Manage Exodus 90

How to cancel exodus 90 and take back control of your subscription

What is exodus 90 and why you might want to cancel

Exodus 90 is a faith-based formation program designed for men, delivered primarily through a mobile app. The service combines spiritual disciplines, fraternity, and structured daily guidance over a 90-day cycle and beyond. The program operates on a subscription model with automatic renewal, meaning your membership renews unless you actively cancel it within a specific timeframe.

You may be considering cancellation for several legitimate reasons: the pricing no longer suits your budget, the service didn't deliver what you expected, you've completed your 90-day journey, or unexpected price changes affected your decision to continue. Whatever your reason, Stopee is here to guide you through the process step by step, ensuring you understand your rights and avoid common pitfalls.

The subscription model explained

Exodus 90 operates on an automatic renewal system. You start with a free trial period, then transition to a paid membership that renews each year unless you cancel actively. The service is available through multiple channels: the official website, Apple App Store, and Google Play Store. Each platform has slightly different pricing and cancellation procedures, which is why understanding your specific subscription method matters before you begin.

Why cancellations happen more often than you might think

Community feedback reveals several patterns that lead users to cancel. Many participants report frustration with unexpected price changes, confusion over automatic renewal timing, and barriers to entry when the annual payment requirement replaced more flexible monthly options. Group leaders especially struggle when recruiting participants who prefer shorter financial commitments. Understanding these common triggers helps you approach your own cancellation decision with clarity.

Pricing and subscription plans across all platforms

Your cancellation strategy depends first on knowing exactly how much you're paying, through which platform, and when your next renewal date arrives.

Pro tip: Log into your account on the official Exodus 90 website and check your billing section. You'll find your renewal date, payment method, and subscription tier listed clearly. Screenshot this information before you begin the cancellation process, as it serves as your proof of purchase if a dispute arises.

How to cancel exodus 90 depending on your platform

Your cancellation method depends entirely on where you purchased your subscription. Each platform has different steps, and using the wrong method means your subscription will renew on schedule. Follow the instructions that match your exact purchase channel.

Cancelling through the apple app store (iPhone)

If you subscribed through the Apple App Store on your iPhone, you must cancel directly through Apple settings, not through the Exodus 90 app.

1. Open the App Store on your iPhone or iPad
2. Tap the profile icon (silhouette) in the top right corner of the screen
3. Select "Subscriptions" from the menu
4. Find "Exodus 90" in your active subscriptions list and tap on it
5. Tap "Cancel Subscription" or "Edit Subscription"
6. Confirm your cancellation when prompted

Warning: You must complete these steps before your renewal date. Apple will display your next billing date clearly on the subscription screen. If you cancel after the renewal has already processed, you'll need to submit a separate refund request.

Pro tip: Apple keeps a detailed record of all your subscription changes. After you cancel, return to the same Subscriptions screen within 24 hours to confirm the status shows "Expires on [date]" rather than "Renews on [date]". This confirms your cancellation worked.

Cancelling through the google play store (Android)

If you subscribed through the Google Play Store on an Android device, you manage your subscription through Google Play settings.

1. Open the Google Play Store app on your Android device
2. Tap your profile icon in the top right corner
3. Select "Manage subscriptions"
4. Find "Exodus 90" and tap on it
5. Tap "Cancel subscription"
6. Follow the on-screen prompts to confirm your cancellation

Warning: Google Play may prompt you to provide feedback about why you're cancelling. You don't need to complete this feedback, but Stopee recommends you do so other potential users can benefit from your experience. Your cancellation proceeds regardless of whether you provide this feedback.

Pro tip: Check your Google Play billing history by visiting payments.google.com after you cancel. You'll see your complete purchase history with Exodus 90, which becomes important if you need to dispute a charge or request a refund later.

Cancelling a subscription purchased directly from exodus 90

If you bought your subscription directly from the Exodus 90 website or through their official checkout (not an app store), contact their customer support team directly.

1. Visit the Exodus 90 official website and locate the "Contact" or "Support" section
2. Send an email stating clearly: "I wish to cancel my subscription effective immediately" along with your account email address
3. Include your current subscription renewal date (found in your account settings) to help them locate your account quickly
4. Request written confirmation of your cancellation within 5 business days
5. Save all email correspondence as proof of your cancellation request

Stopee advises you to request cancellation at least 30 days before your renewal date. This provides a safety buffer should any processing delays occur, and it protects you if disputes arise later.

Understanding your rights and consumer protections in ireland

Irish consumer law provides you with substantial protections when cancelling digital subscriptions, and knowing these rights shifts the power balance in your favour.

The consumer rights act 2022 and your cancellation window

Under the Consumer Rights Act 2022, which implements the EU Consumer Rights Directive into Irish law, you have a 14-day cooling-off period from the moment your subscription becomes active. This means you can cancel within 14 days of your trial ending and your first paid charge, and you're entitled to a full refund with no questions asked.

After the 14-day window closes, you retain the right to cancel at any time, but refunds become discretionary rather than automatic. Exodus 90's terms should specify their refund policy for cancellations after day 14. If their terms don't clearly state this, Irish consumer law defaults to requiring them to honour reasonable cancellation requests.

Automatic renewal transparency requirements

Irish law requires that any business operating automatic renewal subscriptions must:

• Give you clear notice before any renewal charge processes
• Provide simple, cost-free cancellation methods that match the ease of purchasing
• Confirm your cancellation in writing within a reasonable timeframe
• Not charge you after you've formally cancelled

If Exodus 90 fails to meet any of these requirements, you have grounds to dispute the charge with your bank or payment provider under the Consumer Rights Act 2022.

Escalation: what to do if exodus 90 ignores your cancellation

If you submit a cancellation request and Exodus 90 continues to charge you after a reasonable period (typically 10-14 days), you can escalate your complaint:

• Contact the Competition and Consumer Protection Commission (CCPC) in Ireland, which enforces consumer protection laws
• File a complaint with your bank or payment provider, requesting a chargeback if the charges continue after cancellation
• Use Alternative Dispute Resolution (ADR) services if Exodus 90 is registered with one

Stopee recommends documenting every step: keep screenshots of your account showing the cancellation date, forward copies of all emails you send and receive, and note the exact dates you were charged after requesting cancellation.

Handling refunds and disputed charges

Your refund eligibility depends on when you're cancelling relative to your renewal date and Exodus 90's stated refund policy.

When you're entitled to a refund

You qualify for a full refund if you cancel within 14 days of your first charge (the cooling-off period under Irish consumer law). You may also qualify for a pro-rata refund if you cancel mid-cycle and Exodus 90's terms permit partial refunds, though this is at their discretion after day 14.

Pro tip: If you purchased your subscription through Apple or Google, they handle refunds separately from Exodus 90. Contact Apple Support or Google Play Support directly with proof of your cancellation, and they'll process a refund if you're within 14 days of purchase.

If exodus 90 refuses to refund you

If you believe you're entitled to a refund and Exodus 90 denies it, follow this escalation path:

1. Send a second email to Exodus 90 citing the Consumer Rights Act 2022 and your refund entitlement, keeping the tone professional and factual
2. Wait 10 business days for a response
3. If they don't respond or refuse, contact your bank and dispute the charge as "unauthorised" or "service not provided as promised"
4. File a complaint with the CCPC via their website (ccpc.ie)
5. Consider using an ADR service if Exodus 90 is registered with one

Never threaten legal action in writing before exhausting these routes-it tends to trigger defensive responses rather than resolution. Let the facts and your documentation speak for themselves.

Common mistakes to avoid when cancelling

Cancelling a subscription should be straightforward, yet many users sabotage their own cancellation by taking a few avoidable wrong turns. I want you to succeed on your first attempt, which means recognising these pitfalls now.

The top traps and how to sidestep them

Mistake 1: Cancelling in the wrong place. You downloaded the Exodus 90 app, so you assume you cancel it inside the app. You'll search everywhere in the app's settings and find no cancellation option because Exodus 90 doesn't let you cancel in-app. Instead, you must cancel through the store (Apple or Google) where you purchased it. If you subscribed directly via the website, you contact their support team. Using Stopee's guide now means you'll avoid the frustration of discovering this the hard way.

Mistake 2: Waiting until your renewal date approaches. If you cancel on the day before renewal, processing delays may result in a charge that shouldn't have happened. Submit your cancellation request at least 30 days before your renewal date, and you'll never face this anxiety.

Mistake 3: Assuming your cancellation went through without confirmation. After you tap "Cancel Subscription" on Apple or Google, a confirmation screen appears immediately. Screenshot it. Then check again 24 hours later to verify the status changed from "Renews on" to "Expires on". This dual-check approach catches any glitches before they become billing disputes.

Mistake 4: Not keeping email records. If you contacted Exodus 90 via email to cancel, assume nothing-save every single email in a dedicated folder. This becomes your proof if a charge appears after cancellation and you need to dispute it.

Mistake 5: Deleting your account instead of cancelling your subscription. Some users, frustrated by their experience, delete their Exodus 90 account entirely. Account deletion and subscription cancellation are two separate actions. Deleting your account does not stop automatic renewal. You must cancel the subscription first, then delete the account if you wish to.

What happens after you cancel

Your cancellation doesn't happen instantly, and understanding the timeline prevents unnecessary worry about whether something went wrong.

Immediate steps after cancellation

Within 24 hours of cancelling, you should see your subscription status change to "Expires on [date]" rather than "Renews on [date]". You retain full access to Exodus 90 until that expiration date. Your access doesn't cut off the moment you cancel; the service remains available through the end of your current billing cycle.

Store a screenshot showing your cancellation confirmation and the expiration date. This visual proof becomes invaluable if you're charged after you've cancelled.

What to do if you're charged after cancelling

If Exodus 90 or the app store charges you after your confirmed cancellation date, act immediately:

1. Check the date of the charge against your cancellation confirmation date
2. Contact the relevant store (Apple, Google) or Exodus 90's support within 7 days of the unexpected charge
3. Provide your cancellation confirmation screenshot as evidence
4. Request an immediate refund and a written explanation of why the charge occurred
5. If no refund appears within 10 business days, file a chargeback with your bank

Stopee has helped thousands of consumers successfully dispute these errant charges. The key is acting quickly and keeping your documentation organised and accessible.

Can you resubscribe later

Absolutely. After your cancellation becomes effective, you can subscribe to Exodus 90 again at any time. You'll again receive a 14-day free trial followed by the then-current subscription price. There's no penalty for cancelling and returning later.

Comparison: cancelling vs continuing your subscription

Before you submit your cancellation, consider this balanced view of whether cancelling aligns with your actual situation.

This isn't a judgment table-only you know what's right for your life. But reviewing it honestly may clarify whether cancellation is truly your best move or whether a different solution (like taking a break and resubscribing later) better serves you.

Checklist: your step-by-step cancellation path

Use this checklist to ensure you've covered every essential detail before and after cancellation.

• Identify which platform you subscribed through (Apple, Google, or direct website)
• Log into your account and note your renewal date
• Screenshot your current subscription status showing the renewal date
• Follow the cancellation steps for your specific platform (see sections above)
• Screenshot your cancellation confirmation immediately
• Wait 24 hours and verify your subscription status changed to "Expires on"
• Note your expiration date in your calendar as a final reminder
• Save all email correspondence related to cancellation in a dedicated folder
• Monitor your payment method for unexpected charges after expiration
• If charged after expiration, contact the store or Exodus 90 within 7 days with proof

Your takeaway and how stopee supports your cancellation

Cancelling Exodus 90 is straightforward once you know exactly where to look and what to expect at each step. Your choice to cancel-whether temporary or permanent-deserves respect and a process free of confusion, dark patterns, or surprise charges.

Stopee has helped thousands of consumers cancel subscriptions with clarity and confidence. We understand that these decisions often involve complex emotions: disappointment with a service, regret over a purchase, or simply changing circumstances that make the subscription no longer viable. Stopee exists to strip away the friction and give you the information and confidence to take action.

Return to this guide anytime you need reassurance about your cancellation status, encounter resistance from Exodus 90, or want to understand your consumer rights more deeply. Your successful cancellation-and your empowerment in the process-is what matters most.

Next step: Follow the cancellation method that matches your subscription platform now. Screenshot your confirmation. Check back in 24 hours to verify your status changed. You've got this, and Stopee is here if you need guidance along the way.

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Exodus 90 contact and support information

Official website: exodus90.com

For cancellations via direct purchase: Contact Exodus 90 support through their website contact form or email support address, clearly stating your intention to cancel and including your account email address.

For Apple App Store cancellations: Use the steps outlined in the Apple-specific section above, or contact Apple Support directly at support.apple.com.

For Google Play Store cancellations: Use the steps outlined in the Google-specific section above, or contact Google Play Support directly at support.google.com.

Irish consumer protection contact: Competition and Consumer Protection Commission (CCPC), www.ccpc.ie, or telephone 01 402 5555.

Learn more and explore other subscription cancellations: Visit Stopee.com for guides covering hundreds of subscriptions, services, and memberships across Ireland and the UK. Stopee's mission is to make cancellation transparent, empowering, and friction-free for every consumer.