Manage Just Dance Unlimited

How to cancel just dance unlimited in canada: your step-by-step guide

What just dance unlimited is and why you might cancel

Just Dance Unlimited (now rebranded as Just Dance+) is a subscription streaming service that gives you access to hundreds of songs and choreographies beyond what comes with the base game. You stream tracks on supported platforms while your subscription remains active. The service is managed through whichever platform you purchased it on: the Apple App Store, Google Play Store, or directly through your Ubisoft account.

Cancelling makes sense if you no longer play regularly, prefer purchasing individual songs, want to try a different rhythm game, or simply need to cut back on subscriptions. Whatever your reason, Stopee is here to walk you through the process so you cancel cleanly and protect your consumer rights.

Why canadians cancel subscription services

Life changes. You might have started a new hobby, faced a budget squeeze, or discovered you prefer free-to-play alternatives. Others cancel because they played through the song catalogue or realized they weren't getting enough value. The good news: cancelling Just Dance Unlimited takes just a few minutes, and you retain access until your billing period ends.

What this guide covers

This guide walks you through every cancellation method, explains what happens after you cancel, covers your refund rights under Canadian law, and flags common mistakes to avoid. By the end, you will know exactly how to cancel and what to expect next.

How to cancel just dance unlimited: platform-by-platform steps

The cancellation process depends entirely on where you purchased your subscription; each platform handles it slightly differently.

Cancel via apple app store (iOS)

If you subscribed through your iPhone or iPad, follow these steps to cancel.

1. Open the Settings app on your device.
   • Tap your name or Apple ID at the top of the Settings screen.
2. Select Subscriptions.
   • You will see a list of all active subscriptions linked to your Apple ID.
3. Find Just Dance Unlimited or Just Dance+ in the list and tap it.
   • If you do not see it, scroll down or use the search function.
4. Tap "Cancel Subscription" at the bottom of the screen.
   • The app will ask you to confirm; tap "Confirm" to complete the cancellation.
5. You will receive an on-screen confirmation and an email receipt.
   • Keep this email for your records; you will need it if you contact Apple support later.

What happens next: Your subscription stops auto-renewing, but you retain full access to Just Dance+ content until your current billing period ends. No refund is issued for the remaining time in your active billing cycle.

Cancel via google play store (Android)

Android users follow a similar process through the Google Play Store app.

1. Open the Google Play Store app on your Android device.
   • Look for the Play Store icon on your home screen or app drawer.
2. Tap your profile icon in the top right corner.
   • It appears as a circular avatar or your initials.
3. Select "Payments and subscriptions" from the menu.
   • This option sits near the top of the dropdown menu.
4. Tap "Subscriptions."
   • You will see every active subscription on your Google account.
5. Find Just Dance Unlimited or Just Dance+ and tap it.
   • The subscription details page opens.
6. Tap "Cancel subscription" and confirm your choice.
   • Google Play will ask you to confirm; select "Yes, cancel" to finalize.

Pro tip: Google Play sends a confirmation email immediately after cancellation. Screenshot this confirmation and save it to your records; it proves you cancelled on a specific date and protects you if a charge appears later.

Cancel directly through your ubisoft account

If you subscribed via the Ubisoft Store or your Ubisoft account on the web, cancel here.

1. Go to the Ubisoft Store website and log in with your Ubisoft account.
   • Visit store.ubisoft.com and enter your username and password.
2. Click on your account icon or profile name in the top right corner.
   • A dropdown menu appears.
3. Select "My Account" or "Account Settings."
   • This takes you to your account dashboard.
4. Navigate to "Subscriptions" or "Billing" section.
   • Look for a tab or menu item labeled "Subscriptions" or "Active Subscriptions."
5. Find Just Dance Unlimited or Just Dance+ in your active subscriptions list.
   • Click or tap the subscription to open its details.
6. Click "Cancel Subscription" and confirm.
   • Ubisoft displays a final confirmation screen; click "Yes, cancel" to proceed.

Warning: Ubisoft's website sometimes displays cancellation confirmations only on-screen. Take a screenshot immediately after cancellation; this acts as your proof of cancellation if you need to dispute a future charge or contact Stopee for help escalating your case.

What happens immediately after you cancel

Cancelling feels anticlimactic because access does not stop right away; the service lets you play until the end of your billing period.

Your access timeline after cancellation

When you cancel, your subscription stops auto-renewing but your access continues. You keep full streaming access to the entire Just Dance+ catalogue until the last day of your current billing period. After that date passes, the subscription content becomes locked unless you resubscribe or purchase access through another plan.

For example, if you subscribe on the 15th of each month and cancel on the 20th, you retain access through the 14th of the following month. On the 15th, access disappears and you lose the ability to stream new songs or access Unlimited-exclusive choreographies.

Your ubisoft account remains active

Cancelling the subscription does not delete your Ubisoft account or erase your profile. Your account stays live, which means your game progress, saved playlists, and account settings remain intact. If you decide to resubscribe later, you pick up exactly where you left off. Only the subscription billing stops; your account itself survives.

Pro tip: Save a screenshot of your account page after cancellation showing the subscription as "Cancelled" or "Inactive." This document proves you cancelled and helps you challenge any accidental charges Stopee discovers during a dispute review.

Just dance unlimited pricing in canada

Understanding the pricing helps you evaluate whether the subscription remains worth it and identifies cost surprises before they hit your account.

The annual plan offers the lowest per-month cost at roughly $2.50 per month, while the monthly option gives you maximum flexibility to cancel anytime. Compare these prices against free-to-play rhythm games or purchasing individual songs to decide if the subscription fits your budget.

Your refund rights under canadian law

Canada's consumer protection framework does not automatically guarantee refunds for digital subscriptions, but you have specific rights in certain situations.

When you are entitled to a refund in canada

Ubisoft's terms state that digital subscriptions are generally non-refundable and final. However, Canadian provincial consumer protection laws (such as Ontario's Consumer Protection Act and similar laws in other provinces) override unfair contract terms. You may pursue a refund if any of these situations apply.

• Service failure: If Just Dance+ streams are constantly unavailable, buggy, or unplayable due to Ubisoft's infrastructure, the service fails to meet the standard of quality you reasonably expected.
• Misleading advertising: If Ubisoft marketed access to songs that were not actually available or misrepresented features, you have grounds to challenge the charge.
• Unauthorized charges: If a charge appeared without your authorization or after you cancelled, you can dispute it through your bank and consumer protection authorities.
• Non-delivery: If you paid but cannot access the service at all, Ubisoft has failed to deliver the product you purchased.

Stopee recommends documenting everything: your cancellation confirmation, screenshots of the service not working, emails from support, and bank statements showing the charges. This evidence strengthens your position if you escalate to your provincial consumer protection office.

How to request a refund

Contact the platform or Ubisoft directly first. Explain why you believe you are entitled to a refund (service failure, misleading practices, etc.) and include your documentation. If they refuse, escalate to your bank or credit card issuer, who can dispute the charge on your behalf. Finally, contact your provincial consumer protection agency (for example, the Ontario Ministry of Government and Consumer Services or equivalent in your province) if the company still refuses to cooperate.

Pro tip: Send all refund requests by email so you have a written record. Use the contact form on the Ubisoft Store or reach out through the platform where you subscribed (Apple Support, Google Play Support). Keep copies of every email exchange.

Common mistakes when cancelling just dance unlimited

Cancelling feels straightforward, but small oversights can create headaches later. Here are the traps Stopee sees most often.

Mistake 1: not saving your cancellation confirmation

Many people cancel successfully but forget to screenshot the confirmation. Three weeks later, a charge appears, and they cannot prove they cancelled. Take a screenshot the moment you see "Subscription cancelled" or "Your subscription has been deactivated." Store it in a cloud folder or email it to yourself.

Mistake 2: cancelling days before your billing date

Timing matters less than most think, but cancelling on the same day your billing cycle renews sometimes causes confusion. Cancel immediately after a charge if possible, giving you the full month of access before the next bill. Stopee advises cancelling early in your billing period so you have 30 days of buffer.

Mistake 3: forgetting platform-specific gotchas

Apple, Google, and Ubisoft have slightly different language. Apple says "Cancel Subscription," Google says "Cancel subscription," and Ubisoft's button location changes periodically. Read the exact wording before you click. If you do not see a "Cancel" button, log out and log back in; sometimes the account page needs to refresh.

Mistake 4: assuming cancellation stops all charges

Cancelling stops future auto-renewal, but it does not refund your current active subscription period. If you cancel on day 5 of a 30-day billing cycle, you are not getting money back for those remaining 25 days. This is Ubisoft's policy and aligns with Canadian digital subscription norms.

Mistake 5: not checking your bank statement weeks later

Even with a successful cancellation, accidental charges happen due to system glitches, account recovery attempts, or malfunction. Check your bank or credit card statement 30 days after cancellation to confirm no new charge appears. If one does, contact your bank immediately and reference your cancellation screenshot.

Checklist: before and after cancellation

Use this checklist to ensure you cancel cleanly and protect yourself from post-cancellation surprises.

Before you cancel

• Log into the account where you subscribed (Apple ID, Google account, or Ubisoft account).
• Locate your most recent invoice or receipt showing the subscription charge.
• Note your current billing cycle end date.
• Check that no automatic upgrades or add-ons are bundled with your subscription.
• Open your cancellation confirmation page in a new browser tab so you can screenshot it.

During cancellation

• Follow the platform-specific steps above word-for-word.
• Wait for the on-screen confirmation message before closing the window.
• Screenshot the confirmation page immediately.
• Note the exact date and time you cancelled.
• Save any confirmation number or cancellation ID if displayed.

After cancellation

• Check your email within 24 hours for a confirmation email from the platform.
• Save or forward that email to a backup account or cloud storage.
• Test access to Just Dance+ to confirm it still works until your period ends.
• Mark your calendar for the day your access expires.
• Check your bank or credit card statement 5 days after your billing period ends to confirm no new charge appears.
• Flag any unexpected charges to your bank immediately.

Why stopee helps canadians cancel subscriptions

Subscription services are designed to make cancellation hard and charges easy. Your streaming library, the buried account settings, platform-specific menus, and auto-renewal defaults all conspire to keep you paying long after you stop using the service. That is why many Canadians turn to Stopee.

Stopee is a consumer advocacy platform that specializes in helping you cancel subscriptions, recover unauthorized charges, and escalate disputes to the companies and authorities that enforce your rights. We have helped thousands of consumers cancel subscriptions like Just Dance Unlimited without confusion, wasted time, or forgotten confirmation steps.

What stopee does for you

If you want hands-on help, Stopee can draft cancellation emails, track your refund requests, monitor your bank account for repeat charges, and escalate disputes to your bank or provincial consumer protection agency. Whether you cancelled successfully and want to confirm it, or you are stuck on the technical side, Stopee connects you with the tools and knowledge to win.

Visit stopee.com to learn more about how Stopee protects Canadian consumers from subscription traps. Stopee has the guides, checklists, and support network you need to cancel cleanly and get refunds when you are entitled to them.

Summary and next steps

Cancelling Just Dance Unlimited is fast and painless if you know which platform you used and follow the steps above. You retain access through the end of your billing period, your Ubisoft account survives, and no refund is issued for unused time unless the service failed or Ubisoft misled you.

Document your cancellation by screenshot, check your bank statement 30 days later, and reach out to your bank immediately if a surprise charge appears. If Ubisoft refuses to refund a charge you believe is invalid, escalate to your provincial consumer protection authority.

For detailed follow-up, dispute tracking, or escalation support, visit stopee.com. We have guided Canadian consumers through thousands of cancellations, refund disputes, and subscription challenges. Stopee is here to make sure you cancel on your terms, keep your money, and stay protected.

Contact information for cancellation disputes

If you cancel but a charge appears, or if Ubisoft refuses to acknowledge your cancellation, reach out to these organizations:

• Apple Support (Canada): Visit support.apple.com or call 1-800-MY-APPLE.
• Google Play Support (Canada): Visit support.google.com/googleplay or submit a form through your Google account.
• Ubisoft Support (Canada): Visit support.ubisoft.com and select your country and language.
• Your provincial consumer protection office: Search "[your province] consumer protection" to find contact details for your local consumer rights agency.
• Your bank or credit card issuer: Dispute unauthorized or erroneous charges directly through your account's dispute resolution process.

Save this guide and share it with friends or family cancelling Just Dance Unlimited. The more Canadians know how to cancel cleanly and document their decisions, the more pressure subscription services face to make cancellation as easy as signing up. Stopee believes you deserve transparency, speed, and full control over your subscriptions. Start your cancellation today.