Manage Yoga International

How to cancel yoga international and protect your membership rights in canada

What is yoga international and why you might want to cancel

Yoga International is an online streaming platform that delivers yoga classes, workshops and educational content through its website and mobile apps. You access on-demand videos taught by experienced instructors across all skill levels, from beginner to advanced. The platform operates as a subscription service available through both the Apple App Store and direct purchase on their website, making it convenient to start but sometimes confusing to stop.

At Stopee, we hear from Canadian subscribers who want to cancel for many reasons: you've reached your fitness goals, found another platform that suits you better, or simply realized the monthly charges no longer align with your lifestyle. Whatever your reason, you have the right to cancel without penalty, and we're here to guide you through the exact steps and what to expect afterward.

When cancellation makes sense

You might consider cancelling Yoga International if you haven't logged in for more than a month, if you've completed the programs you signed up for, or if the cost no longer fits your budget. Be honest with yourself: are you realistically going to return to the platform in the next 30 days? If not, cancelling stops the automatic charges immediately.

When you should keep your subscription

Keep your membership if you practise at least once weekly, if you value the structured programs and community features, or if you're working toward a specific yoga goal. Subscription costs range from CAD $26.49 monthly to CAD $229 annually, which breaks down to under $20 per month on an annual plan, a reasonable investment if you use it regularly.

Understanding your canadian consumer protection rights

You're protected as a Canadian consumer under federal and provincial legislation, and Stopee wants you to know what leverage you have when dealing with subscription cancellations.

Your rights under canadian law

Under the Consumer Protection Act (federal and provincial versions in Ontario, British Columbia, Alberta and other provinces), you have the right to cancel a subscription service. Most provinces require merchants to honour cancellation requests made in the same manner you signed up. If you subscribed online, you must be able to cancel online. If you signed up by phone, the company must offer phone cancellation as an option.

You also have the right to clear billing information and transparent renewal terms before your subscription renews. If Yoga International charges you after you've requested cancellation, you can dispute the charge through your credit card company or contact your provincial consumer protection office for escalation.

Stopee encourages you to know that if a company makes cancellation intentionally difficult or misleading, you can file a complaint with your provincial consumer protection authority. For example, if the website makes you search endlessly for a cancel button, or if support staff ignore your cancellation request, that's a violation of fair dealing practices.

Refund rights and what they mean for you

Refunds are not automatic when you cancel a subscription, but you may be entitled to a partial refund if you cancel mid-cycle in certain provinces. Ontario's Consumer Protection Act, for instance, recognizes that you should not be charged for services you cannot use after cancellation. Document your cancellation request and the date you made it; this becomes your proof if you need to escalate to your credit card company or provincial regulator.

Pricing and membership plans available in canada

Yoga International offers two primary subscription tiers in Canada through the Apple App Store, each with different commitment levels and costs.

If you purchased through the Apple App Store Canada, you're billed in Canadian dollars. If you purchased directly through Yoga International's website, pricing appears in US dollars (USD), so your actual CAD charge depends on the exchange rate at billing time. Always check your statement to confirm the exact amount you're being charged each month.

How to cancel yoga international in four clear methods

Your cancellation path depends on where you subscribed. At Stopee, we've mapped out each route so you don't waste time searching through settings or support pages.

Method 1: cancel through the apple app store (iPhone or iPad)

If you subscribed via in-app purchase on your iPhone or iPad, Apple handles your billing and cancellation.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the settings menu.
3. Select Subscriptions.
4. Find and tap "Yoga International" in the list.
5. Tap "Cancel Subscription" and confirm your choice.
6. Take a screenshot of the cancellation confirmation for your records.

Pro tip: You can also manage subscriptions directly in the App Store app. Open the App Store, tap the account icon in the top right, select "Subscriptions," find Yoga International, and tap "Cancel." Both methods are equally effective.

Warning: If you delete the Yoga International app without cancelling the subscription first, your membership will continue to renew automatically. Always cancel through settings before removing the app.

Method 2: cancel directly through the yoga international website

If you subscribed directly on Yoga International's website (not through the App Store), you must cancel through your online account.

1. Visit the Yoga International website and log in with your account credentials.
2. Navigate to your account settings or profile menu, usually located in the top right corner.
3. Look for "Subscription," "Membership" or "Billing" options.
4. Select the option to cancel or manage your subscription.
5. Follow the on-screen prompts to confirm cancellation.
6. Look for a confirmation email; if you don't receive one within 5 minutes, contact support immediately.

Pro tip: Stopee recommends you take a screenshot of the cancellation screen before you close the browser tab. If the company later claims they never received your request, you have proof of the exact date and time you cancelled.

Method 3: request cancellation via email or support chat

If you cannot locate the cancellation option online or the website button isn't working, contact Yoga International support directly.

1. Visit the Yoga International contact or support page.
2. Choose email or live chat, whichever is available.
3. Write clearly: "I request immediate cancellation of my Yoga International subscription effective today."
4. Include your full name, account email address, subscription type (monthly or annual) and the last four digits of your payment method.
5. Ask for a cancellation confirmation email within 24 hours.
6. Save the support ticket number or email confirmation for your records.

Warning: Do not rely on verbal cancellation requests through phone calls alone. Always follow up with a written email so you have documentation. If support says "it will be processed," ask for a confirmation email stating the exact cancellation date.

Method 4: send a formal cancellation notice by registered mail

If Yoga International ignores your online or email cancellation requests, send a written notice by registered mail with return receipt. This method creates an official record that the company received your request on a specific date.

1. Write a letter on plain paper that includes:
   • Your full legal name
   • Your account email address
   • Your subscription type and start date
   • A clear statement: "I hereby request immediate cancellation of my Yoga International subscription, effective today."
   • The date you're sending the letter
   • Your signature
2. Address the envelope to: Yoga International, LLC, 525 Church St, Ste 5, Honesdale, PA 18431, United States.
3. Go to Canada Post and purchase "Registered Mail with Return Receipt" (not standard registered mail).
4. Keep the tracking number and the green return receipt card when it arrives back at your address.
5. File these documents with your cancellation email confirmation in a folder for your records.

Pro tip: Registered mail with return receipt proves the company received your cancellation on a specific date. This is your strongest evidence if you need to dispute a charge with your credit card company or escalate to a consumer protection authority. The cost is approximately CAD $12-15 for this service, a small investment for peace of mind.

What happens to your access and data after you cancel

Cancellation can feel uncertain when you're not sure what you're losing. Let's clarify what changes and what remains.

When your access ends

You retain full access to Yoga International until the end of your current billing period. If you cancel a monthly subscription on the 10th of the month, you can continue streaming until the last day of that month. If you're on an annual plan and cancel mid-year, you keep access through the anniversary date of your subscription. This means you're not losing anything by cancelling early; you simply stop paying after your current term expires.

What happens to your profile and saved content

Your profile, bookmarked classes, viewing history and progress data remain on Yoga International's servers according to their privacy policy. The company is not obligated to delete this information automatically when you cancel. If you want your data completely removed, contact Yoga International support and explicitly request "permanent account deletion." Ask for a confirmation email stating that your account and all associated data will be deleted within a specific timeframe (usually 30 days). Keep this email for your records.

Ensuring no future charges

After your current billing cycle ends, Yoga International will not charge you again unless you manually resubscribe. However, it's wise to check your credit card or bank statement one month after cancellation to confirm no surprise charges appeared. If you see a charge after your access should have ended, contact Yoga International immediately with your cancellation confirmation and request a refund.

Refunds and billing disputes explained

Stopee knows refund questions are often the most frustrating part of cancellation, so let's be direct about what you can realistically expect.

Refund policies based on where you subscribed

If you subscribed through the Apple App Store, Apple determines your refund eligibility. You can request a refund directly through Apple Support for up to 90 days after purchase if the subscription didn't work as advertised. Apple rarely refunds subscriptions cancelled by choice after the first 14 days, but they may make exceptions if you contact support quickly after sign-up.

If you subscribed directly through Yoga International's website, their refund policy applies. Most companies do not offer pro-rata refunds (partial refunds for unused portions of the month or year), but Stopee recommends you ask anyway. Send an email to support requesting a refund and explaining why you're cancelling. Include your cancellation date and ask specifically: "Am I eligible for a refund of unused days?" Document their response.

Disputing unauthorized or duplicate charges

If Yoga International charged you after you cancelled, or if you were charged twice in one month, do not accept this as final. Contact the company first with your cancellation confirmation and proof of the duplicate charge. If they don't respond within 5 business days, contact your credit card company or bank and open a dispute.

In Canada, your credit card issuer is required to investigate billing disputes. Provide them with:

• Your cancellation confirmation (email or screenshot)
• The date you requested cancellation
• Proof of the charge you're disputing (bank or card statement)
• Any correspondence with Yoga International support

Your credit card company can reverse the charge within 60 days of the disputed transaction. This is one of your strongest consumer protections.

Common cancellation mistakes and how to avoid them

We understand that cancellation can feel like navigating a maze designed to keep you subscribed. You're not alone in feeling frustrated, and many of the traps are genuinely confusing by design.

Mistake 1: assuming app deletion equals cancellation

Deleting the Yoga International app from your phone does not cancel your subscription. Your subscription renews automatically in the background, and you'll see charges on your statement even though the app is no longer on your device. Always cancel through the app's settings or online account before deleting the app.

Mistake 2: cancelling only on one platform

If you somehow have subscriptions on both the Apple App Store and the Yoga International website, you must cancel both separately. Cancelling one does not cancel the other. Log into both accounts and confirm each subscription is cancelled individually.

Mistake 3: not confirming cancellation in writing

A verbal cancellation request or a promise from support staff is not sufficient proof. Always request and save a cancellation confirmation email with a specific date. If support says "it will be processed," that's not confirmation; ask them to send you an email stating "Your Yoga International subscription has been cancelled effective [date]."

Mistake 4: ignoring post-cancellation charges

Some subscribers notice a charge after they cancelled but assume it's an old charge or let it go. Don't. Contact the company immediately and dispute the charge if they can't explain it. Letting suspicious charges pass encourages companies to test whether you're paying attention.

Mistake 5: not keeping records

Screenshots, confirmation emails and registered mail receipts are your evidence. Store these in a dedicated folder on your computer or cloud storage. If you ever need to dispute a charge or escalate to a consumer protection authority, you'll have proof of exactly when you cancelled and what the company promised.

After cancellation: your next steps and timeline

Cancelling can feel anticlimactic or even bittersweet if you genuinely enjoyed the platform. Here's what to expect in the days and weeks ahead.

Days 1 to 7 after cancellation

You should receive a cancellation confirmation email within 24 hours of cancelling through the website or app. If you don't receive one, log back in and verify your subscription status, or contact support immediately. Save this email. Verify your current billing cycle end date so you know exactly when your access will end.

Days 8 to 30 after cancellation

Continue using Yoga International as normal until your current billing period expires. On the final day of your access, take screenshots of your account showing that the subscription is inactive. This becomes evidence if any future charges appear. One week before your access ends, check your email for any "we'll miss you" messages or re-engagement offers; these are common, so don't be surprised.

Days 30 to 90 after cancellation

Monitor your credit card or bank statement closely. You should see no charges from Yoga International. If you see a charge, contact the company with your cancellation confirmation and ask for an explanation. If they cannot justify it, dispute the charge with your credit card company immediately. Stopee has helped thousands of consumers recover unauthorized charges by acting quickly and documenting everything.

When to escalate: knowing when to involve regulators

Most cancellations resolve smoothly, but if Yoga International ignores your cancellation requests or continues charging you, you have official channels to escalate.

Step 1: document everything and send a formal demand letter

Send an email to Yoga International with the subject line "Final Demand for Cancellation and Refund" and include:

• Your account details and subscription history
• The exact date you requested cancellation (with proof)
• Copies of all previous cancellation requests
• Proof of unauthorized charges with dates and amounts
• A clear statement: "If I do not receive written confirmation of cancellation and a refund of [amount] within 5 business days, I will escalate this complaint to [provincial regulator] and my credit card issuer."

Keep a copy of this email for your records. Deadlines matter; once you give a company 5 business days to respond, you can escalate with authority.

Step 2: file a complaint with your provincial consumer protection office

If Yoga International ignores your demand letter, contact your provincial consumer protection authority:

• Ontario: Consumer Protection Ontario
• British Columbia: Consumer Protection BC
• Alberta: Alberta Consumer Protection
• Other provinces: Search "[Your Province] consumer protection" for the relevant office

File a formal complaint describing your situation. Include all documentation: cancellation requests, confirmation emails, proof of charges, and the company's refusals. These complaints are tracked and can result in regulatory action if the company is systematically ignoring cancellation requests.

Step 3: dispute the charge with your credit card company or bank

As a final resort, open a chargeback dispute with your credit card company. Provide all documentation and explain that you cancelled but were charged anyway. Your issuer is required to investigate within 60 days. In most cases, the burden of proof shifts to Yoga International to prove you authorized the charge. If they cannot, your money is returned to you.

Quick cancellation checklist

Use this checklist to ensure you've covered all the essential steps before, during and after cancellation.

Your canadian consumer protection rights at a glance

This summary shows your key protections when dealing with Yoga International or any subscription service in Canada.

Contact yoga international directly

When you're ready to cancel, you have multiple ways to reach Yoga International. Use the fastest method available to you, but always follow up with written confirmation within 24 hours.

Mailing address: Yoga International, LLC, 525 Church St, Ste 5, Honesdale, PA 18431, United States.

For email support or live chat, visit the Yoga International website and look for a contact or help section. Request cancellation clearly and ask for a confirmation email with the effective cancellation date.

Final thoughts: you have the power to cancel on your terms

Cancelling a subscription should never feel like a battle, yet many companies make it harder than it needs to be. At Stopee, we believe you deserve straightforward cancellation with full control of your money and data. You now have clear steps, legal protections, and escalation options if anything goes wrong.

Yoga International is a legitimate platform with solid ratings (4.5 out of 5), but that doesn't mean you're stuck if it no longer fits your needs. Whether you cancel through the app, website or email, document your request, save your confirmation and monitor your billing statement. If charges appear after your current term ends, you know exactly how to respond and where to escalate.

Stopee has helped thousands of Canadian consumers cancel subscriptions with confidence, and we're here to support you through every step. Use this guide, trust your consumer rights, and remember: you're in control. Your decision to cancel is valid, and you deserve a seamless process with no surprises afterward.