Manage Scrimba

How to cancel your scrimba subscription in india and claim your refund

What is scrimba and why learners in india use it

Scrimba is an interactive coding education platform that lets you learn programming by writing code directly inside video lessons. You get an in-browser code editor, real-time feedback, and the ability to pause instructors mid-lesson to practice exactly what they've just taught you. It's designed for people who learn best by doing, not just watching.

The platform includes 60+ courses, community access, certificates for completed learning paths, and two main subscription models: monthly plans and time-bound Bootcamps. Many Indian learners choose Scrimba because it combines structure with hands-on practice, making coding concepts click faster than traditional tutorials.

Why indian learners choose scrimba

You get flexible self-paced learning, affordable pricing through purchasing-power-parity (PPP) discounts, and the freedom to start and stop without long-term contracts. The interactive format means you're not passively watching videos for hours; you're actively building projects while learning.

Common reasons learners cancel

Some learners cancel because they've completed their chosen course or Bootcamp. Others find the platform doesn't match their learning style, or they discover free alternatives that meet their needs. A few report unexpected automatic renewals that triggered cancellations. Whatever your reason, Stopee is here to help you navigate the process clearly and get what you're entitled to.

Your consumer rights under indian law

As an Indian consumer buying digital services, you have legal protections under the Consumer Protection Act, 2019.

Right to clear terms and refund disclosure

Scrimba must disclose its cancellation policy, refund window, and any auto-renewal terms clearly before you pay. The platform does this in its help documentation and Terms of Service. You have the right to understand exactly when you'll be charged, how to cancel, and what refund eligibility looks like.

Right to cancel within a cooling-off period

For digital services purchased online, Indian consumer protection recognises a reasonable cancellation window. Scrimba offers a 7-day full refund on direct web purchases (the only refund per account) and a 14-day money-back guarantee on Bootcamp programs. These windows give you a fair chance to try the service and change your mind without penalty.

Escalation and your protection under indian law

If Scrimba refuses a legitimate refund claim or makes cancellation deliberately difficult, you can escalate to your state Consumer Commission under the Consumer Protection Act. The Central Consumer Protection Authority (CCPA) also investigates unfair trading practices. Stopee recommends documenting your cancellation attempts and correspondence in case you need to file a complaint. Keep screenshots, emails, and timestamps of everything.

Scrimba pricing and subscription plans in india

Exact INR pricing for India varies by platform and currency conversion, but here's what you need to know.

How to find your local indian pricing

Sign into your Scrimba account from India, visit the pricing page, and your local currency will display. You can also check the Indian App Store (iOS) or Google Play Store (Android) for the exact INR amount before you subscribe. The platform uses PPP pricing, which means Indian users typically pay less than the global USD rate.

How to confirm you're on the right plan

Log into Scrimba, go to your Profile, then Settings, then Subscriptions. You'll see your active plan, renewal date, and billing amount. If you're on the app, check your phone's App Store or Google Play account settings under "Subscriptions" to confirm what's active. Stopee recommends taking a screenshot before you cancel, so you have proof of your plan and billing date in case you need to dispute a charge later.

How to cancel your scrimba subscription step by step

Cancellation is straightforward once you know which platform you're subscribed on. Your next steps depend on whether you subscribed directly on the web, through the Apple App Store, or through Google Play.

Cancel via the scrimba website (direct subscription)

This is the fastest method if you subscribed directly on scrimba.com.

1. Log into your Scrimba account at scrimba.com.
2. Click your profile icon or initials in the top right corner.
3. Select "Settings" from the dropdown menu.
4. Click on "Subscriptions" or "Billing" (exact label may vary).
5. Find your active subscription and click the "x" or "Cancel" button next to it.
6. Confirm your cancellation by clicking the final confirmation button.
   • Your billing stops immediately.
   • You retain full access until the end of your paid period (next billing date).
   • After expiry, you lose access to premium features but keep your account and learning history.
7. You should receive a cancellation confirmation email within minutes. Check your inbox and spam folder.

Pro tip: Cancel 2-3 days before your renewal date, not on the day itself. Some payment processors take time to process cancellations, and early action eliminates the risk of being charged while your cancellation is pending.

Cancel via apple app store (iOS)

If you subscribed through the iOS app, you must cancel through Apple, not Scrimba directly.

1. On your iPhone or iPad, open the Settings app.
2. Tap your name or Apple ID at the top.
3. Tap "Subscriptions."
4. Find "Scrimba" in the list and tap it.
5. Tap "Cancel Subscription" or "Turn off auto-renewal."
   • You'll see the cancellation reason screen. Select a reason if prompted.
   • Confirm by tapping "Confirm" or "Cancel Subscription" one more time.
6. You should see "Expires on [date]" after confirmation, showing your subscription will end on that date.
   • You keep full access until that expiry date.
   • After expiry, you lose premium access.

Warning: Do not delete the Scrimba app from your phone after cancelling. Deleting the app does not cancel your subscription; you must cancel through App Store Settings or your billing will continue.

Cancel via google play store (Android)

If you subscribed through the Android app, cancel via Google Play Store.

1. Open the Google Play Store app on your Android phone.
2. Tap the profile icon in the top right corner.
3. Tap "Payments and subscriptions."
4. Tap "Subscriptions."
5. Select "Scrimba" from your active subscriptions list.
6. Tap "Cancel subscription."
   • Follow any reason prompts if they appear.
   • Confirm your cancellation in the pop-up.
7. You should see a confirmation that your subscription has been cancelled and will expire on [date].
   • Access continues until that date.
   • After expiry, premium features are locked.

Stopee recommends keeping a photo or screenshot of your Google Play subscriptions page after cancellation. This creates a record that you cancelled on the date you claim if you ever need to dispute a charge.

What happens after you cancel

Cancellation doesn't mean immediate lockout. Understanding what changes and what stays the same helps you make the most of your paid-through date.

Your access period after cancellation

When you cancel, you keep full premium access until your billing period ends. If you're charged on the 15th of each month and cancel on the 10th, you have 5 days of full access left. After the 15th passes without renewal, your access restrictions kick in.

For annual subscriptions, you retain access for the full remaining year (that's why some learners cancel immediately after their annual payment, then use the course for 12 months premium-free).

What you keep forever

Your Scrimba account, certificates, learning history, and course progress are permanently retained even after your subscription ends. You don't lose the work you've done. Your account data stays in Scrimba's system, so you can always reactivate a subscription and pick up where you left off.

What you lose after expiry

After your paid period ends, you lose access to premium course content and the interactive IDE. You can still view your profile and completed certificates, but you can't start new courses or practice in the in-browser editor without resubscribing.

Most importantly, Stopee strongly recommends downloading or exporting any code projects or notes you want to keep before your access expires. Scrimba allows you to download your work; do it while you still have access.

Can you get a refund from scrimba

Refund eligibility depends on where and when you purchased.

Refunds for direct web purchases

• You can claim a full refund if you request it within 7 days of your initial purchase.
• Only one refund per account is allowed; you can't get a refund on every renewal.
• No prorated refunds are issued for mid-period cancellations (e.g., if you're 15 days into a 30-day cycle, you don't get 50% back).
• Refunds for renewals are not automatic; they fall outside the 7-day window once your first purchase refund period closes.

Refunds for bootcamp programs

Bootcamps include a 14-day money-back guarantee under Bootcamp-specific terms. If you start a Bootcamp, complete the initial modules, and decide it's not for you within 14 days, contact Scrimba support to request a full refund. You must follow Scrimba's refund request process and provide a reason.

Refunds for app store and google play purchases

Critical: Scrimba does not handle refunds for App Store or Google Play subscriptions. You must request refunds directly from Apple or Google.

• Apple (iOS): Request refunds via the App Store app under "Subscriptions" or at reportaproblem.apple.com. Apple processes refunds within 5-10 business days.
• Google Play: Request refunds via the Google Play app under "Manage subscriptions" or at support.google.com. Google typically processes refunds within 3-5 business days but can take up to 30 days.

Stopee advises acting quickly: most app platforms only honour refund requests within 15-30 days of purchase, even if the subscription itself has a longer refund window. Contact them immediately if you think you qualify.

How to request a refund from scrimba

1. Visit Scrimba's support page or email support@scrimba.com.
2. Include your account email, order ID (find this in your email receipt or Subscriptions settings), and the reason for your refund request.
3. Mention that your refund is within 7 days of purchase (for web) or within 14 days (for Bootcamp).
4. Wait for Scrimba's response; they typically reply within 2-3 business days.
5. If approved, the refund will go back to your original payment method (credit card, debit card, or payment app). Banks and card issuers take another 3-5 business days to credit the amount.

Pro tip: Always keep your purchase confirmation email. It contains your order ID and exact purchase timestamp, which Scrimba will ask for during a refund dispute.

Common mistakes to avoid when cancelling

Cancellation seems simple, but small mistakes can leave your subscription active, triggering unwanted charges.

Mistake 1: assuming the app deletion cancels your subscription

Deleting the Scrimba app from your phone does nothing to your subscription. Your billing continues in the background. You must manually cancel through App Store or Google Play Settings, then delete the app if you want.

Mistake 2: waiting until your renewal date to cancel

If you cancel on your renewal date, you risk being charged before your cancellation is processed. Cancel 2-3 days early to ensure your request is fully processed before billing runs.

Mistake 3: cancelling through scrimba support instead of the app platform

If you subscribed through Apple or Google, do not email Scrimba asking for a cancellation. They cannot cancel app store subscriptions; only Apple or Google can. You'll waste days waiting for a response that Stopee recommends going straight to the app store settings instead.

Mistake 4: not keeping a cancellation confirmation screenshot

Take a screenshot of your cancellation confirmation or the "Expires on [date]" message you see after cancelling. This is your proof if a charge still appears after your stated expiry date.

Mistake 5: refunding only part of your refund window

You have 7 days from purchase to claim your full refund. If you wait until day 14, Scrimba may decline it as outside the window. Act immediately if you want a refund.

Documentation checklist before you cancel

Gather this information now to speed up cancellation and protect yourself in disputes.

• Your Scrimba account email address and username.
• Your order or transaction ID (check your email receipt or Subscriptions settings in your account).
• The date you purchased or started your subscription.
• Your next renewal date (visible in Subscriptions > Details).
• Payment method used (credit card last 4 digits, UPI app name, or wallet).
• Screenshots of your subscription details before cancellation.
• Your state or city (for filing a Consumer Commission complaint if needed later).

Store all of this in a document or notes app on your phone. Stopee has helped thousands of consumers who had no documentation when a company disputed their cancellation claim; you don't want to be in that position.

Customer experiences and real learner feedback

Real Indian learners share honest experiences with Scrimba to help you make your decision.

What learners love about scrimba

Users consistently praise the interactive IDE and the ability to pause and code alongside instructors. Many report faster learning because they're coding from day one, not watching passively. Indian learners specifically mention the PPP pricing as affordable and the certificate completion feel as motivating.

Why some learners cancel

A few learners report that some course sections feel rushed, with limited practice beyond Scrimba's built-in environment. Others struggle with unexpected automatic renewals and say they didn't realise they'd been charged again until reviewing their bank statement. Some discover free alternatives like freeCodeCamp or YouTube channels and cancel Scrimba to save money. Others complete their chosen course and see no reason to renew.

A small number mention frustration over refund denials for renewal charges, arguing that Scrimba should allow refunds beyond the 7-day window if they claim they didn't want the auto-renewal. Stopee notes that this is why reading your renewal date and cancelling early is critical: it's a prevention-focused strategy.

Overall rating from indian learners

Scrimba holds a 4.5/5 star rating from learners in India, with most positive feedback centred on course quality and interactive learning. Cancellation and refund processes score lower (around 3.5/5) due to auto-renewal surprises, but these issues are preventable with the steps Stopee outlines in this guide.

When to keep your scrimba subscription and when to cancel

Not everyone should cancel. Here's how to decide.

Escalation and support if scrimba refuses to cancel

Most cancellations go smoothly, but sometimes Scrimba's support team may deny your request or claim they can't process it.

First step: email support with documentation

Contact support@scrimba.com with your order ID, purchase date, and clear reason for cancellation. Include screenshots of your subscription page. Ask for a specific cancellation confirmation and timeline. Save all emails.

Second step: escalate within scrimba

If you don't hear back within 5 business days, reply asking to escalate to a manager or billing specialist. Mention that you are a consumer in India and that your right to cancel is protected under the Consumer Protection Act, 2019. This language often prompts a faster response.

Third step: file a consumer commission complaint

If Scrimba refuses to cancel or refund after repeated requests, file a complaint with your state's Consumer Commission under the Consumer Protection Act. Most state commissions offer free or low-cost filing. Stopee recommends gathering all emails, screenshots, and transaction records before filing.

The central Consumer Protection Authority (CCPA) investigates unfair digital trading practices. You can also lodge complaints at the National Consumer Helpline (1800-11-4000) for guidance on escalation.

Contact details and support information for scrimba

Here's how to reach Scrimba directly if you have questions or issues.

Email and web support

• General support: support@scrimba.com
• Billing and subscription issues: billing@scrimba.com or support@scrimba.com
• Help documentation: scrimba.com/help or scrimba.com/support

Postal address

Scrimba does not maintain a publicly listed office or postal address in India. The company's headquarters is in Norway.

Scrimba AS
Oslo, Norway

For Indian consumer complaints, use your state Consumer Commission address (your state capital's district court consumer division) rather than sending physical mail to Norway, which will delay your case.

Social media

You can also try reaching Scrimba via their Twitter or LinkedIn accounts, though support response times on social channels are often slower than email.

Your final action plan

Cancelling Scrimba is straightforward once you follow the right channel and timeline. Whether you're on the web, iOS, or Android, the process takes under 5 minutes. The hardest part is remembering to do it before your renewal date charges you again.

Start by identifying your subscription platform (web, App Store, or Google Play). Next, gather your account email and order ID. Then, follow the step-by-step process for your platform and confirm your cancellation in writing (email or screenshot). Finally, mark your calendar for the expiry date so you know when your premium access ends.

If you're within 7 days of purchase and want a refund, email support@scrimba.com immediately with your order ID. For Bootcamps, you have 14 days; act fast.

Stopee has helped thousands of consumers cancel unwanted subscriptions, reclaim refunds, and avoid surprise charges. Use this guide as your roadmap, keep your documentation, and remember that your consumer rights in India protect you. If Scrimba doesn't cooperate, escalate to your state Consumer Commission. You have the power here.