Manage Steezy

How to cancel steezy and recover your money: india's complete guide

Understanding steezy and why you might want to cancel

Steezy (styled as STEEZY Studio) is an online dance education platform offering video lessons across multiple styles, from hip-hop to popping, at beginner and intermediate levels. The platform provides instructor-led classes, practice tools like speed control and looping, and multi-angle video playback to help you break down choreography step-by-step.

You access Steezy through the web platform or mobile apps available on the Apple App Store and Google Play. Whether you subscribed to improve your dance skills or simply lost interest, Stopee is here to help you navigate cancellation without friction or hidden charges.

Who uses steezy

Steezy attracts beginners exploring dance for the first time, intermediate dancers refining technique, and choreography enthusiasts learning popular styles. If you signed up during a free trial, promotional period, or impulse purchase, you're not alone-and cancelling is straightforward once you know the steps.

When cancellation makes sense

You might want to cancel if you've completed courses, prefer in-person classes, found alternative platforms, or simply cannot afford the ongoing subscription. Stopee empowers you to understand your options and exit cleanly, so read through this guide before taking action.

Steezy pricing plans and what you're paying for

Here's what Steezy charges in India across its subscription tiers.

Pricing notes and verification

The prices listed above reflect recent Steezy India pricing but may vary depending on promotions, regional changes, or payment method. Before you cancel or request a refund, verify the current price on your purchase screen-whether that's the web platform, Apple App Store, or Google Play. This prevents disputes and ensures accurate refund calculations if eligible.

How to cancel steezy on the web

Cancelling your Steezy subscription on the web platform takes fewer than 3 minutes if you follow these steps exactly.

1. Sign in to your Steezy account on the web at steezy.co or your registered email address.
   • If you forgot your password, use the "Forgot Password" link on the login page and reset via email.
2. Click your profile avatar in the top-right corner of the dashboard.
   • The avatar is typically your initials or a profile photo you uploaded.
3. Select "Account" from the dropdown menu.
   • This takes you to your account settings page.
4. Look for "Manage Subscription" or "Subscription Settings" on the account page.
   • You'll see your current plan, next billing date, and payment method here.
5. Click "Cancel Subscription" or "Cancel Plan".
   • Steezy may ask why you're cancelling; this feedback is optional and does not delay cancellation.
6. Confirm your cancellation by clicking "Yes, Cancel My Subscription" or similar wording.
   • You'll receive a confirmation email within minutes.

Pro tip: Screenshot your confirmation email and take a note of the cancellation date. You'll need this if you later dispute a charge or request a refund through your bank.

Warning: Cancelling your subscription does not delete your account or saved data. Your profile, watch history, and preferences remain until you manually delete them from account settings.

What happens to your access after web cancellation

Once you click confirm, your subscription cancels immediately but your access continues through the end of your current billing cycle. If you paid ₹999 on 15 January for a monthly plan, you can watch lessons until 14 February even though you cancelled on 20 January. This is standard and protects your rights as a consumer.

How to cancel steezy on mobile apps

If you subscribed through the Apple App Store or Google Play, you must cancel through the app platform itself, not through the Steezy website.

Cancelling on iOS (Apple app store)

1. Open the Settings app on your iPhone or iPad.
   • This is the grey gear icon on your home screen.
2. Tap your Apple ID profile at the top of the Settings menu.
   • This shows your name, email, and iCloud status.
3. Select "Subscriptions" (may appear as "iTunes and App Store" first, then "Subscriptions" inside).
   • This page lists all active app subscriptions on your account.
4. Find "Steezy" in the subscriptions list and tap it.
   • You'll see your plan name, renewal date, and pricing.
5. Tap "Cancel Subscription" at the bottom of the Steezy subscription details.
   • Apple asks for confirmation; select "Confirm" or "Yes".
6. Check your email for a cancellation confirmation from Apple within 5 minutes.
   • Your access continues until the renewal date shown in Settings.

Pro tip: If you cannot find Subscriptions in Settings, use Apple's "Report a Problem" feature instead. Go to your Apple account online at support.apple.com, sign in, find the Steezy charge under "Purchase History", and select "Report a Problem" to cancel and dispute the charge simultaneously.

Cancelling on android (Google play)

1. Open the Google Play Store app on your Android phone or tablet.
   • This is the colourful "Play" icon.
2. Tap your profile icon in the top-right corner.
   • A menu drops down showing account options.
3. Select "Payments and subscriptions" or "Manage subscriptions".
   • You see a list of all active subscriptions on your Google account.
4. Tap "Subscriptions" if prompted to choose between Subscriptions and One-time purchases.
   • Look for Steezy in the list.
5. Tap on "Steezy" to open subscription details.
   • You see your plan, next billing date, and payment method.
6. Select "Cancel subscription" at the bottom of the screen.
   • Google Play asks why you're cancelling; answers are optional.
7. Confirm the cancellation and look for a confirmation email from Google within minutes.
   • Your Steezy access continues until your next renewal date.

Warning: Simply deleting the Steezy app from your phone does NOT cancel your subscription. Recurring charges will continue until you cancel through Google Play or Apple Settings. Many users fall into this trap-don't be one of them.

When you'll lose access and what to expect after cancellation

Cancelling feels uncertain if you don't know the timeline, so here's exactly what happens.

Your access timeline

After you confirm cancellation on the web or through your app's subscription settings, Steezy does not cut off your access immediately. Instead, you retain full access-all video lessons, practice tools, and downloads-until the last day of your current billing period. If your renewal date is 28 February, you can use Steezy through 27 February even if you cancelled on 1 February.

When the renewal date arrives and passes, the app and website no longer let you stream or download new lessons. Any videos you previously downloaded may still play offline depending on your device's cache, but Stopee advises downloading lessons you want to keep before your cancellation date.

Your account and data after cancellation

Cancelling your subscription is different from deleting your account. Your Steezy profile, saved lessons, watch history, and preferences remain in Steezy's system indefinitely unless you manually delete them. To delete your account and personal data, you must contact Steezy support directly or check your account settings for a "Delete Account" option.

Will steezy refund your money?

Refund eligibility depends on where you subscribed and how quickly you request the refund.

Refunds for web subscriptions (STEEZY studio)

Steezy's official policy states that refunds are eligible if you request them within 30 days of your most recent transaction. This is your strongest lever if you cancelled within 30 days of paying for your subscription.

To request a refund for a web subscription:

1. Email Steezy India directly at steezyindia@gmail.com with the subject line "Refund Request".
   • Include your registered email, the date of the charge, the amount charged, and your reason for cancelling.
2. Attach a screenshot or PDF of your receipt or transaction confirmation.
   • If you paid by card, your bank statement or card statement is proof.
3. Wait for Steezy's response, typically within 3 to 7 working days.
   • They will confirm approval or denial and explain why.
4. If approved, the refund appears in your account within 5 to 10 business days.
   • This depends on your bank's processing speed.

Pro tip: Keep your email professional and factual. State "I cancelled on [date], within 30 days of my [date of charge]" rather than complaining. Steezy processes refunds faster when requests are clear and include proof.

Warning: Refunds are not automatic. If 30 days have passed since your charge, Steezy may refuse a refund, though you retain rights under Indian consumer law (see section below).

Refunds for apple app store subscriptions

You cannot request an App Store refund from Steezy directly. Instead, Apple processes all refund requests independently through its official system.

1. Visit Apple's "Report a Problem" webpage at reportaproblem.apple.com and sign in with your Apple ID.
   • You see your complete purchase history on App Store and in-app subscriptions.
2. Find the Steezy charge you want to refund and click "Report a Problem".
   • You can report problems up to 90 days after purchase.
3. Select "I would like a refund for this subscription" and choose your reason (e.g., "I did not intend to purchase this", "I was charged by mistake").
   • Be specific-Apple reviews each case.
4. Submit your request and wait for Apple's response within 24 to 48 hours.
   • Apple emails you the outcome and refund status.
5. If approved, the refund appears in your Apple account within 5 to 10 business days.
   • You may then need to transfer the credit to your original payment method.

Refunds for google play subscriptions

Like Apple, Google Play handles all refunds directly through its own system, not through Steezy.

1. Open the Google Play Store app or visit play.google.com in a browser.
   • Sign in with your Google account.
2. Go to "Manage subscriptions" and select Steezy.
   • You see the subscription details and billing history.
3. Tap or click the three-dot menu (⋯) and select "Report a problem" or "Contact support".
   • Explain that you want a refund and why (e.g., unwanted charge, accidental purchase, service not as described).
4. Google reviews your request and emails you a decision within 48 hours.
   • Refunds approved within the first 48 hours of purchase are processed faster.
5. If approved, the credit or refund appears in your Google Play balance or original payment method within 5 to 7 business days.
   • Screenshot the approval email for your records.

Pro tip: Google Play and Apple allow refunds more generously within 48 hours of purchase. If you cancelled within 48 hours and want money back, act now-your odds are highest during this window.

Your consumer rights in india and how to enforce them

Even if Steezy refuses a refund, Indian consumer protection laws are on your side in many situations.

The consumer protection act, 2019 and your rights

Under India's Consumer Protection Act, 2019, you have the right to a refund if Steezy's service was defective, not as described, or harmful. If the platform promised unlimited access but videos constantly buffered or failed to load, or if you were charged after cancelling, you can file a complaint with the District Consumer Disputes Redressal Commission.

Additionally, if Steezy failed to disclose its refund policy clearly at the time of purchase or made cancellation deliberately difficult (dark patterns), your refund rights strengthen under unfair contract terms provisions.

Escalation steps if steezy refuses to refund

1. Email Steezy India (steezyindia@gmail.com) one final time, referencing the Consumer Protection Act, 2019 and your specific reason for requesting a refund.
   • Mention that you intend to escalate if they do not respond within 7 days.
2. If Steezy does not respond or refuses, file a complaint on India's National Consumer Helpline website at consumerhelpline.gov.in.
   • Provide your transaction details, proof of payment, and your cancellation date.
3. Contact your bank or payment provider (credit card, debit card, UPI) and file a chargeback dispute.
   • Banks typically resolve disputes within 30 to 60 days if you have proof of the charge and cancellation.
4. If the amount is significant (₹100+), file a formal complaint with your local District Consumer Disputes Redressal Commission.
   • This requires a small filing fee (₹500 to ₹2,000 depending on claim amount) and legal assistance is optional.

Stopee advises keeping all proof: cancelled subscription emails, receipts, bank statements, screenshots of the service failure, and all correspondence with Steezy. This documentation is your strongest asset if you escalate to a consumer authority.

Common mistakes that delay or prevent cancellation

Cancellation feels stressful when you're unsure, but most mistakes are avoidable if you know what to watch for.

Deleting the app instead of cancelling the subscription

This is the biggest trap. Removing Steezy from your phone or tablet does absolutely nothing to stop recurring charges. Your subscription remains active with your Apple ID or Google account, and Steezy continues billing you monthly or annually. To cancel properly, you must access your app subscription settings (Apple Settings or Google Play Store) and explicitly click "Cancel Subscription". Stopee has seen users charged for months after deleting the app because they skipped this critical step.

Missing the 30-day refund window

Steezy's policy allows refunds only if you request them within 30 days of purchase. If you wait 6 weeks or longer before cancelling and requesting a refund, you've passed this window and Steezy will deny your request. Mark your refund deadline in your phone's calendar the day you subscribe so you don't miss it.

Cancelling on the web but forgetting about app subscriptions

You might have two active subscriptions: one through the Steezy website and another through your mobile app. Cancelling one does not cancel the other. If you subscribe on both platforms, you must cancel both separately-once in your web account and once in Apple Settings or Google Play.

Paying no attention to your next billing date

Before you cancel, write down your next renewal or billing date. This is the date your access ends and the last day you can use Steezy without additional charges. If you cancel just after being charged (e.g., on 16 January after a 15 January charge), your 30-day refund window is shrinking-act immediately.

Your checklist before and after cancellation

Use this checklist to ensure you cancel cleanly and recover money if eligible.

How to contact steezy india if you need further support

If you encounter problems cancelling, need clarification on your refund status, or want to delete your account entirely, contact Steezy India through these official channels.

Email support

Send your query to steezyindia@gmail.com. Include your registered email, subscription plan, and a clear description of your issue. Expect a response within 3 to 7 working days. For urgent refund requests, mention that your 30-day window is closing so Steezy prioritises your case.

Phone support

Call Steezy India at +91 9175936867. Have your account email, subscription details, and transaction date ready before calling. Phone support is often faster for refund approvals than email, especially if you're polite and prepared with specific information.

Official website

Visit steezy.co to check for additional support options, help articles, or live chat if available. India's Steezy presence may also have region-specific resources or FAQs specific to INR pricing and cancellation.

Final thoughts: cancel with confidence

Cancelling Steezy is not complicated once you understand the platform you subscribed through and the refund timeline. Whether you cancelled after one lesson or after months of dance training, your rights as a consumer in India are strong. Stopee empowers you to cancel without guilt, recover your money if eligible, and move forward confidently.

Remember: cancel directly through the subscription settings (Apple Settings, Google Play, or Steezy web account), not by deleting an app. Document everything with screenshots. Request refunds within 30 days if you're eligible. And if Steezy refuses to cooperate, escalate to the National Consumer Helpline or file a chargeback dispute with your bank-Stopee has helped thousands of consumers cancel subscriptions, recover refunds, and understand their rights under Indian consumer law, and you deserve the same clear path to cancellation.