Manage Reality Kings

How to cancel reality kings and protect your privacy and payments in canada

What is reality kings and why you might want to cancel

Reality Kings is an adult entertainment subscription service that gives you access to streaming content and downloadable media through tiered VIP membership plans. You can subscribe directly through their website or via third-party platforms like the Apple App Store and Google Play Store, depending on where you signed up. If you've decided that Reality Kings no longer fits your needs, Stopee is here to walk you through every cancellation method available to you.

Understanding your subscription options

Reality Kings operates on an auto-renewal model, meaning your membership charges recur at the end of each billing cycle unless you actively cancel. Your payment method stores your card details, and the service renews automatically until you take action. Many Canadian subscribers find themselves in this situation: they signed up for a trial or monthly plan, forgot about the auto-renewal, and suddenly faced unexpected charges on their statement.

The good news is that cancelling Reality Kings is straightforward once you know which platform handles your subscription. Whether you subscribed on the web, iOS, or Android, Stopee has documented the exact steps to stop charges before your next renewal date.

Why canadians choose to cancel

Common reasons include budget constraints, changes in preferences, forgotten trial subscriptions, or discovering better alternatives. Some subscribers cancel because they discover unauthorized charges or realise they did not consent to recurring billing. Others simply want to avoid the auto-renewal trap. Whatever your reason, you have the right to cancel, and you deserve a process that respects your time and privacy.

Your consumer rights when cancelling a subscription in canada

Canada's consumer protection laws give you specific rights when dealing with subscription services and recurring charges.

Federal and provincial protections

Under the Consumer Protection Act (applicable federally and in most provinces), subscription services must provide clear, upfront disclosure of all material terms before you are charged. These terms include the total cost, billing frequency, cancellation policy, and how to cancel. If Reality Kings fails to disclose these clearly, you may have grounds to dispute charges.

The Competition Act also prohibits false or misleading representations about subscription terms. If you were not told that your trial would auto-renew, or if cancellation was deliberately made difficult to find, this violates federal consumer law.

Your right to cancel and receive refunds

You have the right to cancel at any time. Most provinces, including Ontario, British Columbia, and Alberta, also grant you a cooling-off period (typically 7-14 days from purchase) during which you can cancel and request a full refund, even if you used the service. After that period, refunds depend on the company's policy and whether charges were unauthorized or misleading.

If you discover a charge was made without proper consent, or if the subscription was not cancelled as you requested, you can dispute it through your credit card company or bank. Stopee recommends keeping all email confirmations and screenshots of your cancellation attempts as evidence.

Reality kings pricing and what you are paying for

Understanding what each plan costs helps you decide whether cancellation makes sense for your budget.

Plan comparison and pricing

Notice that you save roughly 50% by committing annually, but that also means you are locking in a larger upfront payment. If you choose the annual plan and then cancel mid-cycle, your next refund request will depend on whether you fall within your province's cooling-off period or whether you have grounds to claim unauthorized or misleading charges.

Step-by-step cancellation methods for each platform

Your cancellation process depends entirely on where you signed up and how your subscription is billed.

How to cancel via the reality kings website

If you subscribed directly on realitykings.com and pay them directly, use their web cancellation process first.

1. Log in to your Reality Kings account at realitykings.com using your email and password.
   • If you forget your password, use the "Forgot password?" link to reset it.
   • Write down your account email and username before you proceed; you will need these for confirmation.
2. Navigate to your account settings or the billing/subscription section.
   • Look for "Account," "Settings," "Billing," "My Subscriptions," or "Manage Membership."
   • The exact label varies, but it is always in the top navigation or a user menu.
3. Locate your active subscription and select "Cancel" or "Cancel subscription."
   • You may be prompted to give a reason for your cancellation.
   • Be honest (budget, no longer needed, found alternative, etc.), but keep it brief.
4. Confirm your cancellation request.
   • You will likely receive a confirmation message on screen and via email.
   • Save or print this confirmation immediately.
5. Verify the cancellation takes effect at the end of your current billing cycle, not immediately.
   • Your access to premium content continues until that date.
   • Check your account settings again to confirm your status shows "Cancelled" or "Will not renew."

Pro tip: Reality Kings processes web cancellations the same day you submit them during business hours. Set a calendar reminder for three days before your next billing date to verify your subscription is truly off.

How to cancel if you subscribed via apple app store (iOS)

If you signed up on an iPhone or iPad, Reality Kings does not control your cancellation. Apple manages all App Store subscriptions, so you cancel directly through Apple's system.

1. Open the Settings app on your iPhone or iPad.
   • On newer iPhones, Settings is usually on your home screen.
   • Look for the grey gear icon.
2. Scroll down and tap "App Store."
   • Do not confuse this with the App Store app itself.
   • You are going into Settings, not the shopping app.
3. Tap your profile icon (top right corner).
   • This shows your Apple ID name and picture.
4. Select "Subscriptions."
   • You will see all your active and expired subscriptions here.
5. Tap "Reality Kings" in the list.
   • If you do not see it, scroll down or search for it.
6. Tap "Cancel subscription" and confirm.
   • You will receive a final notice explaining your access continues until the renewal date.
   • Apple will email you a cancellation confirmation.

Warning: If you simply delete the Reality Kings app from your phone, your subscription will still auto-renew. Deletion does not equal cancellation on the App Store. You must use Settings to actually cancel.

Pro tip: Apple offers a refund if you cancel within 14 days of purchase, even if you used the service. If your Reality Kings charge is recent and unexpected, contact Apple Support before cancelling; they may issue a courtesy refund.

How to cancel if you subscribed via google play (Android)

Like Apple, Google Play manages all subscriptions on Android devices. Reality Kings cannot cancel Google Play subscriptions for you.

1. Open the Google Play app on your Android phone or tablet.
   • Look for the colourful Play Store icon.
2. Tap your profile icon (top right corner).
   • This is usually a circle with your name or profile picture.
3. Select "Payments and subscriptions."
   • If you see a menu, tap "Manage subscriptions" if it appears.
4. Tap "Subscriptions."
   • All your active subscriptions appear here.
5. Tap "Reality Kings."
   • Scroll if necessary to find it in your list.
6. Tap "Cancel subscription" and confirm.
   • Google will email a confirmation to your account email address.
   • Your access continues until your current billing period ends.

Pro tip: Google Play allows refunds within 48 hours of purchase. If you are charged unexpectedly, go through these steps and then contact Google Play Support to request a refund. Stopee has helped thousands of Android subscribers recover unwanted charges this way.

How to cancel by registered mail (postal cancellation)

If you prefer a paper trail or have difficulty accessing your online account, you can cancel by registered letter.

1. Prepare a cancellation letter by hand or computer.
   • Include the date you are writing it and the date you want cancellation to take effect.
   • Sign and date the letter yourself.
   • Keep a copy for your records.
2. Include all required information in your letter:
   • Your full name and account email address
   • Your username (if you know it)
   • Your subscription ID (check your confirmation email or billing statement)
   • The last four digits of the credit card used to subscribe
   • A clear statement: "I hereby cancel my Reality Kings subscription, effective [date]."
3. Address your letter to:
   • MG Premium Ltd.
   • Attn: Cancellations
   • (Use the current mailing address from Reality Kings' website contact page)
4. Send your letter by registered mail with return receipt (raccomandata A/R in Italian systems, or Signature Confirmation in Canada Post).
   • This costs a few extra dollars but gives you proof of delivery.
   • Keep the receipt and tracking number.
5. Wait for confirmation.
   • Most companies acknowledge postal cancellations within 5-10 business days.
   • If you do not hear back within two weeks, follow up with a second letter or email.

Warning: Registered mail takes time. If you cancel this way and your next billing date arrives before the company receives your letter, you may be charged again. Use this method only if you cannot cancel online, or if you want legal proof of intent.

What happens after you cancel your subscription

Cancellation does not mean instant loss of access, and understanding your post-cancellation status helps you avoid confusion and unwanted charges.

Access during your final billing period

When you cancel Reality Kings, your premium access continues until the end of your current paid billing cycle. For example, if you are on a monthly plan and cancel on the 15th of the month, you retain full access until the end of that month. You cannot stream or download new content after your access ends, so plan accordingly if you want to save anything.

Account data and account closure

Reality Kings retains your account information according to their privacy policy and legal retention requirements. Your history, preferences, and payment data may remain on their servers even after cancellation. If you want complete data deletion, contact Reality Kings' privacy team directly and request removal under applicable privacy laws (like PIPEDA in Canada). Stopee advises requesting this in writing so you have proof of your request.

Preventing accidental reactivation

After cancellation, log into your account one week after your final access date. Verify that your subscription status shows "Cancelled," "Expired," or "Will not renew." If you see an active subscription, contact Reality Kings immediately. Some users have reported being re-enrolled automatically, which violates Canadian consumer law.

Will you receive a refund after cancellation

Refund eligibility depends on when you cancel, which platform billed you, and whether you have legal grounds to dispute the charge.

Reality kings' refund policy

According to their terms of service, subscription fees that have been validly charged are non-refundable. This means cancelling mid-cycle typically does not entitle you to a refund for unused time. However, this policy does not override Canadian consumer law or your rights as a purchaser.

When you may be entitled to a refund

You have a legitimate claim for a refund in these situations:

• You cancel within 7-14 days of your initial purchase (cooling-off period, varies by province).
• You were charged without consent or authorization.
• The company made misleading claims about cancellation difficulty or auto-renewal.
• You were not clearly informed that your trial would auto-renew.
• The charge appears on your statement as duplicate or unauthorized.

How to request a refund

First, contact Reality Kings directly through their support page and explain your situation. Keep their response. If they refuse and you believe you have grounds, file a dispute with your credit card company or bank within 60 days of the charge. Provide evidence: your cancellation confirmation, screenshots of the terms, and any correspondence with Reality Kings.

Pro tip: If you subscribed via Apple or Google Play, contact those platforms first. Apple and Google have separate refund processes and are often more sympathetic to consumer complaints than the subscription service itself.

For subscriptions billed directly to your card, your bank can freeze the charge and initiate a chargeback investigation. Stopee recommends this approach if Reality Kings ignores your refund request.

Common mistakes to avoid when cancelling

Cancellation is simple, but small errors can lead to unexpected charges and frustration. Here are the traps to watch for.

Mistake one: deleting the app instead of cancelling

Removing the Reality Kings app from your phone does not cancel your subscription. Your auto-renewal continues, and you will be charged on your next billing date despite the app being gone. Always cancel through Settings (Apple) or Google Play, not through your app drawer.

Mistake two: ignoring your confirmation email

Reality Kings sends a cancellation confirmation email that explicitly states when your access ends. Save this email. Some users believe cancellation happens immediately and stop paying, only to realize weeks later they were still charged. Your confirmation email is your proof of intent and your refund evidence.

Mistake three: cancelling too late in your billing cycle

If your billing date is the 15th of each month and you cancel on the 14th, you will likely be charged one more time the next day. Cancellation usually takes effect at the end of your current cycle, not instantly. Cancel at least 3-5 days before your next renewal to avoid being caught off guard.

Mistake four: not checking account settings after cancellation

Log back into Reality Kings five days after cancellation and verify your status. Some users have reported their subscriptions quietly reactivated or never actually cancelled despite receiving a confirmation message. Screenshot your cancelled status as proof.

Mistake five: forgetting to cancel across multiple platforms

If you subscribed on both the web and the iOS app, you have two separate subscriptions. Cancelling one does not cancel the other. You must cancel each subscription independently through each platform. Check your email for all Reality Kings confirmations from the past year to identify every subscription you hold.

Checklist for a successful cancellation

Use this step-by-step checklist to ensure your cancellation is complete and you are protected.

• Identify which platform billed your subscription (web, Apple, Google Play, or postal).
• Log into your account or platform and locate your active Reality Kings subscription.
• Note your next billing date and set a reminder 3-5 days before it.
• Complete the cancellation process and take a screenshot of the confirmation.
• Save the confirmation email Reality Kings sends you.
• Verify your subscription status shows "Cancelled" or "Will not renew" in your account.
• Check your payment method (credit card or bank statement) on the billing date to confirm no charge was processed.
• If you are charged after cancellation, dispute it with your payment provider immediately.
• Contact Stopee's cancellation support if you encounter resistance from Reality Kings or need help filing a dispute.

Cancellation address and escalation contact

If Reality Kings refuses to cancel your subscription or claims they did not receive your cancellation request, send written notice to:

MG Premium Ltd.
Attn: Cancellations
[Current mailing address - verify on their contact page]

Send this by registered mail (Canada Post Signature Confirmation). Include the same details as your cancellation letter: your account email, username, subscription ID, card digits, and the date you requested cancellation to take effect.

If Reality Kings ignores your cancellation or continues to charge you after you request to cancel, file a complaint with your provincial consumer protection office or the Competition Bureau of Canada. You can also report unauthorized charges to the Canadian Anti-Fraud Centre.

Take control of your subscription today

Cancelling Reality Kings is entirely within your control, and you deserve a process that respects both your time and your budget. Whether you cancel online, through an app store, or by registered mail, follow the steps outlined above and keep your confirmation proof safe. Your consumer rights in Canada protect you from misleading billing and unauthorized charges, and Stopee is here to ensure you know exactly what those rights are. Stopee has helped thousands of Canadian consumers cancel unwanted subscriptions, dispute wrongful charges, and reclaim control of their digital wallets. Start your cancellation today using the method that works best for you.