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Cancel Exodus 90: Step-by-Step Guide
How to cancel exodus 90 in new zealand and understand your rights
What is exodus 90 and who uses it
Exodus 90 is a faith-based digital subscription program centred on spiritual discipline, prayer, and ascetic practices delivered over 90 days. You access guided content, daily prompts, and community support through its website and mobile apps, making it a choice for people seeking structured spiritual development with peer support.
How exodus 90 reaches you
You can subscribe through three channels: the Apple App Store, Google Play Store, or direct web purchase via membership.exodus90.com. The platform you choose affects how you cancel, renew, and handle refunds, so it's worth knowing which one you used when you signed up.
Pricing in new zealand
Exodus 90 charges you in NZD when you subscribe via the iOS App Store in New Zealand. If you purchased directly from the website, pricing appears in USD. The annual plan offers better value if you're committing to the full 90-day program.
| Plan | Price (NZD) | Billing cycle | Platform |
|---|---|---|---|
| Monthly membership | NZ$16.49 | Monthly | Apple App Store (NZ) |
| Annual membership | NZ$149.99 | Annual | Apple App Store (NZ) |
| Annual membership | US$90/year | Annual | Web (direct purchase) |
Why you might want to cancel exodus 90
Your reasons for cancelling matter, and Stopee recognises that life circumstances change. You might cancel because the program doesn't align with your spiritual goals, your financial situation has shifted, or you've completed the 90-day journey and don't need ongoing access.
Common reasons for cancellation
You may find the daily discipline too demanding, discover the content doesn't match your expectations, face unexpected costs, or simply decide the subscription no longer serves your needs. All of these are valid reasons, and you have the right to cancel whenever you choose.
When to cancel to avoid extra charges
Exodus 90 auto-renews your subscription unless you cancel at least 30 days before your renewal date. If you miss this window, you'll be charged for the next billing period. Stopee advises you to mark your renewal date in a calendar or set a phone reminder to protect your wallet.
How to cancel exodus 90 based on your subscription method
Your cancellation steps depend entirely on where you subscribed. Find your platform below and follow the exact steps to stop future charges immediately.
If you subscribed via apple app store
Apple handles all subscription management for iOS users. You cannot cancel directly through Exodus 90; instead, you control cancellation through your Apple account settings. This separation protects your privacy and gives you direct control over your payments.
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and tap Exodus 90.
- Tap Cancel subscription.
- Confirm your choice by tapping the final Cancel option.
Pro tip: You can also manage your subscriptions directly at apple.com/bill by signing in with your Apple ID and selecting Subscriptions. This method works from any device, including Mac or Windows PC.
Warning: Apple sometimes delays cancellation confirmations by a few hours. Check your subscription status again after 2 hours to confirm the cancellation took effect.
If you subscribed via google play store
Google Play manages your billing and subscription lifecycle on Android devices. Like Apple, Google acts as the intermediary between you and Exodus 90, so you'll cancel through the Google Play app, not through Exodus 90 directly.
- Open the Google Play Store app on your Android phone or tablet.
- Tap your profile icon in the top right corner.
- Select Manage subscriptions.
- Find Exodus 90 in your active subscriptions list.
- Tap Exodus 90.
- Tap Cancel subscription and follow the prompts.
Pro tip: Your bank or credit card statement may show Google Play charges as "GOOGLE *Exodus 90", which can cause confusion if you're searching for the service name. If you see this line item on your statement, it confirms you subscribed through Google Play, not directly through Exodus 90's website.
If you subscribed directly via the web
Web subscriptions purchased at membership.exodus90.com go directly to Exodus 90, bypassing Apple or Google. You cancel these subscriptions by logging into your account and deleting it through the settings panel.
- Go to membership.exodus90.com and log in with your email and password.
- Navigate to your account Settings (usually found in the menu or profile icon).
- Locate the Delete account or Cancel subscription option.
- Click Delete account to remove your subscription and access.
- Confirm the deletion when prompted.
Warning: Deleting your account removes your access to all program content and progress. If you want to preserve your data, contact Exodus 90 support before deleting your account to discuss your options.
Cancellation by written notice
Exodus 90's Terms of Service allow cancellation by registered mail if you prefer a paper trail. This method is slower but creates a documented record of your cancellation request, which can be valuable if a dispute arises later.
Send your cancellation notice to the address listed in the Address section at the end of this guide. Include your full name, email address, subscription method (App Store, Google Play, or web), and the date you want the cancellation to take effect. Use registered mail to prove delivery and keep the receipt.
What happens after you cancel exodus 90
Cancelling doesn't mean your access ends immediately. Understanding the timeline protects you from confusion and helps you plan your next steps.
Your access during the notice period
When you cancel, your subscription remains active until the end of your current paid billing period. You keep full access to all Exodus 90 content, daily prompts, and community features until that date. After your access expires, you lose the ability to log in.
If you subscribed on the 15th of a month with monthly billing, and you cancel mid-month, your access continues until the end of that month. You won't be charged again after your current period ends.
Your account data and personal information
Exodus 90 may retain your account data, progress records, and prayer logs after cancellation unless you explicitly delete them. If you want Exodus 90 to remove all your personal information, contact their support team at exodus90.com/contact and request data deletion. Stopee recommends doing this in writing so you have proof of your request.
What stopee advises about auto-renewal
Subscriptions auto-renew unless you cancel at least 30 days before your renewal date. This means if you cancel on day 61 of a 90-day annual subscription, you'll still be charged for the next year unless you cancelled before day 61. Mark your renewal date clearly and set a cancellation reminder.
Will you get a refund from exodus 90
Refund eligibility depends on timing, your subscription method, and Exodus 90's goodwill policy. Stopee helps you understand exactly where you stand.
The apostolate promise refund
Exodus 90 offers a goodwill "Apostolate Promise": if you don't experience greater freedom under the program, you can contact their support team to request a full refund. This policy is non-statutory (meaning it's not required by law) and is entirely at Exodus 90's discretion. Success rates and conditions may vary.
To claim an Apostolate Promise refund, visit exodus90.com/contact and explain why the program hasn't met your expectations. Be specific about your concerns and describe what you hoped to achieve. Exodus 90 support will review your request and respond within a reasonable timeframe.
Pro tip: Email your refund request rather than using a contact form. Email creates a timestamped record, which protects you if a dispute arises later.
Refunds through app platforms
If you subscribed via Apple App Store or Google Play, those platforms have their own refund policies independent of Exodus 90. Apple and Google typically offer refunds within 14 to 15 days of purchase, provided you haven't already used the service. After that window closes, refund decisions are case-by-case.
To request a refund from Apple, visit reportaproblem.apple.com. For Google Play refunds, open the Google Play Store app, go to your account, and select Order history, then tap the relevant transaction and choose Report a problem.
No prorated refunds for early cancellation
Exodus 90 does not provide prorated refunds if you cancel mid-cycle. If you're 50 days into a 90-day annual subscription and cancel, you won't receive a partial refund for the unused 40 days. The Apostolate Promise is your only potential avenue for a refund after the initial purchase window closes.
Your consumer rights in new zealand
New Zealand law protects your subscription rights under the Consumer Guarantees Act and Fair Trading Act, even though Exodus 90 is a digital service. Stopee believes you should know these rights.
Consumer guarantees act protections
The Consumer Guarantees Act requires that services supplied to you must be of acceptable quality, fit for purpose, and match the description given at the time of purchase. If Exodus 90 fails to deliver the service as promised, or if the app crashes constantly making it unusable, you have grounds to complain and potentially receive a refund.
You must raise this complaint within a reasonable time after the problem becomes apparent, ideally within 30 days. Contact Exodus 90 support with a clear description of the fault and evidence (screenshots, error messages, dates). If they refuse to help, you can escalate to the Commerce Commission or a small claims tribunal.
14-day cooling-off rights
While Exodus 90 doesn't explicitly state a 14-day cooling-off period in its cancellation policy, the Fair Trading Act gives you the right to cancel distance contracts (online subscriptions) within 14 days in certain circumstances. This applies if you didn't receive clear cancellation information before purchase. Your argument carries weight if Exodus 90 buried cancellation instructions or failed to display them clearly.
Send Exodus 90 a written request to cancel within 14 days of subscription, citing the Fair Trading Act. If they refuse, escalate to the Commerce Commission (comcom.govt.nz) with evidence of the lack of cancellation clarity at purchase time.
What to do if exodus 90 refuses to cancel or refund
If Exodus 90 ignores your cancellation request or refuses a legitimate refund claim, your next step is formal complaint. Contact the Commerce Commission directly to file a dispute. Stopee advises gathering all evidence first: screenshots of your account, email correspondence, payment receipts, and a timeline of your attempts to cancel.
The Commerce Commission investigates subscription disputes and has the power to order refunds or mandate cancellation if the company has breached the Fair Trading Act or Consumer Guarantees Act.
Common mistakes when cancelling exodus 90
Cancelling a subscription can feel confusing, and small mistakes cost you real money. Here's what to avoid so you protect yourself.
Assuming cancellation is instant
The biggest trap is assuming your subscription ends the moment you click Cancel. In reality, you retain access until the end of your current billing cycle, and you may be charged if you miss the 30-day cancellation window before renewal. Mark your renewal date in a calendar and set a phone reminder at least 10 days before, giving you a safety margin.
Deleting the app instead of cancelling the subscription
Removing the Exodus 90 app from your phone does not cancel your subscription. Your payment method continues to be charged every month or year until you formally cancel through your app platform or Exodus 90's website. Stopee emphasises this repeatedly because hundreds of users discover this mistake when checking their bank statement months later.
Forgetting which platform you used
If you can't remember whether you subscribed via Apple, Google Play, or the web, check your bank or credit card statement. Apple charges appear as "APPLE", Google charges as "GOOGLE *Exodus 90", and direct web charges as "EXODUS 90" or the company's registered business name. Once you identify the platform, you know exactly where to cancel.
Ignoring your confirmation
After cancelling, take a screenshot of the confirmation message. If Exodus 90 charges you again (sometimes errors occur), you'll have proof that you cancelled. Contact your bank or payment provider immediately with this evidence and request a chargeback or reversal.
Your cancellation checklist for exodus 90
Use this checklist to ensure you've completed every step and avoided common pitfalls.
| Task | Status |
|---|---|
| Identify which subscription platform you used (App Store, Google Play, or web) | ☐ |
| Note your renewal date to avoid being charged for another cycle | ☐ |
| Follow the cancellation steps for your specific platform | ☐ |
| Take a screenshot of your cancellation confirmation | ☐ |
| Confirm cancellation is complete by checking your subscriptions list again after 2 hours | ☐ |
| Verify no unexpected charges appear on your next bank statement | ☐ |
Summary and next steps
Cancelling Exodus 90 takes 5 minutes and requires just a few taps on your phone or clicks on your computer. Your cancellation method depends on your subscription platform: Apple App Store users cancel in Settings, Google Play users cancel in the Play Store app, and web subscribers cancel at membership.exodus90.com. Stopee has guided thousands of New Zealand consumers through subscription cancellations, and the process is straightforward once you know your platform.
The critical rule is the 30-day cancellation window before renewal. Mark your renewal date now and set a reminder. If you cancel after your renewal date, you'll be charged for another cycle with no refund unless you invoke the Apostolate Promise or file a complaint under the Consumer Guarantees Act or Fair Trading Act.
If you encounter resistance from Exodus 90 or your payment provider, don't hesitate to contact the Commerce Commission. Your consumer rights in New Zealand are strong, and you have legal remedies available. Stopee is here to support informed cancellation decisions, and Stopee has helped thousands of consumers cancel subscriptions and recover refunds they thought were lost. Your peace of mind matters.
Contact details for written cancellation notice
If you prefer to cancel by registered mail, send your written cancellation notice to the address below. Include your full name, email address associated with your account, subscription method, and today's date. Use registered mail and keep your receipt as proof of delivery.
Exodus 90 cancellation address:
Exodus 90 does not provide a specific New Zealand postal address for cancellations in its publicly available Terms of Service. For written notice, contact Exodus 90 support at exodus90.com/contact to request the correct mailing address for your jurisdiction. Once you receive that address, send your registered letter with a copy of this guide's checklist attached as your proof of diligence.
Stopee remains your trusted resource for transparent, consumer-first cancellation guidance. Whether you're leaving Exodus 90 or need help cancelling any other subscription, Stopee provides step-by-step instructions, your legal rights in New Zealand, and practical advice to protect your money and your time.