, and a PRO badge on your profile. That adds up to roughly RM56 per month if you do not cancel in time. Many users sign up to try the premium effects, then realise the weekly billing is too steep, or they simply stop editing videos altogether. If that sounds like you, Stopee is here to walk you through cancellation step by step.

The Funimate business model and auto-renewal

Funimate operates on a freemium model. You can use basic editing tools for free, but to unlock all premium features, you need Funimate PRO. The critical thing to understand is that Funimate PRO is auto-renewing. Once you subscribe, the app automatically charges you every week unless you cancel manually. Simply deleting the app or ignoring notifications will not stop the charges. Your payment method keeps getting billed week after week.

Why cancellation matters right now

Every week your subscription remains active, another charge hits your card or Apple/Google account. If you are no longer using the premium effects, or if the weekly cost feels too high, you are literally losing money. At Stopee, we have seen users lose hundreds of ringgit over several months simply because they did not know how to cancel properly, or they did not realise deleting the app does not actually stop billing.

Pricing and what you are actually paying for

Understanding the cost structure helps you decide whether Funimate PRO is still worth your money.

Funimate does not publish monthly or annual plans in Malaysia at present. You are locked into weekly billing, which means the costs add up fast. Currency conversion may affect your exact billed amount. Funimate sets prices in USD and converts them to your local currency based on your app store region. A charge that appears as RM14 on one statement might be RM14.50 the next week if exchange rates shift.

Pro tip: Check your app store purchase history (Apple or Google Play) to see the exact amount charged in your previous three weeks. This gives you the real number to compare when you decide whether to keep or cancel.

When you should cancel Funimate PRO

Here are the clearest signs that cancellation makes sense for your situation.

Red flags that point toward cancellation

• You have not edited a video in more than two weeks
• You do not use the watermark removal feature
• You rarely open the app anymore
• The RM14 weekly cost feels too high for occasional use
• You signed up for a free trial and do not want to convert to paid
• You switched to a different video editing app

If any of these apply to you, cancellation will save you real money. Stopee has helped thousands of consumers spot the moment when a subscription stops being worth the cost, and that moment is different for everyone. Only you know whether RM56 per month is justified by how often you actually use Funimate's premium effects.

Reasons to keep your subscription

• You edit videos multiple times per week for content creation
• Watermark-free exports are essential for your workflow
• You rely on the premium effects to compete with other creators
• You use Funimate as part of a paid social media strategy

How to cancel Funimate PRO in malaysia

Funimate does not allow you to cancel directly inside the app. Instead, you must cancel through your app store. Your cancellation route depends on whether you subscribed via Apple App Store or Google Play Store.

Cancel via apple app store (iPhone or iPad)

If you downloaded Funimate on an iPhone or iPad, your subscription lives in your Apple account, not in Funimate itself. Follow these steps to cancel.

1. Open the Settings app on your Apple device
2. Tap your Apple ID at the top of the Settings menu
3. Select Subscriptions
4. Locate and tap Funimate PRO in the list
   • If you do not see it, scroll down to find it
   • If it does not appear at all, your subscription may already be cancelled
5. Tap Cancel Subscription at the bottom of the screen
6. Choose your reason for cancellation (optional, but Apple may offer retention discounts)
7. Confirm the cancellation by tapping Confirm or Stop Subscription
8. You should see a confirmation message stating your subscription will end on a specific date
9. Take a screenshot of the confirmation for your records

Important: You will still have access to Funimate PRO until your current billing cycle ends. If your next charge was scheduled for 15 January, you can use premium features until 14 January, then the subscription expires automatically.

Cancel via google play store (Android)

If you use an Android phone, your Funimate PRO subscription is managed through Google Play. The cancellation process is slightly different from Apple.

1. Open the Google Play Store app on your Android device
2. Tap the profile icon in the top right corner
3. Select Manage subscriptions
4. Tap Funimate PRO from the list of active subscriptions
5. Tap Cancel subscription (the button may appear at the bottom)
6. Follow the on-screen prompts and confirm your cancellation
   • Google may ask why you are cancelling
   • Answer honestly; Google sometimes offers discounts or free trial extensions to retain subscribers
7. You will see a confirmation showing your final billing date
8. Screenshot this confirmation immediately

Warning: Do not uninstall the Funimate app after cancelling. You can keep it on your phone and use the free tier. Deleting the app does nothing to stop the subscription anyway.

Cancel via email support (backup option)

If you cannot access your app store or run into technical issues, you can contact Funimate support directly. This route takes longer, but it works as a backup.

1. Email [email protected] or [email protected]
2. In the subject line, write: Cancel Funimate PRO Subscription
3. In the body, include:
   • Your full name
   • Your Funimate username
   • The email address linked to your Funimate account
   • Your app store (Apple App Store or Google Play Store)
   • A request to cancel your subscription immediately
4. Send the email and keep a copy for your records
5. Expect a reply within 3 to 7 business days
6. Once support confirms cancellation, you should still cancel through your app store as well to be completely sure

Pro tip: Email support is slow, so use this only if app store cancellation does not work. Always cancel through Apple or Google first; email should be your backup, not your first choice.

What happens after you cancel

Cancelling a subscription can feel anticlimactic because you do not lose access immediately. Here is what actually happens in the days and weeks after you hit cancel.

Your access timeline after cancellation

When you cancel Funimate PRO, you do not lose premium access the instant you confirm. Instead, you keep all PRO features until the end of your current billing cycle. If your next weekly charge was due on 20 January, you remain a PRO subscriber until 19 January at 11:59 PM. After that moment, the app automatically downgrades you to the free tier.

This grace period is intentional. App stores do not want to cut off your access mid-cycle and create bad customer experiences. However, it also means you will see one final charge on your payment method for the last week of access. That charge is legitimate and not a mistake.

What you lose and keep

Once your Funimate PRO subscription expires, you can still use the app completely free. You simply lose these features:

• Premium effects and transitions
• Watermark removal (your exports will have the Funimate watermark again)
• Ad removal (you will see ads when you open the app)
• PRO badge on your profile

You keep everything else: your saved projects, your video drafts, your ability to edit, and the basic effect library. Cancelling does not delete your account or your work.

Cancellation confirmation emails

After you cancel through your app store, you should receive a confirmation email from Apple or Google within a few minutes. Check your email (including spam folder) for this confirmation. It will state the exact date your subscription ends. If you do not receive this email within one hour, log back into your app store and verify that the cancellation went through. Do not assume it worked without proof.

Refunds and what you can claim in malaysia

Once Funimate PRO charges you, getting money back is difficult but not impossible. Your refund options depend on when you made the purchase and which app store processed the charge.

Apple app store refunds

Apple allows you to request a refund for app and subscription charges within 45 days of purchase. Here is how to claim one.

1. Go to reportaproblem.apple.com on any web browser
2. Sign in with your Apple ID
3. Find the Funimate PRO charge you want to refund
4. Click Report Problem next to the charge
5. Select I would like a refund for this purchase
6. Choose a reason:
   • Accidental purchase
   • Unwanted subscription renewal
   • App quality issue
   • Other
7. Submit your request and wait for Apple to respond (usually 1 to 3 business days)

Pro tip: If you received an unexpected charge after cancellation, that is a strong reason for a refund. Apple often approves these immediately because you followed the correct cancellation process.

Google play store refunds

Google Play gives you 48 hours from the purchase time to request a full refund. After 48 hours, refunds become much harder to obtain, though not impossible.

1. Open the Google Play Store app
2. Tap your profile icon and select Manage subscriptions
3. Tap the Funimate PRO subscription
4. Tap Report an issue at the bottom
5. Select your reason and submit
6. Google will review and respond within a few business days

If your charge was more than 48 hours ago, you can still contact Google Play support directly via support.google.com/googleplay and explain your situation. Success is not guaranteed, but persistence helps.

When refunds are most likely to succeed

Your refund request is strongest if you can show:

• You cancelled the subscription properly through your app store
• You still received a charge after cancellation
• You requested the refund within 48 to 60 days of the charge
• You have screenshots of your cancellation confirmation and the unexpected charge

Stopee recommends collecting screenshots of every step: your cancellation confirmation, your app store receipt, and your bank statement showing the charge. If the app store refuses your refund, you can escalate to your bank or credit card company. They can dispute the charge as an unauthorised transaction or a billing error.

Your consumer rights in malaysia

Malaysia has specific laws that protect you when subscribing to digital services like Funimate PRO.

Consumer protection act 1999

The Consumer Protection Act 1999 is your main legal weapon if Funimate or your app store refuses to help you cancel or refund. Under this law, you have the right to:

• Clear information: Funimate must clearly disclose that it auto-renews before you subscribe
• Easy cancellation: The company must provide a cancellation method that is as easy as the signup process
• Protection against unfair contracts: Unfair or misleading terms are not enforceable
• Refund for defective services: If Funimate fails to deliver the promised features, you can claim a refund

If you believe Funimate has violated your consumer rights, you can lodge a complaint with the Ministry of Domestic Trade and Consumer Affairs (MDTCA) or the Federation of Malaysian Consumer Associations (FOMCA). Both organisations investigate complaints and can pressure companies to comply with the law.

When to escalate beyond the app store

If Apple or Google refuses your refund request and you believe the charge was unfair, escalate to your bank or credit card company. Explain that you cancelled the subscription and still received a charge. Most banks will dispute the transaction on your behalf, especially if you provide cancellation confirmation screenshots.

You can also file a formal complaint with the MDTCA if Funimate or the app store has treated you unfairly. The MDTCA can investigate and mandate refunds in cases of serious violations.

Common cancellation mistakes to avoid

Many people try to cancel Funimate, think they succeeded, and then get charged again. These are the mistakes that cause that frustrating experience.

Deleting the app without cancelling the subscription

This is the single most common mistake. Uninstalling Funimate from your phone does absolutely nothing to stop the weekly charges. The subscription lives in your Apple or Google account, not on your device. You must cancel through your app store, not through your phone settings or by removing the app. Stopee sees this mistake repeatedly, and it always results in surprise charges weeks or months later.

Cancelling in the app instead of the app store

Funimate may have a "manage subscription" or "cancel PRO" button buried in its in-app settings. Many users find this button, click it, and assume they are done. In reality, this in-app button often just opens your app store subscription page. You must complete the cancellation in Apple or Google, not just close the Funimate app. Clicking a button inside Funimate is not enough.

Missing the confirmation step

Both Apple and Google ask you to confirm your cancellation after you tap the initial cancel button. If you do not complete this confirmation step, your subscription remains active. Many people tap "cancel" once, do not read the follow-up screen carefully, and assume they are done. Always read every screen and tap the final confirmation button.

Not checking your app store after cancelling

Cancellation glitches happen. Your internet connection may cut off mid-process, or the app store server may not register your request properly. Log back into your Apple or Google account the next day and verify that Funimate PRO no longer appears in your active subscriptions. If it is still there, repeat the cancellation process. Do not assume it worked.

Forgetting about lingering charges

You cancel on a Tuesday, but your next weekly charge was scheduled for Thursday. That Thursday charge still goes through because you were still a subscriber at that moment. This is not a mistake or a scam; it is how weekly billing works. Plan your cancellation timing and budget for one final charge after you cancel.

Your cancellation checklist

Use this checklist before, during, and after you cancel Funimate PRO to make sure you get it done right.

Before cancelling

• Check which app store your subscription is linked to (Apple or Google)
• Take a screenshot of your current subscription status inside Funimate
• Find your next billing date in your app store subscription details
• Save your latest app store receipt showing the most recent charge
• Export or save any important video projects from Funimate to your phone or cloud storage

During cancellation

• Log into your app store account (not Funimate, but Apple Settings or Google Play Store)
• Navigate to your subscriptions list
• Find Funimate PRO and tap the cancel or unsubscribe button
• Read every confirmation screen carefully and tap the final confirm button
• Take a screenshot of the final cancellation confirmation showing your subscription end date

After cancelling

• Check your email (including spam folder) for a cancellation confirmation from your app store
• Return to your app store the next day and verify Funimate PRO is no longer active
• Watch your bank statement or app store payment history for any charges after your cancellation end date
• Save all screenshots and confirmations in a folder for future reference
• If you receive an unexpected charge after the cancellation date, request a refund immediately

Comparison of cancellation methods

Each cancellation route has trade-offs. This table shows which method suits your situation best.

Recommendation: Always use your app store first (Apple or Google). It is instant, reliable, and requires no human interaction. Email support is your backup only if the app store cancellation fails.

Wrapping up your cancellation

Cancelling Funimate PRO is straightforward once you know the correct steps and understand that the app store, not Funimate itself, controls your subscription. You have learned exactly how to do this, where to find the cancellation button, and what to do if something goes wrong. The key is to act quickly, gather screenshots, and verify the cancellation worked within 24 hours.

If you feel uncomfortable navigating the cancellation on your own, or if you run into issues, Stopee has been helping Malaysian consumers cancel subscriptions safely and recover refunds for years. Our guides cover every major app and service, and we continuously update them with the latest cancellation procedures. Whether you are cancelling Funimate today or managing multiple subscriptions, Stopee is your trusted resource for stress-free cancellations.

You have the power to stop unwanted charges right now. Take the steps outlined above, and within minutes, your Funimate PRO auto-renewal will be gone. Stopee has helped thousands of consumers reclaim control of their subscriptions, and now it is your turn.

Contact and support information for escalation

If you need to reach Funimate for any reason beyond cancellation, use these contact details:

• Email: [email protected] or [email protected]
• Malaysia consumer complaint: Ministry of Domestic Trade and Consumer Affairs (MDTCA) or FOMCA
• App store refund appeals: Apple: reportaproblem.apple.com | Google: support.google.com/googleplay

For more guides on cancelling other services and managing your subscriptions, visit Stopee and explore our full library of cancellation resources. Stopee is your partner in staying in control of your digital spending.