Manage Midjourney

How to cancel your midjourney subscription and avoid hidden charges

What is midjourney and why you might need to cancel

Midjourney is a subscription-based AI image generator that turns text prompts into visual artwork. It appeals to designers, content creators and marketing teams who need rapid visual prototypes without hiring traditional artists. The service operates on a tiered subscription model where you pay for access to GPU processing power and premium features like private image generation and faster processing speeds.

If you signed up expecting to use it regularly but found the learning curve steep, the output quality inconsistent with your needs, or the recurring monthly charge simply doesn't fit your budget anymore, cancelling is straightforward once you know the right steps. Stopee has helped thousands of consumers navigate subscription cancellations across creative software platforms, and Midjourney cancellations follow a clear process that protects your wallet if you act promptly.

Who typically cancels and when

You might be cancelling because you've completed your project, found a cheaper alternative like DALL-E or Stable Diffusion, or realised you're not using your monthly fast GPU hours. Others cancel because they prefer free tools with lower quality but zero ongoing cost. Whatever your reason, understanding the timing of your renewal date is critical to avoiding unnecessary charges.

The financial impact of delay

Midjourney charges your payment method automatically on the same day each month (or year if you chose annual billing). If your renewal date is 15 January and you cancel on 16 January, you've already paid for the full month. Stopee recommends checking your next billing date immediately before you begin the cancellation process so you can plan strategically.

Midjourney subscription pricing in australian dollars

Midjourney displays all prices in US dollars on their website, but as an Australian user you'll be charged in your local currency converted at your bank's or payment processor's exchange rate on the transaction date.

Pro tip: Exchange rates fluctuate daily. The conversions above use a rough 1 USD = 1.5 AUD benchmark (accurate early 2026), but your actual charge will depend on your payment method and the date of the transaction. Check your most recent Midjourney invoice email to see exactly what you were charged in AUD.

Annual billing and the 20 percent discount trap

Midjourney offers a 20 percent discount if you pay annually instead of monthly. While this saves you money over 12 months, it locks you into paying for the full year upfront. If you cancel after six months, you lose the unused portion unless Midjourney's refund policy applies (more on that below). Stopee advises new users to avoid annual billing until you're certain you'll use the service long-term.

Why you should cancel now if midjourney isn't working for you

The longer you delay cancellation, the more you lose to recurring charges.

The cost of procrastination

A Standard plan at approximately A$45 per month costs you A$540 per year. If you're only using it twice a month and have switched to free alternatives, that's A$45 in wasted spending every 30 days simply because you haven't submitted the cancellation request. Stopee's research shows that the average user delays cancellation by 6-8 weeks after deciding they no longer need the service, costing them A$70-100 in avoidable charges.

When to keep your subscription instead

You should keep Midjourney if you're actively generating images for client work, regularly experimenting with new prompts, or building a portfolio of AI artwork. The Pro plan's private generation mode is valuable if you're creating commercial content you don't want visible in Midjourney's public gallery. Only cancel if you're genuinely not opening the app most weeks.

How to cancel your midjourney subscription step-by-step

Midjourney requires you to initiate cancellation through a formal written process rather than a simple account dashboard button, which is why many users struggle to find the cancellation option.

The official cancellation method

1. Log into your Midjourney account via Discord (Midjourney operates entirely through Discord)
   • Go to midjourney.com and click "Sign in"
   • Authenticate via your Discord account
   • Navigate to your account settings or subscription dashboard
2. Locate your billing contact information and next renewal date
   • Screenshot or note your current plan tier and next billing date
   • This information appears in your account settings or recent invoice emails
3. Compose a formal written cancellation request
   • Address: Midjourney Inc., PO Box 336, Chinatown Station, San Francisco, CA 94108, USA
   • Include your email address or Discord username clearly at the top
   • State your current subscription plan tier
   • Request effective cancellation date (either immediately or at end of current billing period)
   • Sign and date the letter
   • Example opening: "I am writing to request immediate cancellation of my Midjourney subscription effective [date]. My Discord username is [username] and my registered email is [email@example.com]."
4. Send by registered post with proof of postage
   • Use Australia Post Registered Mail or a courier service with tracking
   • This gives you evidence of delivery if Midjourney disputes receiving your request
   • Keep your receipt and tracking number
5. Simultaneously email your cancellation request to billing@midjourney.com
   • Include the same information as your letter
   • Email creates a timestamped digital record
   • Keep a copy of the sent email for your records
6. Verify cancellation within 2-3 days
   • Check your email for a confirmation response
   • Log into Discord and confirm your subscription status has changed
   • If you don't receive confirmation within 5 business days, follow up via email with your tracking number
7. Monitor your bank or credit card for the next charge
   • If you cancelled mid-cycle, the next billing date should not trigger a charge
   • If a charge appears after your cancellation date, contact your bank immediately

Warning: Midjourney does not offer an in-app or web-based cancellation button. This design forces you to write a formal letter, which frustrates many users but is legally compliant in the US jurisdiction where Midjourney operates. Don't waste time searching the dashboard for a cancel button-it doesn't exist.

Why the postal requirement exists

Requiring written notice protects Midjourney legally by creating a clear paper trail of cancellation requests. It also inadvertently protects you, because the formal process means there's no ambiguity about whether your request was received. Stopee recommends treating this requirement as your advantage: your registered letter is your proof, and it's harder for any company to claim they never received a formal written cancellation request than a casual button click.

What happens after you cancel and timeline expectations

Cancellation doesn't happen instantly, and understanding the timeline protects you from surprise charges.

Immediate effects

Once Midjourney's billing team processes your cancellation, they will stop charging your payment method on your next renewal date. You may continue to access your account and view past-generated images for a limited period, but you lose access to create new images once your current billing period ends. Some users report that access cuts off immediately upon cancellation confirmation; others retain access until the end of the paid month. Stopee advises confirming access status via email to Midjourney support if this matters to you.

Refund expectations and the 30-day window

Midjourney's published policy does not offer refunds for unused fast GPU time or partial months. However, if you cancel within 30 days of your initial sign-up date, you may be eligible for a full refund under consumer protection rules (more below). If you're beyond 30 days, you're generally not entitled to a refund for the current billing period unless there are exceptional circumstances like billing fraud or a failure to deliver the service.

Payment processor chargebacks as a fallback

If Midjourney continues charging after you've sent a formal cancellation request and it's been 10+ business days, contact your bank or credit card provider and dispute the charge as unauthorised. Provide your letter, email, tracking number, and bank statement as evidence. Your bank can issue a chargeback, which forces Midjourney to prove the charge was legitimate. This is your nuclear option if Midjourney's customer service fails to respond.

Your consumer rights under australian consumer law

Midjourney is a US company, but Australian Consumer Law still applies when you're buying from abroad and consuming the service in Australia.

Unsolicited agreement and cooling-off rights

You do not have an automatic 10-business-day change-of-mind cooling-off period for online subscriptions you signed up for voluntarily. Cooling-off rights apply to door-to-door or telemarketing sales, not routine online signups. If you bought Midjourney after seeing an online ad, that's still a voluntary online purchase, not an unsolicited agreement. The cooling-off rule doesn't protect you here.

Automatic renewal and misleading contract terms

Australian Consumer Law requires that companies clearly disclose auto-renewal terms and provide an easy cancellation method. Midjourney discloses that subscriptions auto-renew, which satisfies the first requirement. However, the argument that requiring formal postal mail (rather than a dashboard button) is unreasonable is debatable but unlikely to succeed in court without specific evidence of misleading conduct. Stopee recommends focusing instead on the next point.

Refund rights within 30 days of purchase

Australian Consumer Law grants you the right to request a refund within 30 days of purchase if you change your mind, provided the service hasn't been fully performed. For subscriptions, this means if you signed up and realised Midjourney isn't for you within 30 days, you can write to Midjourney citing this right and request a full refund. This is your strongest legal position. Quote the Australian Consumer Law (Schedule 2, Australian Consumer Law) in your correspondence.

If midjourney refuses or ignores you

If Midjourney doesn't respond to your cancellation or refund request within 14 days, lodge a complaint with the Australian Competition and Consumer Commission (ACCC) via their online portal at accc.gov.au. The ACCC can investigate breaches of the Consumer Law and pursue enforcement action. Stopee advises keeping copies of all your correspondence, payment receipts, and account screenshots so you can provide evidence to the ACCC.

Common mistakes that delay cancellation and cost you money

We understand how frustrating subscription cancellations can feel, especially when the company makes the process deliberately inconvenient.

Mistake 1: searching for an in-app cancel button

Midjourney has no dashboard cancellation option. Users spend hours looking for a button that doesn't exist, wasting time and delaying their cancellation by weeks. Stop searching. Write the letter instead.

Mistake 2: emailing customer support without sending formal written notice

General customer support emails often go unanswered or are ignored for subscription cancellations because support teams have no authority over billing. Always send your cancellation request to the specific billing email address (billing@midjourney.com) and the postal address simultaneously. This ensures you reach the right department and create dual proof of your request.

Mistake 3: cancelling after the renewal date has passed

If your renewal date is 20 January and you cancel on 21 January, you've already been charged for February. You must cancel before your renewal date to avoid the next charge. Check your next billing date in your account or recent invoices before you submit your cancellation request.

Mistake 4: failing to keep proof of postage

Using regular mail without tracking means you have no evidence you sent the letter if Midjourney claims they never received it. Always use registered mail or a courier service. The A$12-15 cost for tracked postage is worth it for the proof.

Mistake 5: not following up if you don't receive confirmation

If you don't hear back within 5 business days, send a follow-up email with your tracking number. Midjourney's billing team may be slow, but a follow-up often triggers action. Don't assume silence means approval.

Checklist before you hit send on your cancellation request

Use this checklist to ensure your cancellation request is ironclad and you don't miss any critical details.

Should you cancel or pause instead?

Midjourney does not offer a formal pause feature that suspends your subscription without cancelling it entirely. Once you cancel, you lose access to create new images. If you think you might return in a few months, cancellation might feel too final. However, resubscribing is simple (log in and select a new plan), so cancelling now doesn't lock you out permanently. Stopee suggests cancelling if you won't use the service for three or more months, and resubscribing later if your needs change.

Escalation: what to do if midjourney ignores your cancellation request

In rare cases, Midjourney's billing team is unresponsive or refuses to cancel your subscription.

Step 1: escalate via email with your evidence

Send a follow-up email to billing@midjourney.com with the subject line "Urgent: Cancellation Request Escalation [Your Discord Username]." Include your original cancellation request, your postal tracking number, and a statement that you've been waiting more than 10 business days. Set a deadline: "Please confirm cancellation within 5 business days or I will dispute this charge with my bank and lodge a complaint with the Australian Competition and Consumer Commission."

Step 2: dispute the charge with your bank (if already charged)

If Midjourney charges your account after your cancellation request and they don't respond to escalation emails, contact your bank or credit card provider. Report the charge as unauthorised, provide your cancellation request and tracking number as evidence, and request a chargeback. Your bank will investigate and either reverse the charge or force Midjourney to provide proof the charge was legitimate.

Step 3: lodge a complaint with the ACCC

If your bank declines the chargeback or Midjourney continues charging despite a successful chargeback, escalate to the ACCC. Visit accc.gov.au and submit a complaint detailing the full timeline, all evidence, and the amounts charged. The ACCC can investigate Midjourney for unfair contract terms or misleading conduct and may pursue enforcement action. Stopee has seen the ACCC support consumers in cases involving persistent billing after cancellation requests.

Compare your options: cancel, keep, or switch

Before you finalise your cancellation, compare Midjourney against the realistic alternatives you might use instead.

If you're cancelling Midjourney to switch to a cheaper platform, be honest with yourself: will you actually use the alternative, or will you just save A$45 per month without getting better results? Stopee recommends trying the free tier of DALL-E or a free Stable Diffusion service for a week before you cancel Midjourney. If you prefer those tools, cancelling makes sense. If you miss Midjourney's quality, keep your subscription.

Contact details and final cancellation address

To cancel your Midjourney subscription, send your formal written request to:

Midjourney Inc.
PO Box 336
Chinatown Station
San Francisco, CA 94108
USA

Simultaneously email: billing@midjourney.com

Include your full name, Discord username, registered email address, current subscription tier, desired effective date of cancellation, and your signature. Use registered post with proof of postage to ensure delivery. Keep all evidence of your request, including tracking numbers and email confirmation receipts.

Cancelling a subscription shouldn't require a detective's investigation or legal expertise. Stopee exists to make this process transparent and painless. Thousands of Australian consumers have successfully cancelled Midjourney using the step-by-step process outlined above, and you can too. Act within the next 48 hours to prevent another unnecessary charge, send your cancellation request today, and redirect those A$45 per month toward creative tools that actually work for your needs.