Manage Memrise

How to cancel memrise and reclaim your language-learning budget

What memrise is and why you might want to cancel

Memrise is a popular language-learning platform that teaches vocabulary through spaced repetition, native-speaker video clips, and interactive speaking practice. The service offers a free tier with limited content, plus paid Pro subscriptions that unlock ad-free learning, offline access, and unlimited practice drills across dozens of languages.

You might be cancelling Memrise because you've completed your learning goals, found a better platform that suits your pace, or simply want to pause your spending while you consolidate what you've learned. Whatever your reason, Stopee understands that subscription fatigue is real - and you deserve a straightforward path to cancellation without hidden obstacles.

Is memrise right for you?

Before you cancel, consider whether Memrise genuinely isn't meeting your needs. The platform excels at vocabulary acquisition and listening comprehension, especially through its video library of native speakers. If you're struggling with conversation fluency or grammar depth, that's a legitimate reason to explore alternatives. If your budget is tight, Stopee recommends pausing rather than cancelling outright - you'll retain your progress, and you can restart your subscription whenever you're ready.

Memrise pricing and subscription plans in canada

Understanding your current plan helps you know exactly when to cancel and what refund window applies to you.

Note: Prices vary slightly across platforms (web, Google Play, Apple App Store). Check your receipt or account settings to confirm your exact plan and next renewal date before cancelling.

Why plan type matters for your cancellation

Your plan type determines both your cancellation method and your refund eligibility. Monthly plans typically offer a 14-day money-back guarantee, while quarterly and annual plans come with a 30-day guarantee. Lifetime plans are non-refundable after purchase. If you bought Memrise through Apple or Google, you'll need to cancel through those platforms, not directly on Memrise's website - and refunds come from Apple or Google, not Memrise itself.

How to cancel memrise on the web

Web cancellation is the most straightforward method and gives you full control over your account settings.

1. Open your web browser and go to memrise.com
   • If you're already signed in, skip to step 2
   • If not, click "Sign in" and enter your email and password
2. Click your profile icon or avatar in the top right corner
   • On some accounts, this appears as a circular icon with your initials
3. Select "Account settings" or "Settings" from the dropdown menu
   • Look for a gear icon or text link labeled "Account" or "Preferences"
4. Scroll down to the "Subscription" or "Billing" section
   • You'll see your current plan name and next renewal date here
5. Click "Cancel plan" or "Cancel subscription"
   • Warning: Do not click "Delete account" - that's different from cancellation and may permanently remove your learning history
6. Confirm your cancellation by clicking "Yes, cancel my plan"
   • Memrise will ask why you're leaving; you can skip this or provide feedback
7. You'll receive a confirmation email within 5 to 10 minutes
   • Save this email as proof of cancellation
   • Your Pro features remain active until the end of your current billing period

Pro tip: Cancel a few days before your renewal date rather than on the renewal date itself. Some systems process cancellations with a 1 to 2-day delay, and you don't want a fresh charge to post before your cancellation takes effect.

How to cancel memrise on apple (iOS)

Apple manages all App Store subscriptions directly, so you cancel through your Apple ID settings, not through Memrise itself.

1. Open the Settings app on your iPhone or iPad
   • The Settings icon is grey with white gears
2. Tap your name at the top of the screen
   • This opens your Apple ID profile menu
3. Select "Subscriptions"
   • You'll see a list of all active subscriptions linked to your Apple ID
4. Find "Memrise" in the list and tap it
   • If you have multiple Memrise subscriptions, they'll appear separately here
5. Tap "Cancel subscription"
   • Apple will show your renewal date and ask you to confirm
6. Tap "Confirm" or "Yes, cancel"
   • You'll receive an Apple confirmation email within minutes
   • Your Memrise Pro features stay active until your current billing period ends

Important: Memrise cannot process Apple App Store refunds on your behalf. Refunds from Apple subscriptions must be requested directly from Apple through your Apple ID settings or by contacting Apple Support.

Alternative: cancel through the memrise app on iOS

Some users find it easier to cancel directly in the Memrise app itself. Open Memrise, go to your profile or account settings, and look for a "Manage subscription" link - this typically redirects you to Apple's subscription page, saving you a few steps.

How to cancel memrise on google play (Android)

Like Apple, Google Play manages subscriptions independently, so cancellation happens through your Google Play account, not the Memrise app.

1. Open the Google Play Store app on your Android device
   • Look for the coloured Play Store icon on your home screen
2. Tap your profile icon in the top right corner
   • It's a small circle with your profile picture or initials
3. Select "Manage your Google Play account"
   • You may see "Manage my Google account" depending on your Android version
4. Go to the "Subscriptions" tab (usually at the top)
   • If you don't see a "Subscriptions" tab, scroll left or right across the tabs
5. Tap "Memrise" from your active subscriptions list
   • The app will show your renewal date and subscription details
6. Tap "Cancel subscription"
   • Google Play will ask you to confirm; tap "Yes, cancel"
7. Check your email for a Google Play confirmation
   • Your Memrise Pro access continues until your billing cycle ends

Pro tip: On Android, you can also cancel directly in the Memrise app by going to your profile settings and selecting "Cancel subscription" - Google Play will then take you through the same confirmation flow.

Your canadian consumer rights and refund protections

Canada's Consumer Protection Act gives you meaningful safeguards when cancelling digital subscriptions like Memrise.

When you're entitled to a refund

Memrise offers a 30-day money-back guarantee on quarterly and annual plans if you request a refund within 30 days of your purchase date. Monthly plans come with a 14-day refund window. If you're outside these windows, you typically have no automatic right to a refund from Memrise itself - however, consumer protection laws in your province may offer additional protections if the service failed to deliver as advertised.

If you purchased through Apple or Google, refunds are managed by those platforms, not Memrise. Apple and Google both honour a 15-day refund policy for most subscription purchases, so contact them directly if Memrise denies your request.

How to request a refund from memrise

1. Go to app.memrise.com/premium/refunds/
   • You must be logged into your Memrise account
2. Select the subscription plan you want to refund
   • The form will show eligible plans (usually annual, quarterly, or recent monthly)
3. Provide a brief reason for your refund request
   • Be honest but concise - "not meeting my learning goals" works fine
4. Submit the form
   • Memrise will send you a confirmation email
5. Allow 7 business days for processing
   • Refunds typically appear on your original payment method 5 to 10 business days later

Warning: If Memrise denies your refund request, escalate to your provincial consumer protection authority (such as the British Columbia Consumer Protection Office or Ontario's Consumer Protection Act) - they can investigate whether Memrise failed to disclose cancellation terms clearly.

What happens to your account after cancellation

Cancelling a subscription doesn't erase your progress, and it doesn't immediately lock you out of Memrise.

Your access and data during and after the billing period

You retain full Pro access - ad-free learning, offline downloads, unlimited speaking practice - until your current billing period ends. After that date, your account reverts to the free tier. You keep your learning history, progress on courses, and saved vocabulary lists permanently, even after your subscription expires. Free-tier users can still access basic lessons and review saved content; you just won't have the premium features.

Reactivating your subscription

If you change your mind, reactivating Memrise is simple. Log into your account on the web or app, go to your subscription settings, and choose a new plan. Your progress syncs instantly, so you pick up exactly where you left off. There's no penalty for cancelling and restarting - Stopee knows many learners use subscription pauses strategically to match their budget and study schedule.

Common cancellation mistakes and how to avoid them

Cancelling should be straightforward, but a few common errors can trip you up - and we want to help you steer clear of them.

Mistake 1: confusing cancellation with account deletion

Clicking "Delete account" permanently removes your profile, progress, and learning history. Cancellation only stops your recurring charge. Always select "Cancel subscription" or "Cancel plan," not "Delete account."

Mistake 2: cancelling on the wrong platform

If you subscribed through Apple or Google, cancelling on the Memrise website won't work. You must cancel through Apple Settings or Google Play Store. Stopee recommends confirming which platform processed your payment (check your receipt or bank statement) before you attempt cancellation.

Mistake 3: cancelling too close to your renewal date

If you cancel on your renewal date, a charge may already have posted. Always cancel 2 to 3 days before renewal to ensure the system processes your request in time.

Mistake 4: forgetting to save your confirmation email

Keep the cancellation confirmation email in a folder or take a screenshot. If Memrise charges you again after you've cancelled, you'll need proof that you completed the cancellation successfully.

Mistake 5: not requesting a refund if you're within the window

If you've been subscribed for fewer than 14 or 30 days (depending on your plan), request a refund immediately. Don't assume you must lose the money just because you've cancelled.

Checklist before you cancel memrise

Use this quick checklist to make sure you're cancelling safely and won't regret missing anything.

• Check your most recent Memrise email or bank statement to confirm your plan type (monthly, annual, or lifetime) and next renewal date
• Note whether you subscribed via the Memrise website, Apple App Store, or Google Play Store
• Confirm you're within the refund window (14 days for monthly; 30 days for annual or quarterly)
• Export or screenshot any important course notes, saved vocabulary, or study progress you want to keep separately
• If you're cancelling on the web, log into memrise.com and navigate to your account settings
• If you're cancelling on app, go to your Apple ID Settings or Google Play Store and find Memrise in subscriptions
• Complete the cancellation and save the confirmation email
• If you're eligible, submit a refund request within the 14- or 30-day window
• Mark your calendar to check that the charge doesn't reappear in 30 to 45 days

Why stopee makes cancellation easier than ever

Cancelling a language-learning subscription shouldn't feel like learning a new language itself. Stopee has helped thousands of consumers cancel Memrise, Apple, Google, and dozens of other subscriptions by providing clear, step-by-step guidance tailored to your exact situation. Whether you're cancelling because you've hit your learning goals or because your budget changed, Stopee empowers you to take control of your subscriptions - no guilt, no pressure, just straightforward advice.

Visit stopee.com today to explore guides for cancelling any subscription you're no longer using. Stopee is your advocate when companies make cancellation hard, and we're here to make sure you get your refund if you deserve one. Take back your budget. Take back your time. Let Stopee show you how.