Manage Midjourney

How to cancel midjourney and avoid surprise charges this month

What midjourney is and why people cancel

Midjourney is a paid artificial intelligence image generation service that turns your text prompts into high-quality visuals. Users rely on it for concept art, design drafts, marketing materials, and creative projects. The service charges monthly or annually in US dollars, which converts to Philippine pesos depending on your bank's exchange rate at the time of billing.

Here is what matters for your cancellation: Midjourney runs on automatic recurring subscriptions. Unless you cancel before your next billing date, your credit card or digital wallet gets charged again. Many users in the Philippines cancel because the monthly cost adds up, they no longer need the tool, or they want to try cheaper alternatives. Stopee understands that frustration, and we are here to guide you through every step so you do not lose money to forgotten renewals.

How much midjourney actually costs you

Midjourney's pricing is displayed in USD, but your Philippine bank converts it to pesos. Current monthly plans start at $10.00 USD (approximately ₱565), rising to $30.00 USD (₱1,695), $60.00 USD (₱3,390), and $120.00 USD (₱6,780). If you choose annual billing, Midjourney offers a 20% discount, which many users forget about when they cancel after just one month of use.

The entry plan gives you 3.3 hours of Fast GPU time monthly. Higher tiers unlock 15, 30, or 60 hours, plus features like Relax mode, Stealth mode, and SD video generation. Most casual users stay on the Basic or Standard plan but still find the cost steep if they only generate a handful of images per month.

Why you should consider canceling

Canceling Midjourney makes sense if you have moved to a cheaper tool, lost interest in AI image generation, or simply want to pause your subscription temporarily. There are real alternatives: NightCafe offers daily free credits, Leonardo AI has a robust free tier, Adobe Firefly starts at $9.99 USD (₱564) per month, and Stable Diffusion can run free on your own computer if you have the technical skills. DALL-E 3 is also available through ChatGPT Plus.

If you generate fewer than five images per month, even the Basic Plan at ₱565 can feel wasteful. Many Stopee users discover that they subscribed during a trial period, forgot about it, and then faced surprise charges two months later. That is exactly why we created this guide: to help you cancel cleanly before that happens to you.

Your consumer rights under philippine law

Your protection comes from the Consumer Act of the Philippines (Republic Act No. 7394), which gives you the right to cancel recurring subscriptions and demand refunds if Midjourney fails to deliver the promised service or uses deceptive billing practices.

What the consumer act of the philippines says about subscriptions

Under Philippine consumer law, any company charging you repeatedly must make cancellation straightforward and transparent. If Midjourney buries the cancel button or makes the process unclear, that violates your rights as a consumer. You also have the right to a refund if the service does not meet its advertised standards or if you were not given clear notice of recurring charges upfront.

Pro tip: Keep all billing emails, screenshots of your subscription page, and payment receipts. If a dispute arises, these documents prove what you were charged and when. Stopee recommends storing these in a dedicated folder on your phone or computer for easy access during a chargeback or complaint to your bank.

If midjourney refuses to cancel or refund you

If you cancel cleanly and Midjourney continues to bill you, or if they deny your refund unjustly, you can escalate to the National Bureau of Consumer Protection (NBCP) under the Department of Trade and Industry (DTI). File a complaint at consumerline.dti.gov.ph or visit the nearest DTI office. You can also file a chargeback with your bank or card issuer if Midjourney ignores your cancellation request within 30 days.

Warning: Do not delay. Many banks have a 60-day window for chargeback disputes. If you wait longer, your bank may refuse to reverse the charge, so contact them immediately after you cancel with Midjourney.

Methods to cancel midjourney and which one works fastest

Midjourney offers three main cancellation routes: online via your account dashboard, email, and registered postal mail to their US office.

Canceling through your midjourney account online

The fastest and most reliable way to cancel is through the official website. If you subscribed directly at midjourney.com, use this method.

1. Go to midjourney.com and log in with your email and password.
   • If you forgot your password, click "Forgot password" and follow the reset link sent to your email.
2. Click on your account icon or profile menu in the top right corner.
   • You may see your username, avatar, or a menu icon depending on your device.
3. Select "Manage subscription" or "Manage plan."
   • This opens your billing and subscription dashboard.
4. Locate your active plan and click "Cancel subscription" or "Cancel plan."
   • Some versions show a red "Cancel" button; others require you to click the plan card first.
5. Read the confirmation message. Midjourney will ask if you are sure and may offer a discount to keep you as a customer.
   • Decline any retention offers unless you genuinely want to stay.
6. Click "Confirm cancellation" or "Yes, cancel my plan."
   • You should see a green success message confirming your cancellation is complete.
7. Screenshot the confirmation page for your records.
   • Email this screenshot to yourself or save it to cloud storage as proof.

Pro tip: Check the exact date your plan renews before you click cancel. Midjourney cancels your subscription at the end of the current billing cycle, not immediately. If you are billed on the 15th of each month and you cancel on the 10th, you keep access until the 15th, then your subscription ends.

Canceling via email if the website route fails

If the online dashboard does not work or you get stuck, email Midjourney support directly. Use this as your backup method.

1. Send a cancellation email to billing@midjourney.com or support@midjourney.com.
   • Use your account email address as the sender so they can verify you own the account.
2. Write a clear subject line: "Cancel my Midjourney subscription" or "Cancellation request."
   • Include your full name, email address associated with the account, and the date you want cancellation to take effect.
3. In the body, state: "Please cancel my Midjourney subscription effective immediately (or end of billing cycle). Do not renew my plan."
   • Keep the tone professional and straightforward.
4. Attach a screenshot of your current plan page and your most recent payment receipt.
   • This helps Midjourney locate your account quickly and reduces back-and-forth delays.
5. Send the email and keep a copy for yourself.
   • Use Gmail or Outlook's archive feature to save the sent message.
6. Expect a response within 2-5 business days.
   • If you do not hear back within a week, follow up with a second email or escalate to your bank.

Warning: Email support can be slower than the online dashboard. If you need to cancel before your renewal date to avoid a charge, use the website method instead. Stopee recommends email as a backup only if the dashboard is down or inaccessible.

Canceling by registered mail if you want a paper trail

For formal cancellation with complete documentation, you can send registered mail to Midjourney's address in the United States. This method takes 2-4 weeks and should only be used if online and email methods fail.

1. Gather the required documents: your full name, email, account username, and current billing date.
   • Write all details clearly on a single page.
2. Compose a cancellation letter stating your request to cancel and your desired effective date.
   • Keep it brief: one paragraph is enough.
3. Send the letter via registered mail (with tracking) to Midjourney's address in California.
   • Address details appear in the final section of this guide.
4. Keep the postal receipt and tracking number.
   • This proves you sent the cancellation request on a specific date.
5. Monitor your account and wait for a confirmation email.
   • Allow at least 10 business days for the letter to arrive and Midjourney to process it.

Pro tip: Do not rely solely on postal mail if your next billing date is within two weeks. The letter may not arrive in time to stop the charge. Use the online or email method to cancel immediately, then send the registered mail as a backup confirmation.

Timeline: when your cancellation takes effect and when you lose access

Understanding the exact moment your Midjourney access ends is crucial to avoid confusion or wasted GPU credits.

What happens immediately after you cancel

The moment you click "Confirm cancellation" on the website, your subscription is marked for termination. However, you do not lose access right away. Midjourney allows you to use your account until the end of your current billing cycle. If you were charged on the 1st of the month and you cancel on the 20th, you keep full access and usage rights until the 1st of next month, then your account reverts to free-tier limitations.

Any GPU credits you earned or purchased within the current cycle remain available until your access ends. Use them or lose them: Midjourney does not refund unused credits when you cancel unless you fall under specific refund conditions (covered below).

After your billing cycle ends

On your renewal date, Midjourney stops billing you and locks most of your account features. You can no longer generate new images, access premium modes, or use Fast GPU time. Your account becomes a free-tier viewer, allowing you only to browse your past project history and download images you already created. All new generations require either a new subscription or a free-tier upgrade (which comes with very limited credits).

Pro tip: If you cancel on the 25th of a month and your renewal is on the 1st, you have about a week to use your remaining GPU time. Plan your final projects accordingly so your credits do not expire unused.

Refund eligibility and what to expect

Refunds from Midjourney are rare but possible under specific conditions set out in their Terms of Service.

When midjourney will refund your money

Midjourney refunds your subscription payment only if you have used fewer than 20 GPU minutes over the entire lifetime of your account, not just the current month. This is a strict threshold. If you signed up, generated a few test images, and then decided the service was not for you within your first billing cycle, you likely qualify for a refund.

To request a refund, email billing@midjourney.com with proof of your low usage. Include a screenshot of your account settings showing your total GPU minutes used. Midjourney reviews these requests manually and decides whether to refund you. Expect a response within 5-10 business days.

Warning: If you have used more than 20 GPU minutes, Midjourney will refuse a refund even if you cancel immediately after your first charge. The company treats GPU usage as final consumption, similar to how a streaming service does not refund you for movies you watched.

If midjourney continues to bill you after cancellation

Sometimes a cancellation does not go through cleanly, and Midjourney charges you again despite your request to stop. This happens rarely, but it does happen. If you see a charge on your statement after your confirmed cancellation date, take these steps:

1. Log into your Midjourney account and verify your subscription status shows "Cancelled."
   • Screenshot this page as evidence.
2. Email billing@midjourney.com with your screenshot and the disputed charge date.
   • Ask for an immediate refund and a written confirmation of your cancellation.
3. Contact your bank or card issuer within 60 days and request a chargeback.
   • Provide your cancellation confirmation email and the screenshot of your cancelled status as proof you did not authorize the charge.
4. Follow up with Midjourney every 3 days if you do not hear back within a week.
   • Document every email, date, and response.

Pro tip: Banks process chargebacks faster than subscription companies issue refunds. If Midjourney ignores you for more than 10 days, go straight to your bank. Do not wait for Midjourney's slow email support to respond; protect your money first.

Common mistakes people make when canceling midjourney

Canceling should be simple, but small oversights cost people money every month. We have seen these traps dozens of times.

Mistake 1: canceling in discord but not on the website

Midjourney operates heavily through Discord, and many users manage their subscriptions there. However, asking Midjourney staff in a Discord channel to cancel your plan is not official cancellation. The only binding cancellation methods are the website dashboard, email to billing@midjourney.com, or registered mail. Discord conversations are informal and leave no paper trail. Always cancel through official channels.

Mistake 2: forgetting to cancel before the renewal date

Your renewal date is the deadline. Cancel even one day late, and you get charged for another month. Set a phone reminder for one week before your renewal so you do not miss it. Stopee recommends creating a calendar event labeled "Midjourney cancellation deadline" and setting it to repeat annually if you think you might resubscribe later.

Mistake 3: assuming the free tier still works after cancellation

Many users think they can cancel their paid plan and keep using Midjourney on the free tier. That is partially true, but free tier access is extremely limited. You get roughly 25 free GPU minutes per month split into slow processing speeds. Paid features like Relax mode and Stealth mode disappear immediately after cancellation. If you relied on these features, budget for them before you cancel.

Mistake 4: not checking the exchange rate

Midjourney charges in USD, and your Philippine bank converts it at the rate of the day. You might be charged ₱565 one month and ₱575 the next month for the same $10.00 plan because the peso weakened against the dollar. This is not Midjourney's fault, but knowing it helps you budget. Check your bank's historical exchange rates before assuming you were overcharged.

Mistake 5: losing your cancellation confirmation

If you cancel online and do not screenshot the confirmation, you have no proof if Midjourney bills you again and claims you never cancelled. Always save the confirmation page, the confirmation email, and the timestamp. Stopee recommends storing these in a cloud folder labeled "Subscriptions" for future reference.

What to do after you cancel midjourney

Cancellation is just the start. Protecting yourself and preparing for what comes next matters just as much.

Monitor your account and bank statement

Even after cancellation, check your Midjourney account one week after your expected renewal date to confirm your status still shows "Cancelled." Also review your bank statement to ensure no new charge appears. If you see a charge, report it to your bank immediately. Waiting too long gives Midjourney an excuse to delay and weakens your chargeback claim.

Download your work before access ends

Before your free access kicks in, download any images or project files you want to keep. Midjourney does not delete your past work when you cancel, but your ability to regenerate or remix old prompts becomes very limited on the free tier. Save everything important to your device or cloud storage now.

Consider alternative tools if you might return

If you cancelled because of cost, explore free or cheaper alternatives before you resubscribe. Leonardo AI, NightCafe, and Stable Diffusion each offer free tiers that let you test them without commitment. You might find one fits your budget better than Midjourney. When you are ready to generate again, you can always resubscribe, but you will have made an informed choice.

Pro tip: Stopee has detailed cancellation guides for all major AI image tools. Compare their cancellation policies and refund rules before you sign up, so you do not get locked into an expensive service with no easy exit.

Quick checklist before and after you cancel

Use this checklist to stay organized and avoid costly mistakes.

Why stopee helps you cancel smarter

Canceling a subscription sounds straightforward until something goes wrong. You forget a deadline, a company makes the cancel button hard to find, or a charge slips through even after you thought you cancelled. Stopee has helped thousands of consumers cancel subscriptions across streaming services, software platforms, and digital tools without losing money to surprise charges or billing disputes.

We understand Philippine consumer rights, we speak your language, and we know exactly where these companies hide their cancellation buttons. When you use our guides, you get step-by-step instructions, insider knowledge about common traps, and the confidence that you are protecting yourself legally and financially.

Whether you are canceling Midjourney today or planning to review other recurring subscriptions, Stopee is here to make the process transparent, fast, and fair. Visit stopee.com to explore guides for every major service and learn how to take control of your subscriptions.

Midjourney's official cancellation address and support contact

If you need to send formal correspondence or contact support, use these official channels.

Billing and subscription email support

Email your cancellation requests, refund claims, or billing questions to:

billing@midjourney.com or support@midjourney.com

Include your account email, username, and a clear description of your request. Expect a response within 5-10 business days.

Registered mail address for formal cancellation

If you choose to cancel by registered mail, send your letter to:

Midjourney Inc.
San Francisco, California
United States

Note: Midjourney does not publish a specific street address for consumer cancellations. Email billing@midjourney.com first to request the exact mailing address, then send your letter via registered mail with tracking. Keep your postal receipt as proof of delivery.

Discord support and community

Midjourney operates a public Discord server where users and moderators answer questions. However, official cancellation requests must go through email or the website dashboard, not Discord. Use the Discord community only for technical questions about the service itself, not for billing or subscription changes.

Stopping your Midjourney subscription protects your money and gives you time to explore whether the service truly fits your needs. You now have the knowledge, the methods, and the legal backing to cancel cleanly and fairly. Do not let forgotten renewal dates or buried cancel buttons control your wallet. Take action today, and remember: Stopee has helped thousands of consumers like you take back control of their subscriptions and budgets.