Manage Yoga International
What you don't know !
Silent Waste
84%
of people lose money every month on unused services
Lack of Transparency
60%
of users feel lost facing cancellation terms
Budget Illusion
82%
of consumers underestimate the cost of their automatic withdrawals
Fear of Commitment
44%
of subscribers have experienced a 'commercial trap' experience
Legal Validation
All our letters are written by legal experts to guarantee their compliance.
Legal Commitment
We generate legally binding documents that your provider is obligated to honor.
Immediate Efficiency
Free yourself from your commitments in less than 2 minutes, directly online.
Budget Optimization
Regain control of your finances by stopping superfluous withdrawals.
Cancel Yoga International: The Right Way
How to cancel Yoga International and stop unwanted charges in malaysia
Understanding Yoga International and what you are actually paying for
Yoga International is an online subscription platform that gives you access to thousands of yoga classes, workshops, and wellness content through your web browser or mobile app. You pay a recurring fee each month or year, and your membership renews automatically unless you cancel. At Stopee, we understand that many Malaysian members feel caught off guard by renewal charges, so we have built this guide to help you take control of your subscription before the next bill hits your account.
How Yoga International charges you
The service operates on two main pricing tiers: a monthly plan at approximately RM94 (USD $19.99) and an annual plan at approximately RM798 (USD $169.00). When you sign up, Yoga International charges your payment method immediately, then again after any free trial period ends, and then on your renewal date each billing cycle. If you forget to cancel before that renewal date arrives, the charge goes through automatically, and that is the moment most members realize they need to act fast.
The pricing converts at the current USD-to-MYR exchange rate, so the exact amount in ringgit may shift slightly between billing periods. Your receipt will show the charge in ringgit on your Malaysian bank statement, but Yoga International communicates pricing primarily in USD on their global website.
What features you get with your membership
Your paid membership unlocks unlimited access to more than 4,000 yoga practices and wellness classes across all devices. The annual plan comes with a 20% discount on selected trainings and a complimentary digital practice journal, while the monthly plan includes a 10% discount on trainings. Both tiers grant you access to continuing education certificates if you complete longer courses. For Malaysian users, the value question is straightforward: if you only use a few classes each month, RM94 for a digital-only service can feel expensive when local studios and independent teachers may offer comparable instruction with more direct personal support for similar money.
Why Yoga International is different for malaysian subscribers
Yoga International operates as a global online service rather than a Malaysia-focused platform. There is no Malaysia-specific customer service hotline, no local postal address for disputes, and no ringgit-denominated billing option. The help center handles cancellations through email and support tickets rather than phone calls. Additionally, the service does not list a minimum commitment period in its terms, which means you can cancel at any time, but it also means you have no automatic right to a refund for the unused portion of your prepaid annual or monthly plan. That is a critical distinction: stopping your renewal is not the same as getting your money back.
Your consumer rights when you cancel a subscription in malaysia
Malaysia's consumer protection framework gives you specific rights when dealing with distance contracts and digital services. Understanding these rights puts you in a stronger position if Yoga International refuses a refund or drags out the cancellation process.
What the consumer protection act 1999 means for you
The Consumer Protection Act 1999 (CPA) covers digital services and subscription contracts entered into from Malaysia. Under this act, you have the right to cancel a distance contract (one sold online or by phone) within 10 calendar days of signing up, provided you notify Yoga International in writing before that deadline. If you cancel within the 10-day window, you are entitled to a full refund of all charges paid, with no questions asked and no penalty. Yoga International must process that refund within 30 days of receiving your cancellation notice.
After the 10-day cooling-off period expires, your rights depend on the terms of service you agreed to and whether Yoga International has breached the contract. If the service is not delivered as promised, if there is a material fault, or if Yoga International continues charging you after you have clearly requested cancellation, the CPA and consumer protection rules in Malaysia still protect you. You can file a complaint with the Federation of Malaysian Consumers Associations (FOMCA) or escalate to the Ministry of Domestic Trade and Cost of Living if the company ignores your refund request.
Why stopee recommends you document everything before you cancel
Before you send any cancellation request, take screenshots of your account dashboard showing your current plan, billing date, and payment method. Save a copy of your original receipt email from Yoga International or your payment provider (Apple App Store, Google Play, or your credit card company). Write down the exact amount charged in ringgit and the date of each charge. This documentation becomes your evidence if Yoga International disputes your cancellation or if you need to escalate the matter to a consumer protection authority. At Stopee, we have seen countless cases where a member's detailed records made the difference between a quick refund and a lengthy dispute.
How to cancel Yoga International across different billing platforms
Your cancellation path depends on where you originally bought your subscription. Yoga International, Apple App Store, and Google Play handle cancellations separately, so you must target the right platform to stop charges completely.
Cancelling a direct web subscription with Yoga International
If you signed up on yogainternational.com and paid by credit card or debit card, you must contact Yoga International directly to cancel. The company does not offer a simple one-click cancel button in your account dashboard, which frustrates many members, but the process is still straightforward once you know where to go.
- Log into your Yoga International account on yogainternational.com with your email address and password.
- If you have forgotten your password, click "Forgot password" on the login page and follow the email reset link.
- Navigate to your account settings or membership section (often labeled "My Membership" or "Account").
- Look for a link that says "Manage Subscription", "Billing", or "Membership Status".
- Look for a "Help" or "Support" button, or scroll to the bottom of the page for contact information.
- You will see an email address or help form.
- Send an email to [email protected] with the subject line "Request to cancel my Yoga International subscription" and include:
- Your full name and email address on file.
- Your billing date and the amount you were charged.
- A clear statement: "I request immediate cancellation of my Yoga International subscription effective today."
- Your timezone or preferred cancellation date if you want to use up the remainder of your current billing period.
- Send a screenshot of your active membership status along with the email.
- This proves you had an active subscription at the time of cancellation.
- Yoga International will respond within 5 business days (typically 2-3 days in practice) confirming that your cancellation has been processed.
- Pro tip: Ask for a confirmation email stating the exact date your subscription ends and that no future charges will occur.
- Check your account one week later to confirm your membership status shows as "Cancelled" or "Inactive".
- If it still shows as active or a renewal charge appears, reply to the confirmation email immediately and escalate to Stopee's resource library for next steps.
Cancelling an apple app store subscription
If you signed up for Yoga International through the Apple App Store on your iPhone, iPad, or Mac, you cannot cancel through the Yoga International website. You must cancel directly in your Apple ID settings, or the renewal will continue forever.
- Open the Apple App Store app on your iPhone, iPad, or Mac.
- On a Mac, open the App Store application from Applications/Utilities or Launchpad.
- Tap or click your profile icon in the top right corner.
- On iPhone or iPad, this appears as a circle in the top right of the screen.
- On Mac, it appears as your name or silhouette in the top right corner.
- Select "Subscriptions" from the menu that appears.
- You will see a list of all active and expired subscriptions.
- Find "Yoga International" in the subscription list and tap or click on it.
- You will see your plan name, next billing date, and price.
- Tap or click "Cancel Subscription".
- Apple will ask you to confirm and may offer a discounted renewal rate to tempt you to stay, but select "Confirm Cancellation".
- You will see a confirmation message stating your subscription will end on a specific date.
- You retain access until that date, then the subscription expires automatically.
- Take a screenshot of the cancellation confirmation showing "Subscription Cancelled" or "Active until [date]".
- Warning: If the screen shows "Renews on [date]" instead, the cancellation did not register; repeat the steps above.
Cancelling a google play subscription
If you signed up through Google Play on an Android device, you must cancel through Google Play, not through Yoga International directly.
- Open the Google Play app on your Android device.
- Alternatively, visit play.google.com on any web browser and sign in with the same Google account linked to your subscription.
- Tap or click your profile icon in the top right corner.
- On mobile, this is a circle icon.
- On the web, it is your profile picture or initial.
- Select "Manage subscriptions" or "Subscriptions".
- You will see all active and expired subscriptions on your Google account.
- Find "Yoga International" and tap or click on it.
- You will see your plan, price, and next billing date.
- Tap or click "Cancel subscription".
- Google Play will confirm your cancellation and show your final access date.
- Verify the cancellation by checking your subscription status one week later.
- It should show "Cancelled" or "Expires on [date]".
- Take a screenshot of the cancellation confirmation.
- Pro tip: Google Play sends a cancellation email to your Gmail account; save this for your records.
What happens after you cancel your Yoga International subscription
Cancellation can feel uncertain, so knowing what to expect next helps you stay in control of your account and finances.
Your access timeline after cancellation
Once you cancel, Yoga International does not cut off your access immediately. Instead, you retain access to all classes and courses until the end of your current billing period. If you cancel mid-month on a monthly plan, you can use the service until the last day of that calendar month. If you cancel mid-year on an annual plan, you can keep using Yoga International until exactly one year from your original purchase date. This grace period is built into the service design, so you are not losing anything by cancelling early.
On your final access date, Yoga International will disable your login credentials and lock you out of the platform. Any certificates you earned remain visible in your account (though the company reserves the right to delete personal data within a reasonable timeframe after cancellation). If you want to keep copies of certificates or course notes, download or screenshot them before your access expires.
What to do if a charge appears after you cancel
Occasionally, a renewal charge appears in your bank statement even after you have completed the cancellation steps above. This usually happens because of a processing delay, because you cancelled on the same day as your renewal, or because the cancellation did not register on the first attempt.
If a charge appears within 2 weeks of your cancellation request, email [email protected] immediately with the subject line "Cancellation not processed: unauthorized charge on [date]". Include your bank statement screenshot showing the charge and the date you submitted your cancellation request. Ask for an immediate refund and confirmation that your account has been cancelled. Most companies process these refunds within 10 business days once they verify the situation.
If Yoga International does not refund you within 30 days, you have the right to dispute the charge with your bank or credit card company. Most Malaysian banks allow you to file a dispute for unauthorized or unrefunded charges up to 90 days after the transaction. At Stopee, we recommend escalating to your bank only after you have given the company 30 days to respond, but do not wait longer than that.
Refund policy and how to claim a refund if you are entitled to one
Yoga International does not automatically refund unused portions of your subscription after cancellation, which is a common source of frustration. However, you may be entitled to a refund in specific circumstances under Malaysian consumer law.
When you can claim a refund
You have a right to a full refund if you cancel within 10 calendar days of your initial purchase (the cooling-off period under the Consumer Protection Act 1999). You also have a right to a refund if Yoga International fails to deliver the service as promised-for example, if the app is broken on your device, if classes are not available as advertised, or if the company stops providing the content you paid for. Additionally, if you request cancellation and Yoga International continues charging you despite your clear cancellation request, those unauthorized charges must be refunded.
If none of these circumstances apply (that is, you are cancelling after the 10-day window and the service is working as described), Yoga International does not owe you a refund for the remaining unused time. Many consumers find this frustrating, which is why it is important to cancel as soon as you know you want to stop.
How to request a refund
- Send an email to [email protected] with the subject line "Refund request for Yoga International subscription".
- If you are cancelling within the 10-day cooling-off period, write: "I am exercising my consumer right to cancel within 10 days of purchase under the Consumer Protection Act 1999 of Malaysia. Please refund [amount] to my original payment method."
- If you are claiming a refund due to non-delivery or service failure, describe the specific problem and how it affects your use of the service.
- If the company continued charging after your cancellation request, include dates and amounts of all unauthorized charges.
- Attach screenshots of:
- Your original receipt showing the purchase date and amount.
- Your bank statement showing each charge in ringgit.
- Your cancellation confirmation email or screenshot (if applicable).
- Yoga International will respond within 5-7 business days confirming whether they will process the refund.
- Pro tip: If they refuse a refund within the 10-day window, reply immediately and remind them of your rights under Malaysia's Consumer Protection Act 1999.
- If the company approves the refund, they will initiate a credit to your original payment method within 30 days.
- This typically appears in your bank account 5-10 business days later, depending on your bank's processing speed.
- If Yoga International refuses the refund or ignores your request after 30 days, contact the Federation of Malaysian Consumers Associations (FOMCA) or the Ministry of Domestic Trade and Cost of Living to file a consumer complaint.
- Warning: Do not dispute the charge with your bank until you have given the company and consumer authorities 60 days to respond, or you may complicate the resolution.
Pricing, billing dates, and plan comparison for Yoga International
Understanding the exact cost and billing structure helps you decide whether cancellation is the right move or whether changing to a lower-cost plan suits you better.
Current pricing and plan features
| Plan type | Price (USD) | Price (MYR) | Billing cycle | Training discount | Extra features |
|---|---|---|---|---|---|
| Monthly | USD $19.99 | RM94 | Every month | 10% off selected trainings | Standard access |
| Annual | USD $169.00 | RM798 | Every 12 months | 20% off selected trainings | Digital practice journal included |
Both plans give you unlimited access to over 4,000 yoga classes and continuing education certificates. The annual plan costs approximately RM47 per month if you break it down, making it roughly 50% cheaper per month than the monthly plan. However, if you are unsure whether you will use the service regularly, the monthly plan lets you cancel with minimal financial commitment.
Currency conversion means your exact ringgit amount may shift slightly if Yoga International updates their USD-to-MYR exchange rate, so your next charge might differ by a small amount from what you see today.
Common mistakes that prevent cancellation and how to avoid them
Cancellation should be simple, but small missteps often cause delays or failed cancellations. Learning these pitfalls now prevents frustration later.
The biggest trap: cancelling on the wrong platform
The number one mistake we see at Stopee is cancelling through the Yoga International website when you actually signed up through Apple App Store or Google Play. If you go through the wrong cancellation path, your request disappears into a black hole, and your renewal charge goes through exactly as scheduled because the system still has permission to bill you through Apple or Google. Always trace back to where you originally signed up before you cancel.
Take 60 seconds right now to check your email: find your original Yoga International receipt and see if it came from yogainternational.com, Apple, or Google. That is your cancellation destination.
Cancelling too late in the billing cycle
Many members assume that cancelling a few days before their renewal date will stop that renewal charge. It rarely does. Yoga International processes renewal charges automatically 1-2 days before your billing date, and by the time your cancellation is reviewed, the charge has already gone through. To prevent an unwanted charge, cancel at least 7-10 days before your renewal date.
Log in to your account today and write down your exact billing date. Mark your calendar for 10 days before that date and cancel then. Do not wait until the last minute.
Forgetting to save certificates and course notes
Yoga International reserves the right to delete your personal data after you cancel. If you have earned certificates or taken notes in courses, the company may remove those files from your account within 30-90 days of cancellation. Download screenshots or PDFs of any certificates, save your course notes to a document file, and back up any personal content before your access expires.
Not requesting written confirmation of cancellation
If Yoga International responds to your cancellation request with a verbal confirmation or a vague email, you have no proof that you cancelled if a dispute arises. Always ask for a written confirmation email stating the exact date your subscription ends and that no future charges will occur. Save that email permanently. At Stopee, we have seen members regret not keeping this proof when their bank refused to refund a charge without evidence of a cancellation request.
What to do if Yoga International keeps charging you after cancellation
It is frustrating to see an unexpected charge after you have already cancelled, but you have clear legal rights and practical steps to resolve this quickly.
Immediate action: contact the company and your bank
- Email [email protected] within 24 hours of spotting the charge, with the subject line "Unauthorized charge after cancellation request".
- Include the charge date, amount in ringgit, and the date you submitted your cancellation request.
- Ask for an immediate refund and an explanation of why the charge went through.
- If the company does not respond within 7 business days, contact your bank or credit card provider.
- Most Malaysian banks allow you to file a dispute for charges you did not authorize or that were made after cancellation.
- Provide your bank with screenshots of your cancellation request, the charge on your statement, and any correspondence with Yoga International.
- Your bank will initiate a chargeback investigation, which typically takes 30-60 days.
- During this time, the bank may temporarily credit your account pending the outcome.
- If Yoga International refunds you before the dispute is resolved, ask your bank to close the chargeback.
- This prevents duplicate refunds and keeps your account in good standing.
Escalation: when Yoga International does not cooperate
If the company refuses to refund you or ignores your cancellation request entirely, you can escalate to Malaysian consumer protection authorities. File a complaint with the Federation of Malaysian Consumers Associations (FOMCA) or contact the Ministry of Domestic Trade and Cost of Living. These authorities take unauthorized repeat charges seriously and can pressure companies to refund you. At Stopee, we recommend escalating only after 60 days have passed, but do not wait longer than that.
Cancellation checklist: steps to take right now
Use this checklist to ensure you have covered every step and have all the proof you need.
| Task | Status | Date completed |
|---|---|---|
| 1. Find your original receipt and confirm where you signed up (yogainternational.com, Apple, or Google) | [ ] Done | |
| 2. Log into your Yoga International account and note the exact renewal date | [ ] Done | |
| 3. Take a screenshot of your active membership status and billing information | [ ] Done | |
| 4. Download or screenshot any certificates or course content you want to keep | [ ] Done | |
| 5. Follow the cancellation steps for your platform (web, Apple, or Google) | [ ] Done | |
| 6. Save the cancellation confirmation email or screenshot | [ ] Done |
How stopee helps you take control of your subscriptions
Yoga International cancellations involve multiple platforms, confusing billing cycles, and the risk of overlooked renewal dates. Stopee exists to simplify this process and put you back in control. Our platform helps you track all your subscriptions in one place, reminds you of upcoming renewal dates, and provides step-by-step cancellation guides tailored to every service, including Yoga International. We have helped thousands of consumers cancel unwanted subscriptions, recover refunds, and avoid surprise charges. Whether you are cancelling Yoga International today or planning to cancel another service next month, Stopee gives you the knowledge and confidence to act without frustration.
Why consumers choose stopee for subscription management
Stopee brings together cancellation guides, refund advice, consumer rights information, and billing alerts in one place. You do not have to hunt through multiple websites or company help pages to find the right cancellation process. Instead, you get direct step-by-step instructions, warnings about common traps, and escalation paths if the company refuses to cooperate. We focus on empowering you with facts and practical advice, not generic templates. Every guide is written by subscription experts who understand the legal framework in Malaysia and how companies like Yoga International operate.
Contact information and escalation resources for malaysia
If Yoga International does not respond to your cancellation or refund request, these Malaysian consumer protection bodies have the authority to investigate and compel the company to comply.
Primary cancellation contact for Yoga International
Email: [email protected]
Expected response time: 5-7 business days
What to include in your email: Your full name, account email, billing date, exact amount charged in ringgit, and a clear statement requesting cancellation or refund with the date you are sending the request.
Malaysian consumer protection escalation contacts
Federation of Malaysian Consumers Associations (FOMCA): www.fomca.org.my or email [email protected]. FOMCA investigates unfair trading practices and subscription scams. They can file a formal complaint on your behalf if Yoga International refuses to refund an unauthorized charge or ignores a valid cancellation request.
Ministry of Domestic Trade and Cost of Living: The ministry oversees consumer protection under the Consumer Protection Act 1999. You can file a complaint online at www.kpdnhep.gov.my if you believe Yoga International has violated your consumer rights.
Your bank's dispute resolution team: Contact your bank's customer service line (found on the back of your card or in your online banking portal) to report the charge and dispute it if Yoga International does not refund you within 30 days of your cancellation request.
Yoga International does not list a Malaysia-specific physical address or phone number because it operates as a global digital service. All communications must go through their support email or your bank's dispute process.
Final thoughts on protecting yourself
Cancelling Yoga International is straightforward once you know the right path and the platform where you signed up. The most important step is acting before your next renewal date: do not wait until a charge appears on your statement. Write down your renewal date today, cancel at least 10 days before it arrives, and keep your cancellation confirmation email in a safe folder. If a charge does appear unexpectedly, contact the company immediately and then escalate to your bank if they do not respond within 30 days. At Stopee, we believe every consumer deserves clarity and control over their own money. That is why we have built detailed guides like this one and why we empower thousands of Malaysians to cancel subscriptions confidently and recover refunds they are owed.