Manage Scrimba

How to cancel scrimba and protect your learning investment

What scrimba is and why you might want to cancel

Scrimba is an interactive online coding platform built for web developers who learn best by doing. Based in Oslo, Norway, it combines video lessons with a live code editor, letting you pause any screencast and write code directly in the lesson. You get structured learning paths, standalone courses, community support, and certificates to track your progress.

But learning platforms are personal decisions. Your goals may shift, your budget might tighten, or you might find another platform better suits your pace. Stopee understands that cancellation isn't failure-it's a choice to redirect your money and time. This guide walks you through every step of cancelling Scrimba, understanding your refund rights, and avoiding common traps.

When cancellation makes sense

You should consider cancelling Scrimba if you've completed the courses you needed, hit a financial constraint, prefer a different learning style, or find you're not returning to lessons regularly. If you're on a monthly plan and haven't used it in 30 days, the cost-to-value ratio may no longer work for you. Stopee recommends reviewing your usage before renewing each cycle.

Key features of scrimba (before you go)

Scrimba offers interactive screencasts where you pause and edit code instantly, a Frontend Career Path with structured progression, standalone courses covering specific topics, and a community of learners who answer questions. If you've explored these fully and feel confident moving forward, cancellation is straightforward.

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Your consumer rights in singapore

Singapore's Consumer Protection (Fair Trading) Act protects your right to fair trading, transparency, and refunds under certain conditions. Understanding these rights strengthens your position if Scrimba resists your cancellation or refund request.

Distance selling and cooling-off rights

When you buy a subscription online, Singapore's Consumer Protection (Fair Trading) Act grants you a 14-day cooling-off period from the date of purchase to cancel without penalty, provided the service hasn't started or you haven't accessed substantial content. Scrimba's own policy offers 7 days for direct web purchases, which is shorter than your statutory right but still valuable. If Scrimba refuses cancellation within 14 days, you can escalate to the Consumers Association of Singapore (CASE).

Unfair contract terms

Any term in Scrimba's contract that unreasonably limits your right to cancel or obtain a refund may be unenforceable. Stopee advises saving screenshots of their terms before you cancel-they're your evidence if a dispute arises.

Automatic renewal transparency

Scrimba must clearly disclose renewal dates, pricing, and how to cancel before charging you again. If renewal terms are hidden or unclear, you have grounds to request a refund. Document everything: your purchase confirmation email, the renewal date shown in your account, and any cancellation confirmation.

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How to cancel scrimba (step-by-step by platform)

Your cancellation method depends on where you bought your subscription. Stopee has structured each path to be simple and trap-free.

Cancel via scrimba's website (direct payment)

If you subscribed directly on Scrimba.com using a credit card, debit card, or other payment method, follow these steps to cancel immediately.

1. Log into your Scrimba account at scrimba.com using your email and password.
   • If you've forgotten your password, click "Forgot password" on the login page and reset it via email.
2. Navigate to your profile menu (usually top-right corner) and select Settings.
   • On mobile, this may appear as a hamburger icon (three lines) or your profile picture.
3. Look for "Subscriptions" or "Billing" in the left sidebar menu.
   • Some accounts show this as "Plans" or "My Plan"-all lead to the same page.
4. Find your active subscription and click the "Cancel" button or the "x" icon next to it.
   • Warning: Do not click "Pause" if that option appears-pausing keeps you charged. You want "Cancel."
5. Confirm your cancellation when prompted. Scrimba will ask you to select a reason (optional but helpful for their feedback).
   • Your access continues until the end of your current billing cycle-you won't lose content mid-month.
6. Check your email within 5 minutes for a cancellation confirmation from Scrimba.
   • Pro tip: Save this email as proof of cancellation. You'll need it if you request a refund or escalate to CASE.

Cancel an app store subscription (iOS)

If you subscribed to Scrimba through Apple's App Store on your iPhone or iPad, Apple manages your billing and cancellation, not Scrimba directly.

1. Open the App Store app on your iPhone or iPad.
   • Do not open Scrimba itself-you must use the App Store app.
2. Tap your profile icon in the top-right corner of the App Store.
   • This shows your Apple ID account information.
3. Select "Subscriptions" from the menu.
   • You'll see a list of all active subscriptions tied to your Apple ID.
4. Find "Scrimba" in the list and tap it.
   • If you don't see it, swipe left to check "Expired" subscriptions-it may have already renewed.
5. Tap "Cancel Subscription" at the bottom of the Scrimba subscription details.
   • Warning: Cancelling via the App Store stops future charges but does not automatically grant you immediate access removal. Your access may continue until the end of your paid period.
6. Confirm when prompted. Apple will send you a confirmation email.
   • Pro tip: Screenshot the confirmation screen in the App Store for your records.

Cancel a google play subscription (Android)

Android users who subscribed via Google Play follow a similar path, but the interface is managed by Google, not Scrimba.

1. Open the Google Play Store app on your Android device.
   • This is the official app store for Android-not the Scrimba app itself.
2. Tap your profile icon in the top-right corner.
   • You may need to tap "Account" first on some devices.
3. Select "Payments and subscriptions" or "Manage subscriptions."
   • Exact wording varies by device and Android version.
4. Tap "Subscriptions" to see all active subscriptions on your account.
   • Scroll to find "Scrimba."
5. Tap "Scrimba," then tap "Cancel subscription."
   • Google may ask you to provide feedback or offer a discounted rate to keep you subscribed-ignore this unless you want to stay.
6. Confirm cancellation. Google sends a confirmation email to your account address.
   • Pro tip: Keep this email for your records and as proof if you later request a refund from Google.

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What happens to your access and data after cancellation

Cancelling your subscription doesn't mean instant loss of everything. Here's exactly what you should expect.

Access after cancelling

If you cancel a direct web subscription, your access continues until the last day of your current billing cycle. For example, if you're charged monthly on the 15th and cancel on the 20th, you keep full access until the 14th of next month. You then lose access at midnight on that date.

App Store and Google Play subscriptions follow Apple and Google's policies, which vary. Usually, cancelling stops future charges, but your access may remain until the paid period ends. Stopee recommends contacting Apple or Google's support directly if you're unsure about your specific device.

Your learning progress and certificates

Scrimba does not automatically delete your account or learning progress when you cancel. Your account, completed lessons, and earned certificates remain on file unless you request account deletion separately. This is excellent-you can return and review anytime without re-taking courses.

If you want to preserve a record before cancelling (to be extra safe), take screenshots of your certificates, course completion pages, and any notes you've saved. While Scrimba promises retention, having offline copies protects you against unexpected account issues.

Automatic renewal after cancellation

Once you cancel via the web, you will not be charged again. Scrimba removes automatic renewal from your account immediately. However, if you subscribed through the App Store or Google Play, those platforms manage renewal independently. Cancelling through those apps stops their automatic renewals, but double-check your Apple or Google account 48 hours after cancelling to confirm no charge appears.

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Refund eligibility and how to request one

Refunds depend on where you purchased and how long ago. Stopee breaks down each scenario so you know your rights.

Refunds for direct web purchases

Scrimba offers a full refund if you request one within 7 days of your initial purchase. This applies to first-time purchases only-you receive one refund per account. If you've been subscribed for longer than 7 days, Scrimba does not offer prorated refunds or mid-cycle cancellations.

To request a refund within the 7-day window, email Scrimba's support team with your order confirmation number and a brief explanation. Scrimba typically processes refunds within 5-10 business days to your original payment method.

Pro tip: If you cancel after 7 days but believe you have grounds under Singapore's Consumer Protection Act (for example, the service didn't match descriptions), include a reference to the Act in your request. Stopee has seen companies reconsider when consumers cite consumer law.

Bootcamp and special programs

Scrimba's Bootcamp (if you enrolled) offers a 14-day money-back guarantee under its own terms, separate from the standard 7-day policy. Check your Bootcamp enrollment confirmation for exact dates and conditions. Bootcamp refunds usually require more documentation, so gather proof of purchase and any communications with instructors.

Refunds for app store purchases

Apple handles refunds for App Store subscriptions, not Scrimba. You must request a refund directly from Apple through the "Report a Problem" feature in your App Store account or by contacting Apple Support. Apple typically refunds within 5-30 days if you meet their criteria (usually within 14-30 days of purchase, depending on circumstances).

To request a refund from Apple: Open the App Store, tap your profile, select "Purchased," find Scrimba, tap "Report a Problem," select your issue, and submit. Apple reviews and responds via email within 48 hours usually.

Refunds for google play purchases

Google Play subscriptions are refunded through Google's system. Visit your Google Play account, find your subscription order, and select "Request refund." Google typically approves refunds within 48 hours if requested within 15 days of the charge.

If Google denies your refund, you can escalate by replying to their email or opening a dispute with your bank (if paying by credit or debit card). Many banks will reverse unauthorised or disputed charges within 30 days.

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Scrimba pricing and plan comparison

Knowing what you're paying helps you decide if cancellation or downgrading makes sense. Below is Scrimba's typical pricing in Singapore dollars (SGD).

If you're on an annual plan and cancel after 7 days, you forfeit the remaining 11 months with no refund under Scrimba's policy. However, Singapore's Consumer Protection Act may grant you rights beyond Scrimba's stated terms if the service was misrepresented or not delivered. Contact CASE if Scrimba refuses.

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Common mistakes when cancelling scrimba

Cancellation feels stressful, and mistakes happen-especially when you're juggling multiple platforms (web, App Store, Google Play). Here's what Stopee sees go wrong most often, and how to avoid it.

Mistake 1: pausing instead of cancelling

Scrimba's settings page sometimes offers a "Pause" option alongside "Cancel." Pausing sounds temporary and gentle, but you're still charged. You keep access for a limited time, then lose it once the pause period ends-without cancelling. Always select "Cancel" if you want to stop charges entirely.

Mistake 2: cancelling only on the web, forgetting app store or google play

If you subscribed through your phone's app store (Apple or Google), cancelling on Scrimba's website does nothing. You must cancel through the App Store or Google Play separately. Check all three places (Scrimba.com, App Store, Google Play) and cancel wherever you have an active subscription. Stopee recommends logging into each one and taking a screenshot to confirm cancellation before assuming you're done.

Mistake 3: not saving your cancellation confirmation

The email confirming your cancellation is your proof. Without it, you have no evidence if Scrimba charges you again by mistake or if you need to escalate to CASE or your bank. Save the email, screenshot the confirmation screen, and note the date and time you cancelled.

Mistake 4: requesting a refund after 7 days without mentioning consumer law

Scrimba's stated policy is 7 days, but Singapore law gives you 14 days to cool off for distance sales. If you're past 7 days but within 14 days, mention the Consumer Protection (Fair Trading) Act in your refund request email. Many companies will honour it when cited directly.

Mistake 5: cancelling moments before a renewal charge

If your billing date is tomorrow and you cancel today, you'll still be charged tomorrow. Your access will then extend to the end of that new billing cycle. To avoid this surprise, check your next billing date in your account settings and cancel at least 24 hours before it.

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When to escalate your cancellation or refund request

Scrimba is usually responsive, but sometimes cancellations are delayed, refunds are denied unfairly, or charges continue after cancellation. Here's how to escalate professionally and effectively.

Step 1: document everything

Gather emails, screenshots, and transaction records showing your cancellation request, the date you made it, and any response (or lack thereof) from Scrimba. Stopee advises taking a screenshot of your account settings showing "Cancelled" or the lack of an active subscription. Compile this into a folder.

Step 2: contact scrimba support with a clear, calm message

Email Scrimba (check their help centre for the exact support email) with a brief explanation: "I cancelled my subscription on [date], but I was charged on [date]. Please confirm cancellation and reverse the charge, or provide proof that the charge was authorised." Include your order number and the cancellation date.

Step 3: wait 7 business days for a response

Scrimba's support team typically replies within this window. If they don't, or if they deny your refund unfairly, move to the next step.

Step 4: escalate to consumers association of singapore (CASE)

CASE is Singapore's official consumer advocate. File a complaint at case.org.sg with your documentation. CASE will investigate Scrimba's practices and mediate on your behalf. This carries weight because Scrimba values its reputation in Singapore.

Step 5: dispute the charge with your bank or card issuer

If Scrimba doesn't refund you after CASE escalation, your bank can reverse unauthorised charges within 120 days (for credit cards under Singapore law). Contact your bank and file a dispute, providing all evidence from the steps above. This is your nuclear option and often succeeds.

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A quick comparison: should you cancel or downgrade?

Before you cancel fully, consider whether downgrading makes sense. Below is a simple comparison.

Stopee's advice: If you're not using Scrimba actively, cancel. Your account and certificates survive. If you need access again later, you'll find your progress exactly where you left it. Paying for access you don't use is the real waste.

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Your final checklist before you cancel

Use this checklist to ensure you cancel cleanly and retain all evidence you might need later.

• Check your next billing date in your Scrimba account settings. Note it down.
• Take screenshots of your current subscription status (showing plan name, price, and renewal date).
• Download or screenshot any certificates, course completion records, or notes you want to keep offline.
• Decide: are you cancelling directly on Scrimba.com, the App Store, or Google Play? (Or all three if you're on multiple platforms.)
• Cancel at least 24 hours before your next billing date to avoid being charged again.
• After cancelling, wait 5 minutes and check your email for a cancellation confirmation.
• Save that confirmation email in a dedicated folder for your records.
• Check your account 48 hours later to confirm the subscription shows "Cancelled" or "Inactive."
• If a charge appears after cancellation, email Scrimba support within 24 hours with your cancellation proof.
• If Scrimba doesn't refund within 7 business days, file a CASE complaint or dispute with your bank.

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Scrimba's cancellation contact information

Scrimba is headquartered in Oslo, Norway, and does not maintain a physical Singapore office. All cancellations and support requests are handled digitally through their help centre and email support.

Support channels:

• Help Centre: scrimba.helpscoutdocs.com (check FAQ and knowledge base for quick answers)
• In-app support: Open Scrimba and look for a Help icon or contact form
• Email support: Available through their Help Centre (typically support@ or hello@scrimba address)
• For App Store refunds: Contact Apple Support directly at support.apple.com
• For Google Play refunds: Contact Google Play Support through your Google Play account
• For consumer disputes in Singapore: Consumers Association of Singapore (CASE), case.org.sg or call 6100-0315

Singapore's Consumer Protection (Fair Trading) Act and Consumers Association of Singapore exist specifically to protect you. Use them if Scrimba refuses to cancel, delays your cancellation, or denies a refund unfairly.

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Final thoughts: cancelling with confidence

Cancelling a subscription you've paid for can feel awkward-as if you're giving up on learning or admitting defeat. You're not. Cancellation is a rational financial decision, and your rights are protected by Singapore law.

Scrimba is a strong learning platform, but it's not for everyone or every season of life. If it no longer serves your goals or budget, cancelling is the right move. Your certificates and learning stay with you forever. Your account and progress remain on file. You can always return later.

Stopee has helped thousands of consumers cancel subscriptions cleanly, reclaim refunds they deserve, and take control of their spending. Whether you're cancelling Scrimba today or another platform tomorrow, the steps are the same: document everything, stay calm, know your rights, and escalate if the company resists.

Use this guide as your roadmap. Save your cancellation confirmation. Keep Stopee bookmarked for your next cancellation question. You've got this.