Manage Rise

How to cancel rise fitness subscription in india: step-by-step guide

Understanding rise and your subscription options

Rise is a subscription-based fitness platform that delivers personalised workout programmes, nutrition coaching, and live virtual classes directly to your phone or computer. You access everything through mobile apps or the web platform, and your subscription renews automatically until you cancel.

Here's what matters: how you purchased Rise determines where you cancel it. If you signed up via Google Play, Apple App Store, or Rise's website, each platform has its own cancellation process. At Stopee, we help thousands of Indians navigate exactly this kind of subscription confusion every month.

Where your rise subscription lives

Your subscription is managed by whichever platform you used to buy it. You might have purchased Rise through the Rise app itself, Google Play Store (Android), Apple App Store (iOS), or directly on Rise's website. Each location requires a different cancellation method, and the platform that handles your billing also handles your cancellation.

This matters because deleting the Rise app will not stop your charges. Your subscription will renew automatically until you actively cancel it through the correct platform.

Pricing and plan details

Rise offers flexible subscription plans tailored to your fitness goals, but exact pricing varies by region and current promotions. Since pricing changes frequently and may differ for new users versus existing subscribers, we recommend checking the Rise app directly or contacting their support team for current rates in India.

Why you might want to cancel rise

Common reasons to step back

You might be ready to cancel Rise for many valid reasons: the workout style doesn't match your goals, life got busy and you're not using your subscription, you've found a cheaper alternative, or you've shifted to in-person classes. Whatever your reason, cancelling should be straightforward, and at Stopee we believe you deserve a process without friction or hidden obstacles.

The key question is whether you're within Rise's free trial period (7 days) or already in a paid subscription cycle. That timing changes what options you have for refunds and cancellation.

Assessing your trial status

Rise offers a 7-day free trial before your first charge. If you cancel within those 7 days, you avoid being charged entirely. If your trial period has already ended and the first charge went through, you move into standard cancellation territory with limited refund options. Check your email confirmation or Rise account to confirm which stage you're at.

How to cancel rise on android (Google play)

Step-by-step cancellation via the rise app

If you purchased Rise through Google Play on an Android device, you can cancel directly from the Rise app or through Google Play itself. Both methods work; choose whichever feels easier for you.

1. Open the Rise app on your Android phone
   • Tap your Profile icon (usually bottom right)
   • Look for Subscription, Membership, or Billing settings
2. Find your subscription details
   • Tap Subscription or Membership
   • Select your active Rise plan
3. Tap Cancel Subscription or Cancel Renewal
   • Confirm the cancellation when prompted
   • Take a screenshot of the confirmation for your records
4. Verify cancellation
   • Check your email for a cancellation confirmation from Google Play
   • Log back into the Rise app to confirm your status shows "Cancelled" or "Expires on [date]"

Cancelling via google play store app

Alternatively, you can cancel your Rise subscription directly from the Google Play Store without opening the Rise app.

1. Open the Google Play Store app on your Android device
2. Tap the Menu icon (three horizontal lines)
   • Select Subscriptions
3. Find and select Rise from your active subscriptions list
4. Tap Cancel Subscription
   • Read any exit offers or final notes Rise may display
   • Confirm your cancellation
5. Save your confirmation
   • Google Play sends a confirmation email to your registered account
   • Your subscription access continues until the end of the current billing period

Warning: Simply uninstalling the Rise app does not cancel your subscription. Google Play continues billing until you formally cancel through one of these two methods.

How to cancel rise on iOS (Apple app store)

Cancelling through apple device settings

If you purchased Rise through the Apple App Store, Apple manages your subscription directly. You must cancel through Apple's subscription settings on your iOS device, not through the Rise app itself.

1. Open Settings on your iPhone or iPad
2. Tap your name at the top of the screen
   • This opens your Apple Account menu
3. Select Subscriptions
   • You see all your active app subscriptions here
4. Find and tap Rise in the list
5. Tap Cancel Subscription
   • Apple shows you the cancellation date (when access ends)
   • Confirm when prompted
6. Verify the cancellation
   • The subscription should now show "Expires on [date]" instead of "Active"
   • Apple sends a confirmation email to your Apple ID account

Pro tip: Apple often shows "See if we can help" or retention offers before you confirm cancellation. You can dismiss these and proceed with cancellation.

Why you can't cancel rise through the app on iOS

Apple App Store subscriptions are controlled entirely by Apple, not by Rise. The Rise app itself has no cancellation button for App Store purchases because Apple prohibits third-party apps from managing their own App Store subscriptions. You must go through Apple's Settings to take control of your subscription.

How to cancel rise on the web

Cancelling a website-purchased subscription

If you purchased Rise directly from their website (not through an app store), you cancel through Rise's own web platform. This method gives you direct control and a clear cancellation confirmation from Rise.

1. Visit Rise's website and sign in with your account credentials
2. Navigate to your account settings or membership dashboard
   • Look for Subscription, Billing, or Account Management
3. Find your active subscription plan
4. Select Cancel Subscription or Cancel Renewal
   • Rise typically confirms the cancellation date (usually the end of your current billing period)
5. Take a screenshot or note the confirmation number
   • You should receive a confirmation email from Rise to the email address on file
6. Log out and log back in to verify
   • Your subscription status should now show as "Cancelled" or "Expires on [date]"

Pro tip: Web cancellations often come with a confirmation number. Save this number and your confirmation email for at least 6 months in case billing disputes arise later.

What happens after you cancel rise

Your access timeline after cancellation

When you cancel Rise, you don't lose access immediately. Your subscription remains active until the end of your current paid billing period, whether that's in 3 days or 30 days, depending on when you cancel within your cycle.

You retain full access to all paid features, workouts, coaching, and classes during this remaining time. This grace period means you aren't punished for cancelling mid-month; you get what you paid for.

What happens to your account and data

Cancelling your subscription does not automatically delete your Rise account or personal fitness data. Your profile, workout history, and progress remain stored unless you request account deletion separately.

If you want to fully delete your account along with all personal information, contact Rise support directly through their help centre. This is a separate request from cancellation and may take 5 to 10 business days to process.

Stopping future charges

Once you cancel, Rise stops all automatic renewals at the next billing date. No more charges will appear on your payment method after your current billing period ends. You won't see any surprise renewals.

Your payment method remains linked to your account during this grace period (so Rise can process your final days of access), but no new charges process after cancellation confirmation.

Refunds: what you need to know

Rise's default refund policy

Rise does not automatically refund unused time within a billing period. Once a charge has processed, the standard policy does not grant pro-rata refunds for days you didn't use the service. This is Rise's stated policy, but consumer protection laws in India may offer you additional options.

The critical exception is your 7-day free trial. If you cancel within those first 7 days, before any charge posts, you avoid being charged altogether. That's your strongest refund position.

Free trial protection: cancel before day 7

Rise's free trial lasts 7 calendar days from sign-up. If you cancel anytime during those 7 days and before your first payment is scheduled, you won't be charged.

Once day 7 passes and the first charge processes, the trial period is over and Rise's standard no-refund policy applies. Mark your calendar: if you're unsure about Rise, cancel on day 5 or 6 to stay safe.

How to request a refund if you've already been charged

If you've been charged and believe you're entitled to a refund, your options depend on which platform processed your payment.

1. Refunds for Apple App Store purchases
   • Visit reportaproblem.apple.com or open the App Store and go to your account
   • Find your Rise subscription charge
   • Tap Report a Problem
   • Select the reason (e.g., "I didn't authorise this charge" or "I want a refund")
   • Submit your request; Apple reviews and typically responds within 5 to 10 business days
2. Refunds for Google Play purchases
   • Open Google Play Store and go to your account
   • Tap Payments and Subscriptions, then Subscriptions
   • Select Rise and tap Report a Problem
   • Explain your issue and request a refund
   • Google typically processes refund decisions within 5 business days if the charge is within 48 hours
3. Refunds for website purchases
   • Go to Rise's help centre at help.risescience.com
   • Find their refund request form or contact support
   • Explain why you believe you deserve a refund (e.g., billing error, service not received)
   • Include your order ID, billing date, and amount charged
   • Rise's support team reviews requests on a case-by-case basis

Warning: Refund timelines vary. Apple and Google may refund charges within 48 hours of purchase more readily than charges older than 2 weeks. Rise's own refund decisions may take 10 to 15 business days.

Your consumer rights in india

Protection under the consumer protection act

As an Indian consumer, you're protected by the Consumer Protection Act, 2019, which covers unfair billing practices, misleading trial terms, and failure to honour cancellation requests. If Rise continues charging you after cancellation or refuses reasonable refund requests, you have legal recourse.

Key protections include the right to cancel subscriptions without penalty, the right to refunds for services not delivered, and the right to lodge complaints with your state's Consumer Dispute Redressal Commission if Rise doesn't respond fairly.

What to do if rise keeps billing you after cancellation

If you cancelled but charges still appear on your statement, take these steps:

1. Contact Rise support immediately with your cancellation confirmation number or date
2. Request they investigate the erroneous charge and issue a refund
3. If Rise doesn't respond within 7 days, file a dispute with your bank or payment provider
4. Gather all evidence: cancellation emails, statements, screenshots of your cancelled status
5. If the amount exceeds ₹1 lakh, escalate to your district Consumer Dispute Redressal Commission

At Stopee, we've helped consumers recover hundreds of thousands of rupees in wrongful subscription charges by documenting everything and knowing their rights.

Common cancellation mistakes to avoid

Protect yourself from these slip-ups

Cancelling seems simple until you make a mistake that costs you money or time. We've seen it happen, and we want to help you avoid the same traps.

Mistake 1: Deleting the app instead of cancelling the subscription. Uninstalling Rise doesn't stop billing. You must formally cancel through the platform (Google Play, Apple, or Rise's website). The app deletion is irrelevant to your subscription status.

Mistake 2: Cancelling too close to your billing date. If your billing cycle renews on the 28th and you cancel on the 27th, you might trigger a final charge. Check your renewal date before cancelling, and aim to cancel at least 2 days before renewal.

Mistake 3: Forgetting to save your cancellation confirmation. Without proof, disputes become harder to win. Take screenshots of your cancelled status, note the confirmation number, and save your cancellation email for at least 12 months.

Mistake 4: Not checking your actual cancellation status. After submitting cancellation, log back in to verify your subscription now shows as "Cancelled" or "Expires on [date]". Don't assume; confirm.

Mistake 5: Requesting refunds without evidence of cancellation attempt. If you want to dispute charges, Rise and your payment platform will ask when you tried to cancel and how. Have receipts ready.

Comparison: cancelling rise across platforms

Which method works best for you

All three cancellation methods (Google Play, Apple, Rise web) work equally well. What matters is using the right one for how you purchased. Here's how they compare:

Cancellation checklist for rise

Your step-by-step verification guide

Before you consider yourself fully cancelled, run through this checklist to confirm everything is done.

1. Identify where you purchased Rise (Google Play, Apple, or web)
2. Cancel through the correct platform using the steps above
3. Receive and save your cancellation confirmation email
4. Log back in to Rise within 24 hours to verify status shows "Cancelled"
5. Check your payment method's statement to confirm no new charges appear after your current billing period
6. Note your cancellation date and confirmation number for future reference
7. If requesting a refund, submit it within 30 days of the charge
8. Keep all documentation for 12 months

Conclusion and next steps

Cancelling Rise is straightforward once you know which platform to use and what to expect. Whether you're cancelling because the service isn't right for you, you've found a better fit, or your circumstances have changed, you have clear pathways and consumer protections backing you.

The most important step is cancelling before your next billing date and keeping proof of your cancellation. If you're still within Rise's 7-day free trial, cancel immediately to avoid any charges.

At Stopee, we've helped thousands of Indian consumers navigate subscription cancellations just like this one. Your subscription should serve you, not trap you. If you encounter resistance from Rise or face unexpected charges after cancellation, know that your consumer rights protect you. Document everything, and don't hesitate to escalate to your payment provider or Consumer Dispute Redressal Commission if needed. Stopee is here to empower you every step of the way.

For additional support and cancellation guidance across any service, visit Stopee.com.