Manage Just Dance+

How to cancel just dance+ in canada and reclaim your subscription

What is just dance+ and why you might want to cancel

Just Dance+ is Ubisoft's subscription service that gives you streaming access to an expanding library of songs and choreographies for the Just Dance games across consoles, mobile devices, and platform stores. You pay a monthly or annual fee to unlock content while your subscription remains active, and the service automatically renews unless you cancel it.

If you've decided Just Dance+ no longer fits your lifestyle or budget, you're not alone. Many Canadian subscribers cancel because they've exhausted the song library they wanted, life priorities have shifted, or they'd rather make one-time purchases instead. The good news is that cancelling is straightforward once you know where to look, and Stopee is here to walk you through every step.

When cancellation makes sense

You should consider cancelling Just Dance+ if you haven't danced to a new song in weeks, you prefer owning individual tracks permanently, or your gaming habits have changed. Cancelling stops future charges immediately, though you'll keep full access until the end of your current billing period. This gives you a grace window to download or enjoy everything you've paid for before access ends.

Common reasons canadian subscribers cancel

Cost adds up quickly when you're managing multiple subscriptions. Some subscribers realize the rotating song catalogue doesn't justify the monthly fee, especially if they replay the same routines. Others cancel because they've moved to other fitness apps or simply want to reduce their digital spending. Whatever your reason, Stopee recognizes that cancellation should be guilt-free and hassle-free.

Your consumer rights in canada and what they protect

Canadian consumer protection law gives you specific rights when dealing with subscription services like Just Dance+, regardless of which province you live in.

Federal and provincial protections

The Canadian Consumer Protection Act and provincial laws (including Quebec's Consumer Protection Act and Ontario's Consumer Protection Act) require companies to be transparent about recurring charges, billing dates, and cancellation policies. You have the right to cancel without penalty after your current billing cycle ends, and you cannot be forced to accept automatic renewal without explicit, informed consent.

If Ubisoft or the platform through which you subscribed (Apple, Google, Nintendo, PlayStation, Xbox) misrepresented the service, failed to deliver promised features, or charged you without proper authorization, you may be entitled to a refund or credit. Stopee encourages you to document any issues and escalate to your provincial consumer protection office if the company refuses to respond within a reasonable timeframe.

Your right to cancel and dispute charges

You have the absolute right to cancel any subscription at any time. If you're charged after cancellation, contact your platform (App Store, Google Play, etc.) or your credit card company to dispute the unauthorized charge. Most platforms will reverse charges made within 30 to 90 days if you can prove you cancelled before the renewal date.

Cancellation methods by platform and device

Your cancellation method depends entirely on where you purchased Just Dance+. Stopee recommends identifying your purchase location first, then following the exact steps for that platform.

How to cancel on iOS (Apple app store)

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the Settings menu.
3. Select Subscriptions.
4. Find and tap Just Dance+ (it may appear as "Just Dance" or "Just Dance Plus").
5. Tap Cancel Subscription.
6. Choose your reason for cancelling (optional) and confirm.

What happens next: Apple will send you a cancellation confirmation email within minutes. You retain full access to Just Dance+ until the end of your current billing period. After that date, your access stops and you will not be charged again unless you resubscribe.

Pro tip: Check your Settings under Subscriptions regularly to confirm the status shows "Cancelled" rather than "Active." Screenshots of the cancellation confirmation are valuable evidence if a surprise charge appears later.

How to cancel on android (Google play store)

1. Open the Google Play Store app.
2. Tap your profile icon in the top right corner.
3. Select Manage subscriptions.
4. Find and tap Just Dance Now or Just Dance+.
5. Tap Cancel subscription.
6. Confirm your cancellation by selecting a reason and tapping Cancel subscription again.

Alternative method: If you subscribed through the Just Dance Now app directly, open the app, navigate to Shop, tap Manage Subscriptions, find your subscription, and tap Cancel.

What happens next: Google Play will email you a cancellation confirmation. Your access continues through the end of your billing cycle, after which it stops automatically. No further charges will occur.

How to cancel on nintendo switch

1. From the home screen, select System Settings.
2. Scroll down and tap Manage Software.
3. Find Just Dance+ and select it.
4. Tap Manage Subscription.
5. Select Cancel Subscription.
6. Follow the prompts to confirm your cancellation.

Alternative method: Log into your Nintendo Account via the web (account.nintendo.com), navigate to Subscriptions, find Just Dance+, and cancel from there. This method often works faster if the in-console menu is slow or unresponsive.

How to cancel on PlayStation (PS4 and PS5)

1. From your console's home screen, select your profile.
2. Navigate to Account.
3. Select Services or Subscriptions (wording varies by console version).
4. Find Just Dance+ in your active subscriptions.
5. Select Manage Subscription or Edit Subscription.
6. Choose Cancel and confirm.

Web method: You can also cancel via the PlayStation website. Log into your account at playstation.com, go to Account Settings, select Subscriptions, and manage Just Dance+ from there.

How to cancel on xbox (Xbox one and xbox series x/S)

1. Press the Xbox button on your controller to open the guide.
2. Navigate to Profile and System.
3. Select Settings.
4. Go to Account.
5. Select Subscriptions.
6. Find Just Dance+ and select Manage.
7. Choose Cancel Subscription and confirm.

Web method: Log into account.xbox.com, select Subscriptions, find Just Dance+, and click Manage Subscription to cancel online.

What happens immediately after you cancel

Cancellation can feel uncertain, so here's exactly what to expect. After you submit your cancellation request, your subscription status changes to "Cancelled" or "Will not renew on [date]," and no further charges will appear on your payment method. You keep unrestricted access to all Just Dance+ content until midnight on your billing renewal date. On that date, your access closes automatically and you cannot stream new content.

Your access during the grace period

Between cancellation and the end of your paid period, you own everything you've already accessed. Download any custom playlists, screenshot choreography notes, or save any in-game progress you want to remember. Once access expires, Ubisoft does not guarantee you can retrieve this data, so act quickly if you want to preserve anything.

After your access expires

Once your billing period ends, Just Dance+ content becomes inaccessible within the app or game. You cannot stream songs, view choreographies, or earn progress toward any subscription-exclusive achievements. Your Ubisoft account and subscription history remain intact, so if you change your mind later, you can resubscribe anytime without creating a new account.

Warning: Some console games may behave unpredictably if you had active Just Dance+ content synced to your profile. If the game crashes or freezes after your subscription expires, clear the game's cache or reinstall it from your console's settings.

Refund policy and when you might qualify for money back

Just Dance+ subscriptions are generally sold as non-refundable once the purchase is final. However, Canadian consumer protection law creates important exceptions, and Stopee wants you to know your actual options.

Platform refund policies

Apple, Google Play, Nintendo, PlayStation, and Xbox each maintain their own refund windows. Apple allows refund requests within 14 days of purchase for first-time requests; Google Play offers 48 hours in most cases; Nintendo and PlayStation typically allow 14 days. Xbox's policy varies by region and purchase type. Contact the platform's customer service directly with your receipt and cancellation request, and they will review your case.

When ubisoft or your platform must refund you

You have a legitimate claim for a refund if any of these apply:

• The service was fundamentally broken or unusable when you purchased it.
• Ubisoft or the platform misled you about features, song catalogue size, or cancellation terms.
• You were charged without your consent or after you cancelled.
• You are in Quebec and purchased within the statutory cooling-off period (certain conditions apply).

How to request a refund: Contact the platform support team first (it's faster), provide your order number, transaction date, and a clear explanation of why you deserve a refund. Keep copies of all messages. If the platform declines, escalate to Ubisoft support at support.ubisoft.com. If both refuse, file a complaint with your provincial consumer protection authority (Ontario: ServiceOntario; Quebec: Office of the Protecteur du consommateur; other provinces: check your provincial government website).

Unresolved billing disputes

If charges continue after cancellation, contact your credit card company or bank immediately and dispute the charge as unauthorized. Provide proof of cancellation (screenshots, confirmation emails) and your bank will typically reverse the charge within 30 days. Stopee recommends keeping all documentation for at least one year.

Pricing and plan overview

Understanding what you're paying for helps you decide whether cancellation is right for you.

If you're on a monthly plan paying $9.99 per month, that's $119.88 per year. Switching to the annual plan saves you about $40 upfront, but commits you for 12 months. If you cancel an annual subscription early, you do not receive a pro-rata refund in most cases, so monthly is safer if you're unsure about long-term use.

Common mistakes to avoid when cancelling

Cancelling should be simple, but small oversights can leave you vulnerable to surprise charges or lost access at the wrong moment.

Mistake 1: confusing cancellation with uninstalling

Deleting the Just Dance app does not cancel your subscription. The subscription continues to renew automatically, and you'll be charged even though you no longer use the app. Always cancel through your account settings before uninstalling.

Mistake 2: cancelling just before renewal, then forgetting

If you cancel five days before your renewal date, your subscription is technically cancelled, but your access continues. When your paid period ends, you lose access suddenly. Mark your calendar for the exact renewal date so you're not surprised when songs disappear mid-workout.

Mistake 3: not checking the cancellation confirmation

Platform menus can be confusing, and tapping Cancel does not always mean your request went through. After cancelling, return to Subscriptions and verify the status shows Cancelled or Will Not Renew. Stopee has seen cases where users thought they cancelled but their subscription remained active, leading to unexpected charges.

Mistake 4: assuming your refund is automatic

Refunds are not granted automatically in Canada. You must request them, provide a reason, and wait for platform review. This process takes 5 to 15 business days. If you want your money back, ask for it explicitly rather than hoping the company notices.

Mistake 5: not documenting your cancellation

Screenshots of your cancellation confirmation screen are your proof. Save these emails and images for at least one year. If a charge dispute arises, your documentation is your strongest evidence in conversations with your bank or credit card company.

Checklist before and after cancellation

Use this step-by-step checklist to ensure you cancel cleanly and avoid surprises.

Before you cancel

• Write down your current billing date and subscription renewal date (found in your account settings).
• Export or screenshot any custom playlists or saved progress you want to keep.
• Note your remaining access period so you know when songs will disappear.
• Locate your platform's support contact information in case you need help.

During cancellation

• Log into your account on the platform where you subscribed (not through the app).
• Navigate to Subscriptions and locate Just Dance+ by name.
• Select Cancel or Will Not Renew and follow all prompts.
• Take a screenshot of the cancellation confirmation screen.
• Note the time, date, and confirmation number if provided.

After cancellation

• Check your email for a cancellation confirmation from the platform.
• Return to Subscriptions within 24 hours and verify the status shows Cancelled.
• Mark your calendar for the date your access expires.
• Check your next credit card or bank statement to confirm no charge appears.
• If an unexpected charge occurs, dispute it within 30 days.

Final steps and how stopee can help

Cancelling Just Dance+ takes only minutes once you know your platform, and Stopee has guided you through every method Canada offers. Whether you're on iOS, Android, Nintendo, PlayStation, or Xbox, you now have the exact steps to cancel, understand what happens next, and protect yourself if charges continue.

Remember that your consumer rights in Canada are real and enforceable. If Ubisoft or your platform refuses to refund charges you dispute, your provincial consumer protection office exists to advocate for you. Keep records of all cancellations, confirmations, and unexpected charges so you can present a clear case if escalation becomes necessary.

Stopee has helped thousands of Canadian consumers cancel subscriptions cleanly and recover unauthorized charges by providing transparent, step-by-step guidance exactly like this. Your time and money matter, and you deserve control over what you pay for. If you run into resistance from Ubisoft or your platform, Stopee is here to remind you of your rights and next steps.

Visit Stopee.com to explore guides for cancelling hundreds of other subscriptions, dispute templates, and consumer rights resources tailored to Canada. Stopee empowers you to spend only on what you truly use.