Manage Beautyplus

How to cancel BeautyPlus and reclaim your subscription

What is BeautyPlus and why you might want to cancel

BeautyPlus is a popular photo-editing and AI beauty camera app available on iOS, Android and the web. It offers free basic tools like filters and touch-ups, but its Premium subscription unlocks advanced features such as AI avatar generation, cartoon filters, background removal, reshaping and skin-firming tools. The Premium plan costs approximately C$20 to C$23 monthly or C$108 to C$115 annually.

You might be considering cancellation because you have finished using the app, discovered a competing tool that suits you better, or simply want to pause your subscription to manage your spending. Whatever your reason, Stopee has helped thousands of Canadian consumers navigate the cancellation process with confidence and clarity. This guide walks you through exactly how to cancel BeautyPlus across all platforms, what to expect after you cancel, and your consumer rights under Canadian law.

When cancellation makes sense

Cancel BeautyPlus if you no longer use the premium features regularly, if the annual cost no longer fits your budget, or if you prefer alternative editing apps. Many users subscribe seasonally for specific projects and then pause. If you rarely touch the reshaping or avatar tools, the free tier may be all you need. Stopping auto-renewal prevents surprise charges on your next billing date.

When you might want to keep it

Keep your subscription if you rely on the AI tools for content creation, use the app weekly or more often, or value the convenience of premium features. If you are considering cancellation only because you forgot the app existed, logging back in might remind you of its value before you decide permanently.

Your consumer rights in canada before you cancel

Canadian consumer protection law gives you important statutory rights when purchasing digital subscriptions, even from app stores. Understanding these rights puts you in a stronger position if BeautyPlus refuses a refund or if you need to escalate a dispute.

The 14-day cooling-off period

Under the Consumer Protection Act in most Canadian provinces (including Ontario, British Columbia and Alberta), you have a statutory right to cancel and request a refund within 14 days of purchase, provided you notify the seller in writing. This applies to digital subscriptions purchased through all platforms. The 14-day period begins on the date your subscription activates, not the purchase date.

To exercise this right, you must provide written notice (email counts) to BeautyPlus stating your intent to cancel within the 14-day window. Keep your receipt, the date you activated the subscription and a copy of your cancellation email as proof. Stopee recommends sending your cancellation notice via registered mail with a return receipt or a tracked email service so you have evidence of delivery.

Non-refundable policies and legal exceptions

BeautyPlus states in its terms that all payments are non-refundable and no credits are issued for unused portions of a subscription. However, this policy does not override your statutory consumer protection rights. If you cancel after the 14-day cooling-off period, BeautyPlus's no-refund policy typically applies. If you cancel within 14 days, your legal right to a refund may supersede the company's stated policy.

If BeautyPlus declines your refund request despite being within the 14-day window, you can escalate to your provincial consumer protection authority. In Ontario, contact the Ministry of Government and Consumer Services; in British Columbia, the Better Business Bureau BC; in Alberta, the Fair Trading Act Compliance Team. These agencies can investigate and compel the company to comply with the law.

How to cancel BeautyPlus on each platform

BeautyPlus subscriptions are managed differently depending on where you subscribed. Follow the correct steps for your device to ensure cancellation takes effect immediately.

Cancel BeautyPlus on iPhone and iPad (Apple app store)

On Apple devices, you manage your BeautyPlus subscription through the App Store, not the app itself. Follow these steps to cancel:

1. Open the Settings app on your iPhone or iPad.
   • Scroll down and tap Apps or look for your Apple ID at the top of Settings.
2. Tap your Apple ID (your name and profile photo) at the top of the settings menu.
   • If you do not see this, scroll to the very top of Settings first.
3. Select Subscriptions from the menu options.
   • You will see a list of all active subscriptions tied to your Apple account.
4. Tap BeautyPlus from the subscription list.
   • If you see multiple BeautyPlus entries (monthly and annual, for example), tap the one you wish to cancel.
5. Tap Cancel Subscription at the bottom of the screen.
   • You may see offers to reduce the price or a prompt asking why you want to cancel. Skip these and proceed.
6. Confirm your cancellation by tapping Confirm Cancel.
   • You will receive an on-screen confirmation and an email receipt.

Pro tip: Apple allows cancellation up to the final day of your billing cycle. If you cancel on day 28 of a 30-day monthly subscription, you retain premium access until day 30, then the subscription stops.

Warning: Do not delete the BeautyPlus app thinking this cancels the subscription. Deleting the app does nothing to stop charges. You must cancel through Settings to stop auto-renewal.

Cancel BeautyPlus on android (Google play store)

Android users manage subscriptions through the Google Play Store app. Here is the exact process:

1. Open the Google Play app on your Android device.
   • Look for the Play Store icon (the colourful triangle) on your home screen or in your app drawer.
2. Tap your Profile icon in the top right corner.
   • This is usually a small circle with your profile picture or initial.
3. Select Payments and subscriptions from the menu.
   • You may need to tap Manage if you see a different layout.
4. Tap Subscriptions (or My subscriptions).
   • This shows all your active app subscriptions.
5. Find and tap BeautyPlus in the list.
   • If you subscribed multiple times, ensure you select the correct subscription.
6. Tap Cancel subscription at the bottom.
   • Google Play may ask you why you are cancelling and offer retention discounts. Ignore these and continue.
7. Confirm the cancellation when prompted.
   • You will see a confirmation message and receive an email confirmation.

Pro tip: Google Play typically processes cancellations instantly. Your premium features remain active until the end of your current billing cycle, after which access is removed automatically.

Warning: Some users have reported difficulty finding the subscription menu on older Android versions. If you cannot locate it, visit play.google.com/store on a computer, sign in, and manage your subscriptions from the web interface instead.

Cancel BeautyPlus via the web

If you signed up through BeautyPlus's website directly or prefer managing your account online, you can cancel via the web:

1. Visit beautyplus.com and log into your account.
   • Use the same email and password you used to create your account.
2. Navigate to your Account Settings or Subscription Settings.
   • This is usually in a menu under your profile name or avatar.
3. Find the Manage Subscription or Billing section.
   • You will see your current subscription plan and renewal date.
4. Click Cancel Subscription or Unsubscribe.
   • Confirm any pop-up windows or additional prompts.
5. Look for a final confirmation message or check your email for a cancellation receipt.
   • Save this email as proof of cancellation for your records.

Pro tip: Web cancellations often process within minutes. Stopee recommends taking a screenshot of the confirmation page before closing your browser, in case you need proof later.

What happens immediately after you cancel

Cancellation can feel anticlimactic, but understanding what changes helps you avoid confusion or unexpected interruptions.

Access and billing timeline

When you cancel BeautyPlus, your auto-renewal is turned off immediately. You keep full access to all premium features until the end of your current billing period. For example, if you cancel on day 15 of a 30-day month, you retain premium access through day 30. After your billing period ends, premium features are locked and you can only use the free version unless you resubscribe.

No additional charges will appear on your credit card or payment method after cancellation. The last charge you see will be the one that covered your final billing period. If you see a charge after your cancellation date, contact your payment method's issuer immediately and report the unauthorized transaction.

Your data and account after cancellation

BeautyPlus retains your account data, including any photos you edited and saved, your filters and your preferences, even after you cancel. You can log back in at any time to view or download your content. However, you will not be able to use premium editing features unless you resubscribe. Unedited photos and videos remain in your account indefinitely unless you or BeautyPlus delete them under their data retention policy.

Understanding BeautyPlus refund policies and your options

BeautyPlus's stated policy is that all payments are non-refundable and no credits are issued for unused subscription days. However, this policy is not absolute under Canadian law, and your consumer rights may override it.

When you can request a refund

You have the strongest legal position for a refund if you cancel within 14 days of your initial purchase. If you are within this window, send a formal cancellation notice to BeautyPlus via email (or registered mail) requesting a full refund. Reference your invoice number and billing date. Most companies comply within 5 to 10 business days when you cite the cooling-off period.

If you cancel after 14 days, refunds are at BeautyPlus's discretion, unless you have a documented reason such as a billing error, unauthorized charge or service failure. In these cases, contact BeautyPlus support directly and explain your situation. Stopee has found that companies often issue refunds for demonstrable problems even when their policy says otherwise.

Refunds from the app store and google play

If you subscribed through the App Store or Google Play, you can also request a refund directly from Apple or Google, independent of BeautyPlus. Apple offers a 15-day refund window for most app purchases; Google Play offers 48 hours for most subscriptions, though this varies. To request a refund through Apple or Google, you do not need BeautyPlus's permission.

Pro tip: If BeautyPlus denies your refund, go directly to the app store. Apple and Google are often more accommodating than the app developer and will refund you if you make a legitimate case (accidental purchase, billing error, service not as advertised).

BeautyPlus pricing and plan comparison

Understanding the cost structure helps you decide whether cancellation or a pause makes more sense for your situation.

The annual plan offers the best value, reducing your per-month cost to approximately C$9 to C$10, versus C$20-C$23 monthly. If you use the app consistently, the annual subscription pays for itself after six to seven months. However, if you are unsure about long-term use, the monthly plan carries less financial risk.

Prices may differ slightly based on your region, exchange rates and app store taxes. The CAD amounts above are approximate conversions from the US dollar list prices and may vary by a few dollars depending on your location.

Common mistakes to avoid when cancelling

Cancellation delays and frustration often stem from avoidable errors. Knowing these pitfalls helps you navigate the process smoothly without false starts.

Mistake one: deleting the app instead of cancelling the subscription

The single most common error is assuming that deleting the BeautyPlus app from your phone stops the charges. It does not. Deleting the app is a local action on your device; it does nothing to stop the subscription or auto-renewal at the app store or payment level. You must cancel through the App Store, Google Play or the web as outlined above. Many users discover this mistake on their next credit card statement.

Mistake two: cancelling your account instead of the subscription

Some users attempt to cancel by deleting their BeautyPlus account entirely. This is not the same as cancelling the subscription. Deleting your account removes your data, but if your subscription is still active, you will continue to be charged. Always cancel the subscription first through the app store or web settings, then delete the account if you wish.

Mistake three: missing the 14-day refund window

The 14-day cooling-off period is a legal right, not a courtesy. Once you fall outside this window, refunds become much harder to obtain. If you are unsure about BeautyPlus, request a refund immediately within the 14-day period. Do not wait to see if you use it. Stopee advises marking your cancellation date in your calendar so you do not miss this deadline.

Mistake four: not keeping proof of cancellation

Disputes over whether a cancellation was processed are common. Save your cancellation confirmation email, take a screenshot of the confirmation page and keep your invoice. If a charge appears after cancellation, you will need this proof to dispute it with your payment method's issuer or to escalate with BeautyPlus.

Mistake five: ignoring retention offers

When you attempt to cancel, BeautyPlus or the app store may offer a discount or reduced price to keep you subscribed. These offers are optional. If you genuinely want to cancel, ignore these prompts and proceed. Do not let a temporary discount delay your decision if you have decided the app no longer serves your needs.

Before you cancel: checklist and final decision

Take a few minutes to confirm you are making the right choice and that you have all the information you need.

Cancellation readiness checklist

• Do you use the premium features at least once weekly? If not, consider cancelling.
• Have you backed up or exported any photos or projects you want to keep? (BeautyPlus lets you save edits to your device.)
• Are you within 14 days of your most recent payment? If yes, you have a statutory right to a refund in Canada.
• Do you have your BeautyPlus account email and password ready?
• Have you identified which platform you subscribed through: App Store, Google Play or the web?
• Is your payment method still valid and up to date? (This matters if you want to resubscribe later.)

Should you cancel or pause?

Pause if you think you might return to BeautyPlus in three to six months. Cancellation is permanent and you lose auto-renewal, but you can resubscribe anytime. If you are on the fence about whether you will use the app again, cancelling is safer because it eliminates unexpected charges while you decide.

What to do if BeautyPlus refuses your refund

If you are within the 14-day cooling-off period and BeautyPlus denies your refund request, you have escalation options under Canadian consumer law.

Escalation process

First, send a formal written request to BeautyPlus support referencing your provincial Consumer Protection Act and the 14-day statutory right to cancel. Use registered email or regular mail with a return receipt. Quote your invoice number and the exact date of purchase. If BeautyPlus does not respond within 14 business days, escalate to your provincial consumer protection authority.

In Ontario, contact the Ministry of Government and Consumer Services. In British Columbia, file a complaint with the Better Business Bureau BC or the Office of the Ombudsperson. In Alberta, reach out to the Fair Trading Act Compliance Office. In other provinces, consult your provincial Consumer Protection Act resources or your provincial ombudsman.

These agencies can investigate BeautyPlus and compel the company to issue a refund if the law requires it. You do not need a lawyer and there is no cost to file a complaint. Stopee recommends keeping all documentation organized: purchase receipts, cancellation notices, proof of delivery and all email correspondence with BeautyPlus and the app store.

Your next steps and getting support

Cancelling a subscription should be straightforward, but barriers and confusion sometimes arise. If you feel stuck or need extra guidance, you are not alone.

Where to get help

Stopee has helped thousands of Canadian consumers navigate subscription cancellations by providing step-by-step walkthroughs, explaining your legal rights and flagging the traps companies use to retain subscribers. If you have questions about your specific situation, such as a refund dispute or a billing error, Stopee is here to guide you through the process with clarity and confidence.

For immediate technical support with BeautyPlus, visit their support portal. For billing questions, contact your app store directly: Apple at support.apple.com or Google Play at support.google.com/googleplay.

Final summary

Cancelling BeautyPlus takes just three to five minutes on your chosen platform. You lose access to premium features after your current billing period ends, but your account data remains. You have a statutory right to a refund within 14 days of purchase under Canadian consumer protection law, even if BeautyPlus claims payments are non-refundable. If the company refuses to honour this right, escalate to your provincial consumer protection authority with proof of your purchase and cancellation notice.

Stopee empowers you to take control of your subscriptions and protect your rights. Whether you are cancelling BeautyPlus today or want to review your entire subscription portfolio, Stopee provides the clarity and support you need to make informed decisions and avoid hidden charges. Cancel with confidence, knowing your legal rights and exactly what to expect next.